wifi is excellent, the rooms are well laid out, and they have a pool

- nice pool

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

people were talking at 2am outside out room in the pool area and nobody in the staff told them to be quier or

i didn t use the pool because the water didn t look clean

no hot water, neither wifi signal at the bedroom

pool was nice and the lawn was very beautiful

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

the room service excellent

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

clean and relaxing garden with nice pool

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

pool and spa was relaxing

the view is incredible the hot tub the pool

the wifi did not work in my room and the decoration in the room was very standard for the price.

), and while the property-wide wifi was very good, i did not get wifi in my room (located at the bottom the

in other hotels, as soon as someone leaves a pool chair or bed, the hotel staff disinfects it and the area

property and design that mimic nature, the pool was gorgeous

the staff, premises, pool, food, very good place

common areas were great, pool, restaurant

the pool and the temazcal

we loved the sauna experience and pool time

property is beautiful; gardens, pool, temazcal, rooms, terraces.

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

my bedroom didn t have wifi or a door for the bathroom.

nice garden and pool, friendly and helpful staff

sorry we did not have breakfast. we left earlier

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

the pool bar the staff took way too long, it took at least 30 minutes for them to bring us our drinks there

wifi was a disaster. we couldn t work at all. lots of issues and not resolution.

the room was wonderful but small things could have been improved such as, a wifi code upon arrival, being made

the hotel caters to adults who want tranquility and a serene environment in which to relax, take a yoga or a

staff took way too long, it took at least 30 minutes for them to bring us our drinks there is no wifi, something

wifi is bad but that is everywhere in tepoz.

shower but onky after comolaining 3 times to the owner and he recommending i wash myself in the pool (not joking

there is no air in the room, no wifi and no signal

very charming and well kept garden and pool area.

the wifi service only works in certain areas of the hotel not the rooms

only the pool was not warm as indicated. it was very cold.

wifi in rooms, no ventilation in rooms, little hot water in shower, expensive , no gym, isolated

the breakfast is spectacular, and all our meals at the restaurant were healthy & delicious

gorgeous property, beautiful views, strong wifi, friendly staff. will definitely return.

i loved the pool & restaurant

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

location, great breakfast and friendly staff. safe location.

the breakfast was quite delicious and the entire surrounding space of the building is lovely

the parking area is small and its entrance is extremely narrow

the bar and bar service was great

premises were very clean, as was the pool

hotel is at the foot of the road, it is noisy, but it has a wonderful garden and pool behind it, with a palapa

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

it was a nice weather but too bad we couldn t use the pool because it was a raining season

breakfast menu is slightly overpriced for the quality

very clean, nice landscaping and pool/jacuzzi

they took our breakfast to our room and it was delicious

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

fantastic secluded gardens and swimming pool. breakfast and french pastries are memorable.

the roof top bar was out of service when we stayed

the restaurant and bar closes to early

breakfast is incredible

also, the curtains were very thin so the light from the parking lot went into the room all night

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

poor wifi connection

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

tv service in poor, pool is shallow great for childrena

lovely views of the mountains, extremely tranquil, and relaxing pool

is no parking at the hotel

hotel is a gem, with lush plantings and a lovely pool

breakfast, though healthy, is very limited

the breakfast included was very little portions

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

the staff is very respectful, and there is a swimming pool, for a hot day

didn t have a chance to try the spa but everything was

breakfast was excellent, the staff were so helpful and polite

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

beautiful hotel, great rooftop jacuzzi and pool. friendly staff.

pool was cold

no bar service so you can't even get a beer at the pool

drinking water has to be bought in the bar which closes at 6 pm

wifi wasn t working in my room, staff was rude!

grounds, friendly staff, huge comfortable bed, nice breakfast

quiet location, and spa service

pool and pool area should be cleaner

wifi was virtually non-existent in room

i would highly recommend getting a spa treatment while staying in the area

the location was really central, the parking inside was also a plus.

location is right in the city center they offer free parking

the wifi has some trouble reaching my specific room.

the wifi worked well

wifi was exceptionally good.