wifi hopeless

t ask for more, comfortable room, great breakfast and staff team who made everyone feel really

ample parking

friendly staff, great breakfasts, and easy parking

cost rooms and polite staff, with a great breakfast.

ample parking

the food & bar great . room comfortable & clean. loads of parking. beautiful breakfast.

we we informed that the bar was closed at 10

the food & bar great . room comfortable & clean. loads of parking. beautiful breakfast.

not open wifi (not sure if it was my fault ) you need maintenance to look at slow emptying shower waste

seen and parents of diners obviously liked it as they could eat while keeping an eye on their kids playing hide

lovely large room and a nice bar with draught bitter.

the wall and fireplace lovely and overlooking a large garden and lovely bathroom although the decor could be

good parking facilities food excellent very clean an welcoming

the bed was very comfortable and we had a big spa bath too

good breakfast, good evening meals available, friendly staff, good car parking facilities

decent wifi

we had breakfast the next morning which was the same standard with as much toast as you could eat

some of the bar staff are very young but there were so tentative and welcoming

looking for faults to be honest) although very good, i would have liked beans on my breakfast

returned for our wedding anniversary. lovely showing kids where we got married and reminiscing

com and direct on dinning options for kids/vegan plus cot element but all sorted in the end

other than perhaps a slightly later check out time when you have kids and a dog takes a bit more

there was ample parking

com and direct on dinning options for kids/vegan plus cot element but all sorted in the end

the bar shut quite early 11pm. full of kids.

easy parking, cooked breakfast was excellent

great place, breakfast, staff, restaurant and bar and parking

had my golf clubs with me and never leave in the car so took to the room overnight

easy to access. parking included.

are on the main bar could have done with a senior management presence, instead of leaving kids to deal with all

public areas were dirty and staff were kids who had not been trained

very helpful and accommodating, including providing a fan for the room in hot weather and room service when

i was disappointed not to be able to get wifi on either of the two days.

comfy bed, tasty breakfast and location with walks on doorstep.

kids playing football in the lobby was odd. noisy. small beds.

loads of kids running round the car park and sprawled in reception (in the evening, not the morning

to many kids running around. bar was very busy. beds a bit small.

year 6 end of school party that had kids screaming in the car park between 7 and 11pm

the bar area and breakfast were faultless

the extra beds for the kids, camp beds which were faulty, nearly fell through them

there is a lot of onsite parking too

the bar was quite expensive but that was expected! a fridge in the room would have been nice.

very relaxing in the lounge bar

though we were spending the night in nearby clitheroe, we were able to have a nice drink at the bar beforehand

breakfast with special attentiveness from the chef checking our satisfaction

location and building are stunning, reception staff very friendly, lovely sitting area by a grand fireplace

a good choice of a cooked or continental breakfast

wifi wasn't great

the lounge had a fantastic fireplace and was extremely comfortable

loads of offroad parking

size and cleanliness recently painted corridors superb bedding and beds friendly staff lots of parking

has a super swimming pool , restaurant is decent , with a wide variety on the menu , excellent parking and

lovely setting good food lovely swiming pool helpful staff

large car park, comfortable and spacious room, pet friendly, swimming pool and sauna etc.

entertaining bar staff

outdated and shabby furniture in the main bar area

food is excellent and the cocktail bar is quiet and comfortable

there was not enough parking spaces

loved the service, the location, the cocktail bar and most of all the five course gourmet dinner

music until midnight it said that the room has soundproofing but that didn't help at all, the kids couldn't

pet bed, bowl and snacks provided

hotel has obviously been developed as a pet project by decreeing owners and no expense has been spared in its

they also throw your bar of soap away every day and replace it with a new one, which is so unnecessary

many other guests bar therefore not open but was early in the year so i m sure later in the year will be

room service knocked on my door shortly after arrival with a 'doggy pack' which had bowl, towel,

only problem i could see is that if they were very busy, parking could be a bit difficult

honesty bar available for after hours

liked the guest kitchen with bottles of water, little snacks to help yourself

lounge and bar area, quirky design of an old property, polite and attentitive staff, generous breakfast

there are swimming lessons taking place, kids in the jacuzzi and 12 people packed into a 6 person sauna - a

from reception to the spa facilities

however, the leisure facilities include use of the pool area with jacuzzi, steam and sauna as well as the gym

for alternative accommodation breakfast is basic - tasty food but the choice is 3 star at best wifi worked in

pool and jacuzzi very clean and not too busy

bar restaurant menu could have given more choice in kids meals

the staff was so polite and helpful and gave us free access to swimming pool for kids

-needs slightly longer hours for kids in the pool

really impressed with swimming pool (lovely and warm, great size, kids loved it, never very busy) and breakfast

amazing place it was wonderful and kids really enjoyed the atmosphere there.

in a family room but only 1 mug. kids bed was uncomfortable.

we had kids on our floor and early in morning they were running up and down corridors which was annoying

small sofa bed for two kids but we made do.

kids said sofa bed wasnt very comfortable

great value 4 money! games n colouring 4 kids

lots of perks such as dressing gowns, slippers, free mini bar with cans of pop

to top it all off we had a full english breakfast included from urban bites, and it was without a doubt the

very handy for the town centre & secure parking

property, rooms are clean and roomy, the bed was very comfortable, great off street parking in a secure on site

i had issues with wifi and tv was not connected

onna sunny afternoon, the garden and bar was buzzing with a great atmosphere and friendly banter from the bar

ample parking room a good size

wifi is severly restricted in what you can connect to

small hotel and bar area

was wonderful, lovely room, decoration of bar areas, staff very attentive, friendly and very hard

very clean spacious room employees were all very king and polite ,kids loved the breakfast

for 1 adult and 2 kids in a room with 1 double and 1 sofa bed

notch, lots of choice of hot and cold dishes and they even had a waffle maker which all of the kids at the hotel

specially staffs were very good and helpful i was travelling with my kids and i had a meeting starting at around

staff, spacious clean rooms and the kids really enjoyed the breakfast which was included in the price

roll only 2 half rolls for 2 tv was a pain to get working and door on bedroom jamed trading our kids

but the hubby and kids loved their cooked breakfast

and a friend stayed with 3 kids at the weekend for our mothers day gift

brilliant place to take the kids and the dog ( staff so welcoming to our little puppy) we stayed in the family

very uncomfortable beds (room 40) had to cover the mattresses with pillows and cushions before kids could sleep

being unloaded which was very loud which i understand needs doing but we was away from the kids so was looking

i don't blame the kids serving although a smile and a hello would not go amiss

stayed over with my family it was me and my husband and my 2 kids

was still sleeping and i was enjoying a morning coffee in the room when music was put on in the bar just below

great wifi, and tv

arrived with wife and 2 kids surprised my booking unjustly cancelled

parking was superb

comfy bed, great large room, clean. good parking. ideal for a business traveller or otherwise

i didn t ask about parking and ended up paying when i could have had free parking in site

free parking

can be useful when travelling with kids/taking refrigerated medications etc so this was a nice touch

the spa treatments are lush

having to request to open the gym. nothing other than that. great facility.

amazing location. food was delicious, spa was amazing.

clean rooms, great service, good gym

very spacious room with a comfortable bed. dinner and breakfast were excellent. lovely staff.

very nice hotel,good parking,very friendly staff,super breakfast.

the hotel itself is in a great location and has free parking

no stable wifi connection, would cut off every 5 minutes

good breakfast too

booked a family room for 2 adults and 2 kids and when we arrived at 22h00 the kids pull down bed had not been

the place was nice and clean. it had a small soft play and playground for kids.

very few options for vegetarian or pescatarian and no pasta or risotto choice on adults or kids menu

is a building site on a main busy road i would not pay 20 pounds to sleep hear never mind 70 a kids coke is 2

kids loved the sofa bed

miss breakfast due to their early start, but the staff opened the restaurant early to allow the kids and adults

the kids loved the park outside and the resturant food was perfect with the staff even singing happy

rooms were big, enough space for a family with kids the staff was really helpful and

breakfast cerial scoops were annoying as kids kept removing

the location was great & the kids loved the play area.

noisy kids in bar but only there for a short time and not the problem of the hosts.

parking, modern facilities and country feel

free wifi couldn't be picked up in our room.

food was absolutely amazing both dinner and breakfast

wifi signal was great

no wifi connection.

buffet breakfast was very good

the rooms were clean and spacious and there was on-site parking too

helpful staff - we were pleased that the bar etc was open despite there being few guests

wifi was a bit slow, but ok

there were also some kids running around the main corridor through the evening, beyond 10pm

phone in the room for room

room is always nicely cleaned, and room service is good

poor wifi connection no functioning tv as a result - zero connection for entire stay carpet stains awful

poor wifi which i couldnt access with the password provided small rooms

weren t offered kids menu

returning for a long day out on saturday i came into a party with dj and loud disco music, kids sitting on the

excellent wifi

also bathroom with two sinks and modern shower, excellent dining, nice staff, off street parking, older place

plenty of parking space

stayed a few times it s so clean and tidy & kids loved the swimming facilities

were fantastic and made so much of the kids

kids meals choice spartan and too healthy orientated, they expect a treat on holiday, kids burger

we enjoyed a meal at the brew bar and there were great options for the kids

enjoyed the pool area but it was very busy when we used it and the kids had to get out of the pool by 8pm

didn't eat much off the first menu, it was only when i looked online i discovered that they did kids meals too

staff were very helpful with us as a room was changed to a larger room when they knew we had kids without a fee

reception staff did make an allowance for the unacceptable attempt at charging our kids 10 per head to use

shower water flow breakfast room was dark cramped and on sunday morning like a circus with noisy kids running

decorations, pool, food, social areas to hang out with kids, darts, pool

the place itself is very pretty and perfect for a romantic night away from the kids

plenty of parking space and the little fun fair i m sure kids would love

was a half term ice rink event on and it was a bit like staying in a fairground, lots of excited kids etc, but

i wouldn't take my wife of kids there for a stay

on a bank holiday and there was a kids fun fair right outside our room

room and also leading up to tea time and early in the morning and on my floor their were about 20 kids running

the hotel is spotless and cleaners in evidence throughout the day with good room service

limited parking ud83cudd7f

struggled to connect to wifi so used my data instead

the staff where very helpful and friendly,the porridge for breakfast was amazing

unruly kids in the bar after 8 o clock when we were trying to have a quiet dinner

also, we ordered room service breakfast for them and it must be hard work for the staff having to bring heavy

the photographs suggested a spa bath with the superior rooms, no spa bath in our room

whole stay was excellent, breakfast was really nice, great choice and we stayed for evening meal twice and it

believe room service wasn't available

kids running around in the bar restaurant.

good kids food

left with dirty plates on them for the whole of our sitting, wrong drinks served, no beans with kids food despite

nice big room with a separate bed for each of the kids

the room had been set up with a cot and sofa bed which made staying with our kids really easy

location for our stay with 3 small kids, right by town but quiet and parking close by

the host was also kind to leave us a few treats, and my kids loved them (cookies, crips and cereals)

check in was very easy and lovely set up including kitchen area and a table to eat dinner

we were there for a week and it was nice to have the fully equipped kitchen

location for our stay with 3 small kids, right by town but quiet and parking close by

when you spend ages looking forward to having a relaxing time from the kids having a room which you can enjoy

everything , location, room, breakfast, staff perfect

my husband and son liked the options having a dog we had to sit in the bar if we wanted her with us, this was

i liked the breakfast

staff were extremely helpful, the breakfast choice was extensive and our choice was cooked to perfection

off, phoned hotel it rang for a good 5 mins then cut off as we were getting frustrated and had kids in the car

booking the room, we booked the room we our two kids

quite a lot. uncourteous staff that were unfriendly. no compliments for my kids. overated

secondly on our 3rd day of breakfast, some of the food like sausage was out of stock, my kids are picky with

staff are very friendly and kind, the hotel is very convenient for those visiting their kids in uclan

stayed in suite for 2 nights due to bad weather kids didn't want to leave,it was lovely

swimming pool was ok for the kids for an hour

was nice having a pool onsite but shame the staff diidnt tell us there were limitations on when kids can use

we also enjoyed the use of the pool as the kids were looking forward to swimming

so really struggled getting the kids to sleep heat plus blinding light not a good recipe for sleep

kids pull out bed is terrible, not sure how 2 teenager's suppose to sleep there, it just sank, as

the staff attention to kids

kids cot were so flat and uncomfortable, it was nothing like the various alternatives displayed on

breakfast was nice some of the best hot chocolate the kids have had in a hotel and cooked breakfast

the pull out bed that the kids was on was uncomfortable

ample parking, beautiful location, excellent service, lovely room and amazing food

plenty car parking space

spacious free car parking

pub, reasonable priced bar great if a pet owner and ideal location to set off walking in

of parking, breakfast was good as was the evening meal in the bar

kids play house literally outside of the door so family

as a family of 4, 2 adults 2 kids, it was ample space with a double bed and two singles

good location for a stopover, good pub next door and a park for kids.

location for bamber bridge, playpark and soft play for kids next door, pub and sainsburys/aldi on doorstep also

the hotel was clean, lovely hot baths for me and the kids. very good value for what i paid

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

very good breakfast (not hot chocolate for the kids, though)

the full english breakfast was excellent, made to order, and they made smaller versions for the kids

were booked into the annexe and it helped having the extra space for the kids to spend a few hours between two

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

by the time it was corrected my kids had lost

evening meal till 6pm, which was far too late for us, especially when you have a couple of young kids that need

the older generation stay here you definitely won t find any younger generation staying here or kids it s

the pool is an added bonus as my grandkids love swimming and spent over an hour in there splashing about and

appointed spacious room, nice restaurant & bar & and fabulous spa area with pool sauna & steam room

much car parking spaces unable to call a taxi for us when leaving

breakfast a little late at 8.30am

the vegan breakfasts ordered were excellent with cereal, granola, juice, breakfast bars, oat milk and

the breakfast is amazing and the staff even better

little treats like prosecco in the mini bar and home made cookies. view from restaurant.

old world charm. kids from nz not stayed in a old hotel

kids beds were uncomfortable futon beds with mattresses being a thin foam

food was really nice quality with good room service menu and great seleccion for

fantastic staff very helpful amazing breakfast we tried the bar menu

room service cost was a little high but the service was good , food was well cooked but the egg was

pool very full as it is used by both club members and hotel guest and swimming lessons for kids

manager who came after another half hour saying he was very busy and had taken the charge for the kids meal off

the spa had kids swimming lessons

breakfast was run by school kids (cheap labour) with far too few staff considering how busy it was

small , cold , out dated and when it rained a leak from the window spa was full of kids having swimming lessons

could separate the children's side from the adults side -which meant we didn't need to disturb kids when we were

ample parking

the vegan breakfast was superb. lovely clean room with decent coffee and a bath!!

glasses being polished behind the bar and every single one checked again the light to see if all the watermarks

the restaurant and bar downstairs was lovely and the staff were

fire alarm went off but think it was the kids who had their prom or something the night i

parking and check in

to find, plenty of parking

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

nice breakfast - good choices, prompt room service (even after hours