there was even a spa and a transport agency within hotel premises

the staff was great, as well as the bed and food from room service.

because of covid there wasn't any room service so you had to call for towels but we cleaned up as we went along day by day

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

was very happy that there was an ev charge station, but only one charger and first-come, first-serve

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

we also enjoyed the indoor pool with the kids

the room service was quick and friendly

kids running wild

staff was so supportive and helpful - i was there for my mother's funeral - they suggested a free shuttle service the hotel offered and made reservations for me and my family at the french

was great - one small request: some protein (eggs, sausage) for breakfast would be good

breakfast for me was good.

breakfast, no coffee machine and mini bar in the room, room service menu

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been happy to pay for a proper breakfast but

the full kitchen and living room were perfect and lots of tv channels

i didn't use the breakfast and the location was fantastic and the staff are very friendly

i also enjoyed how large the room was and even though we didn't use the kitchen it was good to have

very convenient, beautiful new hotel, with rooftop bar, large rooms i think most of them with kitchen area

the room was a great size, but hair on bathroom floor and food hardened on the kitchen sink

it had a full size fridge, and kitchenette

it lacked a large garbage can in the kitchen area.

i love the fact that the property has a swimming pool

many attractions and food choices within walking distance and swimming pool

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are

they also have a shuttle (not sure where it goes as i didn't use it) (*)overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow. (+)the shuttle driver hung around until we left baggage claim (+) it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service (+)is great, staff was friendly and helpful, shuttle service from airport was perfect (+) great shuttle service to and from the white plains airport (+)very responsive staff, very conveniently located. airport shuttle to hpn (+)bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big plus (-)only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in late) and was assured it (-)shuttle service was not available past 12am

in the corredor with kids and people talking late night , dog barking and kids running in

location restaurant and on-site bar were excellent clean comfortable room staff was

we love this place. our kids have a great time at the pool. the staff is always friendly.

a hotel to charge you $28 per day for use of the pool and gym when you are not using either one of the areas does not bode well for me

booked massages were fantastic, and the bar staff in the hotel restaurant on saturday afternoon were engaging and hilarious - made for a

we didn’t have the chance to eat breakfast there, but yes the bed was very comfy

couldn’t get appointment for spa treatment.

the breakfast was amazing, buffet, with a great selection of foods

warn friendly service, luxury rooms and amenities, great bar with superb ambience

the fitness center was terrific

no indoor pool

having a laundry room was something i really liked

the bar had some good local beers and a great bartender

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

there is actually a deep end for the kids jumping and diving in

are not a suite with kitchenette

love the create your own waffles and the pool is a plus my kids always make friends when we head this way

front desk very good, room clean,we didn t have breakfast.

experience - comfortable bed, clean room, helpful staff, lots of parking, pet friendly, great location

location and ev charging station

the continental breakfast was by far the best i have ever had

didn't like that one of the staff told me the wrong time for breakfast and when i got there it was closed

attention to the breakfast bar - the brown sugar was hard as a rock and i would have liked to have a choice of juices

breakfast wasn't so good.