breakfast was good

room was very confortable, breakfast was good and the location was just what we needed.

the included breakfast was great and there was a good selection

also i tried to wash and dry my clothes at the on site laundry room

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

limited wifi use. breakfast not included.

the pool area and bar was also just

the early entry and free shuttle mean you get everything done before the crowds

food and drinks at the beach club, snack bar and room service delicious

only a 5 minute walk, or a 5 min complementary water taxi or shuttle bus

beautifully decorated, boat shuttle from the hotel to the city walk and other places at universal so there s no reason or

were no activities for kids except for arcade and we were not told about it

so we missed this daily as our kids were ready for bed and didn t want to wait

so we missed this daily as our kids were ready for bed and didn’t want to wait (neither did we)

activities to keep the kids busy

only stayed one night, this hotel would be great for a multi-night stay due to its well-stocked kitchen area and room layout

good breakfast and nice pool

the continental breakfast was pretty good and they had a nice variety of items

my kids enjoyed the pool and gym

could have been very small shampoo for kids.....no tears.

wifi signal was not strong or consistent

wifi was awful

the laundry machines ate our quarters and there was no microwave to heat up our leftovers.

pool was great rooms and hotel very clean. restaurants and bar on site. kids loved pool.

i counted six lifeguards always aware of kids near to the pool

hotel has everything: two pools, lazy river, water slide, game room, bowling, gym, character appearances, dining hall, and a starbucks

they have swimming pool open till 11 pm, and bowling till 12, bar with live music, outdoor patios, and many more

were clean and spacious, staff were friendly and helpful, good facilities for food, laundry and drinks, free shuttle to universal as often as

the pools at the hotel were like another park in itself

it is very thoughtfully designed with lots of neat details, such as how the gym is decorated and the retro toiletries

very strong smell as you walked to the pool or elevators to the north tower

gym

i did like that it was separated from the pool area which i think greatly reduced the amount of kids in and out of it, making it more enjoyable for adults trying to relax and have conversation

room was clean and the decor was very nice, they also allowed us early check in - they have restaurants on site as well as a starbucks and you also receive a warm

wifi was a little slow

caters more for adults and the rooftop bar is awesome but cold in january

the view was awesome, pool, live dj, food, and location was amazing.

the pool was amazing and had great lifeguards watching all the kids

it was quiet as not many kids seem to stay there so was amazing for us

they also have a pool, jacuzzi, and water sprinkler which the kiddies loved

the pool was great for kids and the food was good

was great but not enough staff on duty for early check in for access to universal

gorgeous hotel, great for universal stay great room service

kids loved getting a lift on the bike taxi's

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

the staff were nice. breakfast items were nice with multiple choices.

amazing large room with full size kitchen and living room

loved the breakfast, staff very friendly, spacious environment, cleanliness with every thing, kids loved the pool

the swimming pool looked good too but it was close for

- the gym was a bit small - the

i wish it had an indoor pool.

free parking as well

we arrived late at night, it was difficult to find a parking space

not enough places to sit for breakfast.

location. cleanliness. breakfast. staff

have an ev charger on site

facilities, excellent breakfast, outstanding staff

great staff, amazing breakfast, beds were comfy and the place was spotless

pool was a little too cold for my liking but still useable

breakfast was very good

friendly staff and breakfast was great

the rooms were immaculate, the free breakfast was great and the staff was very friendly and professional

clean, location and breakfast.

loved the pool an all the restaurants around

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming from somewhere in the laundry

they also advertise having an ev charger but it was not working the whole time we were there and the employees had no idea of

pool

it’s worth it , with or with out kids :) everything is close by that you could need

kids yelling in hallway early in the morning

which the kids loved

nice pool and perks to access the parks early. handy the car park had a free ev charger

as she warmly welcomes us and specially designates honeymoon badges for us and accommodates our early check in

very kids friendly rooms are spacious

an amazing location, clean premises, very good bar and food court, gym and pool.

maybe upgrade the kitchen offerings

there is a mini golf course right outside the hotel which is a fun spot

location - at the top of i-drive, right next to crazy golf and an ihop, and within walking distance to loads more sights and attractions

pool, fitness are and put put golf right outside we’re very convenient

also the free shuttle to universal saves on parking and walking

the game room was amazing, the gym phenomenal, the pizza was hot and delicious

parking is large and well organized, with the added bonus of several free ev

parking in garage with shade including ev charge (which we unfortunately could not use as there was no tesla adapter for our rental from

made us feel very welcome and advised us on early check in, luggage storage, etc as we arrived very early

the rooms are really spacious and clean, the restaurants and bar have a good amount of options and the free shuttle into the universal parks run really

was able to maintain a good workout utilizing their fitness facility and clean our clothes in the laundry room

booked this hotel for a night because it offered an ev charger

clean rooms that were comfortable and homey. two pools . central location to everything

bar was way over priced definitely wouldn’t go back in there found a lot nicer place down the

good feal if traveling with kids that eat free

location, secure parking, near the theme parks and attractions, heated pool and overall good

that they had free parking and an ev charger, very convenient!

they also have an ev charging station which is a nice perk

the front desk to the housekeeping were very friendly and helpful the fact the had a snack bar laundry

laundry & gym located on the premises

pool and hot tubs where great

the buffet breakfast was excellent

small pool. kitchen area not opened.

we booked the two bedroom suite, each bedroom had it's own bathroom, very large kitchen with everything you need for cooking

it is walking distance to a very good breakfast restaurant “hash house go go”, super grateful, amazing prices, and huge portion

friendly and courteous staff, and delicious breakfast

save your money on room service.

30, free and drinks and snacks welcome was nice, also with no charge the kids was really happy for such

com - parking was not included and wifi limited old 1970 decor in urgent need of renovation

to walk to you name it they have it del frescos hooters outback eat at joes all that is close the gym is good have a pool that s ok and the breakfast is good

laundry room just have two small washers and dryers.