loved the poolside treats and pool restaurant

the spa is perfection

spa facilities inconsistent

we were a couple with 3 kids and it was confortable and efficient for all of us

there wasn't enough for kids to do

elegant, staff, lounge, room service.

staff at pool and beach were marvelous

i had room service only because i was ill. the prices for room service are beyond ridiculous

even had the kids come for a

pool was ok food quality was ok

ok but not great for the price paid, beach was dirty/smelly (not the hotel's fault, but still), pool restaurant experience was bad

great pool, beautiful rooms

only one pool no 24 hour room service

lovely suite, pool and beach.

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

great view, swimming pool and beach service

i also appreciate when early check in or late check out is accommodated

it's close to the beach, free beach chairs, clean pool, and spa and nice partial view from the 9th floor

we left the following week (saturday) i like that pool because of the easy walk-in access for the kids but it was cold compare to the 1st floor

having a full kitchen and laundry was awesome, and it felt like home away from home

good food bar for morning coffee and lunch, snacks

wish there were laundry facilities did not like recommend tip was actually obligated tip

bar was under construction

it was nice wish they had laundry facility the sand was nerve wrecking

laundry service was fine, breakfast was ok

pool is gorgeous and excellent service

the pool area and beach are amazing

the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were perfect

the beach , pool ,new rooms

location is great and the pool and privet beach are great

and i booked a king bed, didn't have kitchen, the resort price is really high for what it is, the gym is a joke, some of the staff is really rude, i don't recommended this

ach front), pool bar, gym facilities, apartment facilities (full kitchen, appliances etc

pool bartender was not friendly or welcoming, and the food was expensive, but otherwise we had only

the general manager dillon was super friendly ad accommodating with our early check in and room

great staff very clean comfortable smelled great awesome pool/bar

ngerous)

one and only sharpish kitchen knife was old, dull and broken

not very good cleaning, we have nice queen size a bed but not comfortable old sleeping sofa for kids, no

no room service because of covid-19 sometimes its hard to get a staff on the phone

room service wasn t available and restaurant did to go only until 6pm

the gym is great too

property had excellent facilities including a spa,gym, pools and access to the boardwalk

boutique hotel , staff room spa

the restaurant and pool bar were amazing, decent wifi) finally a hotel in the us with slippers

me a birthday card and chocolates made my stay more special and the front desk accommodating an early check in

even though there was 1 pool it was great we met some great people mt kids made new friends in the short time we were there

the setting is very tropical and lush and our kids loved visiting the parrots by the pool

room service was a bit of an issue as we couldn't get someone to answer the phone for almost an

from the greeters and valet to the relaxing spa and housekeeping was spectacular

no showers inside facility for after a day at the beach or gym

food menu at bar was not really appealing

i love the fact that it had a restaurant and bar on site and right across the street from aventura mall

shuttle driver

se to play base ball , forgot his name) so friendly and great service

location/pool and all faculties kept beautiful very friendly staff

far too small wardrobes in rooms, bar prices too high.

a few little glitches with wifi

the checking process was excellent and we took advantage of their spa for an awesome massage

sometimes people working at the bar were not in line with 5 star hotel service

restaurants, pool bars, gym - all top of the line

early check in very generous free upgrade late check out amazing room super clean good location

welcoming staff, resort smells amazing, pool/beach are spectacular!

bliss spa is gone

everything was great! the hotel pool, the service at the beach, and the lobby bar were great!

nice corner room -1501.super gym. nice and spacious location.