parking is easy

location was close to town; parking onsite was a big bonus

free parking

clean and adequate equipment in kitchen to self cater

stay was wonderful, beautiful grounds and our room had everything we needed including a small kitchen

great location and good breakfast. very clean

all the staff bar one were super nice and helpful

views. very dog friendly , great breakfast

very good location near old town and station and nice breakfast.

there was wifi, a special room for working, and tea and coffee on demand in the breakfast room

everything was great, especially the fact that they are pet-friendly!

excellent hotel with very friendly staff and services. pet friendly. highly recommend !!!!

many amenities: gym, 24 h access to the 'club' where you have access to computers, printers, complimentary

i like the gym with sauna

no car park although the hotel it is advertised as free car park.no room service ...

location and staff is friendly, hotel has a small gym ( two machines) and a sauna

gym is very small and lacks gear

that turned out fantastic because it was by reservation, and therefore it became your own private gym

one thing- there was only one person serving in the restaurant and bar that evening and it was busy

really good bar staff and restaurant too

poor wifi reception. only useful in the bathroom.

noise from the floor above. wifi not ok on the 2nd floor.

wifi did not work and no lift. carrying cases to top floor was challenging.

wifi wasnt working most of the time. a wifi extender would be a simple solution.

the hotel is a simple, private hotel and bar and the welcome was very friendly

lovely breakfast in the morning

plenty of secure, gated parking

gorgeous location with view across river at breakfast. wonderful friendly hosts.

the bed was very comfortable and the food provided for breakfast and the evening meal was very good

very comfortable night sleep, friendly welcome and secure parking. thank you

nice and helpful staff, fast and reliable wifi connection, clean and comfortable heated outdoor pool with sea

nice and helpful staff, fast and reliable wifi connection, clean and comfortable heated outdoor pool with sea

relaxing spa and pool experience

plenty of parking available next to the beach

we enjoyed both the ocean and the pool; however, we did not use the spa

great staff, stored our bikes in conference room. pet friendly

location, secure parking. good value for money. good size and comfortable bedroom

and the wifi was good and strong

bed and pillows, very large room with excellent bathroom facilities, spotless clean with secure parking which

location to the motorway, great views across the river & pet friendly.

extensive wellness and fitness facilities with very friendly and helpful staff members

you have to walk around the parking lot, but its reachable

yes, they say, that fitness centre is included, but the swimming pool is not working and other facilities have

the sea water spa at the premises of the hotel

modern hotel and as a spa hotel the atmosphere was sterile

buen wifi

everything. very friendly and helpful front desk staff. lovely pool.

no welcome at the bar for breakfast

wifi wasn t great. sorry.

room service, requested big bed and they put 3 single together which was very uncomfortable

very attentive staff, nice restaurant & spa facilities

you cannot charge premium rates for this - again on thursday 13th the party noise from the hotel bar was

location, parking, comfortable bed,pleasant grounds

early end of breakfast (10 am)

there is a little bar with live music inside the hotel

top notch facilities - including very nice pool

clean rooms beside the pool

very pleasant people, top floor room nice and quiet no kids.

the pool wasn't available for our visit.the tv didn't work properly-remote control-broken

very pleasant people, top floor room nice and quiet no kids.

to sleep but i was woken up at 2am precisely by a loud voice presumably coming from the open bar terrace below

noise from the local bar until early hours of the morning

very clean room, with good air conditioning, wifi, good staff and good location. free parking.

location and such helpful staff, lovely lady in the kitchen even gave me ice water for my bike water bottle,

the breakfast bar was outstanding,very good and plenty of choices.

tiny room. no air conditioning. bar works random times.

the fact that there is parking

location is perfect and even if the hotel parking is full, you can find a place on nearby streets

size place relatively close to the beach; good breakfast provided and sufficient parking space inside the

on site parking; clean room. great location

kitchen was missing bowls and nothing to use in the microwave

parking was spacious and room clean

good choice for a road hotel if you have kids

to have a kitchenette but cutlery a bit adhoc and had random plastic pieces, possible from previous guests

having to pay an extra 10 euros for a tiny kitchenette is the final

it was so unique but had a lovely pool and grounds

our kids hated the fact that the wifi was so terrible too

the grounds lovely with a heated pool

perfect secure parking and great service

our kids hated the fact that the wifi was so terrible too

free parking on the hotel premises which is a great find for biarritz

she was also very helpful when i phoned in advance to ask about parking

why advertise wifi when it doesn t work ?

very close to beach and town. safe secure parking.

the reception was excellent. nice ambience. good breakfast. enough parking space.

secure parking would be good.

also pet

the entire experience was good breakfast excellent for the money. easy parking area

staff is very friendly and courteous, parking on site is free

room, bar and dining areas all seemed very clean

the restaurant may be the most beautiful room in which we have ever had breakfast especially if you are seated

pool hours for kids were not previously disclosed and are really small

no place at the spa , tried twice

service was the best in the class too, and superbness of the spa is completely undersold on their website and

i am a woman traveling alone, and each time, during all three stays, every time i checked in for breakfast or

the hotel are so welcoming and accommodating this was the best hotel we stayed at in france the bar was a nice

location, staff, calm, wifi, air conditioning

care of a lot of additional little things that enhance the room (2 pillows per person, tv with wifi connection

wifi not working and complimentary coffee biscuits and water only the first night, no replacement

our room for 3 was a bit of a squeeze. we couldn t get the wifi to work.

pool area is ok but could be of higher standard

i didn t go to spa but the outdoor pool was good

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough

the bar is second to none with several adjacent seating areas; check out their mezzanine

pool and gym are nice

staff very helpful and friendly; nice pool and gym

the hotel had a gym which we used on a few occasions, a swimming pool with umbrellas, cosy sun beds & tables

and bathroom very small, not much atmosphere in the bar area

gym, pool, room facilities, helpful staff and lot of books to borrow

the wifi was very poor.

great location, superb room, friendly reception and bar waitress

wifi was very bad!

the restaurant/ bar

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

wifi connection not stable. no elevator so heavy to carry over 20 kg luggage to second floor.

breakfast area was quite plain and outside bar only seemed to be open at the weekends.

wifi was not always working perfectly and one night the neighbors (from the building next to the

super pet friendly

free wifi

friendly and helpful, our room modern and clean (if a touch small), and the air conditioning and wifi both worked

a lttle small but adequate wifi occasionally dropped but generally good hotel is a little pricey but typical

small room very small shower no ac decoration is very old no view (wall) very bad wifi connection (not possible

wifi patchy slightly overpriced

bad wifi

location, modern facilities (elevator, wifi in lounge area with free coffee and space to work)

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

the location was great! close to the beach, casino, and shopping.

available family dorm if you have kids or a group wants to stick together

stayed in the palmito suite on the top floor, with kitchen, 2 bedrooms and a sofa bed

they were very flexible with an early check in and later check out

room just above long-open bar with noisy people on sunday night (after midnight); was ok with windows closed

hotel, everything is spotlessly clean throughout, set in a perfect location, and a fabulous breakfast, with many

nice bar and area to chill

early check in

wifi was rubbish, staff not terribly helpful or communicative with sorting it

plenty of cafes and restaurants nearby, including the restaurant and bar attached to the hotel itself

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant

no wifi

the food and views from the outdoor restaurant and bar are amazing

the room was great, clean, comfortable. the showers and wifi in the room were fantastic!

microscopic room, wifi doesn't work.

wifi was unreliable

wifi was really good connection but didn't like the fact we had to keep logging in.

room small. shower minute difficult to get onto wifi

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view

loved the location and decor. helpful friendly staff great roof top bar area

you could only get wifi in the reception area. the photos on booking.com were deceptive.

location and rooftop bar are great

good little gym

property, great breakfast

room was lovely. 4 star quality. enjoyed trip to the spa for a massage and facial

i was surprised that with spa facilities and a fitness center that a sauna was not available - that would have

the layout doesn't support kids to get their own breakfast (cereal at the back of the shelf and milk not next

nice restaurant on the property, very spacious room and bathroom, good breakfast, salt water pool

amazing view from the pool, lovely pool area

24hr room service as the shops are not close by

to improve the bar offer

to the resort we had to drive in to town but it was easy enough and anne gave us advice on parking

breakfast was excellent considering covid-19 restrictions

breakfast was a little weak.

nice secure parking

no laundry.

friendly staff. very good breakfast. junior suite was decent size with good sea view.

the reception area and bar could be made much more inviting to relax in such as a sofa

very friendly staff, bar in the building, excellent restaurant literally round the corner, parking was easy,

outside and dog friendly room was small but clean receptionist helpful and friendly lots of bar and restaurant

it had a large double bed (not two singles pushed together) with good storage space, excellent wifi and good

free drink at the bar on arrival and also breakfast was very nice and great selection of food.

car parking place and lots of shadows