booked this hotel for a night because it offered an ev charger

pool and landscape was amazing! very beautiful and relaxing atmosphere.

lighting. could use updating. gym is small, but at least it has one.

the room is a bit dark. self service laundry is a bit expensive.

expensive laundry door wont close

i have stayed her several times with my kids

the outstanding breakfast, snacks came with our premium suite and was restocked daily, pool was clean, housekeeping

is great room was clean restroom was clean had great breakfast had a indoor outdoor pool that my kids loved so much we will always be back to

8th floor)

luv it they have a full bar and full breakfast.

the pool and hot tub closes too early.

the pool and spa were spotless

the rooms were very clean and spacious, and the kids loved the breakfast

great for a family, with younger kids to teens, who want a place to relax not just sitting and eating on the bed

there is a laundry room outside of the room nearby for use by guests, a great added feature

the one rude man that was working by the pool. he need to learn how to talk to kids.

very clean and comfortable, spot on with room service.

the property was kept nice and clear. plenty of parking.

everything else..good gym

kids running by the door at 7 am in the morning very aggravating so we just on up and check out

location, nice rooms and public areas, great bar staff, great front desk staff, nice heated pool,

this time we walked to the ice bar which was fun to check out once and had great appetizers

us at that night, i did book buy this app and they help us finding rooms closer because we have kids, and make everything easy to us, they saw how tired we was after walking the whole day on

the restaurant had really good food and the poolside bistro was a great place for breakfast or just a drink

it's hard to drag two kids out of the pool and go into the hotel only to come right back out

they also advertise having an ev charger but it was not working the whole time we were there and the employees had no idea of

location, staff, clean, laundry, ice machine, gym, lobby general store, fridge, microwave

theres was laundry ,and also a good mini market

dining area, the staff seemed a little agitated with the kids, i have (2) 3 year olds, a 4 year old and a 1 year old

they do not have any info on where the ice machines are located (not on every floor) or the gym

staff went the extra mile and allowed an early check in

pool area relaxing

it really wasn't a huge deal since it was just my husband and i but if i was here with friends or kids it would make me a little uncomfortable

leak in gym caused awful smell and nothing was done to address it after reporting; a month later, i still

breakfast very nice and the time perfect

there were also laundry rooms for our use

the location. and the shuttles and the heated pool

the pool was amazing and had great lifeguards watching all the kids

also loved that it had a guest laundry

the rooftop bar has a beautiful view

the pool area is also a plus for people who will enjoy the florida sunshine

the laundry rooms didn’t have many machines working. long wait.

would've like to see access to laundry facilities

laundry machine took payment without my load starting had to pay again

they have jacuzzi's, a bowling alley, big gym, game room, restaurants, laundry room, shuttles that runs every 15 mins and takes you free of charge back & forth to the

pool was great rooms and hotel very clean. restaurants and bar on site. kids loved pool.

3- bill captain we called 3 time for him to pick luggage and waited for 40 min 4- laundry we had to call 4 times for someone to finally come and pick it

i loved the boat taxi, the fact that there was a laundry room and the gym was awesome, with everything you could need

being a pet friendly property and super clean, offering a 24 hours room service, love the buffet breakfast and especially the boat ride to the city walk and the

was given an early check in at noon because i ended up getting sick from one of the rides and it was very nice

they also have an ev charging station which is a nice perk

that they had free parking and an ev charger, very convenient!

breakfast was hot and fresh with lots to choose from

very nice lobby....i loved the laundry corner...so you dont have to lugg dirty clothes home

offered late check out

in the pool and jacuzzi made it unusable for kids

everything from the restaurants to the spa pool, just an amazing experience.

the club bar was not open !

very clean, spacious rooms, comfy beds, all the amenities you need. beautiful pool and bar area

i come to this hotel because they have an awesome hot tub and my kids love the heated pool

nice pool and perks to access the parks early. handy the car park had a free ev charger

pool area lovely always clean plenty of sun beds & proactive pool attendants underwent training

space of the property and the kitchen area.

place, friendly and helpful stuff, sturbucks in the lobby, well equiped gym, very nice rooms

loved the cleanliness, decor , pool & bar area are gorgeous

parking is large and well organized, with the added bonus of several free ev

parking in garage with shade including ev charge (which we unfortunately could not use as there was no tesla adapter for our rental from

the bar was a little pricey and similar to theme park beer costs - but if you venture on to

kids splash pad wasn't as nice.

use better kitchen plates and utensils

ev chargers !!!!

closer ev chargers lol

close to attractions, ev chargers, great pool and slide,

the bar and steakhouse looked amazing but unfortunately we did not utilize

pools looked great, and the gym looked amazing

shower curtain wasnt long enough for the style of shower so after each use there was a pool of water outside the shower

to universal, shuttle to all universal parks

it was nice to have the shuttle though we didn't use it

the game room was amazing, the gym phenomenal, the pizza was hot and delicious

room was comfortable and spacious. marcos at the pool bar is an excellent host as well.

was also great for using the pool with kids, and both universal studios express and the water taxi were excellent options

of some of the consierge staff & ghe reception staff , while checking in they said i can t have early check in so they will sent a mail that my room is ready & till 10,30 pm they didn sent it ,

made several requests like early check in and late check out and location of room

the complimentary fast pass, the beautiful breakfast hall with healthy options for kids, and the spotless room made our stay truly stress-free

staff were brilliant couldn't thank the gentleman on the desk anymore, he helped with an early check in said i had buttered him up with my warm attitude towards him haha he was so nice

paying to use the gym/fitness room.

did not like the many unattended kids running around and shouting, or playing hide and seek on my floor at night

the rosen centre has food, and bars inside, and breakfast room services

not a lot for kids to do. the pool is large, but missing family friendly features.

wasnt thrilled you have to pay for the gym but its a great hotel very clean and staff is great .

the pool and pool bar were very nice also

bar helios drinks are good but food massively overpriced for what it is $22 for 2 bite size

rooms, fabulous gym and service overall is top tier

50 for a beer at the pool

hotel exceeded our expectations and we had 2 of the best meals of our 3 week stay at the hotel in bar helios and flora

the hotel has basketball courts, 2 pools, coffee shop, and meeting rooms

we ordered room service for lunch on sat and it was delicious

great hotel with friendly staff and plenty to do with the kids; no need to leave.

centrally located around do many activities and the pool and lazy river

room service was a bit exspensive.

friendly and courteous staff, and delicious breakfast

the buffet breakfast was excellent

to universal and we wanted everyone to enjoy the stay and be comfortable, and the complimentary breakfast was another bonus

loved the 2 bedroom suite with kitchenette and 2 bathrooms

comfortable bed, clean, spacious room, the outdoor lounge area and the breakfast and breakfast staff who were especially pleasant

kids loved the evening pool session and movie night

hotel has a nice gym and pool

- great nights sleep snack shop has lots of variety for all times of the day lunch at the pool bar with a giant cocktail just has to be

location express passes bar area by pool food

the cocktails at the pool are gorgeous but very expensive

great location to epic, beautiful hotel, great amenities lovely pool

the pool area layout very odd! a little expensive for food. bar not open til 12pm

bit off the strip, to far to walk with kids

my experience the bar and restaurant areas are not really lively

also good for quick meals and gym is very good for a

fab theming. opera singers were incredible. pool and pool bar were fab

a room service breakfast for two is around one hundred dollars

the room service is a little slow, too

service was incredible from the front desk to the room service

was very comfortable, room service and buffet was great, but most importantly stuff was very friendly

it has a ton of activities for the kids

awesome location, walking distance to universal. great outdoor pool. well equipped gym.

pool and gym facilities and closeness to universal.

pool and toowel amenities were great as well as gift shop an access to starbucks and pizza shop

very clean, spacious. good staff. nice pool.

the swimming pool looked good too but it was close for

kids loved the swimming pool

staff was very friendly and helpful. breakfast was good and diverse

need larger trash can under sink in kitchen

loved the bunk beds and sofa bed for the kids and separate king room for us

we asked for a few more minutes to prepare the kids, and she wasn't very collaborative with us

location, with a pool and a gym

in it which we had the maintenance guy to take out because it was broken and we didn't want the kids to hurt themselves on it

kitchen was just perfect

for families with kids going to disney

pool water was hot day or night

when guests rent a condo they plan to use the kitchen

condo had small ants around, especially in the kitchen

beds were uncomfortable, the kitchen cabinets were hard to open- they need handles, they need more utensils, more towels, more

i was happy to have a full kitchen because we could have breakfast and lunch in the condo

was great for kids

laundrette and gym on the ground floor

i enjoyed everything else the hotel the gym the pool .starbucks the buffet for breakfast etc

on easter sunday, their was a big easter egg hunt for the kids

breakfast not included, no free wifi in the room, no airport shuttle