kids and i were there just one night, following a trip to winterfest at kings dominion

i always travel with cleaning supplies, so i scrubbed down the bathroom and prepared for my kids and i to have

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

plenty of parking

friendly staff. delicious breakfast. clean rooms. pet friendly

it said it was breakfast included but they didn t have breakfast

good wifi

walls and windows are thin. group was grilling and playing music in parking lot very loud.

was to be non smoking smelled bad

asked for a non smoking room and the second i walked in it reaked of smoke

the kids love it and we're always happy

too many kids runnin in lobby

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

did lots of laundry and was easy with facilities and front desk provided detergent

bar was nice and the sitting environment was very comfortable

there was no shower curtain in the bathroom , the kids had to take shower in the evening without the curtain

room smelled like an ashtray, i had two kids with me that constantly complained about the smell

laundry room has multiple machines out of order

we had to run in the rain due to parking

the hotel was clean and pet friendly.

hardly enough room for 2 kids to share despite the sitting area being quite large

swimming pool and whirlpool were under maintenance, and the hotel staff kept lying about it stating it would

pool area wasn

room was very comfortable. lobby area was pretty. gym was great.

dinner and bar not open , only breakfast which we paid for in advance but had to run back and forth from desk

room was clean but the surfaces were very dusty, like my kids write

easy to get to. breakfast good. pool and hot tub clean nice, kids loved it

pool was rated 100/100 by my kids

it was very spacious for the kids & the pool was a plus

machine was down and my kids didn t have anything to drink since they can t drink

booked it so i could take my kids to the pool

the on site restaurant was so convenient with the kids

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

t work and it took until 10:30pm for a response and an offer to change rooms but we have young kids so it was

the kids really enjoy the pool

pool earlier or give some flexibility for check-out, especially if you're traveling with young kids who need to

the people above me had kids i guess

no kids running up and down the hallway

i felt bad for my neighbors because my kids kept forgetting and it would slam

) husband and kids already unloaded etc or else would have asked to change rooms we re were told the pool

and the fire alarm going off all of a sudden at almost 11 pm for no reason scaring the hell of my kids

poor customer service, 2 kids under 2 - said there would be a crib but there wasn t any, room keys didn t

the pool and the bed was comfortable

beautiful rooms, friendly staff, very clean, very private pool

our coffee maker didn't work and the kitchen is not stocked with napkins, plates, or basic silverware

were several kids running in the hallways while making loud noises at various times during the night and early

the kids all enjoyed the pool

there was a party up stairs and we could hear the kids running around and jumping on the floor.

but the water was freezing it indicated 84 but i guess because it was only 20 degrees outside the kids were

staff was nice, kids enjoyed the pool, great breakfast.

overbooked so we paid $173 for double bed rooms for our kids to sleep and ended up needing a roll away cot

was a bunch of kids running around unsupervised because they was in town doing a field hockey tournament

that my kids came out of the room immediately saying shower is very bad and broken walls in the restroom

it's not a restaurant, it's a bar with like 3 choices of food

when we arrived there, staff weren t as kind; we had to pay for parking; our room was different than we booked

indoor pools/jacuzzi and free breakfast being as though i travel with 3 kids in tow

the pool was under renovation. it was not specified when booking.

clean and accessible. super early check in was great.

pool was not open.

took us ten minutes to figure out how to enter (through kitchen side door)

been alittle cleaner , my kids didn't like the food that was available for breakfast also no refrigerator in

my kids couldn t hook up their game system either so that was a bummer

had some seriously disappointed kids & had to make other plans to do

my kids slept on that and they are not picky, and they found it hard to get a good nights sleep

very family friendly staff was very great and helpful very interactive with my young kids and made us feel at

after being in class all day on saturday, come back to the hotel to enjoy the pool, but no kids running all

kids running around in the hallway screaming until 10pm

but the stay wasn t kids was running in the hallways knocking on people door and running i reported it and

kids and adults were giving him so many compliments

chlorine made several of the kids sick with uncontrollable coughing, sore throats, difficulty breathing, and

some young kids were enjoying banging on our door and running off

morning breakfast experience

style, ie, included small kitchen and sitting room areas

were amazingly helpful, breakfast delicious and varied, room spacious, clean and very quiet

the items that were available when i went to breakfast was good

the room was clean and comfortable plenty of room if families are traveling with kids

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

was advertised as having a pool

breakfast was well attended and fresh

lack of breakfast variety

but some people were a little loud when i was trying to get my kids to bed

my kids loved the games you could check out to play

they set up buffett early because baseball team had early game and wanted the kids to get their breakfast

on ceiling was pretty bright when were trying to sleep, and the room above us must've had some kids that were

very frustrating and awkward given i had my teenager kids with me

amber helped us at the front desk and was so pleasant and helpful and extra sweet to my kids

kids also loved the free popcorn

everyone had a great time. food was good. kids and adults were well taken care of.

and 24x7 coffee bar- kids loved the pool and the soda machine

our last night some kids were running up and down the hall but that was on their parents not the staff who were

i also enjoyed using the excercise room and the laundry service

loved the mini kitchen and all outdoor facilities for recreation for the kiddies

the wifi in the room was somewhat slow

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

the kitchen, the comfy bed.

loud soccer kids

it s always clean, the staff are always nice and quick to accommodate and we truly enjoy the bar and quick

location. parking. beds.

it had indoor parking

to take a pet down, no easy access

kids running down hallway knocking on doors

i love the location! it's perfect. great for family trips and kids.

loud kids in the suite beside us.

is really small and the front desk girl never brought the sheets and blankets and pillows for my kids and i

roll out couch was great for our kids

look a kids made the beds

no-kids hours at the pool would have been appreciated

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

room service was so easy and breakfast was delicious

couple staying above me were a bit loud w kids but i'd imagine that's normal

the pool was dirty!!! my kids really want to use the pool but we could not!

this hotel it's the only one i will stay at with my kids its pricey but worth not having the anxiety of worrying

great staff nice breakfast

states fireplace and it wasn t door keep getting stuck no linens for the sofa bed not enough washcloths

tv didn t work. people were loud in the hallway, kids running around.

pullout sofa literally touched the king bed so kids might as well sleep in same bed as you

i stayed two nights, for a soccer tournament, we didn t have a chance to take the kids to the pool do to our

however, we were woken up at six in the morning would appear to be young kids young girls running up and down

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting

my kids has a rough night sleep on the pull out bed, can t image if an adult has to sleep on it

very young soccer kids playing and running around in hallway (no adults present/about 15 kids)

was clean and the parking lot was nit creepy at night

gym small but i workout maybe more then most

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy

people was smoking pot on the floor and kids running around on the floor most of the night

lots of noise and kids playing on the elevators

with two toddlers, 5 and 2, my husband and i had to make the room safe and clean and put the kids to bed

on the sheet, stipple had spots missing from the ceiling, we found a dead roach, and there were kids running

that was one reason i chose this hotel so the kids could

kids blasting loud music in the rooms

kids were running up and down hallways and kind of upset us but hey they re kids

all night at almost room temperature so had to throw out all the food i had had in there for my kids breakfast

the kids above us! wow

then in the morning, their kids are waiting for the schoolbus outside

clean, new, nice amenities for kids, etc

room was spacious and loved having a separate bedroom to be abel to put the kids to sleep

bathroom by the pool and gym area needed cleaned

the breakfast was also delicious

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well

we just left because i was tired and so were my kids

were put next to a family with 2 crying kids

pool towels were given to us instead of bathroom towels after housekeeping did not come

would like to have seen more options for food and equipment in the gym but still satisfied with what was

the gym is nice, but could stand for a few more pieces.

should make it know that there s a drug and alcohol facility right behind hotel so keep your kids close as we

guy who checked me in was rude and switched me from two queens to a king for no reason (i had two kids with me

they said there were no other rooms available, so i had to worry about my kids safety throughout the night

owner is very kind and friendly, i go here every other weekend with my kids, so i know what to expect

staff rude no pool bathroom nasty mold they painted at 10 oclock at night with funes im room kids upnand down

had a pet - we appreciated that it was pet friendly - but there is absolutely no green space in the

the gym needed attention and was small.

was good but a limited room service menu during thanksgiving night was disappointing

towels didn t seem super clean. gym was tiny.

love the decore, nice little bar area with fun drinks

room still not ready when we got keys and went up- kids beds no sheets or blankets

nice family friendly bar area with fun game area for kids and teens

the kids even had their own bathroom

one of the reasons we stayed there was to let the kids go sight seeing from the roof only to be told we were

this place is geared for college kids and their families...and partiers.

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

your planning to come with kids this is not the place

i also worked remotely for one day and the wifi was strong

no bar or restaurant facilities

the wifi signal is very weak- nonexistant on the upper floors

everything was nice, however towards the evening there was a family who was extremely loud with kids (there

i wish there was a pool to keep kids occupied

pool is tiny but ok for kids

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

we heard kids running up and down the hallway all night

great breakfast which includes waffles that the kids loved

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn

air conditioning in the gym didn't appear to be adjustable - despite my best efforts ! iro

small room, $4.95 a day for wifi, overpriced parking...not a good value for the price.

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

the room was small but well equipped. the bar staff were so friendly and exceptional.

it would be nice to have a fitness room

bar was to open at 3:00

some of staff in bar area rude to forward