Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
is beautiful, the beachfront fabolous, the pool wonderful, food, not so bad
stay here only if you are a big fan of golf, other than that is pretty expensive
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
besides that, it's a really nice pool with a big slide for kids
pool, beach and grass gardens are quite nice
room service after 7pm and nowhere to fid food
large rooms, comfortable beds. nice pool. nice balcony overlooking the ocean.
wifi
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
the hotel has an enjoyable pool and resting/relaxing areas on the premises
s truly pet friendly so our dog coco was welcome at the pool side
the hotel is very cute, have a nice pool and good facilities. the staff is nice too.
the pool area was great , comfortable chairs and lounges to do some serious chilling out
liked the open courtyard for time by the pool and entertaining in evening
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good breakfast, wonderful pool, clean rooms.
free wifi and parking in this stay
the pool
the hotel didn't change bed clothes and towels daily. the pool was a bit dirty, too.
around the pool there was a lot of traffic noise
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
i also liked the game room for kids
nice staff, super friendly towards young kids, excellent food, very nice pools, great rooms
first, i made a reservation for 5 adults and 3 kids, but for some reason the 3 kids were not stated in the
included in the all-inclusive package, the kindness of the staff and the swimming facilities for kids and adults
a starbucks and kids club could not be beat, the pools were clean and offered diversity in options
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
cost value of the stay, including the pool wich was amazing, super comfortable and big beds, the staff is super
and big beds, the staff is super friendly and helpful, they cleaned the room everyday plus the parking despite
the swimming pool is really good the facilities are always clean and the staff is friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
room service the food is good
only have a cardio gym
everything great and hotel had a shuttle bus too beach every day
it has a restaurant and small outdoor pool with sun deck and bar service
good value for the price and is 7 minutes from acapulco airport by shuttle or car
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the pool was nice for all the kids
the pool was nice for all the kids
pictures at the website didn't match the hotel, no running water in the morning, no parking space available,
food was just ok, we ordered breakfast by the pool one morning and they took a good while to bring everything
the pool was nice for all the kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
it is not calm , however my kids loved
food at the hotel was awesome. the pool area is nice and the kids had a lot of fun.
kids activities
), that was a highlight for the kids
i was traveling with my kids and booked two rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
facilities closed, pool areas closed, reception staff not very friendly
the restaurant la chula to crowed and had to wait more than 20 minutes to seat for breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the pool is fantastic for kids and adults
too many kids.
gym has old equipment some of it did not work.
gym
could check in earlier the fact that the hotel is on the beach spa treatment (not space tho) design
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
lots of stairs and lift for kids
they probably try their best there are places they could improve mainly food chapter, silence, pool area definitely
lots of stairs and lift for kids
the fact that there was no music at the pool made it very quiet and restful - awesome!
there s no bar to have a cocktail just the restaurant which has a menu only on your phone
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
don't try the nachos and be careful ordering mexican dishes from the breakfast menu
that could improve in breakfast: better bacon (it was crispy but very low quality), better coffee, better bread
nice sense of space in the villas with good views, high ceilings and all the creature comforts
the food was regular except the breakfast very good
great spa massages and adequate gym
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
they have three very spacious swimming pools, great for both kids and adults
big territory and some areas are closed for access, no kids facilities ( kids club,
they have three very spacious swimming pools, great for both kids and adults
cold room service food
i went to the spa and i have a massage 2 days with my family and the steam room and sauna didn't work, the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
best breakfast menu i have ever experienced in acapulco
due to covid the entire restaurant menu was severed as room service, but the restaurants were open too (not an
room service could be better and maybe an umbrella to cover the sun in the private pool.
breakfast was ok
the pool, the view, the room, the food
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
my husband and i ended up staying again with my mom and kids a few days later in two rooms of a shared pool
the restaurant needs to have a kids menu
breakfast in the room but very light !
the food served by room service was generally of low quality. the bed was too firm.
the private pool is amazing
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
adult pool/bar was full of kids with even some kids sitting at the bar
biggest asset is the beach which is perfect for kids since it is not very deep so small kids can enjoy being
view, which was outlined in the reservation) also they came up with an extra charge for one of my kids which
many places for the kids to have fun, as well as fun activities all day long
kids pool vicente at bar hugo at pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
pool is good but the area needs some pool umbrellas
close to restaurants and casino
the location is good, the pool is okay.
wifi does'nt work well at level 15. informations (on special website) only in spanish.
fix the wifi,
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool is great
pool, breakfast
the swimming pool and the location.
good breakfast
nice pool and free wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
the pool was great with the kids.
free wifi, parking is included
had to keep paying bar for drinks rather than put them on bill - infuriating
the pool close too early and we couldn t even be around the pool after they closed the security
free parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, On-Site Childcare
if being a family hotel is their niche and offering specials for kids (i saw a daycare
too many kids making noise
screaming kids
too many families with kids, small pool
i also had to pay for the kids when i got there
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
the public is very popular and the employees do not take care that people are humanly clean, the pool looks
pool was dirty as well
parking - need 4x4 to get in / out check out - no one had a clue at 8am whet to do despite their
breakfast was great, dinner/lunch options varied and staff was great.
really dirty pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the restaurant and the pool
the pool was kept very clean and there was ample room for everybody
wifi is weak and stops working, then you have to log in again
the swimming pool is great, very clean
breakfast was not included
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
need a little more variety for kids that are picky for breakfast
i wouldn't recommend this hotel if you have kids who need milk or cold water to drink
i also had 2 family members who live in acapulco drop off my kids at the hotel since i was unable to at the
as pictures show, kids club always closed, check in was supposed to be at 4, arrived at 3 and got a room until
for breakfast was too long on sunday, less activities for kids - would be great to have kids club or other
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
9% of the guests are local package tourists (especially during the weekend) with kids
breakfast was good and varied, pool was large and clean, staff was friendly and efficient
was so old, nothing in kitchen, even forks, no one glass
the pool and the view
great view, felt pretty quite and private has everything you need; bathroom with warm water, kitchen with
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
old gas cooker but no matches or a lighter, there are no knives forks or spoons in the so-called kitchen or at
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
and my kids ordered room service and got sick with their food other than that the location is ok it s
another thing i didnt like, kids and older people not using outfit for swimming at the pool
the balcony in the room was very dangerous for small kids
was the beach there were to many stairs to go down by the beach especially parents with young kids and strollers
expensive beer at the pool
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
and the staff did nothing about it - maintenance issues with dozens of tiles falling off the pool and either
fairly accessible clean pet friendly pool looked nice & inviting
great place, beds were comfy, super clean, great pool, staff were very helpful.
place is nice, well decorated and clean, the pool was very comfortable, with warm water
it was modern and comfortable with a lovely terrace and a nice pool.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
excellent facilities for kids
my kids and i love their food and pool and also the beautiful view
kids are anywhere and a bit loud(lobby) if youre looking for a quiet place
liked the hotel, and my little daughters loved the swimming pool with all the slides and the kids area
floor cleaning is not accurate. should be better as some guest travel with kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
- diving it's supposed to be prohibited when you're by the pool(s), but kids do it anyways
we were on the 24 floor and my 5 month old was very fussy so i had to take my kids soaking wet back to room
there's restaurant near fir the price they charge for us was not worth it but i think with kids yes
area, one appeared to be dirty all the time the one that is beach front small swimming pool for kids
here it s loud music with everything even by the kids pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
was a bit loud at night in my room, as the parking area was right outside my door
on the bed and couch, the tv was so old and dark you could barely distinguish the picture, there parking was
pool was under repairs & not available room needed work & a good cleaning lock box was broken
loved how close my room was to the pool, and how centrally located the hotel was to the beach
an email letting them know of our arrival time and they asked for a deposit for the tv remote and pool towels
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool
rooftop pool was dirty had a tamarind color, a lot of chlorine and no longer have a jacuzzi
booking needs to improve it's evaluations of properties and up the bar as to who can advertise w them
room service provided 2 per room and we were 6 guest in total
terrible all over in terms of facilities, cleanliness and maintenance, expect the pool area which seems to have
wifi on rooms
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool
i was traveling with kids
included buffet and bar for a price
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the kids club is basic
kids pool with rusted screws
specially if you are traveling with kids, i cannot recommend enough
i cannot complain about bar tender, they were doing a great job
the dinner could have been better, but the breakfast was great
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
no wifi in 17 floor i have to put 18
pool closes at 8 and they have a jacuzzi that doesn t work
only 12 available around the outdoor pool for over 200-300 guests
they moved me to a room with no wifi
weren't tables, chairs, or camastros enough in the pool area
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
no wifi in the room.
there although we did try their traditional oven baked pizzas it they were delicious also they're pool area was
there although we did try their traditional oven baked pizzas it they were delicious also they're pool area
lack of hot water, the lack of wifi, the lack of breakfast options, the lack of knowledgeable staff
the staff the pool very clean.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the staff was very nice, but the location was way too hectic for us and the amount of kids made it a little
the pool was filthy, very disgusting
and they can extend for one or two hours the pool schedule, specially at night, and you can update your pool
restaurant, toilet broken and they wouldn t do anything about it, old and broken furniture, no wifi, bugs
they wouldn t do anything about it, old and broken furniture, no wifi, bugs everywhere, filthy pool, loud,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
had a group of guesses making a lot of noise past the curfew hours (10pm) in the swimming pool
and unstable wifi, dirty pools, mexicans listening to music till late in the pools, a bad position
free pools and tagada, big rooms and a kitchen. warm water, i guess, and a minimarket inside.
pools had excessive chlorine in them, my girlfriend's hair turned green, she had chrome attached to
not all kitchen equipment were in the room, for example knifes, pan etc
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
there is a nice pool --- good for kids --- with sun loungers
the kids pool and the regular pool were great!
their own restaurant was temporarily closed and there's no public parking
hotel with a good size pool
parking was an issue, first you have to go with the security man in the main entrance of the hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the wifi was very bad.
wifi wouldn't connect in our room
place has a lot of rooms near the pool with little balconies they look charming
the service was very good, the wifi was strong, a/c worked and it was clean
it was ok bed was fine, hot water, parking, etc
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
free gated parking
fantastic view. pool area is great!
pool was open till late
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
location was good, pool facilities
bedsheets with at least 5 large brown stains, wifi did not work at all, took payment in duplicate on first night
the swimming pool
the swimming pool was scary
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
good value, ac, hit water, very good wifi, clean, good location in old town
strong wifi connection and good air conditioning, small pool on the roof
a swimming pool and a terrace were fine.
strong wifi connection and good air conditioning, small pool on the roof
swimming pool needs a clean immediately and topped up with water!