Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area
the wifi was not reliable and slow.
wifi needs to be stronger
have been happier with better wifi connection
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
restaurant is only open until 11:30 in the morning room service is available but is more
very clean and comfortable staff very helpful breakfast was excellent
the pool and dine in area where closed due to covid restrictions
breakfast was excellent, good variety and personnel was extremely courteous.
the breakfast from the menu gave very generous portions
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included
breakfast is always good, staff great
breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same
staffs very polite, mainly from the kitchen
coffee in the breakfast corner taste like soap.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i liked the location and the overall design of the room. the breakfast was also good.
the reception staff is really good their room service is really good
also, we didn't have any wifi service in the hotel
they have single use and styrofoam dinnerwear in breakfast
very bad wifi, can't stay online for more than 5 minutes
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and
the breakfast was really good during our stay
breakfast started rather late
the breakfast is far from standard
i liked the thin pillows. early breakfast,
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good wifi signal
delicious breakfast
the building and all the facilities, breakfast was really good and bed was comftable
good location, in front of a mall and the airport, good breakfast, good value for money.
the gym is not well maintained
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room was big, gym is big as well which is good
good parking space too
the bar was very nice where i enjoyed a margarita and cappuccino
the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm
pool and gym good juices for breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
breakfast disappointing
of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee
the safety, the location, the facilities and the breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
well this needs some improvement we went down for breakfast at 9:30 and everything was gone
cleanest friendly location breakfast delicious
the staff were amazing and the breakfast was pretty good, the room was clean.
the breakfast very delicious, and workers very friendly, they make me feel like i'm home
better breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
comfy bed, really good breakfast, excellent location and friendly staff.
breakfast was not complete. but everything else was ok.
fresh and delicious breakfast with a variety of options to choose
the breakfast buffet
free parking and free wi-fi were great
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
much everything, except the breakfast, which was good
hotel was overall disappointing and the one positive was the service in the bar
was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area
tasty breakfast
you could improve breakfast qualitu
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice, clean accommodation good facilities breakfast was ok, wifi worked
the comfortable room, and the breakfast where fantastic.
good value and close to the airport. breakfast was provided as was an airport shuttle.
the breakfast was really nice. had a big variety of dishes to choose from.
breakfast ud83cudf73 it s good
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast could include more fresh products or eggs.
fruits at breakfast was the highlight of this staying
breakfast was supper well served, presented and delicious. employees were more than helpful
the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.
breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
of the hotel was very friendly and nice pool was clean and warm rooms were clean and
room service takes forever
room service delivery took so long and the food was almost cold room heater made so much noise and
wifi
very poor wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
the room is spacious and breakfast is tasty
the parking
breakfast is good
breakfast could get better
staff very friendly and very good location very good breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
breakfast and dinner in the restaurant was very good
the breakfast was not good
a bit annoying would be the staff from the laundry passing by the room at 8/9 in the morning to ask if we need
doors pointed inside and were protected by amiable security both going into the hotel and at the parking
was out of order (and looked like it had been for quite some time as the water was green) the gym also had
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my biggest complain is the wifi was not working propperly (the service was unstable and went off several times
nothing within a safe walking distance from the hotel i choose the hotel to be able to work, wifi was disastrous
beautiful interior , clean, friendly staff, good breakfast
building , good for parking and check in, and very good location close to airport
room, pool, gym. snack time at evening, breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
bar with alkoholo / soft drinks on reception
protected parking
location, parking lot, starbucks
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and
good breakfast and friendly service
of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it
was super clean and late check out as well
the breakfast and the attention of the receptionist in chief were fine.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
access was squeezed with the other buildings, the neighborhood is industrial, and the parking lot is not
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
the pool was climatized and the staff was really kind
free parking and free wifi. great location and friendly staff.
then were not told we had option for room service, uber eats, rappi, everything was closed
wish the restaurant in the hotel would be more pet friendly even for a small size dog inside its carrier
the pet friendly
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
kids don't get free breakfast
also the price included the breakfast for the next day
save parking deck inside the hotel building good wifi
rooms were comfortable, staff helpful and the free breakfast a bonus
location reasonable price breakfast ok
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
plus the small spa and speedy wifi
i highly recommend this hotel, not just for the locale, environment, delicious breakfast and all the other
breakfast was outstanding, with several creative dishes and customizable options
pool zone with a wonderful view
beautiful grounds, great breakfast options
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
parking was fine and the room was ok despite being a bit jaded
great parking although very sloped parking lot beneath the building
parking is very safe
slow wifi. it is really close to center but, the street of the property is dark at night.
the location was just what i wanted and while there was parking, i ended up parking on the street easily without
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the room service, they disconected all electrical systems tv.
laundry is too expensive
downtown location makes it noisy. also you can hear all noise from bar and restaurant.
the gym, to small, i would like to some weights.
love the comfortable rooms the very fast and easy to sign in wifi the free coffee tea and cookies in the middle
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
free parking as well
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
room has a nice large bed and very nice spa quality bathroom amenities
spa was closed as they were renewing it, so we were t able to use the jacuzzi
wifi didn t work during our whole stay, and the breakfast included is merely a croissant,
we were able to use a pool with a jacuzzi outside which was nice though
pool, assistance when we needed it, drinks outdoors, grounds.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
heated pool was a hit with the kids
good for kids or couples
the location, the rooms and the people were amazing. breakfast in the garden is a must!
the breakfast was amazing
excellent breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area
wifi didn't work and was a hassle
the hotel said pet friendly, what they don t tell you until you get there is that you have to pay for your
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gym needs more equipment
breakfast was busy and the order was half wrong and cold, but service was so good it made up for it
the pool was unavailable
the breakfast was much better than in other
do inside the facilities as well and the food is exceptional, my favorite without a doubt was the breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
space inside the room was a little short to fit 2 adults and 2 kids
breakfast
breakfast was a pleasant surprise given the challenges from pandemics
gym needs a major upgrade.
was complementary breakfast, how ever it lacked of breakfast food like other location of the same hotel brand
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
mini bar wasn t restocked
the costs for breakfast.
large room, very clean and good wifi
brilliant location. good breakfast. panda express nearby...
location, good bed and toiletries. room service burger was great!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities
the staff was great and the breakfast next door was good
food from room service wasn't great and didn't provide good value for money
love the rooftop gym
the breakfast menu is a little simple. there is no mini bar in the room
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool/ gym area were super nice and clean
cool hotel, nice pool, super gym
indoor heated pool was being repaired and couldn't use it at all (heater was out).
excellent gym and pool
the pool has warm water and it was an inside pool
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
s clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool
location is surrender by the nature, always fresh air but you get to enjoy the resort swimming pool all day,
clean, if you’re planning to travel with kids is a nice place because the hotel has a playground and pool for
the pool is amazing,the staff friendly and always helpful.
lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area
property with well-equipped kitchen
the breakfast in the morning was nothing short of amazing
kitchen facilities are great and the lounge is a comfortable space
parking area is difficult to enter and exit to much traffic and is nobody to help you to open o
wifi signal was strong
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
and leisure services were very nice for the first portion of my stay with my family with little kids (swimming
loved the grounds and heated pool
the pool was good, the courts were great, the gym was well equipped
pool, bar service at the pool was amazing and room service
pool, bar service at the pool was amazing and room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was so -so with not good service
breakfast not included
breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was ok but could have better variety
the breakfast place
they serve full and wholesome breakfast. the staff are all friendly.
the breakfast menu could use some improvement, add more choices.
breakfast was really good. and they have enough veraity of foods
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare
the gym had many equipments that didn t work and were dirty
gym, privacy, noise, maintenance, value-cost.
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
great room service 24 hs a day
room service is very quick
great staff and service! room service excellent as well!
24 hr room service
lack of pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is
pool was very nice and heated (indoors with large windows)
breakfast was excellent, with a wide variety of dishes
the pool is not really for small children, but the water temperature was nice
no free wifi in the rooms
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the food was excellent and reasonably priced for room service
water spat out everywhere onto the floor and ruined bar of
invoice for room service was difficult for me, i recommend to make it with reception staff
breakfast ,the bed was confortable,the pool was great .
we ordered from the bar a couple of nights and also did room service a few times
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the sheets had holes. the heater didn't work and the water in the pool was really cold.
we couldn't get in the pool (it was freezing); the elevator wasn't working
location. free parking. big bathroom.
the swimming pool is nice
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
nice breakfast.
breakfast, attention
spacious room, great breakfast, friendly and helpful staff... all round, a great stay!
slow room service
room walls were a little bit dirty, there was no jacuzzi or sauna in the gym as they were not available when
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
i was with my kids and we choose the hotel by the
loved the comfy rooms and the spa is a definitely a must
room service is so-so, terrible pool
regarding the facilities, the swimming pool is very small
laundry service was excellent
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare
wifi is good if you are relatively close to where the wireless location must be, but the truth is,
the location of the hotel is the best the hotel parking has plenty of room
wish their wifi were much stronger and better distributed across the buildings
privacy, mexican style bathrooms and over all view of the city with a gym.
it was to far away from some stores and needs more updated gym equpment but it was a amazing experience
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the gym is well equipped and the outdoor pool is a nice touch - it is heated too
meat was practically plastic and was still charged for it even after being sent back the mini bar was not serviced
breakfast buffet was very nice
early check in may be 2 pm? late check out 4 pm?
friendly staff, amazing breakfast, great service
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
me with every question; the restaurant staff, who were very accommodating and helpful; to the room service who
was good in general just the kitchen and the morning staff in the breakfast unorganized, i wanted 1 hour for my
comfy room, great design, good breakfast
love the location near by restaurants ... breakfast buffet was excellent lots of variety
tv control did not work well. tv gym did not work at all staff for breakfast was delayed
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
nice pool deck. quiet rooms.
the breakfast buffet is great and we ordered fries from room service and that was tasty too
we were told that they were going to setup a bar in the conference room, and that did not happend
the gym is open 24/7 also very good
at the pool bar was very slow, as it was low season for mx city, they probably had less staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Kiddie Pool, On-Site Childcare, Avaialable Crib
better food for kids and adults breakfast and pool menu
jovita (cleaning lady) and the guys from pool service are attentive :) and makes you feel like they were being
nice and comfortable facilities, also they offer a very good spa service.
gym area is just some equipment and some lighter weights
expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
limited variety at breakfast
staff, very clean in the room, breakfast was very good
breakfast goes until 11:00am
breakfast was very delicious
small gym (did not use), good internet connection