location, booked partly because it offers ev charging in the large secure car park which worked well and was very convenient

the wifi is also very hot and miss

excellent breakfast and evening meal

the room is clean and the beds are extremely comfortable and there is private parking

safe parking, spacious penthouse accommodation area although in a separate building, friendliness of

on site ev charging fab breakfast

room, great parking right outside room

w/h) which were reasonably priced

breakfast would have been nicer with more variety on the continental side such as sliced meat and

with kids i tend to travel with lot of luggage

ev charging on site was helpful

added bonus now there is an ev charger

all the basics- comfortable bed, food, wi-fi, an ev charger that works

location and breakfast great, good to see you had ev charger

only a small playground for kids to play on, breakfast wasn't very hot.

bar area is a bit outdated and food was not very good

friendly staff, clean, good bar area & good location.

i asked for an early check in as i arrived into swansea earlier than anticipated and they were more than happy to

the balcony room with spa bath was lovely

staff accomodated us and even allowed us early check in which was convenient

fast ev chargers on site

really friendly and welcoming

good spa facilities, bar area and location

would have been great if kids are allowed in the jacuzzi

was perfect for what i needed everything under one roof staff were very helpful breakfast and evening meal was excellent will definitely stay here

location was was good and it had ev charger

not the hotels fault, but the ev charge point outside didn't work wither, one of the reasons we booked there

loved the fact the hotel had ev charging

we noticed there are two ev chargers, though we did not use them, and we appreciated that parking was included

lovely breakfast

bed, shower, breakfast, ev charger, air-conditioning, quiet, good curtains

ev charging in carpark was a bonus

and tidy rooms comfortable bed excellent customer service welcoming lovely breakfast bar well

wifi signal a little weak in my room (broughton) (+)the facilities were almost perfect the wifi speed could ve been a bit better though (-)about the wifi being a tad bit slow did the job but sometimes disconnected and took a while to load (-)free wifi was very poor - unable to get stable signal (+) loads of towels and bathrobe, wifi big tv (-)we had trouble with the wifi in the room. (-)wifi didn't work for most of the stay (-)poor wifi (+) wifi worked very well in my room, enabling me to work effectively (-)wifi was poor and dropped out for long periods. (-)no wifi signal in room

bar area is great, preserving the character of the late victorian building like the other areas of

also requested late check out which they sorted out for us so that was fab

pool was a real bonus, with steam room and spa pool

the pool was closed - disappointing.

was amazing rooms lovely the swimming pool bit cold but we still used it sauna lovely and jacuzzi lovely cant wait to book again lovely

pool and spa facilities. excellent breakfast. great value.

clean and great location for ev charging

it was a significant bonus to find that the hotel has an ev charging station that is free for guests to use

ev charger, good size room & bed, food available in both bar & restaurant, good parking

the check in staff were great as well, explained the facilities and booked me into the gym, pool and dinner

parking with lots of space

spa was really enjoyable