exceeded our expectations, but one thing i would say is do you really need to play music around pool and gardens

garden was well maintained with access to river walks , friendly and approachable staff excellent spa facilities too vinha restaurant tasting menus was good with good cocktails

breakfast is excellent

the dinner options could be better, breakfast was amazing.

the bar and vinha restaurant are absolute must-try's if you're staying here

as a bonus the staff was super nice and friendly there is an ev charger on the parking lot if

was too cold to use the pool but benefited from the hot tub

parking was a bit different from what i was expecting

we enjoyed our stay here so much, although didn t get a chance to use the pool due to the weather

you also choose the time and the place: in your room, beside the pool

anna the barmaid at the pool side is a gem

was not adjustable and very weak, my partner wh is a size 12 fitted in the bath just, i did not room service made a few errors with our

we also loved the burgers on the bar menu at lunch

i highly recommend the spa treatment katia the therapist was awesome, we loved the

a bit out of the city center, but if you have a car, there is a free parking

breakfast spread is good and there is a spa and gym )but we did not have time to use)

stay at this hotel, staff friendly and helpful, room lovely, restaurant and bar good value

it could offer a gym

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

the gym was closed for refurbishment

visited porto when the weather wasn't ideal, so made use of the gym and indoor pool facilities in the afternoons

i only wish the outdoor pool had been open during our stay. otherwise, everything was excellent.

the gym is beautiful, the pool is amazing and they offer massages, nail services, facials on site

were always happy to help, the environment was beautifully looked after and the amenities, pools, spa and public spaces were enjoyed with minimal effort, seamless care and maximum consideration

room with a pool view, great outdoor pool topped up with evening dj and cocktails

they don’t give irons out or have any in the rooms, they want you to pay for a laundry service to get your clothes ironed, i only wanted to straighten out my slightly wrinkled

desk and a guy with very poor english said they ran out of towels and they were waiting for the laundry, then he wrote my room number on his hand

we were offered an early check in, which was much appreciated

we asked for iron, but because the hotel has a laundry service, they don't have one for the room, which is bit inconvenient when you need to iron

the bar is a bug plus

the use of the pool was chargeable

breakfast is great but not as good as other 5-star european hotels i’ve stayed at including ones

check out could be faster and more efficient. pool use ought to be free for hotel guests.

staff were very helpful, room service was occasionally later in day when we returned room was very good size, all that

the gym and spa facilities are beautiful

the steam room and pool where great to relax in after a long day walking

i particularly liked the gym, which was well-equipped and provided towels and cold water

itself is great, after a long day, walking back up the hill was a little tiring but my kids aged 5 and 9 still coped

one of the highlights for our kids was the indoor pool, which was a great bonus

would be great to have special slots for kids so we can enjoy the calm and a relax time without too much noise

agreement stated that the facilities of roof terrace and gym were available they were closed which had never been communicated at any stage (or on their own

location was perfect and we particularly would like to mention mario who was an absolute gem the breakfast was

the room was nice and the breakfast good. location was perfect.

staff was very friendly and the bar had some nice cocktails

really lovely breakfast area and excellent cappuccino from the machines

many thanks in particular to soraia and carol for their kindness and delicious breakfast

was excellent bed very comfortable room lovely and clean nice bar / sitting room

we liked the in-house bar - very classy looking and exclusive to guests

as we stayed for over a week, we took advantage of the laundry service

nice big room with all amentities, very good wifi, more than excellent staff, free coffee,tea in the room