the location, close to everything, the pool, the restaurant.

maybe something more for adults. a lot of kids were around.

breakfast was great ! so was the starbucks coffee ud83dudc4d

whole family liked the selection of the breakfast items, although limited because of co-vid, we were all pleased

me a connecting room and you could hear everything from the other room - not good when you have kids trying to sleep

staff was helpful. room service was quick and food was good.

very clean, excellent customer service, friendly staff. beautiful bar and restaurant.

very nice hotel w great room service and resturants. it's also at a great location.

whilst we didn t use either the spa or gym it was great that they were available

the best thing about portola hotel & spa is the location in my opinion

location; room; parking; ev charging;

couldn't get ev charger to work. would be nice to have a small fridge.

ev charging was a godsend

clean rooms. allowed for early check in

welcoming friendly staff, nice rooms. lovely pool. early check in.

friendly staff, free ev charger, good parking, clean rooms, comfy beds, good value for money

convenient and complimentary ev charging right on the property

very clean room, friendly staff, no-smoking rooms and separate smoking area, and even ev charging stations

they have a lot of good amenities in this place. i like the fact that they have ev charging.

we’d like that they have ev charging in the premises

took us a while to figure out how to use the ev charger and staff were not helpful in that area

we have an electric car and had some problems figuring out how to use the ev charger in the parking lot, but eventually it worked

kids first time staying in a hotel

everything was amazing. location, view, breakfast brought to our room

very limited choice of food for breakfast, no warm food for breakfast

we went down to schooners for breakfast and because it was a little late they didn t have a kids menu available for breakfast but they quickly accommodated our picky 10 yr old and offered her

we ordered room service , and it was pricey as expected, but the food was delicious

wish they had lobby bar service, but i am guessing during covid they had to close it.

it was so nice my kids didn't want to leave the hotel, and everything was right the so we didn't have to

the gym and spa have an amazing view of the bay

very large room fridge and microwave was handy laundry facilities were useful

laundry services available and strong wifi in the

gave directions on their laundry room and local facilities

free ev charging

faciliries hot tub gym

activities for the kids and the comfort feeling i had like i didn't have to leave the hotel so i can feel

the room service menus was terrible not even diff kinds of pizza or humus and veggies

was amazing with 2 pools, golf course, games for the kids in the courtyard

breakfast with many options

ev charging station was a bonus, and breakfast was delicious

breakfast was cool to go items because of the virus and overall great experience

very big room lovely beds great breakfast

breakfast was delicious

i love your breakfast with the burger sausage and egg with cheese. the staff are wonderful.

nice clean room. buffet breakfast.

clean and great breakfast

fitness was extremely hot, no air-conditioning

pool was clean and under the sun most of the day so the water was even a little warm at night the

the pool water was about 72 degrees which is really cold

two level 2 ev chargers are now on site

wine and cheese was nice and popcornmaker in the room a hit for the kids!

large space with lounge area, dining space, kitchen, bathroom and bedroom

we didn't use, but it was there and looked nice), little extras like the popcorn machine, a nice breakfast, and it's very pet friendly

balcony, fireplace, kitchen, breakfast.

friendly, clean, ev charger, continental breakfast and snacks available, filtered water at the office, gas fireplace

kitchen is well equipped, patio is quite pleasant, grounds are beautiful and very well kept, ev charger was a welcomed bonus

it has an ev charging station too which is very convenient

appreciated the ev charging

only have one ev charger and someone was inconsiderate we had to go to charge our car somewhere else

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn’t a problem