negative comments: spotty or no wifi in the room

you re someone who needs a gym and/or pool, this won t be your thing

the restaurant was great for breakfast

i loved the staff and location. and breakfast was terrific!

had a small fitness room) but was so close to the beach it didn t

parking and room service prices were expensive.

the pool closing are !

beautiful location, efficient room service and the pool!! food was pretty good too!

pricing on the mini bar was a little high

added to my bill that cost $56, while i didn't have anything from the minibar or from the room service, i have been promised by the front desk to return it to my card, but still nothing

based on some reviews but found it fabulous and beautiful hotel and location - love the pool and spa open till

beautiful clean room, comfy bed, lovely bathroom. loved the pool and spa area

large room with very good kitchen facilities

was almost like a hot tub with the water jets) and the kitchen was

' to the great manager on duty that helped me check in the pool bar to the cleaning crew

location, friendly staff, starbucks on site, early check in ; etc

+ location + wifi + friendly staff + in-house starbucks and breakfast bar

safety hot tub pool cleanliness location staff starbucks

instead there is a health bar to buy food and drinks and a small market/shop but expensive

i did not like that the swimming pool and hot tub were outside. it was too cold to use.

good gym facilities

not very good service in bar with friends and charged $40

the website mentions a spa, however, no spa services were even available

breakfast was good and there was a choice of a la

overcharging for room service overcharging for the pet fee

walk or have a shuttle take you there which i didn't mind but can be a concern for families with kids and those looking to be just by the water

there were two servers at the pool

no way is that worth 1k a night for no sleep for a family with kids

the dogtown coffee was delicious in the morning and we loved the pool and jacuzzi

the pool, the beds, the location, all of the staff at the concierge desk, the breakfast

ordered an item from room service

were screaming kids running around the lobby in dripping wet bathing suits, which i thought was a bit

customer service and overall experience, room service order was wrong and hotel was oversold.

bar and outside deck was excellent

you can hear them specially with kids

this survey asks about spa services and is that something that has to be inquired about at the front desk

beautiful views, great breakfast, comfortable beds, and so much more

while the gym was available 24/7, it was a bit small

not including in the price breakfast

location, modern decor, gym open 24/7, nespresso machine in room, knowledgeable concierge

incredibly friendly and helpful staff amazing food great rooftop pool and restaurant/bar the spa is second to

she even let us do a late check out, we ended up not needing it but the fact that it was available made it even better

i need high-speed wifi for my zoom calls and it worked perfectly

amazing, design of rooms and common areas incredible, comfortable bed and the rooftop pool and bar area was amazing

wifi not strong enough anywhere in hotel to take video calls for work

gym really nice

if i was being really precious i would say the pool is a little on the small side - but there are 2 and they are beautifully laid out - the team

excellent staff ,very helpful and beautiful property and the pool area is to die for

location and was lucky enough to get an early check in which was well needed after a long flight

peloton in the gym

spa wasn t open

very attentive staff, perfect room service!

room service was really slow and took forever to answer the phone

everything was very accessible, 2 restaurants, hospitality bikes , pool... top notch!!

piano bar with fireplaces in the lobby gave a romantic and cozy vibe

the gym was better compared to

spent several days there i d like to see some changes to the breakfast menu which unfortunately was the same menu items daily

traveling with four kids so that is not always the case

spacious, light and extreme comfortable

breakfast prices.

parking is expensive. hotel bar drinks are overpriced

we also ordered great room service as well

pool was a bit small

parking too expensive as was room service.

helpful staff, even gave us some inflatables for the pool, which was excellent for my 8 year old daughter

good choice of breakfast apart from our final day

overpriced for outdated accommodations. room service but no full restaurant for the price.

breakfast dining in lounge area was slow

very good breakfast

my room was next to the gym and i could hear the door closing

very good breakfasts, the best roof top in the area

the restaurant was in construction, so the breakfast was really bad.

rooftop bar is a highlight. great views. will definitely stay again. everything perfect.

the hotel isn't designed for kids -- altho the rooftop bar was friendly to us -- we had to leave at sunset

i wish they had breakfast and such up on the roof.

we appreciated the availability of ev chargers on the premises.

simple, clean room, friendly staff, and free parking with 4 free ev chargers.

we really enjoyed the parking and breakfast

we got a unit with the small kitchen, was very nice, extra room

full kitchen

breakfasts. service . brian and jesse at the bar are excellent employees.

gym good equipment.

covid restrictions but that was no fault of hotel just missed being by pool for cocktails:

room service

music piped into pool area

but the restaurant was doing a change over at the time kids were hungry

of pool and marina

pool staff were friendly

spa massage was excellent

pool, gym, restaurant

rooms has a kitchen inside, this is good

breakfast was good , they have variety each day

breakfast menu was monotonous and lacked variety.

staff, inclusive breakfast, marina location, cleanliness, bar area was nice.

the breakfast was ok but lacked bread and some muffins

nice view, big room and bath. big tv screen. nice gym and pool.

need to repair many of their laundry appliances as around 4 out of 8 or 9 machines work

restaurant and bar overlook marina with easy access to great walking

liked the location, the food in the restaurant, and the bar

pool restaurant gym laundry all very good

was in a great location and they have ev charging on site

pool, restaurant, bar area, room, staff....

up in middle of covid19 and juggling flights, they allowed early check in, upgraded room and at least gave a semblance of normality in difficult times

stayed at marina del rey hotel with our 2 kids and my parents and enjoyed being there a lot

the facilities like the gym & pool were great, the staff were helpful & pleasant

the gym isn't 24 hours. given it is unattended, it seems like it could and should be 24 hours.

upscale hotel, very comfortable bed, lovely pool, good equipment in the gym.

we appreciated the room service as we could not venture out for awhile

sly) bar and restaurant are ok as well as the swimming pool

was very nice, the room service was great and all personal was professional and great service

location, pool, spacious suite.

pool area could be revamped

laundry service was good thank

it was modern with a nice pool and bar area

the view also overlooked the pool which was a nice touch

parking was easy and they even have ev chargers

the food and drinks at the restaurant and bar are delicious

room service was good breakfast and dinner

nice restaurant patio area and bar - lots of after conference type of atmosphere

the wifi was poor. i had to keep signing in .

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

the room also has microwave , and they have laundry room for guest so i can wash my clothes

pool, although it was a little chilly at the time

-no pool

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

i loved the old bar and not a breakfast person but looked nice

and bar closes at 9 o'clock in the evening and nearby there is no other way to eat or drink

pool was very nicely heated and warm even on windier days room service was delicious and great portion sizes this was definitely a splurge for my family but

ere's one in the gym

the bathroom decor is was beautiful! i also loved suite had a full kitchen.

great gym

the pool was tiny and overcrowded, not befitting a hotel of their stature

the gym is extremely well equipped

staff are good. gym is very good and clean. close to shopping centre.

pool it’s super cool being on the roof but it april is was far too cold even though it is said to

spa was very exclusive and a premier experience

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

location is perfect rooms are new and large pool is nice

loved the location and pool!

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

the staff were amazing, the rooms were large and comfortable, the pool area was perfect

no bar or dining facilities around the pool.

the bar is tired

the breakfast

the ambiance elegant, my room was quiet and had thoughtful touches everywhere, the inroom breakfast was excellent

room service was excellent, lots of choices

breakfast was wonderful and the staff thoughtfully provided a cake / pastry for our anniversary

pool fabulous room great love the glass balcony all the staff are terrific

pool and hot tub close way too early

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a large power shower and big bathtub

the view was nice. the spa was good.

limited options for food onsite, pool or brunch side menus are very typical and ordinary.

although there is not a pool on site, they share facilities with the mosaic, which is a short walk away

i was also able to enjoy their pool and elegant seating on the patio

bed, great location and amazing that we got to use the pool at the sister hotel just round the corner

of parking; weird legal agreement to mediate you’re asked to sign on arrival; picture of the pool from another hotel (that you can get to and use, but it’s misleading); could have used

the free drink at the bar when you check in at night.

breakfast was only available with room service

the lobby bar is gorgeous and pool is very chic

the pool is small, and often closed for private functions.

they still have water in the gym, and the towels are fresh

the lobby bar is gorgeous and pool is very chic

our family enjoyed the lobby fireplace gathering area, rooftop pool to lounge as well as dinner at the restaurant prima donna

staff, a cool rooftop pool and dining area, complimentary water bottles at the front desk, quick elevators, comfortable

the gym ran out of wipes and cups

oh it was derby day so i went down to the hotel bar to watch the race and have a cocktail but no one staffs the bar during the day so you have to

as a guest, having to reserve and pay for poolside tables and competing with non guests for pool space

when i booked on the website it never stated you may not be staying in the hotel part around the pool

the place with the pool in the middle and the restaurant, so fun , and the super short stroll to rodeo

don t be too cool to miss the pool

pool could get busy and room service was average

i like the early check in.

was fantastic in room service, great location but i understand that is what one is mainly paying for as the rooms

great choice of restaurants with outdoor seating too either on the boulevard or by the pool

perhaps upgrade the gym

room service provides good meals, one night the meal came burned, manager remade the meal

but after that all was perfect, room service was very good, breakfast and hotel s restaurant very nice