exhaust fumes in the pool area

upgrades were great- cool furniture! spa small but clean

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

on site laundry facility was very useful

the pool was very dirty. possibly because it hadn't been serviced yet for the season

room was clean, bed was comfortable, just an 8 minute drive to santana row, and the breakfast had very healthy options

i also wished they heated the pool as relying on the weather to warm it doesn’t make it warm enough to enjoy

great breakfast

the pool was beautiful

the breakfast was excellent

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

ieter) rooms were all booked; however, the parking lot did not agree with that declaration

definitely liked the on-site laundry room; it gave me access to do laundry at any time in an enclosed safe environment

the kitchen section, pots, breakfast .a lot of things!

included breakfast was okay

the parking lot felt safe

breakfast great good value i enjoyed.

great breakfast! everything was well stocked

really i would say we enjoyed everything about our room, and the breakfast offered was much nicer than i have ever seen at other hotels

breakfast

listed 3 adults in our 2-bedroom suite; however, only 2 regular and 1 decaf coffee pods in the kitchen

there was a bar downstairs

also nice laundry service, decent gym and a good breakfast that was reasonably priced

this was only apparent outside the hotel (so the rather tiny outdoor pool and patio area were not great to use)

the breakfast was awesome!

the pool is smaller but nice

i couldn t see the pool because it was reserved for a wedding but i m sure it would have been lovely

the room was clean. the lobby was nice. the cleaners were kind. there was room service.

the pool was so relaxing and the bar

i told reception whi were going ro contact laundry and get back to me

idk what the official criteria is but to me, if a hotel does not have 24-hr room service; it is not a 5-star property

room service was quite good but expensive as expected

over priced. no room service. restaurant and bar menu nothing special.

they do have a great gym and wonderful out pool and spa area

room service, bar and restaurant close too early, lots of road noise, pool was very small with very

95); tv was broken; no breakfast room service; extremely limited

breakfast is good location is great

the laundry machines

edwin was kind enough to suggest an early check in on a day we d need a place for our son to nap

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the breakfast was absolutely wonderful

it was a great surprise know that the parking has ev charge station (even though it's valet parking) we were able to get our car charged over night

close to everything, very clean, very friendly staff, valet was super quick, and the breakfast was great

a solid little breakfast in the morning

from wonderful reception to housekeeping, the cleanliness of the room, nice breakfast to great ambiance

great housekeeping, facilities, and breakfast. loved it.

loved how there is a bar and open heated pool pretty late

amazing hotel, good gym and delicious breakfast!

had a well equipped kitchen and mini living room

of space and utensils in the kitchen were much appreciated

room well facilitated kitchen compensated breakfast and parking i accidentally dirty the bed sheet and informed the front

warm inviting pool

steak, wine and potatoes were outstanding as was the service provider burt at the bar in spencer's

staff, room service, consistency of the doubletree, shuttle service

i wish the bar close late 11 pm is to early

it was convenient to get to - the hotel provide a shuttle bus, and the beds were super comfy

and no fans so as we did our normal workout we sweated much more than we do at our home gym and it got uncomfortable for both my wife and me

small parking spots. pool was closed too

the gym was nice and the facility was very clean

friendly staff. nice amenities - pool, hot tub

the gym was great along with the

would have loved to use the pool but current circumstances prohibit it.

the pool was great as well as the gym

the gym only opens when the key lock turns red

plus the breakfast was excellent and the staff was great will stay there anytime great location also this

the room was spacious enough for my husband and i and 3 kids. my kids loved the room!

custom omelettes for breakfast are a treat and the staff extremely friendly

breakfast, no pool or gym

great shuttle drivers, really nice beds,

breakfast was great, bed was very comfy, my kids love the pool it's great.

the other issue was the swimming pool was too small

the most interaction i like about the hotel was breakfast, there is a loveable old lady named rosie or rose i think was very humble and nice to me

the breakfast was good, plenty of choices for everyone

breakfast was great, good variety. overall a very good experience!

fairly new, comfortable beds, great gym, very clean, great staff

i never did use the gym, business center, or breakfast room

a little better variety with the breakfast

gym was clean and well-organized

new and clean hotel. media room has a nice pool table.

the breakfast was a bit disappointing but guess its because of my european

breakfast was delicious and satisfying

separate living room area with a kitchenette that had a full sized refrigerator, 2 burner hot plate and microwave

breakfast, close to all the attractions that we visited, japantown all the shopping malls,the

staff was very helpful with accommodating us with a late check out because of our changes travel plans

suite was roomy, kitchen was satisfactorily equipped, hot oatmeal was very much appreciated along with hot buffet

and spaciousness of suite with convenience of kitchen amenities helped to make our stay enjoyable

this time we didn't use the kitchen but that is a plus

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

pool was under maintenance when i stayed there which took some joy away from the kids

was so great from the staff the room and pool and breakfast loved it so much will be coming back soon

access to the pool

excellent breakfast, great location, friendly staff

really good breakfast

it also has ev charger for tesla and other brands (level 2) (+)ev charging available

impossible to get daily room service but that's life

beds were super comfy, hotel staff friendly, only downside was that the swimming pool was not on location

no room service.

free covered parking; good sized room; great products in bathroom; extremely responsive staff

it was very clean and quiet plus it had a full size kitchen in the room.

restaurant like booking said, no bar like the site said

laundry room - terrible, the machines were not cleaned for ages

service, nice pool lounge and common areas, nice laundry and gym

pool was closed.

appreciated the ev charger

the heated pool and room.

weren’t great, the staff closed the pool area early with no flexibility

outside or if you guys had one wish it was on we didn’t see it when we were near the bar and pool

called to get a early check in and front desk was rude and told me to wait until 2:30pm to check in on christmas

are 2 ev chargers (level 2) at this property but neither are truly accessible

ev charging, clean rooms, good breakfast

rooms are great, pool area and spa is fantastic. one of the main reasons i book here.

nice pool, great breakfast, clean room.

pool and spa hours were not condusive to our schedule.

ev charging

wifi & tv signal were terrible

2 drinks at bar spacious rooms with refrigerator and microwave and a safe

grave yard desk employe rude! i ask questions about wifi! ...

great pool, awesome gym. loved the free breakfast and free drink each night.

it’s nice and clean breakfast is so good

breakfast and staff were great.

everything is very good. love the breakfast and good attitude of staff.

good clean place, served my needs. elevators worked. has a small gym.

the breakfast was good. and pool.