they have recently added ev charging points which is essential now in hotels of this calibre

ev charging, nice grounds, ample parking

great layout, good food, great staff, nice outside seating, ev chargers that were easy to use

some miscommunication over the ev chargers but quickly resolved

free wifi that kept a good connection

ev charging complimentary

convenient location, about 7 minutes off the a1. good value suites. ev charging.

very handy ev charger

it was a business stay so we had some work to do which we happily undertook in the bar / restaurant area prior to having our evening meal

wifi is not great if you are working or need to video conference

not quite finish restaurant and bar not fully working.

we had food in the bar on the evening, which was fantastic and very reasonably portioned and priced

have stayed here twice now and it s a perfect hotel, close to xscape, 10 parking, late check out, nothing is any trouble

super breakfast , too much for an old un but great values and good produce .!

the room was fine. bed was comfortable, free wifi, good sized television.

everything that the hotel delivers and the gym facility

to be clearer that the gym was extra on the booking £20 for one day is not communicated on the website

good value for money property very good and clean spa and swimming pool good location good to get

gym

nice open bar areas

is stunning, rooms were comfy, car parking is well lit and feels secure as it s some distance off the beaten track

now 7-9am is complimentary and there is a 20 charge even if you ve had a spa session and staying over

location, historical setting, very quiet, plenty of parking, the lake is stunning, friendly staff, restaurant not overly priced

site is quite scenic and surrounded by golf course

lots of kids playing, the relaxation room was closed all day on the monday

no ev charge points

good number of ev chargers at reasonable cost

i mean you turn up to a full car park which is a nightmare to navigate around and there are no ev charges at all

only one person with pure attitude at the gym. others were lovely

brilliant staff and food, the breakfast is great.

no kitchen or at least a fridge

think the lack of a kitchen is a big negative

ery cupboard we opened had towels)

no kitchen

the so called upgrade had no terrace,was on the main road and the kitchen was poorly equipped

ev charger not working, obviously not the hotels fault and there are several others within 5 miles

to use the rapid ev charger but it's not accessible if cars are parked in the spaces infront of the charging bays

ev charger still not working

near to where we needed to be. had an ev charger in the car park

wifi is reliable and parking safe and secure

location, ev charger in car park, quiet and clean

staff very friendly and make every effort to meet your requests. lovely bar staff.

there is plenty of parking, and the check in staff were very friendly

bar area is really clean, drink was

hotel room was basic but perfect for what we needed and onsite facilities were fantastic for our kids and we spent more time on hotel premises than expected

cellular reception and wifi, it's so important for business users.

very helpful staff in the bar and restaurant

excellent breakfast - will use spa next time

charges for parking & swimming pool & gym we were told that these are free if you book direct

white company bath products robes & slippers good quality the food delicious, evening meals & breakfast

excellent bar and grill menu

liked the reception and bar area it was clean and the furniture was lovely

also, when i checked in i was hoping to get an early check in - which the staff really tried their best to assist me with and got in no problems

the hotel bar was perfect for what we all wanted

late check out of 11am

in dining room extremely uncomfortable especially if you want to have a drink in bar and all the comfortable seats are taken

friendly and attentive rooms very clean and spacious late check out time nice big shower lovely clean, crisp bedding

kids bed was really uncomfortable

breakfast was rxcellant

bar area with pool table nice to relax in after dinner

only the breakfast

i think the kids breakfast could be cheaper

brilliant friendly staff fresh cooke breakfast

was a shame that breakfast is only served until 9am, i think serving until 10am would be better

the staff the bar area room and the general hotel one of the best we have stayed at

rooms, bar and location were great.

staff friendly, room comfortable and clean , the room service food & breakfast was delicious

asked for early check in

good room service, hot food and delightful service

night stay, upgraded to a bigger room, easy wifi connection, shower worked fine, tv etc

booked this hotel for the ev chargers and they weren’t working and we wasn’t informed of this before arriving so that was

the availability of ev chargers in the car park was much appreciated

great parking with ev charger

location is convenient and there was a car park and a ev charging point

car park & ev charging point made life a bit easier too

always stay here when we go to the arena lovely clean hotel and the breakfast is excellent

early check in room was very clean just love this hotel just round the corner from the arena the

would be ideal if there was an option for early check in through booking.com

location and late check out

modern, great atmosphere, good location, lovely rooms, very clean, double sofa bed for kids