staff is excellent, like the daily breakfast.

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

breakfast is ok.

great gym i loved it!

breakfast was not great. missing bread and some other things.

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

american-style, just about everything i could want was offered for breakfast

breakfast was nice and convenient. sofa bed was comfortable.

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

breakfast was great, but most of all the room was really comfortable

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

really nice breakfast buffet, modern and clean decor, gym

the hotel was super clean except the pool being kind of cloudy

we really enjoyed the bar and pool

really enjoyed our stay especially the kids because they have an indoor pool

a big plus for the free diy laundry service

laundry and dryer machine is free

very clean accommodations and great gym

we didn't eat in the restaurant but it looked very nice, with a big bar and nice outdoor area

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

nice breakfast included located near most attractions clean friendly staff self parking

gym equipment very basic

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min walk to the

location, fast lift, gym

bed was uncomfortable, and gym was pretty small

bonus was the pop-up holiday bar while we were there

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our inhalers every 2 hours

nice location, clean and friendly staff... nice gym

i liked that the gym was on the top floor (light) and 24 hour accessible

nice hotel they have a gym-mat in the room so you can do a bit of work out or exercises in the room excellent

good location good gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

gym was boring, like all other

nice gym

nice little kitchen, huge desk to get work done on

had $25 credit per night to use at the bar and the guy who was during checking in didn't tell us, the next day we found out

very friendly staff, allowed early check in. breakfast with plenty of choices.

the gym was very large and well equipped

the breakfast was excellent, with a wide variety of options, and everything was very tasty

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

bar staff was very friendly and professional

excellent breakfast, gym, room accommodations

would say not having a pool but again, the kids didn t even care that there was no pool

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

great staff, very clean, lovely interior and an excellent gym.

receiving late check out is the best

a few days in advance for an early check in

restaurant & room service hours

stayed a bunch of times and i still feel like i don't know if we have access to a gym and how to get there

spent just as much on parking

wifi always loses connection

excellent room service and staff, with very helpful reception personnel

quite nice to have a very good breakfast with wide variety of food options (for american hotels) (+)staff, offered us late check out and complimentary breakfast (-)the breakfast was okay but could ve been better (-)the price of breakfast (+)were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good (+)i did not have breakfast there (+)great location for fenway, very walkable and safe. awesome breakfast and friendly staff. (-)the breakfast wasn t amazing, and unnecessarily complicated. (+)excellent location. great breakfast. friendly helpful staff.

ich the website didn't relay the fact that it cost anything) and room service which was extravagant for what i got, a simple and bland meal

ev charging in garage next door

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

modern and contemporary design, good bar and breakfast place

friendly staff. nice bar and environment

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

wifi in the room was not working well, and since i was traveling for work that did not help.

t room service will bring it)

the gym is open, but you have to get a reservation - one person of family allowed at a time these days

in room wasn t working so we had to go down to the restaurant to order room service, not a big deal just alittle

they even had a game section on the bookshelves for kids and families

the next best part was the guest laundry and super comfy beds

the gym and pool

there is a bar and eating area that is indoor/outdoor that has a great crab cake and lobster roll

ice machine on 2 floors not working. finally went to bar for ice.

value, beautiful building, nice pool and gym, fantastic bar

if i was to choose something , the bar wasn’t open when we arrived and during our stay

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

they have a nice bar that has been closed due to covid

fantastic location and the staff was great offering an early check in and late check out

no breakfast bar closed which was very disappointing

i had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the morning

lovely room, excellent staff. nice gym with peloton bike. great coffee in the coffee shop!

also great gym facilities

in after saying we had just gotten married they told us they would deliver champagne to our room later that day

accomodate my request of late check out (just 2hours beyond normal checkout time)

hotel had laundry machines that required quarters, but no quarters were available for change at the front

had three little kids with me and we were on the 9th floor and the window actually opened

very comfortable big bed,smart tv, early check in and late check out.

great breakfast, gym and staff

office chair was worn out and was coming apart at the seems, and the only stationary bike in the gym had warped pedals which made it unserviceable

there was an airport shuttle which was very helpful

from overseas we we're a bit disappointed that the bar and restaurant didn't open til 5

in bar were extremely expensive

there is a well equipped gym and an indoor heated pool

early check in

go see the bar it beautiful

the bar was a bit too old fashioned

elegant clean rooms. room service breakfast was very good. i will definitely stay here again.

elevator directions to cafe or spa which are not in same part of repurposed old bank building as the guest rooms

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our bags

bar and main restaurant are very popular so getting a seat was often a challenge for in-house

excellent room service menu

an early check in

room service

used room service for a light meal after our night at a show and the food was delivered promptly,

swimming pool, room

didn t collect my room service dishes when i asked, so they just sat there all night

delivered the cappuccino and bar bites with a smile

location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing

also, great gym with a beautiful pool that must have one of the most stunning views in boston

to airport with shuttle every 30 minutes, onsite airport parking, onsite fast ev charging

fast ev charger available onsite, proximity to airport

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

the free shuttle departs every hour from the airport/train station/car rental

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

location. cleanliness. accessibility to bar and restaurant.

gym, pool, spa, location, restaurant, room

loved location breakfast good hotel everything you would hope for

gym area had very expensive equipment and pool was perfect

the hotel restaurant was very nice, and room service was really good

the gym was great as well

it isn't a good fit for families with small kids or more conservative people

are very friendly and there are a lot of extra services that are available free of charge (like early check in, bag storage, etc)

the bar area was a nice place to hang out, there were many comfy chairs and tables where some people

check out the 2nd floor restaurant/ bar and the rooftop for excellent views

breakfast was delicious in the little wine bar next door

nice walk to boston commons, the original cheers bar and the freedom

there is a french wine bar downstairs with excellent food and wine - they give guests 15% off and you just take the

restaurant and bar on site

close to boston common, the freedom trail cheers bar and transport connections

fitness center ok

room service breakfast was very fresh, and delicious

see above re breakfast. room service was good generally.

bed, clean room, room service great

was automatically charged in my card for some drinks in the hotel bar which i never took

the spa was incredible!

no pool? no gym?

also we used the spa services which were convenient

the gym is super.

spa was busy with outside guests which didn’t give me the time to have massage sections

internet was pretty slow. no squat rack in the gym

booked a room with city view but what we got was a room where we looked at a gym acres the street

having a flex off with the guys in the gym

was right next to the gym

sparkling clean and great staff! had room service, very, very good.

this may be the quietest hotel i've every stayed in and the wifi is super fast

also i didn't receive a wifi password but i also forgot to ask

the breakfast and room service were top-notch

and my kids immediately commented on how funny and personable the staff were

room service food was just okay.