on site ev charging and secured parking, kind staff.

the pool

the butterfly theme, the gym was small but good enough to do my morning workout

enjoyed the gym and the coffee machine in the room

very limited snack/coffee bar. tiny gym with limited equipment

pool on the second floor was dirty, the water was cold and my grandkids were not able to use it on

small and secluded hot tub had loads of kids under 15 in it and the front desk said they do not enforce an age limit

pool was a too busy

located right next to the pool, pool toys for the kids, comfortable beds, spacious room, conveniently

thing i didn't like was the wife and i wanted to get a drink at the bar outside and the bar tender said he was getting ready to close

wish they had a indoor pool.

seemed the shuttle from airport that i used 2 years ago was done

shuttle, breakfast, lobby hospitality

pool

continental breakfast included in the room charge was beyond my expectation

kids loved the outdoor movie! room service food was excellent

wifi was extremely weak in the room, in fact not workable

everything was excellent. spent a lot of time at the pool and the pool bar staff were excellent.

there is a jacuzzi for the kids and a separate one for adults

boutique hotel, we always stay at the garland when visiting our kids who live in sherman oaks

spacious, clean, nice breakfast, close to universal studios, nice gym and pool

kids and teens in crowded hot tub and pool

proximity to the parks, good gym facilities

couldn t tell me why i was charged room service for the second time around

breakfast buffet i would if they ore section for kids to eat!

location is awesome. appreciate ev charging.

service at the hotel bar and restaurant were

pool was outside

prices rather steep. breakfast extra cost. parking chargeable. no onsite laundry facilities.

another son and daughter used the work out gym

there is a nice laundry room, and there is a pool and hot tub

that breakfast was not available, that i had to pay for parking, and the gym was subpar

as an adult with no young children i appreciated hot tub being separated from pool

pool jacuzzi

would love room service etc but it s a motel..

this trip i met a newish addition to the team, nick - who was working by the pool, who had a bubbly energy that was infectious to all around him

couldn’t sit at the bar and have a bloody mary in the morning

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

room, gorgeous dining patio, amazing food and drinks. very quiet when the bar is closed.

i stayed in suite 66 overlooking the pool

wifi flawless

car parking and roof top bar was expensive

are included in the price of room service and many other things, much easier for european customers

the gym was

everything. location. pool. rooms. the view. bar and restaurant. staff.

kids can use pool until 1pm

the pool couldn't be used by kids at certain times - this info should have been made available at booking

the bar had great drinks

a full on pool party, now if it was just the adults, it would ve been a blast but we had the kids and the whole pool was 21+ fortunately they let us sneak in before the party kicked off and

the gym is small, there is no spa no sauna or steam room and no place to work in the lounge

no included happy hour drink or snacks at the bar, and the restaurant was too expensive

room service takes 45 minutes if you are lucky to catch them on the phone

restaurant, spa and room upgrade complimentary

the spa was never open for walk-ins

loved the bed, bathroom, gym and bar service (rooftop) (+) the property was in an amazing location on sunset blvd and also had a really gym and amazing roof top pool and restaurant (+) gorgeous interior design, amazing food in the rooftop restaurant, great gym and spa, wonderful staff (+) the gym is pretty, large, well-appointed and very clean (+) the gym was small but good (+) bars and rooftop are lovely and we enjoyed the gym which was a great size (+)location, excellent room, big shower, very comfortable bed, excellent gym for a hotel (*) the hotel staff was delightful and helpful, the gym was great and the room was terrific and luxe (+)location and the amenities like the rooftop pool bar/ the cafe, the gym the lobby and even the bowling room group are top class (-)preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

staff was friendly and helpful. room service was great. room was very fun.

outdoor gym, restaurant at night

beautiful property, great service, cosy bar atmosphere

location was amazing, amenities perfect, restaurant & bar beautiful. 10/10

we attempted to call back room service about three times, and the line was engaged

good with ev charging in the garage. great location

ev charging was available and free in parking garage- both for regular evs and teslas

allowed an early check in to help us out after a long flight

pool area so beautiful but water heater not working, kids could not enjoy.

the two bedroom suite is perfect for families or groups traveling with multiple kids

the gym needed maintenance on multiple machines, otherwise the hotel was excellent

the gentleman that delivered us room service on two occasions was a wonderful man very knowledgeable and gave extremely good

we arrived very early in the morning and the nicest receptionist let us get in the room without extra charge for

loved location and pool

that we couldn t get room service after 11pm and the wait for food at the bar was over 30 min.

hotel - especially the pool area and lobby, friendly helpful staff, clean comfy room and fabulous location

hotel staff at front desk, security, housekeeping and room service fantastic.

additional cost for wifi? that's so 2008.

the room was a little bare with nothing on the walls - felt a bit cold

great pool, great location, beautiful style, comfortable beds and great service.

- we've traveled with two kids (11 and 1 years old) and for each of them the hotel gave the small gifts (like pieces of

there were a jacuzzi; we brought our bathing suits and wish to soak; we always pick a hotel with spa and jacuzzi

be honest, the room service food wasn't that great nor was it worth the price that they charged to have room

- we've traveled with two kids (11 and 1 years old) and for each of them the hotel gave the small gifts (like pieces of (+)i enjoyed the intimacy and privacy of the hotel. the pools were nice for my kids. (+) the kids were in love with the gift they had when we arrived (+)and other travelers here we felt comfortable as a family but it didn't feel overrun with kids (-)booked a suite to accommodate our family of four, two adults and two kids

the pool and location

hotel also has a nice gym with new equipment

we loved the quality of the hotel inside, the rooms, cool bar and the excellent breakfast

the complimentary breakfast was fantastic, great choice available including good range of cereals, breads, bagels,

quick wifi

more selections for kids at breafast

also very convenient that there were ev chargers in their gated parking garage

enjoyed the roof deck, pool & poolside mojito

was beautiful, exceptional decor everywhere, great gym, rooftop pool was quite small but amazing views and great ambience

we arrived earlier than check in time and managed to get our rooms early

amount of little kids