m certain i have room dedicated to the pit people in a non-pet people should have to endure the kids being on

people above us were very loud and kids running till late in the night.

pool had too many kids!

location and the indoor pool for the kids. afternoon and night staff was amazing and helpful

i know there was a alot going on and there were kids that were there for football games but all the way to the

was a nice place, the parking was petty good and breakfast was good

there's too much light that comes through around the edges, especially when the room is by the pool on the

staff was nice clean breakfast was good and hot

we liked that they offered a hot breakfast during covid

the breakfast was terrible i was told the pool was open and it was not the staff was

family and i stayed here because we wanted to let the kids swim after a day at the zoo in memphis

t like we didn t have no where to put our clothes or need more hangers in room ppl that have kids should be

my kids loved the fact that the tv was on with a welcome message as we walked into our room

great place to stay with kids. will definitely stay here again.

newer build and good service on check in. pool was good for the kids.

location, that my grown kids were down the hall, and breakfast

staff were extremely friendly they have a nice pool and fitness center and a good breakfast as well every

delicious breakfast

pool was very small and way too cold to go in

how clean the hotel was. front desk check-in was so friendly. great breakfast

delicious breakfast, inside pool for the kids restaurant next door.

my kids had lots of space to move around

hotel was clean, friendly and kids enjoyed the pool after days of sight seeing.

the only issue that i have had, both times that i have stayed, is that parking can get tight.

pet friendly

kids running up and down the hallway

we come to memphis to meet grandkids in the middle

was 2 bus loads of kids that stayed the same night as we did and the breakfast area was so crowded and very

everything my kids and grandkids enjoyed the swimming pool on the inside

breakfast was good and the pool for kids and the bar was great staff very friendly had a good time there if the

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

fantastic bar and restaurant

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

there was no bag for laundry in our room, and we could not get one after lots of trying!

i told them we didn t feel safe walking in and out or around the area with our kids and they would do nothing

there s no gym on site

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

only misadventure happened when the kitchen lost our breakfast ticket

happened with the kitchen and the pizza i ordered took an hour and a half to come out

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below

loud kids screaming at 6am.

pool was too full with little kids

there was a pool a bar and a restaurant

advertised 24 hour room service was not available

front desk didn t answer the phone at all after midnight, it said 24 hour room service but i ended up having

one of our kids slept on the floor and the other in the bath tub

i ordered room service and the food was timely and the staff very considerate

room service cut off at 10 pm - right when we got back to the room after the game

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

there should be a place for guests to stay with pets

were so many kids running the halls all night and barely slept as well as in the bar area & games & then another

enjoyed the pinball and bar in the lobby

in shower soap container, wall switches same color as walls- black, difficult to locate at night, wifi slow,

the wifi was not very good.

high fee for pet.

i did hear the neighbor s door slamming closed and kids giggling in the hallway on the way out but that s

not good for people with kids

use of gym across the road

no gym but they currently have a deal with a gym across the street so you can get a free pass to go

was beautiful especially the rooftop bar and the scenery staff was awesome as well seeing that its in the

the public area (living room, work desk, dinette, kitchen) were towards the windows, and the bedroom / bathroom

room was spacious including a sitting area, galley kitchen with small dinette and bedroom

top bar never opened

spacious rooms with fully equiped kitchen

they have a small gym which is a good bonus

noise of the next room, there was a door and there were kids; so they started making nice quite early, and we

i had a stroller and two small kids during my stay and the elevator wait each time was 10-15 mins

maybe not the best family hotel if you have kids that need to nap

the kids were freezing

great location! bed was super comfy! great breakfast for my kids!

traveling with four kids and i needed extra bed and sheets

the visitors and their kids broke the waffle maker. certain people don't respect anything

the pool was perfect for the kids after our days of exploring

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they

checked in around 8pm i was with my family ,2 kids

the hotel is very great when it comes to the kids watching the duck

i traveled with my grand kids and e ernie went out of their way to make them feel special

my kids loved it

of course the ducks were fantastic and made the kids very happy

just that the parking was a long walk with the kids.

our room had a cool view, my kids loved it

loud groups of college aged kids bathroom floor dirty water damage on carpet

up at 12 am to water pour in my ceiling bathroom and having to be moved at 12:30 am with 2 kids with no refund

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

pool closed. kids disappointed:(

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up

we had kids with us, and felt safe enough walking back and forth to a play

we had kids in the room with

were told a 6 block walk to beale street was doable with two little kids

many restaurants within walking distance. cozy bar area, personable staff.

of room service

great lobby and bar with lots of seating

than a 10-minute walk to any of the local downtown attractions after having a drink at the hotel bar :)

lack of room service changing towels etc

kids were in the hot tub splashing like a pool and the fire pit didn t work

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

courteous, nice, attentive employees and the free laundry facilities :)

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

the breakfast was a kids bag lunch horrible

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

t he cable and wifi was out the entire weekend

pool was crowded

the included breakfast is superior to most other places we ve stayed

like plenty of free parking available

with great bar on roof

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

no bellman. parking.

it was just hard without any extras for the kids to do

no adjoining rooms, no kids meals for breakfast

my kids enjoyed themselves n so did i

t enough for kids to do and the price was totally different a lot more once i arrived because i booked through

my kids loved the bubbly tub

i especially loved that they had a place for the kids to hang out and play games

i especially loved that they had a place for the kids to hang out and play games

the gym smell everywhere

everything about the hotel from the decor to the bar and the staff even valet was amazing.

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

at least 40 kids in there one night being very rowdy

it was nice just wish my 5 kids could have swam

kids screaming and crying and slamming doors

kids hated that part

find a kids underwear s under a bed

about the room was great, the kids enjoyed the pool there was even a life vest for the toddler, the room was

pool was too cold (even the kids wouldn't go in)

good location with secure parking. pool was a bonus for the kids. good sized room.

due to covid 19 they still offer breakfast bags and that help alot with my kids

breakfast was good, family friendly hotel, comfortable for kids and pet.

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

location, it s close to where my kids event.

i asked if it was near my other room with my kids in it

the pool wasn't available for the kids to swim

the $22 parking fee and no breakfast included.

afternoon snacks available,was a big hit, kids really liked

no inside pool for kids. also, our room smelled like cigarette smoke. it was clean though.

they may have bigger than what we got, but our room felt a little small with our 2 little kids

made me feel more secure about my kids being there at

recommended as a place with young kids

fun activities for the kids in the lawn area

was too overcrowded with kids no time for adults to do laps or exercise food in the one restaurant i tried was

they have games outside for adults and kids to enjoy

7:00 pool closing was too early. need to close later and open it earlier for the kids.

had a blast at graceland and the kids property. what an honor

standing outside smoking marijuana with kids in the pool, and our refrigerator didn't work

really love the people serving breakfast and people at front desk who are nice and kind to kids

the kids love to swim and everything was very clean and sanitized.

the area was safe for me and my kids to be in

the room we toke was smell bad. the kids don't feel good.

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

i was not able to request two beds for my kids and i was very upset and i won't use your service again

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

location and 24 hour shuttle service to the airport.

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

the restaurant pilgrims was good also i had breakfast and brunch

was a little surprised at the prices for breakfast until the plates arrived

we had a nice breakfast there.

no food options unless you use the restaurant- no room service, in room bar, or even soda/snack machine, i was

rooftop bar is a great place to grab a drink

great setup after a long day out and you need to get the kids something to eat back at the hotel

kids (5-12) need better supervision

very friendly staff and the snacks they off great when you have kids

met our friends family here, and between us we have 7 kids

pool is small, and was always over crowded with a lot of rowdy kids.

the room was small for a family with small kids, but it worked.

they did not have any pillows for our kids to use for the sleeper sofa

full kitchen area and living room area

this location was great and the breakfast was great......

the black guy in the kitchen was very very rude!

said that i couldn t pay with cash and i stated well to him that the last time i stayed with my kids in july

and my kids love going there when we come and stay in south haven

the pull out bed was a little small for the kids

the pool area was awful they had a baseball team there kids was diving in the pool splashing water everywhere

tv had no kids channels

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

kids loved the breakfast in general

the carpet was not vacuumed well, the kitchen floor was dirty, (i mopped it myself), the couch had dog hair

it has a full kitchen.

t have to do with the property is the large group that was checking in around 11:00 pm and the kids were sooo

i stayed two weeks ago with the kids and we had a perfect weekend

no complaints. just wish it had indoor pool but it s nothing major lol

there was no pool as shown. it sounded like someone was stomping all morning and night

no indoor pool.

i got th kids snacks and left a sticky note with my room number

patient with my kids making noise

stayed here with my husband and 2 kids

it was loud. kids running down the halls into the night.

do recommend staying on the top floor if you don t have kids

we went to our room and started to get out three young kids, who were exhausted, ready for bed

kids enjoyed breakfast

only tub wasn t clean tissue dispenser hanging out the wall the pools were closed and the kids were looking

and breakfast food was cold and the people in there had kids running wild and noisy

left with bites on me and my grand kids and we were only there a couple of hours but they are not refunding

the pool was nasty!! my kids was very disappointed!!

were a lot of kids staying that night and the pool was way over crowded and almost dangerous because the other

stayed over spring break with the kids last week and the pool was about 40

the amount of kids. but i understand it was party celebrations and graduation season.

was very nice but there be a lot of young kids standing outside coming from every where and this is my second