wifi was really bad in the rooms

room was spotless, the staff were extremely friendly and helpful and the breakfast was good value

great breakfast excellent value

the space is quite limited (eg in the room, at the reception, in the breakfast area)

great location, nice sized rooms, friendly staff and good choice for breakfast

the bar was excellent good wines iberico ham great

bar staff are awesome, so friendly

great wifi great basic restaurant full of locals location

wifi fast

hotel providing reasonable good sized rooms with wifi

were traveling with a family and small kids - a lot of bags

the room service was also good

opposite the palace for a very reasonable price - it was an amazing view - and able to organise a late check

had such a lovely stay here, and our pet was just as welcome as we were

great customer service, fabulous location, secure underground parking, pet friendly

the wifi connection wasn t great.

door security could be better and some items in the kitchen didn't seem sufficiently cleaned, so we washed them

kitchen and bathroom was of very good standard

a small misunderstanding re kitchen in the room was solved in a matter of seconds, thank you

room / apartment had a small kitchen and that was handy since we arrived late from a long day at warner park

wifi works just fine

wifi strength/ internet connection, shower size, cheap tiny shampoo/soap packages.

ud83dude00the kids enjoyed the swimming pool during a 38 celcius degree hot day

big pool where my kids enjoyed a lot and they let us stayed for a swim even after check out

we stayed for 1 night on the way to parque warner madrid and kids loved it

the shoes in the spa were terrible ud83dude06

food was unpretentious (bar food only when we were there) but of a good quality and a decent kids' menu

the reception area could be improved. the wifi didnt connect.

a generous breakfast, all pre-packed foods (juice, yoghurt, lemon cake fingers) plus sliced bread for toast,

good bed, air con very good, good breakfast set out with your room number.

did not sample the breakfast as we left very early

breakfast was self service continental sufficient

poor wifi connection

there's also free wifi and a big flatscreen tv in the room with netflix

we went with kids to warner brothers park and look for thematic hotel and this one been really good

very good price and free parking

parking, not possible to reserve

additionally, the listing mentioned that the hotel provided parking

old furniture, sockets had no covers, mattress horrible, had no parking on site, it s a small parking slot

breakfast was good but simple.

good garage parking

good parking garage

they served dinner at the bar which was reasonable although after 8pm

bed, very very clean, ample parking on site

great selection at the buffet breakfast including fry up, selections of meats, pastries, fruit, toasts, coffees

for some reason, no wifi.

pool not available yet til 15th june

breakfast included with good choices

overpriced breakfast option but everything else was great.

breakfast outside on the terrace with our dog

sin wifi

breakfast is just a bun and a coffee but for the price is still great value

beautiful hotel, very traditional and characterful. homemade cake lovely for breakfast.

went to be local panderia and bought us the local cakes for our breakfast

breakfast was basic, but there was an option to order side dishes to a very acceptable price

when we asked for the wifi password, the staff took several minutes to remember what it was

good wifi

breakfast was far too late at 9am and poor chose

nobody there to check us out and no breakfast until 9am

the small bar downstairs beside the reception was a bonus

fitness room without windows.

safe parking friendly staff value food i

good breakfast quiet hotel plenty of onsite parking clean and spacious room

wifi didn t work

silence, clean, parking.

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

we can t order the kids menu from the restaurant to the room, even we have a dining table there

very good for staying with kids, enough space for 2

bar closed early both nights we were there and clearly the one member of staff on the bar was

calm environment,nice bar ,attentive staff,very clean

- there was a team of very young kids (8-12 years old

the beds were comfortable, but the pillows are for kids

access to little gym a bit expensive when you do not use the sauna area

of the facilities like breakfast & room service and underground parking are quite expensive

card occasionally didn t work so have to go back down to reception for another, same with the gym one

we weren't able to give our kids a real bath and everyone slept poorly

breakfast was fine with a decent choice

it is in an ideal location right of the highway when travelling through madrid with free secure parking if

perfect with private parking for the room ud83dude0d

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception

no fridge in the room. it would be useful when travelling with small kids.

location. it was close to business park which had ample entertainment options for kids.

sofa bed was prepared for kids in advance for our arrival

near from warner park, a good option for families with kids

no breakfast included

also, the breakfast does not contain the required variety in the basic breakfast like other hotels

the breakfast could be improved.

breakfast is strange

beds were quite uncomfortable, the illumination of the room was awful, and the worst part was the breakfast, if

size of second bedroom for the kids. way too small for two

not a 4 star hotel; if there was room service it was poorly signposted and the room smelt of damp until the a

wifi very poor in bedroom, had to go to lobby for a reasonable signal, but still weak

good breakfast, friendly staff, good ac in the rooms and there is even a fitness center

wifi not working

not enough bathroom amenities. wifi a little slow at times

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not

bar and food on site

that day wifi was not going fine

everything was very clean, and we had a frigo bar in the room with bottle of water for free

breakfast room, and wanted us to stay in the cafeteria (which is super cold, and we had 3 sick kids

i liked how there was a carport underneath, great area for the kids to play safely

not very versatile choices and our kids left still

of family kids noise, it's in the middle of no where my service was terrible no late food options not a place

free parking in front of room

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

place seems to be popular with families (i would take my kids there for couple of nights)

plus served from the bar but with very little choice a pity because everything else was great

wifi did not function at all, very very basic

the staff where quite friendly and the wifi good

plus laundry facilities

nothing to say in terms of facilities except wifi

wifi wasnt working in the room but it was ok in the reception area

the bar food and coffee were excellent

free wi-fi, free coffee and tea, free parking

to find - good for parking - good for access to getafe and central madrid - room very

don t have a laundry service

the lady at reception was very nice and allowed me to early check in.

rooms, cold ac, comfortable bed, fast wifi, free cappuccinos and tea

and food space area which meant all through the night you could hear people speaking,yelling or kids playing

24/7 but food choice is poor, so be mindful of that, especially if you are travelling with kids

it was not child friendly, no facilities for kids b/fast on the

bed for the kids was a bit broken

kitchen where you can warm up food, comfortable with small kids

cheap far away hotel on the highway, without a proper wifi

no wifi in rooms

waiting for someone to actually acknowledge us and let us check in, instead of propping up the bar and chatting

no wifi connection available, the staff was rude ud83dude0fud83dude27

wifi provided

breakfast was good

clean rooms, great value for money. breakfast quite basic but enough to start a day.

seemed like people are doing more than what they are expected to, like the person of the breakfast, one for all

the pool was good too

the kitchen has everything you need to cook

bed is really big, exceeded my expectations. wifi is excellent. good breakfast.

-stable wifi

nice prices in the hotel bar, bar opened till 23,00

the offer of choices in bar and restaurant for breakfast was excellent

shout out to the bar man who was amazing and hilarious

i requested early check in through the app and they were able to accommodate me

wifi was not working breakfast buffet was small

location is good and close to parking. receptionist is helpful with early check in.

stay just outside the old town and close to the train station, nice room, air conditioning works, wifi works,

bad wifi

5mbps) wifi in the room

slow wifi

parking in front of the hotel good and wifi good

wifi works sometimes

wifi didn't always work

wifi has good strength

had very bad experience with noisy guests and hotel staff did very little to tackle the problem, kids running

to a covid situation we could not use a swimming pool, bar was closed and such a things like ice was not available

wifi needs some work

restaurant was closed and only option was room service - barely edible

lighting in room dim wifi did not work at all. although my 5g good

no kettle for warming water, no kids area and no beds for younger children nor babies

wifi supposed to be in all rooms but only available in reception area.

room service was quick and convenient

room rate included wifi but never got it

the breakfast was rich, and the bar made excellent coffee

kids had to stay in a seperate, non.connecting room.

but due to passed experiences with cities parking can be a nightmare so when we saw free parking on booking

clean, comfortable and good location- 10min to city center and 5min to mercadona; for parking you can use the

staff was super helpful and friendly, very welcoming, they assisted me with parking, i m super grateful for

we thought there' was free parking on site, but it was a few blocks away. no biggie.

quiet location; only a five-minute walk (or ten with small kids) into the old city

the place was extra clean, spacious, the guys in the reception - fantastic, the bar downstairs - handy and

room was quite small and the wifi was slow

not expect a hotel room, as this is in some sort of way a small appartment (no kitchen)

there was a full kitchen, a refrigerator, a microwave, a stove, dishes pots, and a coffee maker

the free wifi was fast

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

wifi worked well

i wouldn't say i didn't like it, but it could have been better: the wifi and the breakfast.

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

and they provided an actual crib, not a travel fold-up travel crib, along with a little kit of kids shampoo,

when we came back from touring there was a bus load of kids checking in and we got worried about noise and

after our journey from santander and would have liked a meal and some wine although there was room service we

sockets, lights, wifi and tv but we never turned the tv on

very pet friendly made us very welcome

very helpful and friendly staff. clean and comfortable room. excellent wifi. good location.

to collect and return an iron and ironing board, which felt a bit low for a 4-star property (no pool either)

we forgot to request an early check in and asked upon arrival

having to leave could ve had instructions to operate the spa bath

not that helpful, wifi terrible and restaurant closed due to it being run by a separate company

outside hotel to unload luggage is a but hairy especially if you have small kids

the wifi was great

had working wifi, but very weak signal

clean, comfortable, good wifi

wifi worked well