a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

modern - style - design ! parking in front of the room

the spa and outdoor pool are terrific

outstanding service at every stage, foh, bar, pool area, restaurant

breakfast was good

due to its location but a taxi ride away was okay for us other comments to note is that at breakfast time tea and coffee had to wait a while before serving- by this time we often nearly

pool area with river views is perfect to soak up the sun, if the weather is not helping you can

everything: location , view, decor, staff, infinity pool, staff and hotel s perfume.

cold food from hot breakfast buffet

breakfast was included, which was very good and a beautiful setting on the river

there is a kids club, but did not try

the hotel was modern and comfortable. amazing ambience !! breakfast had a lot of options.

i highly recommend the spa treatment katia the therapist was awesome, we loved the

big comfortable room , nice breakfast , nice staff , excellent restaurant for dinner

staff were very attentive and the room was a delight, as was the sauna, turkish bath and indoor pool

the breakfast was marvellous and the dinner experience and bar service was all one could ever ask for

was the most disappointing throughout our stay- one night at the restaurant and another with room service as there were no seats available

i was especially impressed with the breakfast on the 10th floor the view was just amazing ud83dude0d and the staff were very

good breakfast, near tram station, near shopping mall, good wifi

free parking but the highlight was breakfast buffet with a very nice view from 10th floor

wifi in the room did not work in any of our devices and the front desk staff was not able to solve

it had a nice bar and breakfast included also had parking

the breakfast was great and the room bigger than we expected

very good breakfast and location, near metro station

all good, but maybe include more proteins in the breakfast, like scrambled eggs

very good breakfast

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

the restaurant and bar were excellent

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

breakfast spread is good and there is a spa and gym )but we did not have time to use)

spacious room very clean and neat, well decorated, comfortable bed

the gym was closed for refurbishment

loved the gym, pool and facilities

rooms are spacious and well appointed (pool view recommended), and the amenities are excellent

were always happy to help, the environment was beautifully looked after and the amenities, pools, spa and public spaces were enjoyed with minimal effort, seamless care and maximum consideration

room with a pool view, great outdoor pool topped up with evening dj and cocktails

quiet elegance, modern amenities, comfortable bed, great food, fabulous spa and friendly and super helpful staff

no gym

the bar staff were very friendly and helpful

unfortunately i didn't realise i could eat breakfast in the restaurant, i thought there was room service only

gym equipment

very friendly people, from restaurant, bar and cleaning

and the rooms and breakfast was very nice

the breakfast was good, there were oranges every morning so you can have fresh juice

for breakfast maybe a coffee machine maybe better it goes too strong in a flask jug

wifi was very intermittent. our room was quite small.

hotel personnel was amazing, their hospitality was over expectations: reception, breakfast, room cleaning, everything was really professional

the bar staff offered an incredibly well synchronised table service and were very pleasant to chat to

the pool bar is great for food and drink, although rather expensive

the attention to detail, the elegance, the breakfast — all were exceptional.

the excellent staff, great breakfast, large, light and comfy room. great spa, gym etc

during winter you can enjoy the indoor pool, the bar and the spa

i did not have breakfast at the hotel because it was provided each day by work, but the restaurant looked gorgeous

there was no bar on the rooftop.

they arranged for us an early check in

i stayed with my two kids and we all loved it

location was conventional, able to store bags after late check out

we realize this was off-season, but we appreciated having a bar and restaurant on property in the evenings when we chose not to go out

food and drink quite expensive. ordered room service one evening which took over an hour.

new hotel, full amenities, gym, pool, and restaurant

the staff in the bar and restaurant made me feel very welcome and provided an excellent quality of service, i also

the bar & bartender was exceptional, as was the food and food service

well equipped kitchen

it was very clean, and the room had everything necessary (many plug points, fully decked-out kitchen, good place to store everything)

it was a well sized flat, with kitchen and living room, but we haven`t used any since we were

very well equipped kitchen inc an oven

the kitchen was equipped with all the essentials, and the shower was powerful, you truly feel at home

great views from the rooftop bar area. very friendly staff.

rooftop bar and terrace were excellent

the location and the rooms good size and rooftop bar and the staff

clean, comfortable hotel, nice breakfast and bar on the roof.

room was spotlessly clean and got early check in

hope i can go back with my grown kids someday

breakfast was so good

the breakfast was delicious

hope i can go back with my grown kids someday

wonderful staff!....great comfy bed/pillows.... incredible breakfast!....the best hotel.

for adults only so my husband and i couldn t use it as we came with our 2 kids a 6 year old and a 1 year

location,cleanliness, staff friendliness, early check in, thoughtfulness, available parking

was nice, clean, a pleasant stay and ++ points to the staff for being so nice and letting me do a late check out

wifi does not work in the rooms, only in th main lobby and near the pool.

complaint is that you have to pay for the use of an indoor pool and sauna

lovely rooftop area overlooking porto with bar and snack service

we were offered an early check in, which was much appreciated

the bar was reasonably priced and very friendly staff

arrival, breakfast has very limited hot options, no iron/ironing board -being told to use their laundry service

there is a self service laundry within 50m of hotel

enjoy breakfast on their sun soaked balcony overlooking the

only thing i’d have liked that wasn’t there would be a bigger bar area but not really a huge issue when there are lots of excellent bars on the hotels doorstep

trip to porto was our first one abroad since the pandemic started – and wow has it set the bar high for all future trips

i also expected the hotel to be larger and have a bar etc, it didn't, this was a shame

was amazing, breakfast and dinner, as was the service

great location! and breakfast was also very good.

wifi: internet is working but a bit slow

located modern hotel with helpful staff, clean room, strong wifi, vigorous shower

access tohotel wifi cut off from 10am morning of checkout

everything from location,; to staffs; to wifi; to the rooms

if needed lift in hotel wonderful view of square from our room bath plus shower movies on tv wifi worked well in room and hotel great breakfast lots of restaurants near as well historical area

bar open in the evening

the hotel has a small gym, super friendly & helpful staff

staff we didn t find very helpful or friendly, we wasn t explained about wifi or how to even find our room no smiles or seemed happy to have us

bar toilets had no soap, room was a bit dark but not a crisis

good fast wifi and flat screen tv with a variety of channels in a number of different languages

the spa were wet, with no dry areas.

the wifi/internet access was both unreliable and slow when it did work

gym needed heavier weights

fast wifi excellent location comfortable room

wifi has been slow

excellent breakfast

wonderful breakfast. best location ever!

staff was very helpful.. location perfect.. very luxurious breakfast.

neverthess, room service provided us with warm milk free of charge every

breakfast had warm choices

a decent breakfast

free maps, breakfast, tv, wifi, towels

all the staff were wonderful & breakfast on the rooftop was included which was a bonus

gurt, fruit, cereal,

the bar has a gorgeous view

the breakfast was so delicious

room service - bathroom not fully comfortable

rude staff - no proper room service - lacked basic food items for room service

(must note breakfast was acceptable, no problem there) also access to the hotel can be a bit tricky by road on

lobby and bar area were really nice, with a pretty garden to relax in

clean and comfortable, with a nice hotel bar and garden

the restaurant/ bar was also nice

breakfast was fine. it would have been nice if the bar was open later.

breakfast was perfect but i didnt find bar in my room, that is strange for 4* hotel

rooms are brand new, breakfast is delicious and staff very friendly

breakfast was exceptional

restored bulding, good decoration, very friendly and welcoming staff, very good breakfast served in the room, good and central location at walking distance from main touristic

e celly location and breakfast staff is friendly loved the place!

the location and the staff. breakfast very good.

the pool and gym facilities were excellent, very relaxing in the sauna

very good wifi

very nice staff and room service

time for the kids at the pool should be different.

gym and pool facilities were excellent

the breakfast is nice

service from front desk to supreme breakfast was better than a 5 star hotel

breakfast was tasty

bar downstairs is an extra pleasant space

breakfast is outstanding with an array of fresh fruits, cereals and breads plus pancakes and

rooms are spacious and clean, and breakfast is a treat

never had an issue getting extra towels and breakfast was great

we left before breakfast started but a packed breakfast was arranged

breakfast was great ,location was great

the breakfast was fantastic

room, breakfast, location all excellent.

central, clean, spacious rooms, excellent breakfast.

didnt bother with restaurant after that wifi useless see through doors on toilet & shower doors - no

i personally loved the spacious shower, comfy bed and delicious breakfast buffet

good value of price with hotel breakfast included

restaurant and bar on site

we got an upgrade and late check out without charge

excellent breakfast, a great gym with a coffee machine next to it, and an outstanding location

next night concierge arranged taxi to airport and breakfast pack

is shame that the hotel for a 5 star hotel it does not have a bar open to the hotel guests in the late evening

centrally located - room was pretty cool - breakfast was abundant and staff serving couldn't be any nicer

the breakfast was great and the patio space was so relaxing

loved the breakfast and the cleanliness of the room

location, great ac, showers, and breakfast

breakfast is outstanding and very kind staff

good wifi internet

once you are inside it is peace and tranquility lovely receptionists bedrooms bar and lounge area

ud83dude0d she was great and helped us get aeroport transfer for 4 adults and 2 kids straight away

the room was beautiful and spacious, and the hotel has a lovely dining area where breakfast was also good

amazing location, nice room and good and home made breakfast

milk in room for tea/coffee bath towels too small slow bar staff on wednesday evening with poor preparation not clear about car parking reduced rate & how

the breakfast to top tear and bar was very nice as well

bar area is very inviting

iced platter for fruit at breakfast made fruit very cold

the staff were lovely; the room spacious and very comfortable; breakfast was varied and tasty