gym is tiny with old broken equipment which seems to be 30 year old

breakfast spread is good and there is a spa and gym )but we did not have time to use)

spa is not working, we only had one towel in the room (two people)

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from

room service, room was not cleaned until 2pm

i was especially impressed with the breakfast on the 10th floor the view was just amazing ud83dude0d and

good breakfast, near tram station, near shopping mall, good wifi

the bar was ok, but it was a bit of a rip off having to pay for a few peanuts

free parking , bar on site

new! good location. nice view from the restaurant/ bar on the top floor

the gym is beautiful, the pool is amazing and they offer massages, nail services, facials on site

free wifi

pool and sauna were nice but frequented by many families, so it was very loud and not relaxing at

the pool area was great after a day exploring porto

the bar staff were great, particularly carlos, who was educating us on the different types of port

the wifi was useless. the staff were unfriendly in the restaurant. reception staff ok.

breakfast is excellent, the service also

crowded in the dining room at breakfast, it was hardly possible to find a table, even when taking the food it

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

great service, great room facilities, spotless, great breakfast

i would love to see in my next trip a mini bar and pot to make water hot

good breakfast. clean rooms and comfy beds.

breakfast could be better.

everything inc breakfast

was to recommend, from the polite staff, comfortable room, to the great american and continental breakfast

facilities - beautiful outdoor pool, good indoor pool, extensive gym, lovely secret spa area and great choice

also the temperature of the spa pool should be more

housekeeping standards not consistent service at dicks bar slow and not that attentive room service menu too

room service menu on qr code is not the most user friendly for such a hotel

clean, very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool,

breakfast, dinner, the bar and the staff, room service all lovely

the positive: the view, clean facilities, beautiful room and very friendly staff at the bar (only)

breakfast, dinner, the bar and the staff, room service all lovely

amazing location fantastic rooms great relaxing pool

room was spacious and comfy, the staff really helpful and the spa was a lovely treat on a rainy morning

in particular, several machines in the gym were out of order, which is not consistent with the standards expected

check out could be faster and more efficient. pool use ought to be free for hotel guests.

fully kitted out gym - cardio and strength

was a shame the pool wasn t available but we were told in advance and maintenance is unavoidable

the bar has an amazing view of porto and excellent cocktails

fully understood my complaints and immediately told me that he would not charge us for the pet stay, neither

only provided on the first day room service was sloppy

lovely breakfast, beautifully presented

there was no problem with wifi to work, even in the garden

the coffee during breakfast .. but psst you can ask for good coffee too ;)

wifi was rubbish

location, modern apartment, bathroom, kitchen and comfortable bed

we, especially the kids, enjoyed the little pool

bit noisy from the street at night if you let the windows open, wifi is limited in the room and

there were no knives or cutting boards in the kitchen, and no instructions on what to do with the garbage

the hotel is modern and very cosy, big room with kitchen and huge bathroom, amazing ladies on the reception,

the rooftop offers exceptional views across both gaia and porto, and the small rooftop pool is the perfect

massage at the spa was excellent

the kitchen was well-equipped

smartr porto reis de gaia & spa sits slap bang in the heart of gaia, surrounded by the famous port lodges, with

a little trouble with wifi connection but other than that no complaints.

gym - small and not well equipped swimming pool could have been amazing with some renovation

location is great and pool is lovely

wifi wasn't very good and the elevator situation was a bit confusing; but two small issues that

the view from the 6 ponte sky bar was breathtaking

breakfast was average

the included breakfast was great. location was very close to the water. very walkable

quiet i never hesrd any noise from other guests, well designed room, very comfortable bed, good breakfast

the breakfast was incredible- each day was a little different and each item was so tasty

had some wifi issues the first day but they were fixed.

breakfast was very good with exactly what we asked for with prompt service when we arrived at the

24/7 free beer bar was a surprise

loved rain head shower, the breakfast service, and location

they did our laundry, helped print documents for our next destination and helping get a package to us

the breakfast spread each morning was amazing

the location is perfect, the room is very stylish, clean and cozy, the breakfast is good and you can drink tea

staff, bedroom, breakfast

the location, cleanliness, kindness of the staff, the breakfast, the bed, the shower, the view from the windows

view is great, wifi works fine, the staff indeed works for your comfort and well being

the breakfast was incredible location perfect

the breakfast buffet is also worth mentioning

room service needs an improvement and that was the only minor side; more choice, and not overdone

) (the 40 euro body lotion that the spa gave to my wife as part of 60 euro deal was correctly charged for

there was a varied breakfast

it was in a great location! great breakfast! amazing staff!! ud83dudc95ud83dude4f

only thing i’d have liked that wasn’t there would be a bigger bar area but not really a huge issue when

trip to porto was our first one abroad since the pandemic started – and wow has it set the bar high for all

was amazing, breakfast and dinner, as was the service

the breakfast was delicious

small size of property. comfortable beds, good breakfast, friendly, helpful staff.

breakfast was great i enjoyed it.

each morning there was a breakfast with a large selection of cheeses, meats, fruit bread and pastries as well

breakfast and bar area

lovely breakfast

this hotel is an architectural marvel, and the bar was small but very friendly and well-stocked.

ideally situated, modern and well maintained, excellent breakfast and very helpful staff.

bar downstairs is an extra pleasant space

rooms spacious and spotlessley clean , room had a mini bar , prices very reasonable , futniture minimilist but

clean, prime location, friendly staff, bar and breakfast was amazing.

wifi wasn t very good.

10mins into town if you don t want to walk - it s such a beautiful and peaceful location - breakfast was

place away from touristy area, lovely staff, excellent food and service , beautiful swimming pool and a well

bar menu, if you re there for more than a few days

lovely pool with a beautiful view also

the bar in the evening serves a great selection

breakfast, staff, attitude to guest, rooms

absolutely beautiful ! wonderful breakfast, perfect location, and helpful staff!

we left before breakfast started but a packed breakfast was arranged

breakfast was great ,location was great

the breakfast was fantastic

loved the roof bar too

absolutely amazing staff, all from reception to the bar to breakfast and room service

was tool small (double not queen in that irregularly-shaped space, and the view was someone s laundry line

the staff were exceptionally friendly and the breakfast superb

also, the wifi did cut out often

location close to the river, restaurants and bars. wifi was good at least in our room.

it has a mature person's bar that is easy to hang out in, and the rooms were a great value for the price

very professional, friendly, helpful staff. nice to have a bar on site. great central location.

great place, great bar across the street

no tea/coffee facilities, no fridge, patchy wifi, no usb charging sockets

indoor breakfast

location, garden area and pool

great location and great to have pool

staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent breakfast

location, wonderful staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent

i didn't get the breakfast because from the photos it seemed to be a basket with cold (yet i'm sure delicious

use code for entrance, kitchen

free wifi, plus a kettle and some items to make coffee

nice rooms with kitchen, extra clean and the price is more than fare

the kitchen is a great touch also the tea and coffee provided

one complementary drink voucher was given to each person in our party to enjoy at the hotel bar during happy

we asked about room service and eating together as a family in the lobby

the room was perfect and great room service

wonderful spa they even did a bit of laundry for me

the room service menu is very limited

back to our room, doors opened, tea pots refilled with hot water, room service like no other, bar and restaurant

i would add some water by the sauna and a hairdryer in the changing room by the pool.

fantastic service , fantastic facilities, great breakfast

a la carte breakfast at no extra cost, made on the spot by the chef with choice and seasonal products

best breakfast i ever had in an hotel. excellent quality

minutes to town lovely view from balcony v comfy bed fridge kids eat breakfast for free sound proof

hotel staff excellent especially tanya at reception and the bar staff were excellent

i stayed with my two kids and we all loved it

comfy bed for us and our kids to share

service and food was excellent here - unusual and fantastic we were able to order room service here and being

wifi was not working at all, it kept disconneting all the time.

location, location clean, easy check in, helpful staff comfortable bed and full kitchen with everything

in the morning, no at the afternoon on the day of accommodation + unnecessarily complicated wifi password, i

good location. staff responded as needed when there wasn't wifi.

kitchen lacking some equipment, our room was a studio and not the one bedroomed apartment we

and they also have a 24 h gym, spa and you can rent a bicycle

also had a small but nice clean gym

only minor problem was the spa staff was never available

the wifi on the phone disconnects continuously and requires repeated signing in which becomes a bit

only minus point is that the spa area was under construction and we could not access

breakfast was gorgeous, good bed, super clean room and bathroom, wifi worked, we got a fridge, kettle, tv, good

the breakfast is very good (you must try the french toast

great breakfast and super helpful staff.

loved the breakfast and the cleanliness of the room

centrally located - room was pretty cool - breakfast was abundant and staff serving couldn't be any nicer

they allowed us to check in at noon, also they have prepared breakfast box for my check out day as i was booked

we could not order room service as dialling wrong number

great room service always available and super nice breakfast

shopping mall next to the hotel, nice employees and gift to kids, large room with three beds, not far away from

cleaning, wifi never worked, no views from the windows, extremely small closet, no workspace, very expensive

food for room service and breakfast both took a while to be prepared and the staff were not as on top of

is a bit disappointing that, considering the price of the room, to order from room service was 15 regardless

the gym is pretty small but for a simple morning work out is more then suficiente

pool was not heated and small

best breakfast-views we ve ever experienced

i know, what it means - pets friendly hotel

the swimming pool is really small ... and 0.7m in depth!!

oh, and a great little plunge pool on the roof with amazing views

hotel is pretty new, good facilities, nice gym, very good breakfast

we enjoyed a drink from the bar one evening and bar tender suggested some delicious wine for us at 5 euro per

the staff were so helpful and helped me book dinners and a spa treatment at recommended locations

breakfast and our male waiter was marvellous every morning

staff were all lovely, breakfast delicious, bed and pillows very comfortable

only downfall was the breakfast on some of the morning wasn't great - i believe maybe the chef didn't turn in

breakfast, unfortunately it s very little choice for 5* hotel

the rooms are very comfortable, the rooftop pool feels luxurious and the spa is amazing

the gym and spa were very nice

good location and nice rooms the breakfast was also very good

and very well appointed with nice rooms, restaurant, spa with indoor pool and also rooftop bar and pool

breakfast is excellent and a highlight of the day

we loved the bar and restaurant too, enjoyed some delicious meals and lots of port wine

the spa facility did not disappoint especially, rita, who has the most talented

we really appreciated the sauna and pool and the 24 hs gym

wifi did not work in our room 010 which was a major disappointment; everything else was great

spa seemed bigger on the picture

room didn't have a place for my laptop wifi was not good

wifi was weak.

poor wifi ..

more wardrobe space. extra towels. wifi was poor.

the wifi was excellent, and the room had air-conditioning

concierges were kind and the room was clean with excellent wifi access.

free only one bottle for stay 3 nights, wifi is not okud83eudd72

however early check in was not possible, cuz we didnt request in advance

staff, good wifi connection, great location, very clean, comfy bed and pillows, big bath towels

had our laundry done through the hotel and we didn't ask the price

location, tasty and quick room service meals, and nearby car park.

we love de spa and swimming pool

the room was spacious and ready for us when we arrived (earlier than the usual check-in time)

spa was not working properly, steam room was not working i almost burned my feet the was very hot

location a+ pet friendly parking nearby fabulous breakfast friendly and helpful staff

size of the room with the kitchen

enough shelves in kitchen area the location was down a very steep hill

wifi wasn t working

hotel on very steel hill ( but it was in porto!) . wifi variable link.

wifi is also super fast

breakfast in the basement bar - which was also available at night for drinks when we returned after dinner-

breakfast was plentiful, service excellent and location was great

breakfast was excellent too

the swimming pool was a quaint pool which we used one afternoon when it was hot

it is a la carte, perhaps they have one person in the kitchen and you should wait (or at least we had to) for

wifi was iffy at night. it did work at the end.

spacious room, clean, location was fantastic, good wifi , great breakfast a lot of options everything was

wifi worked very well

there was no mini bar so we could not have cold water to drink. very small gym room.

well equipped gym, though small

- super centrally located, a quiet and clean room, a very modern hotel design, and a great breakfast

the staff were friendly and the breakfast had good choices

breakfast very good for price

hotel with a really nice design, friendly staff, good breakfast, and a central location close to aliados, clerigos

breakfast is delicious

shared bathroom wasn t good and clean. also no wifi on 5th floor

slow wifi

was no wifi at the 5th floor, and you had to leave the key to them everytime you went out

wifi in the room was available only in the bathroom and near the door

their customers comfort - i was shocked to see so many of the little bugs all over the bed - laundry cost me 2

breakfast was excellent; again the breakfast host lady was super friendly and welcoming

many thanks to isabel at kitchen, she's one of a kind person

breakfast was decent with various choices including savoury and pastries

wifi strength was not great and kept disconnecting from my devices

the wifi signal was weak.

located modern hotel with helpful staff, clean room, strong wifi, vigorous shower

it does offer everything you need plus free wifi

the room was spacious, clean and comfortable. good wifi and good supply of water.

the hotel was clean, comfortable, modern and everything in the room - wifi, tv, bed, bathroom - were all great

great wifi

breakfast is very good,

very moder design, nice lobby and bar and breakfast area

the staff were lovely; the room spacious and very comfortable; breakfast was varied and tasty

enjoyed the bar in the lobby, the breakfast had a great selection, rooms were cozy.

breakfast each morning was truly great, with a fabulous selection of both hot and cold dishes

gave us a very nice room with an out door patio by the pool and hot tub

unfortunately, the room does not have a balcony that you can sit on when the kids are asleep.

and the drinks at the bar were tasty

no kids are allowed which makes the spa hard to use if you have kids…i would instead suggest setting

the hotel was spacious as i was traveling with the kids

clean, comfortable hotel, nice breakfast and bar on the roof.

impossible to obtain milk via room service whilst breakfast was on going

the hotel does not provide any room service or supplies such as plastic comb or razors

the wifi is very weak and couldn t connect to all the social media.

only the the room i stayed in from the early noise from the kitchen above

holder, hole in shower door almost broke my finger when i opened the door after showering, cables/wifi box

also has fast wifi if you need to work and a very comfortable chair and desk for it

really love the room design and room service

breakfast is wonderful

the room is modern, large and clean, wifi worked well and the showers had great water pressure

not sure how it would be if traveling with kids as the rooms aren’t the size of hotel rooms in america

not sure how it would be if traveling with kids as the rooms aren t the size of hotel rooms in america

the room was spotless and the wifi was strong

breakfast was excellent

staff (specially the ladies from breakfast- patricia and josi who always served us with a smile and were super

very friendly and helpful staff, beautiful facilities, central location, great breakfast

we tried to sit outside for a drink at the bar early evening and gave up as the service to even order a drink

there is an amazing coffee machine for a quick cuppa, and the breakfast spread is out of this world, especially

excellent location breakfast was really good clean took and very good rain shower

liked that the room was neat and clean, the staff was friendly and wifi was working properly

breakfast ordering too complicated

everything except no wifi

the hotel is pet-friendly

breakfast was great, plenty of choice, staff on hand, fresh food and slightly different everyday

too much noise from the hall (people talking in the morning, kids running, etc) - even though the situation was

there are good facilities (fast wi-fi, swimming pool and gym) and the staff were helpful giving me recommendations

kids loved the pool which was heated and the atmosphere was so calm and peaceful, location was

pool area was great and not too busy in september

wifi stopped working at times

rooms have no kitchen but it wasn t a biggie since i mostly wanted to explore the city

a small kitchen would be great, everything else was amazing

there was loud noise and bad smell coming up from the street -no hairdryer in the bathroom -no kitchen or any

wifi didn t work

breakfast was exceptional

the location and the staff. breakfast very good.

rooms are brand new, breakfast is delicious and staff very friendly

convenient location, stylish, comfortable bed, very clean, lovely staff and delicious breakfast

delicious breakfast served in our room

no iron or laundry after covid

the room was just a tad small for the price, and the laundry service was extremely expensive.

the pool was perfect for a refresh in the afternoon

room service was very slow

attention to detail when it comes to room service helpful reception, concierge and bell staff

a swimming pool / spa etc would be a nice addition.

breakfast was nice, lovely area on roof

great shower quiet air conditioning rooftop breakfast and bar free glass of port in reception friendly and

wifi is a disaster; it has a different connection for each room and most of the time my mobile

warm welcome. great breakfast. very friendly and helpful staff.

bed a bit hard, wifi difficult to connect.