its very close to the southland gaming casino. the pool was nice my kids loved the hotel.

everything my kids and grandkids enjoyed the swimming pool on the inside

we come to memphis to meet grandkids in the middle

it was clean kids enjoy the indoor pool

they had let their kids run the hallways all hour of the night

staff were very nice, my kids loved the pool

great place to stay with kids. will definitely stay here again.

family and i stayed here because we wanted to let the kids swim after a day at the zoo in memphis

beds comfortable the dog area was great kids loved the pool

newer build and good service on check in. pool was good for the kids.

the pool. no spa for my tired muscles.

very friendly helpful staff. clean modern amenities. good breakfast.

breakfast was okay, and i couldn't find a parking spot so i had to make one and was scared i would wake up and

so clean. very friendly and helpful staff. breakfast was excellent. h

wifi was weak. maybe add heated pool. less chemicals

m certain i have room dedicated to the pit people in a non-pet people should have to endure the kids being on

kids in pool without parents

i know there was a alot going on and there were kids that were there for football games but all the way to the

the only downfall was the pool being extremely cold making it hard for the kids to enjoy.

location and the indoor pool for the kids. afternoon and night staff was amazing and helpful

location, that my grown kids were down the hall, and breakfast

pool kinda small but that ok

the parking lot was nearly empty when we got there how hard is it for her to listen to our only

staff, 24 hour gym, clean room, comfy bed, all the amenities were clean and working, nice breakfast

height of ceiling, bathroom condition, size of televison, small parking lot

my kids had lots of space to move around

hotel was clean, friendly and kids enjoyed the pool after days of sight seeing.

delicious breakfast, inside pool for the kids restaurant next door.

are comfortable clean and pet friendly parking lot well lit breakfast is actually good friendly staff

and go breakfast was to sugar based

great prices there but kind of dim but to be expected with a more bar setting

loved the wine bar and walking access to gourmet groceries, cappuccino and terrific food

great breakfast included! quiet. great location!

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very

i told them we didn t feel safe walking in and out or around the area with our kids and they would do nothing

where to get a hot drink, supposed to be able to get room service until 10 but we went to bar at 8

very comfortable and charming lounge, with a bar, coffee, pastries, wifi, sofas, armchairs

proper valet, driver or assistance nurse sufficient customer parking no room service no phone no proper cable

pet friendly as well

there was no bag for laundry in our room, and we could not get one after lots of trying!

the bar was a good time

not even looking up, had to call front desk (room phone didn't work) for a tv remote, no wifi info given - very

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

fantastic bar and restaurant

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below

loud kids screaming at 6am.

pool was too full with little kids

it s a beautiful hotel once you use the pool area and bedrooms but the attached restaurant felt shabby with

location, pool, well-designed, view of river from room, & staff was nice!

location, roof top bar overlooking the mississippi river, and a short walk to the action on beale street

were so many kids running the halls all night and barely slept as well as in the bar area & games & then another

i loved how the seating areas were, games, bar etc

that works at the front desk and bar was very nice and helpful

i love that they have a gym, a computer room for children and the ironing room is very convenient

the wifi was not very good.

excellent option if you have kids and want to stay downtown

my kids enjoyed themselves n so did i

t enough for kids to do and the price was totally different a lot more once i arrived because i booked through

from turn down service complete with cookies for everyone and rubber ducks for the kids to the complimentary

kids loved the scavenger bingo, i appreciated the historical education in it

i did hear the neighbor s door slamming closed and kids giggling in the hallway on the way out but that s

not good for people with kids

you get to the gym early otherwise it ain t happening

staff helpful good gym facilities across the

the menu choice for bar area

pool closed. kids disappointed:(

we had kids in the room with

were told a 6 block walk to beale street was doable with two little kids

we had kids with us, and felt safe enough walking back and forth to a play

than what it says on booking and how the down graded my room when mine was smelly not clean and kids running up

the pool was perfect for the kids after our days of exploring

checked in around 8pm i was with my family ,2 kids

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they

the visitors and their kids broke the waffle maker. certain people don't respect anything

traveling with four kids and i needed extra bed and sheets

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

courteous, nice, attentive employees and the free laundry facilities :)

loved the kitchen in the room for late night oven use & the full breakfast for 4 star for sure

breakfast was very good

staff was so incredibility nice from the doorman to the front desk to the kitchen ladies to security

location, decent breakfast and good coffee all day. passes to a great gym outside the facility

room was spacious including a sitting area, galley kitchen with small dinette and bedroom

up at 12 am to water pour in my ceiling bathroom and having to be moved at 12:30 am with 2 kids with no refund

our room had a cool view, my kids loved it

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

loud groups of college aged kids bathroom floor dirty water damage on carpet

did not like it and i asked for a refund they had bugs that ate my kids up i asked to speak with hotel management

the hotel is very great when it comes to the kids watching the duck

duckmaster keenan is amazing with the kids

just that the parking was a long walk with the kids.

no! def will stay there again! next time i will take my kids. very kids friendly atmosphere.

the ducks are definitely a favorite for our kids

one of our kids slept on the floor and the other in the bath tub

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

and the new year s party that was downstairs at the bar was lit

had a early check in didn't get in the room till 5

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service

kids screaming and crying and slamming doors

this is not a bad post, i have grandkids under the age of 5

very close to downtown with walking distance also, an trolley was a nice to have it with kids.

the kids almost drank it

kids hated that part

great lobby and bar with lots of seating

the restaurant and bar area was wonderful.

small room, no available pen and paper or dirty laundry bag and i needed both

room service still unavailable despite being advertised in canopy s business

times there was dirty laundry in the halls

great location! bed was super comfy! great breakfast for my kids!

but there were people roaming the halls in the middle of the night and again at 6:00am yelling at kids

there & the pool was temporarily closed the day after we got there which disappointed my kids

the kids were freezing

pool was an extra convenience for the kids

i especially loved that they had a place for the kids to hang out and play games

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

everything about the hotel from the decor to the bar and the staff even valet was amazing.

the gym smell everywhere

rooftop bar not open. odd opening hours for other bar. location a little sketchy.

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

the breakfast was a kids bag lunch horrible

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

everything was great, welcoming staff ,clean pool and central location.

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

location, it s close to where my kids event.

the pool wasn't available for the kids to swim

i asked if it was near my other room with my kids in it

our room smelled a little bit like cigarettes, and the pool was closed for cleaning.

property was extremely clean, indoor pool for kids and good breakfast options

i could hear the kids on the third floor just running around

i did request to be on the first floor due to having my kids with me ( being courteous ) but they put

breakfast was good, family friendly hotel, comfortable for kids and pet.

good location with secure parking. pool was a bonus for the kids. good sized room.

afternoon snacks available,was a big hit, kids really liked

no inside pool for kids. also, our room smelled like cigarette smoke. it was clean though.

they may have bigger than what we got, but our room felt a little small with our 2 little kids

made me feel more secure about my kids being there at

recommended as a place with young kids

we went to the rooftop bar one evening and it was obviously popular, but also very fun

breakfast was great

awesome. my wife and i really enjoy the hassle free experience for the breakfast.

the restaurant pilgrims was good also i had breakfast and brunch

no access to the bar on the roof no pool allow other vehicles to park

i was not able to request two beds for my kids and i was very upset and i won't use your service again

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

the breakfast here is not free or a buffet you can order single items for breakfast/lunch off the bar menu though

pool was nice and well-maintained

no trash bags in cans, room service would not answer call

my kids loved the nightly pb&j sandwiches and chocolate milk

the location was amazing, didn't eat in tue hotel personally because my kids are picky eaters.

the pool was beautiful, relaxing and the kids loved how big it was

they have games outside for adults and kids to enjoy

was too overcrowded with kids no time for adults to do laps or exercise food in the one restaurant i tried was

really love the people serving breakfast and people at front desk who are nice and kind to kids

the room we toke was smell bad. the kids don't feel good.

the area was safe for me and my kids to be in

the kids love to swim and everything was very clean and sanitized.

standing outside smoking marijuana with kids in the pool, and our refrigerator didn't work

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

many kids at the pool and the water was unclean and cloudy,the fire alarm went off at 6 am and we has

no laundry, no housekeepers

the breakfast looked good, although we didn't have time to eat

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

kids loved the pool! good breakfast.

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

we arrived very late with kids front desk was very accommodating!

the room was small for a family with small kids, but it worked.

they did not have any pillows for our kids to use for the sleeper sofa

super comfy bed & bedding. staff checking us in were so thoughtful. breakfast was free & good!

full kitchen area and living room area

i loved the cleanliness. i loved the breakfast. the staff was courteous and helpful

and my kids love going there when we come and stay in south haven

the pull out bed was a little small for the kids

tv had no kids channels

my kids really enjoyed the indoor pool

said that i couldn t pay with cash and i stated well to him that the last time i stayed with my kids in july

beds were wonderful, but my husband decided to give all the kids the beds and we took the sofa couch

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals

kids loved the breakfast in general

property is pet friendly

booked fri -mon two bedrooms suite dirty food on the walls in the kitchen curtains had pizza sauce on them air