location, location, beds, view, free parking and wifi, pleasant staff, clean rooms.

staff very friendly and helpful. rooms very clean, nice meals and a good little bar area.

airport/fremantle (convenient) quick breakfast (muffin + coffee) face washer city view free parking quiet suburban

easy parking, smooth checkin, clean and quiet

the tv did not jave any streaming channels. definitely need them for the kids

laundry, assistance of staffs, swimming pool, late checkout and all

the room seemed sizable. i loved what was available. like gym and pool. balcony was great.

free guest laundry, coffee machine in room,great location.

the spa was lovely and room service food was excellent

location and outlook from the hotel were great but the kitchen staff let the whole operation down terribly

lucky had a hard drive for kids to watch something

we just needed a night away from the kids to relax so it seemed like a good price

kids screaming like it was a kindergarten

convenient location. adequate parking. friendly and helpful staff.

about the changes to my reservation which made it very hard for myself and partner with 3 young kids

breakfast wasn't worth 38 aud/pp in our opinion

there is also alot of art pieces to look at on the same level as gym & swimming poolud83dudc4c really enjoyed

lovely to hear the piano player near the bar area

room was excellent with washing machine and mini kitchen

minimal selection and seemed to be no rush in the kitchen to top up things - the hotel knew they were going to

room service, value for money, staff lovely, secure underground parking $27 which is value for

the beds were comfy and my kids loved the bunk beds

very clean, quiet, breakfast was good, the lady at breakfast bar was lovely

great hotel, good location. hotel has a nice gym.

just the gym equipment seemed a little outdated still worked well though.

pool was too open and windy

location, near self-service laundry, breakfast spread was good and very comfortable dining area.

we didn't eat breakfast on site, but went to bar uma for dinner on our first night and it was delicious

breakfast and bar were great i ate in both places friendly staff clean rooms

the internet wifi was not working but staff gave us complementary breakfast and coffee

have been good if they did room service (you had to pick up your food in takeaway containers from the dining

it seemed alot of people choose the relaxed bar seating for meals as well as being cheaper

excellent meals available and bar is open

no outdoor play equipment for kids

location, spacious accommodation with good wifi and parking

the pool was too warm not refreshing

loved the gym

walk along the river as my fitness warm up, then i continue my workout with weights in the hotel gym

great location, good views from our room. pool area also very good.

this was consistent from check in, room service, breakfast, restaurant and check out

had my luggage bags which i have to carry myself in the trolley with my 2 kids age 2 and 4 nobody in the hotel

it is a shame the downstairs bar is not operating even in the latter half of the afternoon.

except laundry machine, all of them were good

super position, clean room, self service laundry services available, gym and sauna available, bar and food to

but everything worked well (even the wifi), and the bed was comfortable

the location - went to optus, friend enjoyed the room service

no kitchen essentials. we did bring our own as we stayed before, so we knew this was the caee

childfriendly- i like the small play area for kids

soaking in the spa bath, lazying in big cozy bed, lounging in bathrobes

it would be good if the system just inform you that it's no longer allowed to order as the kitchen is closed

hot chocolate was appreciated by someone who doesn t drink tea or coffee, also complimentary laundry service

s in a great location restaurant and the bar is fantastic stuff was absolutely wonderful very helpful

there is also one of the best hotel gyms i have seen

doors slamming because we were near the laundry

offsite parking or when questioning items on our invoice (eg charges for a phone call for hotel wifi support

i hope they will place the laundry machine somewhere else as the ensuite bathroom was not spacious

small pool & gym with reasonable cost for car parking

room service at late hours was promot & friendly, bed was super comfy & spa was fabulous

room was very clean and comfortable , facilities and room service was excellent

didn t use gym. facilities were excellent.

limited parking

the wifi was patchy.

off street car parking.

the kids loved the beds

ability of out of the hustle and bustle of the city traffic with the side street and undercover parking facilities

room service could of been handy or a microwave in room

location was good nice friendly staff. good bar restaurant

for overnight for catching up with grown up kids and very convenient for shopping , friendly

bar is nice, nice selection of cakes and sweets, bed was comfortable too

room service was very delicious and there wasn t a long wait

noise from the songbird bar was quite loud

the restaurant was closed the morning of our stay and to eat in our rooms was at the cost of room service

it was clean and cosy. enjoyed the pool and spa.

the breakfast was 10/10 best iv had at a hotel

songbird bar and hearth restaurant were both lovely with attentive waiting staff

pool was warm, room was clean and spacious.

fault it, from on the ball staff to beautiful facilities and outstanding breakfast, it was fabulous

larger pool with more seating availability. quicker lifts. that's literally it.

room service for breakfast was fast when we needed and also able to ask for it at a set time

was no mention of where the hotels facilities were or the free wifi

rooms were fantastic, room service amazing, roof top bar really chic

wifi wasn't free even though it should have been...

rooms were fantastic, room service amazing, roof top bar really chic

the restaurant and bar are on the top floor and it is a good place to hang out for dinner or drinks

wifi that constantly cut out

the hotel is messy with the corridor filled with empty furniture and laundry

piles of dirty laundry loaded onto trolleys in the lobby

but only problem is there is no laundry service

wifi , connection not stable

stated that there was a laundry but yet to find it

location and family friendly. great pool for kids & bbq - perfect for easy dinner.

and not being able to park our over height van in the secure parking

the kids loved the pool & hubby & i enjoyed the spa & sauna

great laundry facilities, especially the dryer

kitchen with amenities

extremely accommodating helpful understanding , clean my room daily if i needed it, but only two laundry washing

was a bonus, since i m a fifo worker and just finished night shift beds are comfortable fast wifi good

this is a minor issue but room service would be a plus :)

we could hear people talking n kids shouting when they were waiting for the lift

need cameras in the laundry room.

) for family of 3 (incl 4 year old, rooftop bar even forbidden for kids, which i can actually

gym and the parking

roof top bar not sure if that s normal or was a result of the afl on in town that night i had room service

ordered room service breakfast and it was very delicious however the selection is just too small

from the apartment above floor( i am at level 12 but the room on the 13 floor has the kids runnung around the

location, with an amazing park for the kids, across the road

it located near a bus stop and park for kids to play

kitchen table positioned too close to the main door

the room had all that one needs from wifi to tv

close to city, free parking , beautiful park opposite of the motel for picnic or kids playing .

facilities; gym, pool and sauna were great

facilities are enough: gym, sauna, swimming pool

some times wifi difficulties

pool said heated but wasn t, and no room service.

beautiful clean pool,gym

great teams beautiful pool

staff were wonderful and atmosphere was so relaxing and enjoyable breakfast

pool area was nice outside

location easy walk to kings park, hay street mall and free parking was a bonus very helpful staff

parking space was a lovely surprise as we thought we d have to pay for street parking

upgraded to the king size room with breakfast

kids loved the pool and i thought the room service menu was reasonably priced

no mini bar. although room service was an option.

the welcome, the breakfast and the gym and pool

one example, charging for wifi unless one joined the frequent stay program

staff was always smiling and helpful, even offered us laundry services due to the faulty washing machines

very central location, friendly staff. breakfast is fantastic- beyond expectations.

location was perfect, room is bigger and comfortable for a family with 2 kids.

if wifi is included would be a bonus point

hotel had a lovely restaurant and bar area

lifts worked well laundry was fantastic - this is a great addition great space, cute little kitchen thank you

help from staff and a bonus was the visitor laundry on our floor

free wifi not included

the staff were also polite and gave me clear directions to the laundry room

relation to the bonus q's: i'm with mantra plus so get the free wifi, which is great

late/night travellers may want to take note that, gym, laundry rooms and other facilities (e

clean, could leave our bags after check out, great breakfast!!

excellent bar down stairs

into jus 2 doors down from us felt a little unsafe and scared for a little but because i had my kids with me

the continental breakfast : we couldn't get a proper knife and didn't find any paper towels.

noise was quite loud from the bar downstairs but it didn't keep us awake & they supply ear plugs on arrival to

which means it s not convenient for family with young kids, you may need to carry the pram up and down

wifi was good and fast

the bar had a great selection of beer for a pre-drink and a good vibe

and the laundry trolley that s placed by the stairs - understanding there s not much room but when

room service food was horrible and overpriced

the staff , the room, the location, personally was the pool

24hr room service recommend a stay here

nice hotel with a heated pool (in the winter, anyway)

pool and sauna and location

i couldn't get wifi working for my mac for some reason though staff tried to help

having access to a washing machine, i did send my laundry out with assistance from staff

of storage for bags before and after checking in, slightly noisy street, wifi didn t work, lack of notice on

the complimentary brekky was great & loved the lounge/honour bar idea

breakfast, room and wifi

staff and room service were excellent.

free wifi and a free phone to make local and

sure how to use the provided mobile phone to order room service a quick demo at reception or a quick guide info

wifi in my room wasn t great.

a weekend to ourselves from our kids and my goodness was it worth it

the wifi could have been a little less awkward

accommodating families with 3 kids

limited room service times

rooms are spacious and enough for 2 adults and 2 kids

no gym on premises, although an affiliate was available.

improvement areas: 1) add a kids option to the restaurant menu

cleanliness of rooms and room service.

the wearing a shirt in the gym next to a swimming pool

pool is freezing/refreshing

we went to celebrate 10 year wedding anniversary and to just have a night off without the kids

the wifi connection went in and out a bit.

wifi signal could be better with an wifi extenders

i didn't get to use the day spa down stairs but if i come back i'll definitely get a treatment of some sort

had the king spa room

unfortunately me and my partner didn't get to fully enjoy the spa as we had to leave early

room service needs improvement, not much selection, room service meals not yummy.

central to everything, good room service and valet parking. clean with a lovely view

we had a meal at the best brew bar located in the hotel, which exceeded our

wifi is slow

i wasn't told about the wifi when we checked in.

room was beautiful and checking in perfect. room service spot on.

need for a great holiday the outdoor pool and the heated indoor pool and spa are fantastic and gym is top class

the waiting bar room is honestly the most stunning bar i have ever seen world wide with impeccable service

super friendly staff and nice pool area

air con in gym wasn't working, so couldn't do my normal daily work out, disappointing.

gym easy to get to

team helpful with your bags clean room great room service pool great just are nice place to relax well

i would recommend snacking up before heading over, but there are always options to have the mini bar snacks -

the gym is very well equipped even if it is a little small

pool available

room service provided the request quickly and efficiently

room was comfortable and facilities excellent good wifi excellent pool

the staff were excellent, especially room service staff

be nice to be able to use beds at the pool area for a cheaper price - they were all completely empty our whole

small observation was how early the bar and lounge closed of an evening

distance to city, modern renovated room, spotless clean, good wifi

charges for wifi

in my room as well 3) for drinking water i have to go always down stairs and get it myself 4) laundry we have

nice and clean also safer for my kids

my room was directly above the laundry and i could hear the dryers for a few hours before bed.

wifi is awful and most of the time doesnt work

laundry is in the boonies and lots of machines out of order

wifi was limited to the common areas on the ground floor so hard to use in your room

was in a good location with breakfast included , very clean , availability of a laundry room and free towels

wifi only in shared area.

spa bath was great

best location to everything bed was very comfy spa bath so relaxing lovely friendly staff

the hotel but room service ends at 9pm which i felt was early for a hotel

wifi was aweful

theres a boutique bar located within the hotel and they do a wonderful breakfast

highly recommend the bar and restaurant - options to suit everyone

room service food for share plates was very small but talky tasty

the bed and room was super comfy, wifi great, cafe awesome,

i ordered breakfast room service and the food was fresh and still hot when it got delivered

expensive mini bar in room - everything for guest complimentary tea and coffee as well as water bottles in room

room service staff need some work

location, great room with large balcony and large shower with rain and normal shower head laundry facilities

no kitchen no washing machine small fridge

jogging area and gym outside

perfect space for family with kids

they either didn t change the duvet cover everyday when cleaning or there s issue with laundry line

i would have liked a gym but wasn't sure if the hotel had one.

clean, quiet, 24 hour gym and walking distance to cafes, restaurants, pub, laundry and supermarket

room service was

gym was a little bit sparse

when we followed the instructions to operate the wifi and connect apps on our phones to the television - it

that the tv did not seem to connect to the wifi - tried every day breakfast was included with our rate, but you

- instructions for wifi password etc

funky, great location with cool bar and restaurant.

room service, but great restaurant will allow you to take your meal to your room yourself, great

the wifi seems to be an ongoing issue. i have experienced this before. painful.

like everything, the food including gluten, and the taste month watering, the room service awesome, the rooms

was a very new & modern hotel with all the modern technology and free wifi was fantastic

kitchenette a little tired and lacking. hot water system a bit noisy.

the double bed could ve been in with the ensuite as i had kids

great location & easy check-in and parking

only had two chairs but managed to squeeze another two from the kitchen for afternoon drinks

the parking was very dangerous

location and the free shuttle bus to the airport. friendly staff.

reception to ask for anything, be it directions to the nearest bus stop or to get change for the laundry, they

did not order food room service

no room service available

the laundry room hours were not the same depending on which floor you went to

i would have liked more food options. 24hr room service would have especially been appreciated.

breakfast was a little slow in coming

small gym

suggestion for improvement would be to offer breakfast in a buffet-style format, as this would provide more

so i told the lady to remove items like bacon etc from the breakfast

staff was super lovely, and laundry was good

we booked a self contained room with kitchenette and would most definitely recommend staying at flag motor

small kitchen

sound silly, but could only locate 2 powerpoints, 1 near tv and 1 in the kitchenette to charge mobile devices,

good comfortable rooms, swimming pool was good for the kids

there is a guest laundry on site which was reassuring, but as we didn't need to use we can't comment on this

modern clean rooms, parking out the front, central location

insisted on room service & i kept being woken up by cleaning staff despite a clear request not to have room

the pool was not heated and it was closed.

aircon, nice hot shower, very spacious room the picture doesn't do it justice :) excellent free wifi, very clean

love the spa and swimming pool

great staff and bar airport shuttle and nice rooms

wifi was only 2 bars in my phone and dropped out several times

had no guarantee they would pick us up with our surfboards, only if no one else needed the shuttle

nice relaxing pool and bar - food was excellent

people and kids very noisy outside and slamming doors

last minute check in staff were exceptional, great location and room service was on point!

gym closed

rooms with parking near your room for ease of access, delicious food from the room service and close to a few

gym could use some maintenance but was still decent.

also, the parking is free of charge which is very hard to find nowadays

close to airport and freeway system. free wifi that didn t kick you off after 24 hours.

there was a dirty kids hand print on the wall above the bed head.

it has also microwave and laundry as bonus

eatery is across the street and convenient, nut is not recommended for long stay if kids are along, there is

prices at the bar were crazy pricey

definately recommend it and would stay again a pool would have made it perfect

kids playground making it family friendly

nice and clean rooms, friendly staffs, good wifi connection

was a bar with a playground next to our room and we could hear people talking and kids screaming

shuttle bus and nothing too much trouble

parking spaces were available nearby, although not necessarily directly in front of the room

leave for a bus to geraldton, therefore i could not use it for breakfast, owever the provision of laundry

my bags in their storage room until check-in, smooth organisation of the shuttle service cheap laundry facilities

free wifi, and the welcome pack in your room, is a great touch

swimming pool was close to our room. room was very clean n tidy. receptionist was very helpful

good parking space, daily new towel was good and bed set up.

was dirty, there was no plug for the spa (not that you would want to use it), $15 laundry fee where they take

we own a land cruiser & parking was very easy

travelling with youngish children we were very happy with the amenities; the tv and wifi were very good and

great security and nice bar and

parking to check in, no room service.

room service isn't available (neither is click and collect) and there are no bin liners

temperature is not stable, couldn t get the right temperature, kids were shouting over the show time

breakfast at the hotel restaurant was delicious, and although the gym was small, it was clean and well-maintained

the rooms are massive, bed's comfy, kitchenette is a nice touch, staff are great

room service good

location was amazing right across the road from the beach and next to the ocean beach bar and restaurant which

private parking compound

poor light fittings, tiny tv a long way from the bed, no usb points, not sure if there was wifi, but i wasn

staff were amazing, very knowledgeable and helpful. bar staff fun and friendly

location, close to bars restaurants and the beautiful beach

the hotel restaurant and bar are wonderful and we enjoyed many hours in each

noise from the bar area

location at the beach, nice restaurants and coffee/breakfast kiosks in the neighbourhood

parking under the building and direct lift access

parking and friendly helpful staff

the rooftop bar and location

the apartment has everything that you could need including washing machine and a well stocked kitchen

whole apartment was spacious, clean, comfortable, great kitchen, bathroom facilities and great

pool was freezing i wonder if it gets heated in winter

easy parking in front of your room

great friendly staff who were happy to accommodate any request . room service was fantastic also

room service was amazing - the bar and grill on premises provides fabulous tasty meals at great

huge rooms great set out great location great food/ room service. nice and up to date.

no wifi either

was advertised with laundry facility but was not allowed to use it

easy to find and lots of parking

tv remote didn t work, only one thin blanket, no room service

room was dirty no room service the 3 days we were there the shower had no shower curtain the fridge still had

top work to chef and kitchen staff and cool bar staff

super fun stay - live music & a spa with a disco ball? yes please!

spa suite was clean and well appointed

staff are always friendly, and parking is available

indi bar outdoor and pool area is looking fantastic

is a free hand phone for us to use, excellent wifi provision, unlike renavous , you have to pay extra for stronger

wifi was non-existent

arrived at 23:30 after an international flight with two young kids, and there was no communication about after

kitchen and laundry facilities were excellent

complete ammenities with kitchen and washer

the pool was closed when we stayed for construction wich was understandable

some noisy kids running up and down corridor

my grandkids and myself loved the pool area

an no laundry on

only 2 devices connected to free wifi. it would be better to have four.

staff, front desk was lovely, kitchen and bar staff very welcoming knowledgably of local events and culture, 1

free tea, coffee and hot chocolate. great location and great price. bar and food downstairs.

great secure parking and in house wifi, nice big bar with tasty looking counter meals

free wifi has good connection

great little courtyard bar area downstairs

was no kettle in our suite (which had a kitchenette) and the stove didn t seem to work, so we microwaved water

should have been advised at check in that the room service wasn t available as on the website ( unstable if

room service was amazing. we enjoyed beautiful dishes in a hotel room which was great

feel for the price the option of room service would be appropriate and perhaps some other usual hotel facilities

we ordered room service from the restaurant next door

also, the wifi isn't the best so please confirm with the staff before booking if that's important to you

only thing was the tea towel in the kitchen was not changed and there were no spares, it was very dirty and

our room wasnt quite ready when we arrived and staff provided a drink in the bar and a dinner gift voucher

bar down stairs is massive with a decent beer garden with a big screen to watch sports and there is

big shout out to manager liam and bar staff that made my stay extra special

wifi below par. street sweepers at 3.30am. rubbish trucks at 3.45am.

air con and good wifi

room service was also delicious, strongly recommend the fish and chips

the bar and restaurant was good, fairly fast service

friendly staff clean room with everything required rooftop bar was very pleasant

also there is an infinity pool if you re wanting a swim

wifi continuously drops out.

aircon was too loud to bear and wifi didn t work

look forward to coming back in summer and hopefully take advantage of the amazing looking pool

small photos were very deceiving thought for the price it was the self contained room with the kitchen

we had room 3 with separate lounge kitchen big balcony and super king bed

location, great mattress, laundry and breakfast inc in room price

breakfast was very good and the location and parking was excellent.

awesome location, close to all the markets, shops, restaurants, great bar next door.

we really appreciated the welcome drink and nibbles at the bar and the delicious breakfast