there was a stuffy, cigarette-smoke smell in the room even though it was a non-smoking room.

wifi and tv service were great

limited number of devices for wifi

parking

great location, parking right outside room, ice machine

good location. staff were nice but not helpful. parking lot was well lit.

if you stay here, non smoking is your best bet if you want a good looking

sink leaked on the floor all night the bathroom door didn t close there were potholes in the parking

pet friendly and nearby. we had a bug man at the house and had to get the pets out.

booked non-smoking room but our room was smelling like smoked room

fast wifi, quiet rooms, and a smooth check-in process

lie too trucker saying they have truck parking an they don't

stayed in a smoking room and it didn t have that lingering smell

lie too trucker saying they have truck parking an they don't

t that bad, our rooms smell of cigarette smoke like something awful (but was supposed to be a non smoking room

parking is horrible. the room had a musty smell.

the wifi connection

getting in and out of property and parking was a bit tight.

theater room, game room with pool table, and indoor pool

great value, clean suite, pet friendly, and good staff at the front desk.

elevator *i paid for a non smoking room and they gave me a smoking room

wanted non smoking. cigarettes butts were in window seal.

people were smoking weed on the third floor

i arrived the front desk clerk let me know she didn t have no double smoking but upgraded me to an king smoking

no wifi

room service wasn t the best

indoor pool. complementary cupcakes for the kids. fun square with water fountains.

expensive breakfast for a family with kids

the hotel amenities such as swimming pool and gym were closed; of course, due to covid.

the gym could be much, much better

price, the windows open, they have smoking rooms, the tv wasn't connected to the wall, they have a stove, glasses

cracked ceiling, dirty inside and outside in the parking lot

arrived and the wifi was not working

i do understand that it is set up with a kitchenette but i still think they should offer

the hotel said they were pet friendly and two members of the staff gave us a hassle about our pets

pool was closed and no coffee or breakfast

room was spacious. bed was comfortable. location was 5 mins from the gym

pool closing time

breakfast was awesome

wasn't enough parking

pleasant staff in the breakfast area

not enough ventilation in pool area - room was like a chlorinated steam room

accessible to everything for everybody including my pet

no hot tub , only pool

even though it was covid the breakfast offered was very good.

hearing the kids next door :(

it has something for everybody, kids and adults

preschool sized toilets, ice maker was broken during stay, no room service for breakfast in the

lunch at their golf club bar was good and service was great

was absolutely excellent, staff, food, accommodations, activities for kids, prices, already checking for return

wonderful hosts, great room, and great breakfast!

breakfast was excellent

excellent breakfast, super quiet!

delicious fruit plate, sweet breads and omelets for breakfast, or gourmet waffles

i enjoyed the fireplace and relaxing in the jacuzzi tub

it has an indoor pool, a gym, a complimentary cocktail hour and amazing breakfast

i like how clean and comfortable it was for me and my kids.

the pool water too cold

room service.

salt water pool was a bit cool, but had fun in it once we got used to

be prepared that all kitchen utensils must be taken with you

bathroom linen was dirty ....no kitchen stuff..... bed kept moving and i got hurt

convenience & pricing , a small kitchen

full size fridge, two burner stove top, kitchen sink

my room was clean, and the wifi works perfectly.

gym room had a large hole in the wall and was very unsanitary

the pool could use steps into the pool. pool only has ladders

beautiful room and pet friendly which i appreciate

noisy kids repeatedly running down the hall at all hours (weekend) very dated - but not

the parking lot needs repaving and the grounds needed cleaning up

you have to call to the front desk to add the wifi to the tv every time you turned it on

then there was a little breakfast offered

wifi was spotty and that s crucial because i had no cell service in my room but overall, that s

signal loss on our cell phones for some reason there and the room we happened to be placed in the wifi was not

the breakfast was only muffins and cereal. couldn't get on wifi.

was nice wifi was amazing

uncomfortable and room service knocked when tag do not disturb on door pool far location and not neat like

very friendly hosts and covered parking

i liked the covered parking

good value and location. staff and room service were excellent.

no breakfast

parking near our room

pet friendly

there were semi trucks taking up 8 parking spots so parking was hard to find.

pet friendly with a first floor room

ice creams every night made my kids super happy

the pool and spa were great, my kids loved it in there

booths in the dining area had their own tvs at the wall on the table, which was a plus for the kids

i loved the fact that their small gym is open 24 hours.

family of 4 came to williamsburg for our first busch gardens trip since having kids

the location, the fridge with freezer, pool with gym, and free breakfast

the gym was clean and the staff were nice and helpful

clean, quiet, comfortable, parking very easy

there was abundant parking available

clean room and facility including pool and gym