the hot tub is great. however, we are disappointed that there is no swimming pool.

very comfy beds, great little pool and a nice gym.

gym and outdoor heating pool

restaurant no bar no breakfast no vending machines (a pop and chips cost 6$) curtains had hand prints (dirty) on

no restaurant or even a bar on site.

and wheelchair accessible • front desk staff are polite and helpful; on-site breakfast + spa options were a nice 'plus' • pool and hot tub well maintained; hallway photos reflect the

comfy beds, very clean, super spa and pool.

breakfast was not included with the room's fees

clean. beautiful pool area

, plenty of hot water, frig, lovely breakfast, nice staff, great parking

spa was excellent

when my wife booked her spa package that showed on the web site, she only recieved a portion of the treatment

gym and spa in a separate hotel

liked the coffee bar in the main lobby.

the bed was very comfortable. i liked that there was a spa & coffee shop on site.

the bar and room service menus are very limited

and the service for the young kids

free parking and really nice gym

incredible room service

desk, concierge, front door, servers), delicious food at both the restaurant and bar, amazing gym, phenomenal central location in the old town

on-site ev charging was plentiful and low-cost

kind staff and consideration for kids.

walking into a clean room with the exposed brick and soft spa music was a great

we had a suite with a separate room so that was great with kids

would like it if they offered room service from taverne louise downstairs...

we used the laundry service which provided a quick turnaround for the next morning as well as the continental

always welcome self laundry facilities which were not there

they took the kids to make hot chocolate while we were getting checked in and our room situated, without a second

they also have an amazing restaurant attached for room service

the room was beautifully appointed loved the shower and spa grade toiletries

speedy room service even at the peak of dinner service in the restaurant

gym was poor. breakfast not great

gym is very cramped and not enjoyable to use.

could not have drink at hotel bar as fully booked as a restaurant

room service was long and inefficient, ended up canceling our order.

limited bar service

i also used the fitness room happily

staff is exceptional and the small amenities such as the outdoor space, indoor lounge and coffee bar were so

room lighting a bit dark. bar area was almost non existent

room service albeit the connection to the restaurant 'next door' holds possibilities for

the hotel restaurant and bar served delightful breakfast with generous offerings included (like eggs, bacon, breakfast

the bar downstairs was awesome

i wish they had a bar / restaurant in the hotel.

no lounge or bar or eating facilities although they had an arrangement with the bistro next door

a small point but i was really disappointed to find out that you did not have a restaurant or bar s advertised, i realize their is a place next door but that is not the

pool, gym and outside patio are very nice

meh charging extra for wifi was kinda crappy.

wifi, not free. that was fine but it was expensive esp with the cost of the room per night

early check in late check out

getting to see the same waiter for room service each morning was a nice touch

there is a nice bar and restaurant on the first floor

the bar and the restaurant at the hotel were really good

also, they let me do early check in

very good restaurant and bar with inside and outside areas

his recomendation for cocktails at the bar below ( a cigar & cadillac made with apple brandy and rye whisky) hit the spot and really

useful gym with treadmill, bike and some dumbbells

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

location, the room, the hotel style, the cocktail bar, laundry room

could have a gym but i understand from staff this is coming.

a gym facility

and the gym could use a bench

no gym.

was very uncomfortable to do loading with kids and lagged because construction going on right in front of hotel

the sofa for the kids was quite unconrtable

so i had to throw away the kids' snacks because i was afraid they'd go bad

a lot of kids were playing in the water fountain during the day or lights during the night

we sent out laundry with good results

we got a room upgrade, early check in

no room service available

the kids had a lot of fun, though we stayed there during one of the

room next door was loud

the pool is fairly small but it's a pool so that was great for the kids

come back in the middle of the day during cold/rainy weather to take a break at the pool with the kids

the ev chargers in the parking behind the hotel.

bedroom was separated from the living area and kitchen by a paravan, no door

great location and room options with kitchen

the espresso machine and vino bar were added perks

the coffee/espresso bar was very convenient and appreciated

breakfast, parking, ev charging all included. great location without hills to climb.

we're not given info on spa services

did not have breakfast. great location. calming.

early access to breakfast and boutique (7am)

the hotel’s restaurant offers a terrific breakfast and lunch and several spa services

calm location, good breakfast, comfortable beds, swimming pool and free ev charging for tesla

swimming pool was kept clean at all times and it was a highlight for my kids

my kids woke up everytime

breakfast excellent

no pancakes or waffles for kids

excellent location. quiet rooms. valet was good and handled ev charging well.

2:30 am, we noticed it to the front desk but they did not had the bill merged with our last food room service, so we let an open voucher just in case they need to close the bill

if you have a ton of baggage or kids with you, i d recommend asking the hotel to help you reach your room

the pool at night, spectacular view

everything was clean and the gym and pool were very nice

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little game later on in the

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in halls at 11:30 pm - unwelcoming

bar stools looked old and should be recovered

the waiter wanted us to be seated at the bar and we did realize that he did not want clean the tables

hotel food menu needed a bit more normal food choices for kids

the rooftop pool including a bar offers a breathtaking view over quebec city

room service would have been nice but understandable during these times

top laundry service-helpful staff

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open to outside

room service menu was limited and was quite expensive

we did not really like the restaurant

the pool is outside . very cold. my kids were disappointed.

there is a heated pool, gym and an in-house restaurant which are great for a comfortable stay

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed, it was filthy

like the pool area, hot tub and gym

the hotel has a spa, gym but mostly a restaurant and bar with the most amazing 380 view if quebec city

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

only area that could have been cleaned more was the gym and spa area

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

ev charging in a secure parking lot. we only stayed here for this reason.

pool and gym also well kept

it was convinient that it had a pool for the kids

location, comfort, bar and resto on site wifi in the rooms

location great for bar hopping and close to old quebec

parking was reasonably priced, and i liked the ev charger

both have ev chargers

great location, great staff, comfortable room, free ev chargers in parking lot.

they had three free ev charging stations, still paid for parking but nice to leave fully charged

gym was a little cramped; not very spacious

pool restaurent, bar, barista gluten free meats 6 coffee cups room service price

location was good , property have ev charging points

location, facilities, 3 ev charging stations, cleanliness. comfortable beds and pillows.

they have three free ev charging spots, first come first serve basis

like that they had free parking and ev charging station; breakfast was basic, but good

free ev charger, great location for what i had to do, cheap.

we were really pleased with the availability of fast ev charging stations on site as well

excellent breakfast, free parking and wifi, basic at gym, comfortable room.

bath, gym

comfortable and clean, amazing staff, excellent location, a lot of food close to the hotel, gym

laundry facilities, gym and free daily shuttle to old quebec city

room size, bedding quality, breakfast choice, ev charger.

i like the ev charging, it was really easy to use and no fuss

breakfast, ev charging

friendliness of front desk staff. coffee machines. free parking. wifi connection

gym equipment, poor, small swimming pool

room service seemed to be absent, we had to go to the receptrion to obtain a bottle of wine and

also, the wifi in the room that i was staying was really disappointing

no bar in shower to hold on to get in, out of bathtub

for our family with 3 kids it was great, although switching out the 2 chairs for a hideaway bed would be practical

gym could be improved with more equipment

parking was very small and had a dead end one way road

moreover, no room service came to clean the room for the next day's stay

free parking

ough usually almost full). helpful desk personnel.

no free breakfast = no screaming kids

well located for my needs, has 4 ev charging station

breakfast was good and kids under 12 eat free.

a little noisey being right by the pool entrance.

there was a gym and pool included, but we did not use them

could not locate the gym. no convenient access to mac donald's by foot.

front desk staff was very good and welcoming good place to stay ev charging facility was helpful

staff, room and pool.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the opening hours of the swiming pool

the gym was amazing

needs more ev chargers

2 ev charging stations on site

dog friendly and ev charger for our tesla to get free full charge overnight.

gym is on the second floor attached to our room which leads for a lot of noise every morning to

washrooms are very small room always a bit damp/musty gym is under equipped

pool was a great addition for the kids

pool, breakfast, installations are new!!

not sound proof and you could hear kids running in upper floor .

i like the room, breakfast selection and indoor pool.

breakfast was great, even had fresh waffles you make yourself

no one offered me and my kids breakfast

hotel is furthermore advanced, inside there is a good restaurant, a good swimming pool, and inside your hotel room, you would feel delighted and comfortable by the wifi, and how it

the gym had some good equipments

the pool was empty and we couldn’t enjoy it

francis waited on all tables and bar on his own