Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
the pool is only 12 by 12 and not really a swimming pool so it's not a place for kids
the rooftop pool and lounging areas are amazing
limitations on parking
kitchen good for cooking breakfast (rooms 203 or 403)
nice staff and rooms set up with a kitchen
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
pool was very clean and lots of fun for the kids
adults are free but kids you will have to pay for their breakfast
pool was great . i appreciate the small pool for kids
the stay , rude staff on the hotel, the breakfast was not actually free and also it was not for kids you need
the pool was overrun with kids on the weekends
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
too many people and kids in the pool
housekeeping good be better. also too many kids in the pool at all times
to many kids running around and the pool was very busy with no limitations
kids were up at 8am making noise in the pool
found there were alot of kids in pool but it was march break
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
lastly, if you don t like a lot of kids would suggest villa premerie next door
we also didn't like that there was a pool designated for adults and a pool designated for kids, but the kids
attentive, friendly way of treating special needs kids
my son liked the kids club
example i a man was wearing a jersey no sleeve and they turned us back to change but yet certain kids that are
Booking Options
Free Internet, Kid Friendly, On-Site Childcare
the wifi connection is very weak when i m in my room
wifi only worked in certain parts of the hotel. never service in my room
s just that i sometimes had a bad wifi connection but overall the place is very clean and the location is very
poor wifi, no hot water, tv didn't work
the room did not have any wifi the room was very small .
Booking Options
Free Internet, Kid Friendly, Kiddie Pool
the wifi does not work in the rooms only the lobby. hot water is rare.
great brightly tiled kitchen with well working appliances including a blender
elevator, pool and chairs were nice, room had a small kitchen with fridge
despite, just about everyone at the hotel complaining about it, they never managed to get the wifi to work
the people are nice, we had a kitchenette in the room, and overall quite cozy and
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
property is a little dated, it s now a kids hotel/pool
room smells so bad, cigarettes ud83dudeac the door lock doesn't work, and me and my kids have bed bugs bites
could be hazardous, especially for kids
dinner options for vegetarians and for families with kids
the kids we were traveling with couldn't get the volleyballs etc
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
the pool was great for kids but too small for adults
times but not very often, kids running and being loud in the hallway late at night
cute swimming pool area
no drinking water when bar closed on mondays
amazing pasta carbonara . great staff at the bar and restaurant
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms
great breakfast
room is quite spacious, amazing view, great pool service.
room was spacious; gym was amazing; breakfast buffet had so many options
pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
i would recommend leaving kids at home bc the property feels more chill and intimate
the rooftop with the pool is the perfect spot to hang out, eat breakfast, catch some sun, or watch the sunset
fantastic views, especially from the breakfast dinning area
food and the attitude of the kitchen and service staff , specially jose the chef and edy the waiter and the
are just small, very picky things: the wifi was spotty in our room, the hotel only provided bar soap not shower
Booking Options
Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
the rooftop pools consist of a very shallow wading pool for kids and two hot tube style, but unheated, sitting
the roof top pools are good for cooling off and the kids pool great for little ones
the location. has a small pool on roof top. that was great for the kids
great for family with small kids or older people
it had a kitchen with full sized refrigerator and gas range with oven and plenty of small appliances
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
an excellent location (historical part of town), had an extra large bed (great with kids), breakfast was included
the pool is just a dipping pool, big enough mainly for a couple of kids.
were a bit small if you have kids
should be paper towels in the gym to wipe off sweat from the equipment and skin
great location and breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
i got room #314 that was hidden and our kids stayed on room #118 i was expecting to stay at least on the same
pool was a bit cloudy and needed some cleaning after the kids were in there
pool was very accessible, and whenever the kids went to play, they weren't scolded
rooms are built around a courtyard so it can get noisy sometimes if there are kids running around
great rooftop restaurant & pool; plus great reception staff - so helpful!
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool
excellent breakfast. nice pool. nice restaurant. good meals.
excellent breakfast. nice pool. nice restaurant. good meals.
no wifi in rooms, bad cleaning service , not enough pool chairs available, bad food service.
breakfast was average, location is good but the rest nasty
a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
the mostly local guests were quiet and the kids were surprisingly well behaved
don t begrudge kids having fun, but way too many of them and no security or enforcement of rules
many kids were grabbing food with bare hands instead of using utensils-needless to say we didn t eat
proximity to beach was great-all though the beach was not the best for young kids
guests in the hotel not educated and way too many kids in the area. loud and uncomfortable.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the internet was a little slow but we weren't in pv for the wifi.
the breakfast room was gorgeous, with river views and a spa pool
location, staff, diego room, rooftop bar and pool. elizabeth the cat!
the rooftop pool and bar were excellent. location was great too
i liked the decor, furnishings, location, infinity pool and bar on top floor
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
pet fee was a surprise, i d have liked this to be transparent at booking
wifi was spotty
wifi can be improved
staff, location, beautiful rooms, comfy beds, cool pool, honesty bar, netflix in the room, continental breakfast
staff was exceptional. breakfast was great and the pool area was clean and quiet
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
hotel slow to answer queries. loud music from bar next door. tv didn't work.
was awesome with a balcony a hole apartment great kitchen and cool views of the night life
oh, and the pool on the top deck is a great place to chill out and relax
it included a kitchenette, an enclosed outdoor area as well as tv, and wifi
the catrina bar across the street has great entertainment and great service, had a blast a must cc's and across
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare
might work ok for small kids, but not very comfortable for adults and very hard
kids loved the rooftop pool
the cigarette/cigar smell was awful especially for the kids
my kids loved the rooftop pool.
both my kids (10 and 15) were surprised at the unpleasant quality of the room, and we did not spend much
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
the pool is also clean and perfect for kids
it's not tranquil and usually full of kids
trucks, cops, kids, lots of dogs and blaring horns and loud music went all ud83cudf19 night
coffee in the morning, full kitchenette, ac, clean pool.
wifi is terrible
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
not aesthetic at all and could be dangerous if you are traveling with kids
and its full of kids and families
i could hear the kids in the pool on the second floor in my room
cloudy coukd not see the bottom and there were people sitting around smoking there plus loads of kids crammed
the website ,my one didn t had any window ,very small and smells old also they were probably 50 kids and 10
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the adult swim up bar is pleasant because the kids are on the other side
no kids
so you get to hear screaming and crying kids all day in your 'kid free' trip
also, all of the shows were at the dreams next door which was ok because kids can't go to secrets, but there
no kids and vip treatment
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids club also excellent
a lot of kids checked in on our third day there....that was only downside.
many pools , for adults and kids
the lack of a play are for younger kids
i was a little hesitant with it not being adults only, but the kids have their own pool and play area
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
best location. friendly staff and on the beach. great for families and kids.
kids were allowed in the hot tub (as per the sign), which became an issue a number of times with my
also has an infinity pool, kids pool and jacuzzi
rooms, sea view, service, close to beach, nice location, every day room cleaning, nice repair, kids friendly
lots of kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
nice as it s small and no kids. good to be able to use the los arcos facilities.
i have little time to enjoy the pool and the beach, but in the swimming pool there where kids playing with a
the pool was filled with kids all day
moved me to a sister property, los arcos, which is large and, unlike casa dona susanna, isn t adults only
there was a bar that served great drinks and staff was very nice and friendly
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
was fine its old hotels more for people older than kids
overbearing with none locals, let mexican families check in at 7 am, screaming kids in pool throwing balls at
i would not expose kids to the mold
breakfast was awesome lots to choose from
loved the pool, a lot of noise and people at the beach so loved the quiet and comfort at the pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
tons of kids running around
the pool was a good size for the resort and the little shallow kids area was nice to have
too many kids , rooms are not sound proof as ad said .
kids in the pool throwing food, wearing clothes (not bathing suits) booking
our daughter loved the pool and kids club
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
shout outs to refugio, who went above and beyond to make our stay special, and to jennifer at the kids club who
my kids enjoyed the hot tub at night
the kids club, while great when open, was closed when we arrived, and open for a short time before we
the kids club was perfect and we were able to hire a babysitter to go on out on our own without the
for example, connected to premium wifi by accident and was charged despite immediately disconnecting
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
the second day we saw the kids and everyone having fun in the other side
adult pool no kids and security to rooms was great
the pool was great- until it had too many people in it and noone monitoring the cleanliness (kids throwing food
i woke up one afternoon absolutely drenched because a bunch of kids had descended on this pool and were
didn't like kids in the adult pool.
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
hotel stayed a family of five with three kids very safe and comfortable
love the kitchen on the balcony
hotel stayed a family of five with three kids very safe and comfortable
sheets were old and internet wifi accessibility is terrible in rooms
the wifi was not good
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
excellent location (shops, main street, on the beach - separate pools for adults and kids - room 132 has balcon
loved the adults only pool with no kids, music or games
screaming kids by morning and screaming drunk youth by the afternoons
this property had a lot of families, which was encouraging to maybe return with our kids
a/c barely worked, breakfast was decent but dinner was average at best, there was kids sitting at the bars taking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, Avaialable Crib
so very, very noisy, 2 pit bull dogs next door would bark continuously, kids yelling and running in hallways
the beds were hard as rocks. the pool was cold. lots of little kids.
the room was big, pool was heated and perfect for young kids as it has a very shallow side.
it is no more than about 5 feet deep which makes it great for kids
wifi in the rooms was hit and miss, it worked well at the pool area
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
too many unmonitored children, pool unkept and full, food options were good but ruined by kids
amenities for kids need upgrades
great location. nice pools and good for kids. easy access to beach which was beautiful
was not advertised as a family hotel and the pool was so crowded with kids it was impossible to use the pool
very welcome to kids and the kids club with the stuff there deserves our recognition for an outstanding job
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
it was noisy when kids were there and it did spoil our enjoyment for a bit
nite there were some people smoking and playing loud music around the pool and around kids, and i didn't think
they have opened the bar by the beach with swing chairs and have made a wooden boat for the kids on the beach
v good i have lovely fruit and yoghurt and a kids omelette
security should make sure the kids stay out of the adult side
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool
the pools were a bit on the small side but big enough for the kids to play games and enjoy it
unfortunately, we got put next to a family with kids who watched tv on blast, yelled, screamed and whistled
the furnishings and decor were charming, the bed was super comfortable and the kitchen was well stocked
i can t say enough about all of the staff - the kitchen and bar staff are extraordinary, the receptionist
think of would be a pamphlet, brochure of what the hotel has to offer in more detail, like the spa prices a menu
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
the room was without basic amenities such as closets, a kitchen area or refrigerator
breakfast was good. the beach was relaxing.
beautiful infinity pool with bar
the room service was excellent and available 24 hours
nice beach club with pool. excelente food in the beach club.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
pools were all super kids
may be wrong but i have not seen any playground for the kids
but overall the kids are happy so i'm happy
from the hotel with all the necessities nice hotel grounds with several pools and a restaurant, kids can get
then the other ac unit in livving room where my kids slept the batteries were not working so we went to reception
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
our kids had little ones, so the room service was a blessing
they have some dedicated space for kids and teens but wasn't advertised too much
maybe a little more activities for 8-9 year old kids.
the amount of kids out weigh the amount of adults and overtime some of the kids become unsupervised
pool was awesome. kids loved it!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare
good hotel for families with young kids
and paul at restaurant la palma, as well as the wonderful bodyguard who took great care of the kids and ensured
property is very safe and comfortable to travel with kids
our granddaughter had a great time at the kids club
door guests would come in after 1 am and had young kids screaming at 2 am when we were trying to
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
activities for kids and adults throughout the day
information re the kids club, included breakfast, etc was confusing as not many staff were fluent in english
the pools were great for kids.
activities for children were good - karina took good care of the kids good pool service
beach so close, the swimming pools for the kids, the activities during the day
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
room/suite was a comfortable size - the kitchen was sparsely equipped but adequate.
we had a full kitchen, bedroom, dining room, living room, and two baths
menu in restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of
we had air conditioning, a great location, beautiful pool and relaxed atmosphere
i had my condo rented with overlap so stayed at this pet friendly hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
6 days of staying i asked several times to find a joying rooms or at least to get my kids room near mine
it was small and often busy with kids but an ok place to hang out
while i was not a fan of the location (off beach 5 minutes and in a shopping mall), my kids liked the mall
pool would have been nice if it wasn t for kids throwing balls out of pool and constantly yelling
too many kids, i guess because it was holy
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
evening entertainment was appropriate for kids which we appreciated
the water park for the kids was very enjoyable for them
family chose this all inclusive resort primarily for the newly installed kids water park and the location
there s a lot activities for kids.
kids club was limited
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Kiddie Pool, On-Site Childcare
the activities for kids, the room earlier than 3pm....the area.
several pools and one for kids
was great that the resort was family friendly, one of the pools had slides for the kids
multiple pools. kids park/camp.
i booked 2 rooms because of my kids which are minors, and they were sent to a room far from ours, the rooms were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
the rooftop pool and hot tub was incredible with great views of the puerto vallarta coastline
- cleaning room service was great
we also had our laundry made free of charge
excellent view, nice rooftop pool and sitting
website said it had a spa which it did not
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
if you have kids you can t eat at all of the restaurants
this is probably a nice place to go if you want to ignore your screaming kids and forget about the world for
fit for whole family little kids great
i said before it is adults only but we saw kids in this area which was kind of confusing
near to airport, but no noises - very friendly staff - nice program for kids - easy access to
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool
along the beach but you would probably want to take transport if you were traveling with small kids as it wouldn
the kids complained of a
location, right on a semi-private beach ideal for kids
were rude wifi didn t work lock on our door didn t work the spa tub wouldn t turn
everything except there was a sewer smell in our room in the kitchen.
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
was closed (which was a shame because it looked pretty), the second adults only pool was full of kids, there
we were looking for a relaxing time with no kids just us two but the restrictions on the adult side felt like
they didn't cause problems, but there are already people jockeying for spots close to the pool and then you
saul at the bar pool went over above and beyond for my daughter and myself
breakfast was probably the best meal of the day