location, the huge suites, the comfort of the beds, the views, the roof top pool, the breakfast, the morning walks up to the bird streets or down to the flats, which are both

we were warmly welcomed by rosie, had early check in and also offered buffet breakfast

quick wifi

breakfast has a good assortment

does not include thing for kids then if we want to order pan cake or waffle , it was with extra

of room and the gym were not to standard

aside from the lobby and decent room service -not much

room service was horrible they tell you room service but then it s certain days

gym and pool

w do you miss that

also very convenient that there were ev chargers in their gated parking garage

great location. amazing staff. great facilities. pool and gym were great.

we arrived earlier than check in time and managed to get our rooms early

pool is small but we knew that before coming.

gym amenities was great as well

loved the pool and convenient location

i also like the self-service laundry facility

the on-site restaurant,kitchen24, was very convenient as you don't have to go far for breakfast or lunch

rooms with room service available from kitchen 24

not really, room service could be a bit more complete

booked a suite to accommodate our family of four, two adults and two kids

24/7 room service provided

the pool area is very inviting and has services for handicapped to alos enjoy which was fabulous to see

the 1200 bar can get busy and noisy 'til late but, hey, it's a cool place.

space of our room class was very big, and the quality of the gym and the restaurant/food was amazing

dog friendly had a lounge area comfy bed great bar food nearby

om service, poolside, restaurants in hotel)

the pool couldn't be used by kids at certain times - this info should have been made available at booking

unfortunately the kids could not access it after 1pm on weekends - had to be 21 as there were pool parties

gym was closed for renovations, and i wasn't willing to waddle to the gym next door to work out

stunning property with a rooftop restaurant and bar with bird's eye view of la

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

livery charge

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

oftop)

room service quick and efficient

great pool on roof jeff at reception v helpful and friendly

complimentary non alcoholic drinks and snacks in mini bar good location well equipped good sized gym, open 24 hours rooftop pool artwork in public areas very nice restaurants within walking

everything. location. pool. rooms. the view. bar and restaurant. staff.

the breakfast was great value & lunch & drinks at the pool were delicious

ev charging was available and free in parking garage- both for regular evs and teslas

good with ev charging in the garage. great location

building has a classic look, the kids loved the pool and we thought it was a nice setting as well

size room and separate space for the kids with a huge sofa bed

see touristy stuff

supplies in the kitchen that were far too expensive

kitchen is nice to avoid the expensive food eating out in la

appointed suite with kitchen and laundry facilities and beautiful interior

we stayed in a suite, comes with full kitchen and laundry

on a road trip and were looking forward to using the laundry machines, but they were really lousy - not a deal breaker but something to consider if

we didn't use hotel features like pool etc

was great about this hotel stay with the exception of the connected bar in the hotel

great room service

good sound proofing may have caused wifi to be little unstable sometimes

my concerns as a costumer about the management and cleaning service to our room because we have kids

room service good

had been there tuesday), and i was served by the lovely and charming victoria

the new gym

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

it was a bummer the tower bar was closed every night ...for oscar parties ..but i understand!!

arriving, the service from check in, room service, housekeeping has been absolutely brilliant

- room service and the menu is spectacular

the gym was outdoor gym

room service was prompt and the reception was quick to answer questions

also wonderful facilities from the rooms - the pool- spa-resturant andthe total

the size of the rooms, the gym ,the swimming pool ,elegancy

and bar were excellent - quality of room service food far exceeded expectations, as did the hostess and servers downstairs the suite

gorgeous rooms, awesome rooftop pool with breathtaking views of la

room service and pool area are great

like closure time of gym and swimming pool housekeeping very bad ,no proper supervision, dusty tables after a wk, and

pool and staff

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that was infectious to all around him

what's not to like? historical. charming. exotic. great menu. awesome pool area. top service.

attended a party in bungalow one - (where howard hughes used to spy on girls at the pool from the upstairs bedroom)

not enough chase lounges around the pool.

the bedroom was spacious and made perfectly for my arrival, and the kitchen fridge is available for everyone

communal kitchen handy

i also liked the common full kitchen and the tables outside

there are no spoons or forks in the kitchen and there were no filter bags for the coffee maker

they have a kitchen and microwave that you can use as well

the restaurant service at the pool was a little slow.

was a terrible experience, no cleaning staff for rooms, old gym, bad service...

location, clean, nice pool. food was good. generous with bottled water.

lovely rooms and the pool area was a real bonus

i was on my honeymoon and they gave me a suit with gym

late check in

the spa is lavish thirty foot high granite walls aerate a breathtaking magnesium pool

i had to call and ask for room service

location was great - the spa was amazing - i had one of the best massages i have ever had.

lovely large room coffee machine in the room lovely roof top pool

loved the hotel, the daily room service and the pool it was a great place to stay!

and the gym was adequate

that you need bigger rooms they never serve your needs by having your rooms in one floor as my kids are in 2 different floors other than my 3rd room i think that the electric fees for having my

if you are with younger kids is not comfortable at all

room service very expensive for the food they offer.

the room was beautiful and the staff at the pool were wonderfully attentive

room service staff were amazing as well

even in the winter the pool is heated and great to swim in

at the bhh was perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

gym could ve had a more free weights!

i ordered room service and got food poisoning

pool could be a little bit bigger

pool and spa were lovely

location, breakfast, comfy beds, staff, gym

limited room service menu and very limited late night

spa- too small of a change room and poor set-up overall

room service is the best!

room service food was sub-par

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

kinda wished that monday’s had the bar open

as well as the gym

we were warmly greeted at check in and they have a lovely little bar with the greatest bartender ever

and you had to get ice from the bar if it was open or the front desk

parking is 38usd per night and extra 50 for extra service charge which is swimming pool at the other place

lounge bar had live music and was quite lively and popular too

breakfast quality is not at the standard of the hotel

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough to enjoy them in our trip

breakfast was good. restaurant was bright and cheerful.

gym could be larger

the bar and restaurant was exceptional, cocktails delicious and s big shout out for the fabulous rob &

when i booked on the website it never stated you may not be staying in the hotel part around the pool

it was comfortable and the pool was great. i love the acai bowls too.

the place with the pool in the middle and the restaurant, so fun , and the super short stroll to rodeo

don t be too cool to miss the pool

the seats at the lobby bar are very very uncomfortable

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

the concierge went out of their way to make any request happen and the whole team treated our kids super well

room service menu and options were excellent

a glass of milk

the gym could use some updating and the space is small for the amount of equipment

gym not great, wish it had a peloton bike like the avalon.

they still have water in the gym, and the towels are fresh

only outdoor pool, indoor spa would of been nice

the lobby bar is gorgeous and pool is very chic

pool available, fitness, free wifi

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

wifi was quite slow....

kitchen

i used my own wifi hot spot but a hotel of this quality could offer free wifi

spa treatments of course not, that’s obvious

yet close to airport, beverly hills, west hollywood and santa monica gym is outstanding and pool is excellent hotel has wonderful

spacious large gym with new equipment - new and modern throughout - spacious rooms and bathroom - thoughtful staff

staff are good. gym is very good and clean. close to shopping centre.

rooms, wonderful views, a privileged location next to westfield mall, an large and modern gym, the cleanliness of the hotel and rooms, staff are soo friendly

brought us bar stools so we can sit and see over the balcony railing overlooking the pool

paid wifi

i really liked all the amenities that the hotel provides

the pool is popping on the weekends and it s a really fun vibe

from the car park to our room service coffee deliverer

the room was a double queen suite, beds were a great size for a family of 2 adults, 3 kids

loved the coffee shop and bar in the lobby

excellent wifi

kids loved that the pool was heated

the gentleman that delivered us room service on two occasions was a wonderful man very knowledgeable and gave extremely good

the room also has microwave , and they have laundry room for guest so i can wash my clothes

pool, although it was a little chilly at the time

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

-no pool

i wished the bar stayed open later at the hotel

no pool service

great pool and restaurants

very nice hotel in the heart of hollywood with wonderful staff and great restaurants/rooftop bar club and pool

interior design, ka teen restaurant, complementary morning coffee in the lobby, rooftop pool

drinks at the bar are outrageously expensive and made me resentful.

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

loved the mini bar which is rare for hotels today

great location, modern look, amazing rooftop pool and super high end gym, a lovely robot that delivered things to my room and really nice staff

robot (alfred) on staff for grubhub and any room service (+) speedy and efficient in-room service is provided (+) room service food and the hilight grill for breakfast were good (+) the staff are incredibly helpful, the room service options are amazing from the brilliant restaurants connected to the hotel and the vibe (-)room service delivery was slow to the point i went down to get my self a bucket of ice ud83dude43 (+)customer hospitality room service hotel cleanliness staff decor (+) attached to kao so it s amazing room service, and most things are dropped off by a little cute robot (-)lack of room service (-)the only slight negative i would say was the room service did not operate over night. (-)the food from room service wasn t great

the gym and the rooftop are amazing

fab hotel, lovely rooms, great food, pool terrace lovely.

ose to tours and other

continental breakfast

wish there was self parking and the rooftop bar opened longer

i really enjoyed the rooftop bar, and the room service was good.

we had a great time. love the facilities, specially the pool. great customer service too.

pool area could be revamped

laundry service was good thank

the amenities made things so much easier and fun, stk, room service, the gym were a plus

walking thru the gym to access the pool and hangout restaurant was weird.

the evening and morning bar staff ignored us for minutes on end

bar is cool and the location is the selling point if you are looking to stay in this area but i

hotel bar was closed sunday and monday and the bar at cleo (the attached restaurant) doesn't open until 6

renovated building, large and comfortable rooms, gym, pool, rooftop bar and restaurant, tasty breakfast, very attentive staff and a lot more to be

loud bar in courtyard and could not sleep due to noise

rooftop bar and restaurant were excellent

parking was easy and they even have ev chargers

the bar closes too early. no one around to help with my

restaurant and bar was great

poor wifi

it's been on our list since my kids began college at ucla