even a heated outdoor pool that was very pleasant after a long flight

shuttle from the airport was running on a reduced schedule so we did need a taxi from the airport

wifi is reliable

ala carte breakfast was superb

comfortable rooms. frequent airport shuttle. lots to do in area.

great location, very supportive staff. clean. the kitchen is a big plus!

the resto bar was hip

i was able to use my firestick with the wifi password easy peasy

for that amount of money, could be simple breakfast included.

is very convenient to get t the hotel by hotel shuttle bus

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

staffs were very nice and got the room ready by early check in time

comfortable bed, salt water pool, new gym equipment

to airport with shuttle; spacious and beautiful room; close to good late night dining

the pool, hot tub and gym facilities are awesome and have a great view of the city

love the daily breakfast, the gym and the available laundry machines

the provided breakfast was excellent, with a multitude of choices

the gym looked good however i wasn't there long enough to try it out unfortunately

they were so accommodating when asking for late check out

staff was nice and tried to accommodate for early check in

bonus points: there are 2 ev charging stations in the garage free to guests

i love the free ev charging so i almost always choose this location.

they saw i had two kids with me and they ignored and couldn t help

sad the pool was closed. my kids were hoping to swim

staff were very friendly and accommodating, with early check in and late check out

kids cannot go through casino to get to food court

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

there was a pool, hot tub, gym and nice facilities

my husband was not happy with the gym facilities.

bar services in casino

the exercise and pool area is well maintained and clean

out of travel logistics, and the hotel provides everything you could possibly need from a great gym to beautiful bathrooms and luxurious linen

i was now able to get breakfast included

they gave me early check-in and i enjoyed the fitness/spa amenities

wifi would not connect, nuisance

the room was old fashion and has small kitchen area.

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

room had a kitchenette so was convenient

i liked the self-sufficiency that comes with the kitchenette and private entrance

loved my friendly chat ordering room service

the breakfast was delicious, and happy hour in the bar was great

clean, perfect location, comfortable, cosy, friendly helpful staff from the front desk to the bar to the housekeeping to the concierge to the waitress

we didn't have breakfast, room service fees were too expensive for us.

ere and how to access it etc)

nice shower. excellent breakfast. swimming pool is so good for children only.

hot tub and pool area is great as well

the gym is well-equipped and spacious

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes it great when traveling during cold rainy

rooms, pool

enjoyed that there was a gym, but i was surprised there were no weights to use

the location was superb, close to everything and the free shuttle took us to all our destinations downtown

doesn t have a proper bar breakfast wasn t great quality gym has no free weights

can t remember his name ) he was very

loved the location, convenience, and accommodating staff

the fitness center is spacious and updated

dinning room service: it was suprisingly good

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

small rooms, poor service

best location and a lovely spa as well

i loved the number of ev chargers.

staff, the room service, size, view, location, in room espresso coffee, bed, washroom design and

the hotel itself (building & room) to the service to the cleanliness to the food to the spa to the location (+) the spa treatments are pricey but good (+) great spa just not open sooner or later (+) spa facilities were nice

down side was no room service or breakfast till 7am, being early birds this is quite late for

casino close by. 24hour convenience store, 24 hour gym.

beds in one room and pullout sofa bed in the living room, it was perfect for 2 adults, 3 small kids

we stayed here after our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day

fast wifi

liked the staff s friendliness and how when we arrived early and asked to store our luggage till check in they were able to give us an early check in

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

plus snacks for kids in the lobby was a bonus

kitchen, living room and dining

ffles every morning)

t fare from restaurants and from the water), clean bedroom, good wifi connection inside the room, great view from our balcony

pool water was cold

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

a guest laundry would be nice.

value for money. supportive staff. good wifi and amenities, comfortable bed.

have the chance to use the restaurant and food services

in the evening we walked to our reserved dining spot, then to the casino no need to take our car

short options at the 25th floor lounge. old machines at the gym.

had to walk outside the hotel to get there)

the pool and gym were in different buildings.

most kids don’t like all the seeds on and around the slices of bread

figure out the wifi password, didn t have it on anything in the room so we had to use data the whole

they gave me early check in and late check out, everyone was friendly and kind

and it would be nice also to have like a play area for kids to make it more family oriented

poor wifi

gym was a bit lacking but just opened up

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for

outdoor pool, amenities are very nice and comfortable

nice gym and sauna

pool was pretty cold

confirmed early check in did not happen as promised, standard check in is 4 pm a bit late

jacuzzi was lovely and pool relaxing

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

the quaint building, our room, the facilities and the bar attached to the hotel door, where the staff were so friendly

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

the bar & restaurant next door was a really good atmosphere and great food, and hotel guests get a 15%

i liked that laundry facilities are free, even the soap.

6 ev charging stations

perfect location, great family hotel, ev charging,

the pool/ spa area is fabulous

we did the pool, oldest did the gym twice and sauna

location, clean, good for family with teenager kids-separate room, full kitchen

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

also we really appreciated the early check in

larger breakfast!

service. bar and breakfast great loved the pizza

the breakfast was fantastic

hotel had nice lively bar with a fab friendly barman we also walked with our large cases to cruise terminal which took 10

in mind room service isn't 24 hour

they promised to keep some sandwiches in our room as our flight and check was late at night after room service and lounge closed but they totally

internet additional cost. gym was undergoing renovation.

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area and felt safe - pacific center shopping area was within walking

the fridge was packed full of mini bar items and it automatically charges you if anything is removed so you can t move things around

gym equipment upgrade was a nice addition, sauna was great, and the lunch at the restaurant was

d to take our drinks and sit in the lobby)

comfy beds, early check in

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

ordered room service and front desk wanted to charge an additional fee just to bring it up to the room

great downtown location, clean spacious rooms. great gym available on 4th floor

balcony, views, starbucks, pool, location

hotel has incredible amenities, including a sauna, pool, gym and hot tub

room, staff and location was excellent! pool and hot tub were great for the family!

kids love the breakfast everyday

from check-in they made sure that we had a room that we would be comfortable in with 2 kids

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re travelling

spacious suite with a full kitchen was perfect

we have not used either the gym nor the parking

laundry service was fab and staff were very friendly and helpful

lots of laundry

coffee machine, gym, motorized curtains, toiletries, great towels, fast elevators, location

room service food

gym is very good

rooms and absolutely incredible attentive service at reception spa and restaurant and

great bed, very clean great wifi clean bathroom

ev charger for

they even had ev charging stations we could use

love the new ev charger’s for

breakfast to french toasts and they are very accommodating if you want something simpler for your kids for instance

the gym was excellent also

lacking food options through room service in the evening

the bar area was also first class - decor, food, drink and especially the waitress

stuffs and service are wonderful, room service is good too

the rooftop bar was a bonus discovery this time around

room service and house keeping needs improvement. front desk did nor respond to calls.

comfy, clean, kind staff, great pool and fitness room, it checks all the boxes and more

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

the $200 extra hold on your credit card. no laundry facilities.

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

they offer late check out time for a reasonable extra charge

droid) and kept disconnecting

the mini bar is a little bigger than the usual

wifi speed was very fast ~7mb/s

free breakfast and free wifi

wifi was good

/ bar was not really attached

also the gym was simply first rate

gym and pool has adult only times. wasnt able to swim with my kids

our kids loved watching the boats, trains and sea planes from our window

everything pool spa area location best city hotel i ve stayed in

we were blown away with the food, spa/pool, night club, and location

spa bathtub next to the window was an amazing feature as well as the spacious shower

wifi kept disconnecting and i would have to reconnect

gym was great, friendly staff, room really well looked after.

location was excellent. it was very clean. good restaurants. nice pool and gym.

spa service/menu really, just an on call massage option you can book in advance

the gym exceeded my expectations, both in terms of size and the quality of the equipment

room service is excellent and comes from tableau bistro

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly flavoured water treats, to the beautiful beds, top

room service