parking was easy

the hotel gym is well equipped and always empty

very clean good linens very helpful staff nice gym

moreover, no room service came to clean the room for the next day's stay

room service outstanding and food from partner restaurant delicious

well located for my needs, has 4 ev charging station

breakfast was not included and the pool and gym are small.

hotel is not kids friendly

we did not do breakfast at all

no breakfast options

gym could benefit from a renovation and new equipments

the indoor pool is very small but it's available if you want to

noise produced by the kids in the next room was very loud.

used sauna, swimming pool and gym

small pool that the kids loved

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

the gym was amazing

the hotel offers a laundry service, which was very useful towards the end of a stay

no pool

there is a gas station nearby and there is a 24hour gym included as well

very comfortable bed, nice gym, everything super clean!

quiet, clean, good breakfast

we had access to the gym, pool

did not expect a small gym and pool and was surprised to have it onsight

not sound proof and you could hear kids running in upper floor .

2 ev charging stations on site

needs more ev chargers

dog friendly and ev charger for our tesla to get free full charge overnight.

gym is on the second floor attached to our room which leads for a lot of noise every morning to

the gym and daily housekeeping was not available due to covid which is totally understandable

location, facilities, 3 ev charging stations, cleanliness. comfortable beds and pillows.

free ev charger, great location for what i had to do, cheap.

like that they had free parking and ev charging station; breakfast was basic, but good

they have three free ev charging spots, first come first serve basis

location was good , property have ev charging points

the pool was good - there was a lifeguard and plenty of towels

kyle was fantastic. restaurant / bar staff were great.

pool was packed with kids no chairs were available for hours

ter weight machine) really don t work

the sauna too but it was in the gym so not close to the spa

the staff was very nice, coordinated charging multiple cars on the ev charger throughout the night

also appreciate the ev charging

only one ev charger

room size, bedding quality, breakfast choice, ev charger.

breakfast, ev charging

i like the ev charging, it was really easy to use and no fuss

gym equipment, poor, small swimming pool

a+, we especially loved the coffee and juice bar and laundry, breakfast was great, staff so friendly and helpful, it was really quiet too even though it

parking was reasonably priced, and i liked the ev charger

continentalbbreakfast free parking close to shopping center easy access lots of restaurants near

and for room service you had to ask and it was not done periodically

the easy parking facility

was perfect and katrinne was wonderful she gaves option to move to another hotel of times because pool was cold and she transfered and with less price

hotel was great. pool was warm and good breakfast.

we were really pleased with the availability of fast ev charging stations on site as well

bath, gym

laundry facilities, gym and free daily shuttle to old quebec city

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

there are a great selection of cafes and bar a few minutes walk

great location nice pool area

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

the pool is amazing.

both have ev chargers

they had three free ev charging stations, still paid for parking but nice to leave fully charged

great location, great staff, comfortable room, free ev chargers in parking lot.

the wifi didn t work in our room

we would have walk if not that late and temperature was warmer for the kids

ev charging in a secure parking lot. we only stayed here for this reason.

no bar or restaurant at the hotel.

central location, lots of handy amenities, super helpful staff, late check out

didn't like that the pool and sauna were only open after 4pm most days

indoor pool and gym and close to everything downtown walking distance

it was great to be able to come back to the pool with our 18 month old after hours of hiking the city

may add a hot tub in the future. washroom by the swimming pool is closed

great location. the outdoor pool is warm. kids loved

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

swimming pool

no towels at pool.

pool and gym size and the magnetic door cards, that needed activation every single day.

the gym had a non working treadmill and no heavy weights or a proper bench

the pool and gym room were too small. the breakfast did not have much variety.

for stay if you are visiting for travel or work but i wasn’t looking for extra facilities like gym and pool but though they had it and i didn’t went anywhere as i was visiting for work and

he made out early check-in easy and the ev chargers on site were really helpful

we awake at 10:30 when breakfast is over ,

breakfast was great, rooms extremly clean, english speaking and very kind staff

nice breakfast. very comfortable beds

breakfast was adequate, no lift have to carry your bags upstairs not good for elderly folk

i could not connect to the wifi.

top laundry service-helpful staff

pool and sauna. location.

cindy is super helpful and nice, got us connecting rooms, hilton got little treats for my 2 kids, a bag of candy, lollipop and juice for them while we stayed

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

wifi is veryvery slow... terrable...

not enough parking...and....breakfast is terrible

wifi system wasn't working the first night

didn t have a lot of parking.

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

ample parking even has ev chargers

staff, good wifi, clean, and convenient location

i was told no room service

had laundry facilities which was fab for us

too much cold air conditioning in the breakfast room. poor variety of food for breakfast.

was only the bartender to take care of the bar and the restaurant

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in halls at 11:30 pm - unwelcoming

wifi, the on-site restaurant was only open for breakfast, which was seriously overpriced, and the bar was not open at all during our stay

duvet between sheets no case, pillows terrible, bar restaurant not good, understaffed

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

excellent location. quiet rooms. valet was good and handled ev charging well.

great bar located inside with music and great ambiance

the pool is not for swimming

it is free for kids

i did request room service daily and felt like the service was lacking for a five star hotel

the ev chargers in the parking behind the hotel.

the espresso machine and vino bar were added perks

location staff wine bar coffee downstairs

great location and room options with kitchen

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

everything was just great but disappointed that we could not get the ev charger to work.

the room and kitchenette were perfectly equipped with a full-size fridge, microwave, hot plate and a sitting

the rooms can be cleaned more often and the breakfast can have more choices for longer stays

great room great pool great gym

clean. friendly staff. lots of options for breakfast. kids loved the pool.

renovated hotel is in a very good location, central and with a very nice spa and gym

not a dealbreaker but don t expect much from the indoor pool and gym though

with a baby, 2 kids and a stroller it was a little difficult, but staff was awesome placed us in the front of the

room service

i didn't use the pool, but it seemed very nice

breakfast, parking, ev charging all included. great location without hills to climb.

early access to breakfast and boutique (7am)

i had an excellent massage in the spa section

we're not given info on spa services

silent breakfast was realxing and the food delicious, fresh and healthy

a lot of kids were playing in the water fountain during the day or lights during the night

the sofa for the kids was quite unconrtable

was very uncomfortable to do loading with kids and lagged because construction going on right in front of hotel

so i had to throw away the kids' snacks because i was afraid they'd go bad

we sent out laundry with good results

we got a room upgrade, early check in

useful gym with treadmill, bike and some dumbbells

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

the bar at the hotel served up some of the best cocktails i have ever had

50 dry laundry machine in the basement

should have been mini bar and snack availability in room.

they went out of their way to accommodate early check in and luggage

i do believe they are building a restaurant and a gym: then the hotel will be a 10/10

had trouble connecting to wifi in room.

we loved the games room with table tennis and little table soccer and all the activities for kids

at their booking rates they could certainly include free basic wifi

meh charging extra for wifi was kinda crappy.

loved the staff, service and gym/pool/spa area

also, they let me do early check in

despite the lively area, restaurant & bar downstairs, the room was very quiet

very good restaurant and bar with inside and outside areas

it's walking distance from everything in old quebec and has a great bar and restaurant on the ground floor

even when the ice-machine was broken, antoine offered to run down to the bar and get some from there, the service is superb

the bar downstairs was awesome

no lounge or bar or eating facilities although they had an arrangement with the bistro next door

early check in given without even asking

no restaurant or bar at this hotel

the hotel restaurant and bar served delightful breakfast with generous offerings included (like eggs, bacon, breakfast

gym could be a bit more spacious-seems a tad too close

no room service. we got in late and getting food was hard.

il matto food and room service was excellent

from the upper rooms as well as easy access to the cobbled-stone walking streets and the river wifi: the wifi speed and consistency were excellent throughout our stay

nice little gym

convenient locaton, great staff, comfortable room. ev charger level 2 on site.

great staff. quiet ( on second floor anyways) . lots of options for breakfast. laundry room.

choice of options, good, quality products, coffee/juices available 24/7; lot of parking; decent gym; knowledgeable, professional, bilingual personnel, answering all the questions

great hotel. friendly stuff. breakfast was amazing!!!

restaurants were not close by. no food at hotel except free breakfast

they took the kids to make hot chocolate while we were getting checked in and our room situated, without a second

they took the kids to make hot chocolate while we were getting checked in and our room situated, without a second

enjoyed a spacious suite on the fourth floor

we used the laundry service which provided a quick turnaround for the next morning as well as the continental

city, it was really expensive and not of good value for us- we didn't need their parking service, room service or other fancy services they offer

couple of times in our 4 night stay the room service was done pretty casually and not to the standard you expect from a hotel like this

room service at night

it sounded lovely but we had three kids with us and were only there for one night

everything! especially the gym! staff were very helpful and friendly!

friendly, willing to assist with transportation in a pinch, had umbrellas readily available, good room service, had a view of the fireworks

of grab bar in the tub shower

i like having a mini bar in the room although we didn't use it

i also used the fitness room happily

i have allergies to most laundry detergents

room service albeit the connection to the restaurant 'next door' holds possibilities for