strong wifi, good ac

however, it was great to have two proper single beds for the kids rather than a sofa bed which is common in

no fridge in our room & they were happy to store our few perishables in the kitchen fridge

the hotel has a roof terrace and a bar that is open daily until about

the breakfast and bar were excellent and reasonably priced

with kitchen, air conditioning, very spacious shower perfect to use after a beach day with kids

side especially for a long stay, not enough sockets for modern life, charging phones tablets etc wifi not the

only the wifi was not always working

free wifi

the family room it was very spacious& very comfortable the location was perfect a very friendly bar at the top

daily wifi code

the wifi was very poor.

great location, superb room, friendly reception and bar waitress

the restaurant/ bar

the same in the bar and on checking in

the spa was lovely, the staff so polite and welcoming

personnel, very nice facilities, such as a gym, swimming pool and spa

water in spa a little warmer please in winter

loved the variety and freshness of the breakfast. excellent pleasant staff.

lovely facilities, such as spar and pool

small room very small shower no ac decoration is very old no view (wall) very bad wifi connection (not possible

great location, very cosy and clean, late check out, super friendly stuff

wifi patchy slightly overpriced

the only things i thought could improve were the wifi - it was very patchy, and it was a tad pricey for what

a lttle small but adequate wifi occasionally dropped but generally good hotel is a little pricey but typical

the wifi was of good quality and speed, with no dropouts and easy to connect to

lovley area by the pool with nice sun loungers and towels

being able to book the gym meant we knew we could do the workout we wanted

great location, lovely pool

quiet street though and peaceful at the pool

lots of door slamming and kids yelling and running

however the wifi was very poor and we were unable to book local amenities online or research the area properly

clean, good shower, great wifi

the location was great! close to the beach, casino, and shopping.

but during a horrible rain, sleet and wind storm with luggage and kids, it was quite the adventure

excellent breakfast!

is wonderful - beds, cleanliness, location, breakfast, etc but more importantly, truly the best hospitality

we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work

early check in

nice bar and area to chill

excellent facilities and very nice restaurant and bar area

location, right beside la petite plage - excellent for a morning swim before the crowds

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant

plenty of cafes and restaurants nearby, including the restaurant and bar attached to the hotel itself

the restaurant and bar were great, lots of fun with a roof top bar piped in music and incredible views and

wifi was unreliable

worst wifi i ever had in a hotel at this price range.

wifi was really good connection but didn't like the fact we had to keep logging in.

the room was great, clean, comfortable. the showers and wifi in the room were fantastic!

microscopic room, wifi doesn't work.

is no room service when restaurant is closed

room service food was disappointing and expensive

lovely rooftop restaurant & bar fabulous swimming pool great breakfast

breakfast overpriced and pity gym was closed without information at the booking.

the friendly stuff, the facilities, the spa and location.

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what

wifi only worked in lobby/reception area

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in

location and rooftop bar are great

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view

free parking space (1st come, first served policy) good breakfast (extra

also good if you are travelling with motorbike or car as they have parking

the reception was excellent. nice ambience. good breakfast. enough parking space.

parking

free parking on the hotel premises which is a great find for biarritz

our kids hated the fact that the wifi was so terrible too

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

the food is fantastic, rooms are beautiful and the pool is amazing

lovely garden with excellent swimming pool

beautiful pool which was possible to swim lengths in

the entire experience was good breakfast excellent for the money. easy parking area

room, bar and dining areas all seemed very clean

also pet

good parking outside room

and no room service or restaurant

the swimming pool and the location next to the beach. very quiet.

size place relatively close to the beach; good breakfast provided and sufficient parking space inside the

car parking does get busy towards the end of check in time so best to arrive early

daughter loved the facilities - in particular the swimming pool, football/basket ball area and table tennis

size parking lot, easy to get in and out of and uber had no issues finding it for delivery/pick up

the pool and gym and the big room

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

room service was

comfortable room & good parking. excellent and very quick room service for dinner.

they did provided room service, but was a very limited menu

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers

must know that there is no service in the reception or in the bar afrer 23

nice restaurant on the property, very spacious room and bathroom, good breakfast, salt water pool

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we

facilities were lovely and the staff was really nice, the views on the pool were particularly beautiful

sofa bed a bit noisy but fine for kids

the wifi was also quite good which was important to me

noise from the local bar until early hours of the morning

quiet, clean, comfortable, parking, good wifi, good breakfast.

location and such helpful staff, lovely lady in the kitchen even gave me ice water for my bike water bottle,

an easy walk to the beach, great restaurant and great pool area

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

breakfast buffet could have been more inclusive

we are in the restaurant which was delicious and breakfast was excellent and had lots of choices

great hotel gym

a little tired wifi not good electric socket coming away tired

having to pay an extra 10 euros for a tiny kitchenette is the final

good choice for a road hotel if you have kids

clean, comfortable, easy to find, friendly staff and a good size clean pool

is not served here, and the bar was not open at any time

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

the fitness equipment in the fitness room should be updated / is a bit old.

also has an arrangement with its sister hotel next door, giving guests access to their swimming pools

you have to walk around the parking lot, but its reachable

great pool with sea water

supportive when i was clearly very upset that i'd driven 3 hours to be told i had to have room service and not

close to the beach, nice surroundings and huge parking

hotel by the beach walking distance to ice rink, kids playzone and skate park

a charge for a pet that is added daily and not one time for the entire stay feels a bit abusive

the outdoor salt water pool is very nice

we had a baby who sleeps fine through noise but it could be problematic for families with kids or light sleepers

the bar was not accessible from the hotel rooms

i like a croissant with my breakfast but very often they were unavailable, which was surprising given that the

the next morning we had a late breakfast (usual french fare) and the staff at the bar were sour and unfriendly

were on the first floor overlooking the square and it was a bit loud at night until the bar below closed

the pool was good and restaurants not too far away

this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday

common areas like the terrace, bar and pool area was very cozy and had a good vibe

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

excellent hotel with very friendly staff and services. pet friendly. highly recommend !!!!

in the top floor, there is a nice bar area with self service (and free) non alcoholic drinks

the fitness room/spa was well equipped for its size

the sauna and gym are definitely a plus

i like the gym with sauna

air conditioning and while this is a hotel on 3 of the nights we were there their was no food or bar service,

our kids loved the

wifi wasn t great. sorry.

travelled with our pet dog with no

spa is very tiny, costs 6 per person, and needs to be booked in advance

hotel is pet-friendly and there is a nice riverside walk behind the hotel where you can take your dogs out

wifi wasnt working most of the time. a wifi extender would be a simple solution.

very central with nice quiet bar downstairs

we did not take breakfast as the bar area is not very attractive but they do go to the trouble to make fresh

the wifi seemed inconsistent but worked most of the time

also wifi

really good bar staff and restaurant too

coffee machine in the room was faulty but they replaced it the next day, the room service menu is a bit limited

one thing- there was only one person serving in the restaurant and bar that evening and it was busy

gym was also not available due to maintenance which was a bit disappointing

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

great location, nice view across the river. friendly helpful staff. good breakfast.

location, my lovely quiet room on the 5th floor, wonderful breakfast

all the staff bar one were super nice and helpful

9pm is too early to have no food options or room service 24/7 especially now

wifi working

private parking. beautiful views from the balcony. clean and lovely decor. i loved it

very friendly, beautiful rooms and decor throughout, great pool, good private parking

good as it is an attractive building set with a good sized car park, gardens and, of course, the pool

secure parking was very welcome

free parking inside the propriety

everything clean and tidy, spacious room and huge bathroom, fantastic parking for our car

property with beautiful gardens and nice pool area

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest

the spa area outside is a nice touch

lots of free parking and beautiful surroundings