Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
they have three very spacious swimming pools, great for both kids and adults
big territory and some areas are closed for access, no kids facilities ( kids club,
to the private beach 24hrs access to pool till 12 pm very safe exelent to park your vihicle right location beach
not suitable for all, but great moment - the staff did our laundry really nicely just against tipping - the
gym had no water or towels, rooms were old and outdated, wait staff made many errors and were slow
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
room service could be better and maybe an umbrella to cover the sun in the private pool.
the water in the pool was cold.
bell boys cleaned our car, efficient restaurant service, got our room early (11:00am) and had a late check out
water of the pool is cold
breakfast was great. the people from the staff were truly amazing, really the nicest.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
biggest asset is the beach which is perfect for kids since it is not very deep so small kids can enjoy being
view, which was outlined in the reservation) also they came up with an extra charge for one of my kids which
many places for the kids to have fun, as well as fun activities all day long
kids pool vicente at bar hugo at pool
adult pool/bar was full of kids with even some kids sitting at the bar
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
my husband and i ended up staying again with my mom and kids a few days later in two rooms of a shared pool
the restaurant needs to have a kids menu
out of 4 times of ordering room service, for 2 they took sooo long to arrive we literally had to cancel the
the food at the restaurant was delicious and then there s a bar near the top of the complex to view the
the food is fantastic, and you can enjoy a delicious meal through room service while taking in the ocean breeze
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
have like the gym to have also had a bar with free weights that you could attach to the end
the room service is really tasty and they set it up like you are at a restaurant
breakfast could be better
after hours room service menu was very limited. just quesadillas and soup?
the communal pool area and breakfast area has an incredible view
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
lots of stairs and lift for kids
the fact that there was no music at the pool made it very quiet and restful - awesome!
with a spectacular view, but it also goes down to a lovely part of beach with a nice swimming pool area
private beach. beautiful outside pool. best tacos at the pool restaurant.
room service doesn t pick up calls
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
the wifi signal was very poor
the pool is along the road.
old gym
more pool time
wifi didn t really work in the room.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
near elevator were noisy and pool was overcrowded on the weekend
swimming pool,beach view,coffee,room service
the location and breakfast
located, bank across the street, close to walmart and taxi stop, nice pool, beach a block behind
breakfast was good, staff is friendly, the area is safe, there are plenty of places to eat, it s
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the pool is fantastic for kids and adults
too many kids.
on sundays if you wake up late, there are not enough umbrellas neither in the beach or the pool.
beach is great; the pool is enormous and the food excellent
i m shocked how poorly the interior of the room was :peeled walls, no mini bar , no floor wiping ( i actually
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
facilities closed, pool areas closed, reception staff not very friendly
the restaurant la chula to crowed and had to wait more than 20 minutes to seat for breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, Avaialable Crib
the pool was great with the kids.
and it's only gotten better this year, because they've got an amazing new cocktail bar by the pool ud83dude0d
pool bar is too
and it's only gotten better this year, because they've got an amazing new cocktail bar by the pool ud83dude0d
covered parking spaces next to the rooms
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
food at the hotel was awesome. the pool area is nice and the kids had a lot of fun.
we are a family with three small kids and wanted to book a two bed room (twin size beds) for us
i was traveling with my kids and booked two rooms
this resort is lacking of activities for kids, only swimming pools and beach access
areas were closed, also no mini fridge when traveling with little kids and no fridge in the
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, On-Site Childcare
the pool was a mess, it was small and so many kids, the beach facilities were even worse
ac wasn't fully working. pool area very loud and full of kids splashing you.
there was to many kids uncontrollable and people from the beach enjoyed the pool and if you gave the security
i also had to pay for the kids when i got there
too many families with kids, small pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
breakfast was great, dinner/lunch options varied and staff was great.
pool was dirty as well
really dirty pool
wifi in the rooms and very bad in designated areas like lobby where it was supposed to work
the public is very popular and the employees do not take care that people are humanly clean, the pool looks
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
breakfast was not included
very nice employee staff. very nice location. very nice pool area.
starbucks and golf club de acapulco across street
smaller hotel, very friendly staff, nice pool, beach is beautiful but at times sea is rough so swim with caution
also, the wifi was very spotty and on/off
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Avaialable Crib
the doors in the room, like paper, you hear your neighbors as he snores, or the kids are playing
for breakfast was too long on sunday, less activities for kids - would be great to have kids club or other
i also had 2 family members who live in acapulco drop off my kids at the hotel since i was unable to at the
as pictures show, kids club always closed, check in was supposed to be at 4, arrived at 3 and got a room until
need a little more variety for kids that are picky for breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
9% of the guests are local package tourists (especially during the weekend) with kids
sometimes needed more cleaning,mostly the floor room service sometimes didn't leave hand towels,shower
hotel is quite outdated and the pool can get very very busy
the hotel had beach access and 2 large pools connected by a 3m platform to jump from (which is great fun)
pool hours
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the pool was nice for all the kids
the pool was nice for all the kids
the pool was nice for all the kids
pictures at the website didn't match the hotel, no running water in the morning, no parking space available,
food was just ok, we ordered breakfast by the pool one morning and they took a good while to bring everything
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
another thing i didnt like, kids and older people not using outfit for swimming at the pool
and my kids ordered room service and got sick with their food other than that the location is ok it s
was the beach there were to many stairs to go down by the beach especially parents with young kids and strollers
the balcony in the room was very dangerous for small kids
complicado, son muchas escaleras, no atendieron una fuga de agua que solicitamos y tardo mucho el room service
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
old gas cooker but no matches or a lighter, there are no knives forks or spoons in the so-called kitchen or at
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
it has a restaurant and small outdoor pool with sun deck and bar service
arrived at 9:20 pm and wanted to have something to eat, but we were told that only room service
pool was okay
it has a restaurant and small outdoor pool with sun deck and bar service
i would recommend this hotel for short stays or also for longer stays if you have a car (outdoor parking is
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
great place, beds were comfy, super clean, great pool, staff were very helpful.
the pool is great
very nice arquitectura and decoration. pleasant pool. good breakfast.
it was modern and comfortable with a lovely terrace and a nice pool.
), huge comfy bed, nice view, lovely pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
masks masks masks it was a nightmare young kids working in the hotel asking you to pull up your mask if they
kids are anywhere and a bit loud(lobby) if youre looking for a quiet place
excellent facilities for kids
pool for kids, close to the center
my kids and i love their food and pool and also the beautiful view
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
pools are pretty big perfect for kids only 3 feet
we were on the 24 floor and my 5 month old was very fussy so i had to take my kids soaking wet back to room
was so crowded and there was not one staff supervising the pool, people playing rough hurting kids, throwing
here it s loud music with everything even by the kids pool
also the pools should have an adult area there was 4 pools and way too many kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
loved how close my room was to the pool, and how centrally located the hotel was to the beach
was a bit loud at night in my room, as the parking area was right outside my door
pool was under repairs & not available room needed work & a good cleaning lock box was broken
on the bed and couch, the tv was so old and dark you could barely distinguish the picture, there parking was
an email letting them know of our arrival time and they asked for a deposit for the tv remote and pool towels
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool
booking needs to improve it's evaluations of properties and up the bar as to who can advertise w them
not wifi on the rooms
room service provided 2 per room and we were 6 guest in total
terrible all over in terms of facilities, cleanliness and maintenance, expect the pool area which seems to have
no frig, no microwave, no in-room wifi.
Booking Options
Swimming Pool, Kid Friendly, Kiddie Pool
i was traveling with kids
included buffet and bar for a price
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids pool with rusted screws
specially if you are traveling with kids, i cannot recommend enough
the kids club is basic
breakfast was decent, had everything you can ask for
no wifi at rooms, they say they have but not really
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
value for money is good, pool area, staff is nice.
weren't tables, chairs, or camastros enough in the pool area
amazing location, views are insane, and pool is great
only 12 available around the outdoor pool for over 200-300 guests
hotel had bad wifi and even bad service for phones , very bad service in the rooms
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
the staff the pool very clean.
there although we did try their traditional oven baked pizzas it they were delicious also they're pool area was
lack of hot water, the lack of wifi, the lack of breakfast options, the lack of knowledgeable staff
there although we did try their traditional oven baked pizzas it they were delicious also they're pool area
no wifi in the room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
cost value of the stay, including the pool wich was amazing, super comfortable and big beds, the staff is super
and big beds, the staff is super friendly and helpful, they cleaned the room everyday plus the parking despite
the swimming pool is really good the facilities are always clean and the staff is friendly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
not all kitchen equipment were in the room, for example knifes, pan etc
pools had excessive chlorine in them, my girlfriend's hair turned green, she had chrome attached to
free pools and tagada, big rooms and a kitchen. warm water, i guess, and a minimarket inside.
and unstable wifi, dirty pools, mexicans listening to music till late in the pools, a bad position
had a group of guesses making a lot of noise past the curfew hours (10pm) in the swimming pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the staff was very nice, but the location was way too hectic for us and the amount of kids made it a little
breakfast are good, the pool is clean but they close it early and the sea, you can cross from the beach to the
the pool was filthy, very disgusting
restaurant, toilet broken and they wouldn t do anything about it, old and broken furniture, no wifi, bugs
the pool was filled to capacity and the water looked toxic
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
there is a nice pool --- good for kids --- with sun loungers
the kids pool and the regular pool were great!
was clean, room and common areas also clean, i really like the privvacy of the parking garage, we were there in
the kids pool and the regular pool were great!
make my reservation because it stated in the facilities free private parking, reservation not needed and when
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the service was very good, the wifi was strong, a/c worked and it was clean
the pool was out of use which is fine but maybe don't expect to get full price for it the hotel
place has a lot of rooms near the pool with little balconies they look charming
wifi wouldn't connect in our room
we were 2 people and the room was comfortable with all the amenities. nice swimming pool!
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
location was good, pool facilities
the swimming pool was scary
bedsheets with at least 5 large brown stains, wifi did not work at all, took payment in duplicate on first night
the swimming pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
good value, ac, hit water, very good wifi, clean, good location in old town
the rooftop pool is great, the hotel has a good location and the rooms are affordable.
strong wifi connection and good air conditioning, small pool on the roof
if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will
swimming pool needs a clean immediately and topped up with water!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
pool was open till late
free gated parking
fantastic view. pool area is great!
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
much and lucky there was another fan that i was able to put directly on me so i wasn't lying in a pool of sweat
staff was friendly. wifi worked well in the room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the hotel was also making me pay the kids as adults just because they werent listed in the booking but the
the view and the parking were great
hotel has the most beautiful ocean view and great pool facilities, especially the natural ocean pool
should renovate it, it's not like in the pictures , no chairs on the balcony, wifi just in the
wifi just in the lobby (and not good) ants in the bathroom old wall sockets and they've no
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
a starbucks and kids club could not be beat, the pools were clean and offered diversity in options
included in the all-inclusive package, the kindness of the staff and the swimming facilities for kids and adults
the pools for kids
nice staff, super friendly towards young kids, excellent food, very nice pools, great rooms
first, i made a reservation for 5 adults and 3 kids, but for some reason the 3 kids were not stated in the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the hotel has a nice swimming pool
free wifi and parking in this stay
parking staff.
it was clean and comfortable. the parking had security. the staff was helpful & friendly.
the hotel offers parking as well as a nice swimming pool with sun-deck
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
pool is lovely when no children
managers were very responsive to all my questions and breakfast was good
the pool area was great , comfortable chairs and lounges to do some serious chilling out
that the didn t do the welcoming tour with the mezcal drink and they also failed to provide the wifi password
just wanted to have a bit more food, at least in the breakfast-fruits and exc.