really hot breakfast, just how we like it

great early check in option

disappointed kitchen for hot breakfast was closed as the hot breakfast is amazing

also the kitchen wasn't open during our stay so no chance of a cooked breakfast, but the continental was

just to note for any light sleepers there is a bar across the road where the karaoke went on till quite late

clean, good facilities , good ev charging

folks parking in the ev charge bays in petrol cars!

great staff, facilities v good, good ev charger

ev chargers were excellent, however i didn t know you had them until i arrived

location, staff, ev chargers, dog friendly

free ev charger

i was travelling by electric car the most important factor for my accommodation was an ev charging point in the car park to charge my car while i sleep, it's a pity i was unable to

we were able to use the ev charger overnight

free wifi was intermittent. close to everything

no room service - but this was down to covid restrictions - not the fault of the hotel.

there is no room service available and the telephone in the room had speed dial numbers which did not work, the

love that the parking is free and love the leisure facilities

pool lady attendant was unfriendly and shouty

get into dinner one night but that was our error in not making a reservation earlier and having kids meant an earlier time was needed

no room service, rooms are getting old, beds uncomfortable, shower curtain old fashioned

no room service no wi fi no hot breakfast menu reception very un helpfull

room had 3 chips under bed and a kids ball pool ball under another

we ate in the neighbouring hotel and kids ate for free

plenty of parking parking space

we ate in the neighbouring hotel and kids ate for free

easy quick check-in , good location, handy ev charge points

very convenient for ev charging - just next to hotel

plenty of car parking and ev charging

ev chargers on site

good that there are ev charge points outside the hotel

the staff were lovely and made us feel very welcome, one went out of his way to help us with the ev charging point

the cost of drinks at the bar are eye watering

and i liked the little extra touches like the the little milk carton that you could take to the bar and they would put fresh milk in for you for a drink in your room

rvice and quality) all excellent

plenty car parking, beautiful views of riverside, ample sitting areas indoors and out with comfortable

the tv was tiny and wifi kept dropping signal every few seconds

rooms were beautiful, bedding lovely, breakfast great. overall very very nice

of the best breakfast we have had recently

great location with a fab breakfast as well as great evening meal

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to order only

ev charger

another ev charger

easy to get to and they have a fast ev charging

pleasant staff. ev charger. free parking.

room next door had a load of kids who were noisy and running around in the corridor.

ev charger faulty

ev chargers outside the kent building: it is very difficult to load the app and get it to work etc

than hot breakfast and one ev charger had normal car

there were some ev chargers for cars.

great gym, great grounds. wish the sauna was open though.

hotel building and grounds are lovely, and there is plenty of parking including two ev chargers, and we had a warm friendly greeting on arrival

spacious room with a really good shower and breakfast was

perhaps even a reduced late bar menu or room service

breakfast was excellent fantastic service and setting

hear the people upstairs and the wifi was poor, but it is an old place so you do have to except some

ev chargers on site choice of alternative restaurants locally

as we went to the black country museum , lots of food places near hotel , kids loved the swimming pool , the rooms were very nice

plastic knives were placed in bag with food for room service, however we had 3 sets of forks and spoons

the spa and breakfast was yum- the coffee shop was excellent too with an amazing range of

location was great for the kids , the pool was warm , the staff were friendly and helpful

has ev charging points which was a bonus

2 x 7kw ev chargers available, one of which was unavailable due to a guest not moving their car

bed was comfy. ev charging worked ok.

only two ev chargers.

lovely location and building ev charger!!

it's a great find for me and a better alternative to other hotels in the area particularly the ev charging which is a great differentiator

clean, very modern, comfy. ev charger in car park (rapid)

impressed with the ev charger capability - and it actually works so good choice of provider

plenty of car parking and an ev charger (we didn't try it)

very useful having ev chargers on site

good choice of menu in the bistro and at breakfast the following day

lovely clean property, spa and restaurant on site

breakfast fantastic choice

i think that might be to the edge of ludlow rather than the centre, but a very easy drive and parking in ludlow easier than anticipated

the spa is lovely and just what i needed but if you re after a spa with a swimming pool and a lot of facilities this probably is not for you

great location and a lovely pub/restaurant. ev chargers on site.

superb value for money, great to have ev charging available

the location is nice, there's plenty of parking and they have ev charge points

there was a third party ev charger on site

big bonus that there s a couple of ev chargers in the car