the kids loved that it was a dog friendly hotel, but i wish i'd thought about that in advance as our

it was very noisy , we could hear loud music , kids screaming and chairs scraping.

families with kids would love it if they had to stay in due to bad weather

we arrived they weren t accepting on line bookings so we had to wait an hour, with our 2 young kids who were

rooms close to stairs are not a good idea as kids and noisy people coming up and down.

it was a lovely pool area with a hot tub, sauna, steam room and a small pool for kids

was really weak, kids in the pool were unruly and the staff didn't step in to ask them to behave (i do appreciate

kids in the hot tub, sauna and steam room

with only 1 breakfast item per plate but it was fine and they were very accommodating making the kids bacon

the sofa bed was way too small for both my kids to share luckily we had an air bed with us

service and extremely narrow stair which makes difficult to carry luggage and also, dangerous for kids and

return visit with my sister, we first came as kids in 1977

good breakfast

all of the staff were very friendly especially in the restaurant and bar

breakfast exceptional the location out of this world manager michelle if i was buying a hotel in

lack of healthy food in kids menu.

the staff where absolutely amazing they where so good with my kids and i got so many compliments about them

secondly, kids have absolutely no way to enjoy the pools or any of water-related facilities at the hotel

don t have creche so that couple could enjoy spa ( kids can t be left alone on family visit)

excellent bar and restaurant; minimal design but great food and service

i think its a great little place for families with kids, close to some great amenities

my kids slept in until about 10

who checked us in was lovely we stayed in the club til closing playing darts and pool with the kids

the room was very small and not great for a family of 2 kids

the double bunk beds were very small and seemed like kids beds

mom, dad and small kids all enjoyed the stay

nothing. wifi was down but that's was a positive with 2 kids in tow...

the menue sounded quite good, but in reality it felt like kind of like some kids play

size (family room) was brilliant, staff very friendly and good with kids, breakfast fantastic

wifi or a tv in the family room to keep the kids entertained for 5 mins

the wifi - could receive in the restaurant but not in room - but that could be me

night during a music festival and the bar was very loud so we were grateful for earplugs

the room was on the top floor, there was no wifi in the room and we had to go downstairs to use it

loved the brownies on arrival! love that it s pet friendly, our dog loved it!

internet /wifi was down.

lots of great free parking

the breakfast was lovely

the breakfast eggs were fresh and delicious, and the espresso drinks were great

we also had an excellent light lunch before we checked in and a light bar breakfast before we checked out

also we ordered room service for our tea and they forgot the sauce we'd requested but it's no big deal really

had a fab 3 night stay here with a friend and the kids

drunk people spilling out on the streets making a noise waking our kids up after midnight - we were given a room

being able to sit in the sun at the pub tables out the back great having a play corner for kids in the restaurant

sports bar, which was noisy till 10 pm and it got lil worse with few ppl swearing loudly and our kids could hear

polite, large family room was well laid out, with a small separate room with bunk beds for the kids

loud dance type music last night in the bar and noisy kids running around

beds are comfortable, good tv, shower over bath, plus kids loved the bunk beds

beautiful view of town and river from the window in the kitchen

dylan on the bar always has a smile on his face

arrived late and still provide food even though the kitchen was closed

kids diving / bombing and adults sitting around in normal clothes and outdoor shoes despite signs

you might need to put some rules in place for the kids and parents

bother me too much but it was abit hectic when kids were allowed in the pool for the couple of hours

25 to use the spa at a reasonable hour without unsupervised kids is annoying

kids love the pool, sometimes have it to ourselves which is an added bonus

the room there were stains on one of the kids beds

my room was too close to the play area and very loud parents shouting at kids

car parking was great , plenty of room

hotel was very clean and room was very comfortable and clean staff were very friendly and helpful breakfast was

good location for golf club

park and beach across the road which is ideal for the kids

great location sand beach which is excellent for kids

30am with kids shouting and screaming in the childrens park facing the hotel the cups were

they have a kids menu but didn't do kids desserts, wouldn't do 1 scoop of ice cream for my daughter i was told

shouty people/kids (

first room number 15, was small & suffercating feeling & one of the kids bed right next to door which the kids

bunk beds for the kids! and great breakfast!

kids beds were quite hard, some stains remaining on bed covers after washing and duvet was ripped

came to this hotel as a base to finally show my kids wales where i lived for a few years before joining the army

breakfast area could be a bit better not much room by the bar earlier check in available

com cause we stopped twice and kids had a room and none looked remotely like what we booked

were on second floor and kids complained about wifi, could do with a wider choice of draft beers in

borrowed a bed spread from the kids room as no additional bedding available hot water not working in bathroom

the bar and restaurant area looked nice, but we didn't get chance to eat or drink due to other

no wifi in room

there was a large group staying on the saturday, and the kids were banging on out doors and running away

a bit far from the city center(30 mins by walking with my kids).

food was great but again pricey even for kids meals

wifi included which was good

the room service charge would be nice for those whom are of limited mobility and do rely on room

options and in all honestly, what hotel doesn t have any chocolate spread (nutella) for the kids

kids running around at night on the wooden floors making noise

sofa bed wasnt comfy at all my son complained about the bar digging in his back apart from that fantastic

is located at the quieter end of the esplanade, has off street parking and is very well maintained and stylishly

with free parking we will definitely be returning soon

kids bunkbeds were very unsteady and dated

extra beds for kids. so easy to get to bus, train and waterfront.

with my hubby and 2 kids

my 7 year old kids and i all got stomach ache after eating hotel buffet

the location was good and the kids were soooo excited that there were bunk beds in our room.

not even a soft drink for the kids so we had to go driving out to get some

friendly staff and owner, nice rooms especially for family which included a bunk bed that the kids loved, close

the hotel should give clear instructions regarding parking after booking.

on the new sheets on the first bed we gave up something is really problematic about their laundry supplier

very spacious, there is a bar available near reception, lots lounge seating

kids in bar area

very tiring walking up to top floor. no lifts with heavy bags and kids

loads of room and the kids just love it being away in llandudno

friendly staff and lovely with the kids. very clean hotel and rooms and breakfast was lovely

so helpful and lovely excellent location really comfortable stay would definitely be returning kids loved it

breakfast was amazing callum the waiter was helpful and had fun the kids! location great

nice thick curtains so the kids could get to sleep

only minor but couldn t get tv on, not fussed as kids had ipads

shower temp a bit high for kids but clean bathroom

small family room, no tv channels to entertain the kids

down side was a football presentation going on when we arrived and it was busy and raucous with kids

more time for kids for the

small slots for kids to attend pool

chose not to spend 40 a day for a family of four (two of whom are pre-school kids) given quality of the

kids allowed to run around in bar when i was having a quiet evening drink

i thought was alittle over price as there wasn't no entertainment on or swimming pool for the kids i don't think

amenities if it had been a family outing (was there for work) will definitely go back with the kids

breakfast good location superb

because of my late arrival i found the room service menu to be very limited

of staff was a little rude while serving breakfast, also a member of staff who was tending the bar on the evening

so we brought our adult kids with us, booking a total of four rooms

i think the room need fan as it was warm in the night and the kids couldn't sleep well.

experience, staff super friendly and helpful, gave advice on local attractions and allowed a late check out

smart clean decor.. comfortable beds... tv.. wifi.. adequate breakfast

the bar man was so welcoming

hotel, room was exceptional loads of room spotless , staff were brilliant, breakfast was delicious loads of

the location is excellent for all amenities and entertainment, parking was also provided

parking plentiful

was excellent, for the promenade and west shore, lovely seats outside very comfortable lounge and bar the

we had a drink in the bar lounge as well as outside with no issues

kids commented only on the ripped wall paper in the bedroom and the disabled bathroom.

even though it was 20 degrees outside, our rooms were showing 27 degrees , unbearable for the kids,they did

plenty of things to do with kids

having booked a family room as we were travelling with family so the kids had their own bed which was ideal

didn't buy their breakfast as i was travelling with young kids so it didnt work out as value for money

noise of the street was enjoyable to listen to but not too loud at night to distract my kids sleeping

with 2 kids brings extra baggage and the family room was on the 3rd floor and no lift but the staff did

be so small and it was up so many flights of stairs which we found really hard with two small kids

family suite room was great. plenty of room for me my wife and 3 kids.

the handle on the main door (from kids bed to stair) was very loose and not safe for children

staff helped me out with my 2 kids

breakfast was hot and plentiful the location was great the pier just over the road and the shops bars restaurants

staff was helpful welcoming and very nice very lovely towards our pet dog pet friendly

we had a very pleasant nightcap in the bar after seeing jools holland a beautiful 10 minute stroll away along

wifi don t work too much noise from upstairs heaters don t work

didnt realise got charged for 2 kids beds but was still good value

was great family room was big and spacious,had a pc for kids to keep busy with wifi when needed,beds were super

free wifi, especially my kids loved it

my 2 grandchildren there for 2 nights the room was lovely bedding was clean towels were clean kids loved it very

) - thicker curtains in the room as the kids woke up with the larks

we were on a break we couldn t drag the kids out of bed to eat at that time so we had to pay somewhere else

emailed a few weeks before hand to request one twin room for my kids

hotel ,perfect location staff were friendly and helpful suited us perfectly ,mum, me ,two kids 16+5 breakfast

kids love it

no biscuits on the tea tray kids always like this but this time we had none

great short stay, staff friendly and food good...will return with kids....

great breakfast and no kids everywhere!

is outsourced to costa coffee and they did serve well and staff was very accommodating with our kids breakfast

the wifi could be a little faster and stable.

completely free wifi was a bonus

tv had large selection of channels incl music, fashion, sports and kids

didn t like the fact the pub bar was full of kids and karaoke went on until 1am

plenty of tea and coffee in the room, wifi worked well and we had a small tv

we always got a parking space ok too

pet friendly.

kids were having fun in pool

the pool was a hit with the kids

my kids loved it

the kids

the facilities were great, the kids enjoyed the pool and the room was a nice size for a family of 4 plus our

great location and great value. wifi was free

room was small but comfortable with very good wifi

friendly staff, room was functional - wifi was super handy. beds were comfy

on the sofa bed and said it was quite hard and uncomfortable, and we were unable to get on the wifi as the