staff were very helpful, room was spotless, the bar food also was very nice and reasonably priced

loads of space for the kids the to play outside the hotel

room as described, tv reception in room could have been better (if you have kids with you)

no lift down to our rooms, was awkward with buggy, bags and 5 kids.

kids kept waking up with doors banging loudly

safe parking facility

room service available at night , residents bar closed earlier than stated in information

early check in and excellent service

location is perfect, staff is very professional and friendly, room was very tidy and modern, room service was excelent

lovely bar with music both nights we stayed

after several weeks of traveling the laundry service provided by the hotel was awesome

laundry service was

some tv channels didn't work.the wifi was a bit slow and kept

room service and rooms were also excellent

staff. breakfast.

parking garage was very small. we parked down the street.

staff were wonderful, room decor was beautiful, bar food was fabulous

2nd year going for winterval,and the fitzwilton is ideal for us as a group of 8 adults and 2 kids

room service was great, good quality food and very fast

this meant an extra 24 added to my break to pay parking for 48 hours

additional beds for kids were too hard

us out with anything we needed the rooms were clean and tidy they give us colouring books for the kids definitely will recommend

very central, free car parking, late check out available. welcoming staff.

the place was lovely just to fair from the town to walk to kids

very few guests but still we were placed in a room next to a young family with several very young kids

the evening when we went to the bar for a meal,the time lapse between the wait staff taking our food order and the arrival of our

the restaurant there were kids running about the place, walking on seating and making a lot of noise

love the late check out because you are not rushing to get up early ti get ready to leave

will start with kids menu: i order bangers and mash

kids was running around late at night, but it's not hotel fault.

was very good over all bar for dropping a fossil watch in bedroom forgot to pick it up and when i rang no1 found it

getting up there with both kids in our arms while carrying all our luggage (no assistance offered) was difficult

and on coming back from a walk on the seafront (literally a stone's throw away), we went into the bar where dogs are allowed

the staff were the friendliest i've met, especially the two lovely ladies who served us breakfast

friendly staff, good location and value for money. the breakfast was delicious.

great breakfast, lovely swimming pool

fridge wasn t stocked, no room service after 10 pm ,no alcohol served after 11 pm even to room was a little

spa needs a little renovation but overall the experience was brilliant

the breakfast choices were varied and of a very high standard

can't say enough about the service received from the reception team, room service team and bellboy

kids loved the pancakes....and the pizza delivery.....

spa and decor was fab

it has a kids club which my daughter liked a lot, an access to a fitness center with pool

a large hotel that was very clean and well looked after nice pool and sauna area

required a knack to get it working and the pool which isnt just for guest use had unsupervised kids and really made it

had room service after arriving, having just completed a

the food was wonderful, the spa was amazing, and the room and staff were top notch

also i'm definitely coming back with the kids

no pool or halloween celebrations for the kids.

lovely staff and delicious breakfast. best food i ate in kilkenny.

touches and well done the underground access to spa and pool ,the honey comb presentation at breakfast the pancakes lovely the fact that the car

i got in a great workout in the gym and the pool and then took my son swimming

was immaculate, very spacious which was ideal for very active kids

by the time we arrived, bar food was no longer available, and the range for room service was very limited

totally on top of their game - location couldn't be better - parking a dream and the swimming pool was awesome - this hotel has everything right

bar is great, pizza is great, and the breakfast is worth it

hotel was very accommodating to our request for our early check in

welcoming and friendly staff. bar and restaurant food was beautiful.

staff , room, bar , location couldn't fault the hotel at all to be honest

friendly welcoming staff, late check out, excellent location

bar was a little noisy when the kids were going to bed

reception lady and bar man was very freindly

staff at check in and check out had a few drinks in the bar david the bar man very pleasant and good chat bar lacking few more drink types bit music but

breakfast was continental and my kids were delighted with it

we stood outside in the cold with our two small kids for about an hour not knowing what was going on

the hotel layout was good, good parking facilities

breakfast was excellent and location was good

very helpful lady beside reception that showed us how we could use the changing facilities in the gym, as our room was not ready and we were attending a wedding there

spa facilities were great

facilities including a pool and gym, animal park and buffet breakfast

breakfast was lovely and included in the price which is rare these days

breakfast was nice but i think the the hot food section is a little too small for such an otherwise

the style if the hotel, the colours of the furniture and layout of same, the staff were friendly, breakfast was

the food in the bar was very good too and the staff were very attentive and pleasant

hotel staff were very pleasant and helpful food was great breakfast was excellent large room with very comfortable beds very clean would use this hotel

we also got room service, food was hot and couldn't fault it

only downside was the thumping house music at 6 am from the gym but i was up for work anyway

breakfast was lovely ,many options provided, staff were so accommodating, i had small kids and travelled without my husband ,so appreciated how kind they

parking a bit odd

pool was clean and the gym was also great