Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Kiddie Pool
was nice that the pool with the waterslide was in the back and all the screaming kids weren t in the main pool
the infinity pool was nice. our room was spacious with a beautiful view.
originally requested a room with a small kitchenette and then sent a second request asking for a confirmation
was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool
patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
perfect for staying with kids because water in the pool is very warm
it was a bit far to walk into town with families with small kids
great breakfast, healthy, well priced and the food served in the bar was quality as well.
the swimming pool was clean and heated
all the rooms are very big, they have 3 bathrooms and kitchen which allows you not to spend on the restaurants
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
even the adult only pool was accepting kids because it was the only one opened
hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids
breakfast was very little, food was hit and miss and we struggled with language barrier
we had a kitchen we couldn t use, they don t supply anything
we had to eat there for breakfast, lunch and dinner
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
i had issues at check in and they were going to charge me more for kids even though i specified ages upon
assignments - kids staying in adult pool area, food selections in buffet
resort was safe and easy with kids
very clean. long opening hours for each meal. boogie boards for kids. large property.
the kids liked the desserts
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
place to spend holidays with small kids
pools and aquapark for small kids
experience with small kids wasn't ideal - food was so so, sea entrance is not good for toddlers
thermal water in basically every pool, the lazy river and kids area
additionally the food was always over cooked, even my kids didn't want to eat the dry pancakes and waffles,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the lack of ability for kids to
grandchildren went there for kids club and loved every minute of it
he was particularly great with our kids
our college and high school kids had a blast
eat options for those who prefer fish/sea food) and the japanese restaurant which my kids really liked
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
kids were entertained
the kitchen was well equipped
that there was no room service. and the coffee maker was dirty
there is a gym and spa on the property
the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
kids had fun
great service kids friendly and great food and staff
and the last surprise is paid wifi
nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff
great service kids friendly and great food and staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service
only issue we had as a big family with kids was having to eat dinner at the restaurants so late, because of the
the pool area looked like a waterpark full of kids
only issue we had as a big family with kids was having to eat dinner at the restaurants so late, because of the
paulo is the best bar tender amazing cocktails
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
pool overcrowded,with kids in the pool bar running & jumping
no kids around
the wifi didn't always work well so the app was useless
spa didn t reply to requests
loved every minute :) 3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
awesome pool, private beach, daily fun activities and kids club
is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained
if you re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana,
it was great for kids. staff was really friendly
family favourite . quiet resort , great for young kids no loud parties until 12 am
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
food, pools, chapoteadero for kids, and the beach view are excellent.
they also had entertainment at night both for adults and kids
the restroom) the balcony had a loose glass barrier (very dangerous specially with small kids) elevators are
older kids would have liked more options for slides in deeper pool
for kids its super easy and there is lots to do
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
- one is just a small area with a bar, one is a sports pool with games all the time, one is a kids pool which
rooms were comfortable, entertainment was overall very good with shows geared for kids and adults
very kids friendly with kids club and kids activities at night
we have kids they need to start eating at 11
kids pool was closed, no prior notice & they knew we were coming with kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the road in front and that parking is across the street.
the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus
really liked the pool and the owners and the staff
awesome pool area and patio, good air conditioning
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
pools are small, basically for kids or to stand there
breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site
the waiter with the hat on the pool was very nice and attentive
cleanliness, room with private pool
to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
amenities food kids activities
exceptionally loud 'boom boom' music at the kids pool was excessive - not a good experience
good for kids.
some of the kids club facilities really need addressing too
good pools, super convenient for families with kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare
we were a family of 4 (kids 9
it was also a holiday and there were more kids than we care to be
i don't think the evening entertainment was anything to write home about, but the families and kids seemed to
fifth, i could always find a chair at the pool or on the beach
the spa day. the employees in the spa.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a
good gym
quality of the food in a la carte restaurants was good excellent breakfast
room service food was terrible.
the pool and the beach were great, but service and the food were horrible
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
piaf (adult only) was our favorite restaurant, and lucca was second with kids
out of 4 restaurants, 3 restaurants accepted kids under 12
kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach
out of 4 restaurants, 3 restaurants accepted kids under 12
kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool and beach are great for kids
the buffet breakfast is pricey at about $40 pp but you can order a la carte, which they don't immediately tell
did not think service at the main pool was on point
is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow
is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
was small and had a poor layout, adult pool was full of kids, construction noise was constant, food was not good
the kids club is a great option for the children, they have a lot of fun
all the restrooms are super clean, the service is amazong, the pools are very nice and big, kids areas are very
the kids club is a great option for the children, they have a lot of fun there
and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
performances (mostly 9 pm) were too late for our kids so we didn't catch any of them
too many screaming kids
wifi signal in the room very unstable and not flexible on checkout time
on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast
plus weight room and spa are convenient
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
the pools are very nice and clean with great slides the kids were on all the time
the kids club staff - daviela was wonderful with our kids, aged 3, 5, and 7 - she is so very warm and
great resort for family as lots to entertain kids
beach was super good for little kids with nice waves for boogey boarding
our kids had a gorgeous room though
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
i rented marina bandaras for the week that my adult kids came to have christmas with me
i ordered room service several time and the food was delicious
roomy suite with nice kitchen and nice sized balcony
the mini frig with honour bar was a nice touch
negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
eating a shrimp in the italian restaurant ( which she even spit out on her plate)and both my kids had upset
clean, great activities for kids especially the day care all very secure
hotel with kids was attached to and shared facilities with an adults-only sister hotel
it was still beautiful for walks and spotting sea creatures with my kids
restaurant was bad, the pool outside our room wasn t maintained enough and there were always kids in the adults
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare
also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids
it s a family hotel so be ready for kids and a lot of people in the pool
we wouldn't stay there again as there were too many kids, the pool was not heated and in an awkward location
around the pool as well put some signs of don t smoke as many families are there with kids
and that you can use the facilities on the second tower, where you can find heated pools for kids and
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
pool, cafe, and access to the ocean were nice.
proximity to the pool and ocean
they charge for valet parking and don't tell you you can park on the road in front
the pool and ocean were a hop, skip from the lobby
the view from our room over to the sea was awesome and the pools were lovely
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
coffee maker, bar fridge and bottle water in
breakfast was awesome, it was the best i have ever seen in any hotel so far
breakfast was excellent every morning and staff was very welcoming.
shuttle service and great breakfast
pool area basically a concrete emclosure and hotel is located close to the highway no restaurants
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the adults only is on one side and kids on the other
we were looking for an adults only but secrets shares facilities with dreams which is crowded of kids
although the space was separate for secrets and dreams, you could still hear kids and run into them in common
we were looking for an adults only but secrets shares facilities with dreams which is crowded of kids
breakfast was excellent at the market cafe restaurant on the 6th floor, the staff attention and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
it is kids and family friendly yet not that crowded
aspects of the property are very out-dated and a little bit sketchy for young kids
we were especially impressed by the kids entertainment program it is truly at the highest level
food was delicious, but could have benefited from more vegetarian protein options for kids
we liked the activities and most of the food. great for our grand kids.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids loved it
the family pool was perfect for our kids who are not very confident swimmers yet
the upgrade of family selection is worth it for room service if you have kids
side of the resort was great for the kids
the magic show was the best for having kids be engaged and watching every movement
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
location. if you have a car or want to take the kids to a water slide it would be good.
the water park for the kids
it s clean and it has a lot of intertaiment for kids.
a great vacation spot if u have kids my daughter loves everything about it
the price it is good value for the kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
to make sales, water was supposed to be complimentary but they would charge almost $10 with tax, kids club #15
location, food, pools, great for kids
grounds, great staff in kids club (but they charge hourly) and staff at beach and restaurants
water slide for the kids, multiple pools including an adults only pool
the kids loved the water slide
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Kiddie Pool
the 3 kids were in tight quarters, but nonetheless loved the hotel
the bar next door is very loud, we hardny slept
the hotel is located next to a karaoke bar and the noise made it impossible to sleep
the pool was great, the kitchen was also very nice to have
they also have a nice outdoor lounge area with complimentary coffee tea and snacks and a gym area too
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
no working tvs extra charge for 2 kids of $180 dollars no breakfast
our suite was over the breakfast area and right by the pool so it was loud with the kids playing
the pools are great, specially if traveling with kids
great for young families but i was there with a friend on vacation from kids and we still liked the family vibe
we were traveling with our kids and they loved it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the room was a decent size and the interior balcony was quite large; good for meals and for the kids to play
the pool was cold which is ok but the spa was not working and was told that theres no hot water
location, nice pool, very good room, well equipped kitchen, proper ac, had a problem with the payment after our
wifi wasn t good on the top floor.
parking within the compound was a definite bonus
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
kids club activities were non-existent
i really liked the fact i can have a double room with 2 bathrooms for me and my kids.
location is perfect, staff was really nice and the kids club was great for my girls
good food and drinks, great bartenders, perfect location, beautiful beach and great pools
pools are fantastic
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got
of the renovation, there was only one restaurant option, and the buffet was not as extensive for kids to pick
water pressure, kitchen pots/pans and all other very old and half broken
food was good, breakfast the best
the pools were big and nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
kids did not stay in pool because of it
2 levels gave us privacy to be able to put kids to bed and still hang out downstairs
kids spent a lot of time in the pool and the food at the onsite restaurant is great
kids beds were fine
the size of pancakes got so small my kids stopped asking for them
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
hotel to eat after a long day and the pregnant lady who worked in the cafe was super rude to my kids when they
the pool was quite small and full of jumping kids.
breakfast was provided for the whole family (including kids)
with my kids and they charged me 38
plus the sofa bed was 1 cm from the glass door of the balcony super risking my kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
suggestion: many places have designated time frames to let kids both young and old play in their pools
my kids, 28 and 25, in separate rooms all had a hard time falling asleep and stating asleep
the pool was disgusting we had to pay for the kids to swim at another pool.
i would just walk the kids from the beach to the beach and back
free breakfast is a nice perk, but i did not love the food selection and the toast was very hard and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
main downtown, just a couple blocks south, surf kids, hostels and pizzas, just a block north
even with lots of kids i felt i had plenty of room to relax at either the expansive pool on the grounds or the
pool is great for kids, access to private beach, closeness to city center, very friendly staff.
we were family of four and the two extra beds were comfortable for the kids (13 and 14)
lots of kids and families by the pool/at breakfast each day
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
someone sitting on the chairs outside our glass door, i think they were the workers and their kids
the rooftop pool area had amazing views
and there still is parking
the rooftop pool with stunning views of sayulita was also a highlight
and the best view from the rooftop pool