breakfast, friendly hosts - lots of great suggestions on things to do

kids screaming early morning next to our room. killed our chance for a lazy sleep in.

thin walls that let you hear next door s conversation s. mum talking to her kids.

staff were amazing, very knowledgeable and helpful. bar staff fun and friendly

the hotel restaurant and bar are wonderful and we enjoyed many hours in each

also pretty good and fast wifi

off street parking is a bit small for 4wd

not even 1 bar of wifi signal

room service got our order wrong

room service was great

wifi kept dropping.

all the things you need with kitchenette, bed comfortable and room spacious

parking under the building and direct lift access

apartment location was perfect as we were attending a party at the sweetwater rooftop bar which was just

great location, secure complimentary parking

great little courtyard bar area downstairs

wifi not included and prices for buying it way too expensive

wifi was generally good

wifi was poor, but didn t really matter for me.

a very comfortable stay in a great location, close to the shops and supermarket, beach, good wifi and free safe

wifi very weak in 3rd floor rooms

no wifi

free wifi signal not strong enough for in room, only downstairs in pub

only thing was the tea towel in the kitchen was not changed and there were no spares, it was very dirty and

big shout out to manager liam and bar staff that made my stay extra special

another thing i did ask room service to stock up my waters and i waited for 15 minutes and they never came

room service was well done too

the bar and restaurant was good, fairly fast service

mini bar cost

room service brekkie would have been awesome.

it was just a room with a bed where one side was against the fireplace so difficult to access

for the location and history, over impressed with staff - reception and bar/breakfast and rooms were outstanding

you get a welcome drink on arrival and breakfast was included

walking distance to fomo arcade complex for kids, close to hundreds of great restaurants and bars, 10 minute

loved that u had the mini bar as a treat for the guest

would have been useful to have a better equipped kitchen given there s no breakfast - e

breakfast was a bonus and so was the cheese platter and free drinks in the bar across the road

breakfast was inclusive (simple but delicious), and there was free wine and cheese at the bar next door

my room was more suite than room and included a kitchenette and sitting room

most helpfull staff. great location. laundry is a bonus. thankyou for an easy and pleasant stay.

pool bar closed, gym needs a little love

couch linen in my room stained. chairs in bar area torn and worn.

gymnasium needs some tic.

the laundry room was a welcome facility, allowing us to half our luggage weight and do a full wash

the pool wasnt very clean

only book accommodation with free wifi but this property only had free wifi if using their device - this isn't

look forward to coming back in summer and hopefully take advantage of the amazing looking pool

pool looked inviting but was too cold to swim

the waterfall pool was beautiful to walk out and see first thing, and it was nice being back from the street

wifi continuously drops out.

when we followed the instructions to operate the wifi and connect apps on our phones to the television - it

that the tv did not seem to connect to the wifi - tried every day breakfast was included with our rate, but you

- instructions for wifi password etc

wifi also wasn't good

parking available

a little written history of the place. bar noise & vibrations felt.

good parking, easy access and the rooms were perfect !

free and easy parking out the back was an extra bonus

comfy bed,close to where we needed to be,clean, easy parking , pool

also the spa bath in the apartment was lovely after a hard day of swimming and relaxing

was in a good location, loved sitting out on the balcony and watching everything and the kids loved looking at

have stayed here quite a few times, room is a good size, parking has never been a problem

had all the amenities that anyone could need. kitchen supplies, bathroom, wifi

fantastic bar and room service and easy parking

pool needs heating

i would have liked more food options. 24hr room service would have especially been appreciated.

the rooftop bar and restaurant were gorgeous

breakfast was very high standard

staff were so friendly and helpful, room service and food was wonderful

i ordered breakfast room service and the food was fresh and still hot when it got delivered

the beautiful decor of the restaurant, bar and foyer

wifi was fast and reliable

there was no room service but emma behind the bar called me when my order was ready and i came down to collect

i loved coming back from the pool or shops and having our rooms serviced

although we didn t get to try the restaurant,it was great to see an after-hours room service menu available

breakfast was amazing. room was great. wifi usb charger ports comfy bed service

we didn't order from room service as thought the menu could be expanded

great place. comfortable beds and big spa bath.

location and family friendly. great pool for kids & bbq - perfect for easy dinner.

the convenience for the city, the availability of a pool, always parking available despite many additional guests

location was perfect, friendly helpful staff. large rooms and the pool was so lovely.

good location, onsite parking, helpful staff, pool

great location clean and tidy free parking free wifi...that actually works :)

pool area was nice outside

small parking space but its better than no parking

location easy walk to kings park, hay street mall and free parking was a bonus very helpful staff

breakfast was excellent with a wide choice of continental or cooked food

great teams beautiful pool

the restaurant downstairs no kids menu for dinner

room service was an excellent addition to my stay

the room was clean and a good size plenty of room for the kids to play

clean, quiet, 24 hour gym and walking distance to cafes, restaurants, pub, laundry and supermarket

free parking and wifi wax a fabulous bonus

i coul not get an answer for the 24 hour room service

wifi slow and could not connect to sports channels

breakfast was nice and the staff are very helpful and courteous

no hard copy of room service menu

,we had a good room with everything we needed the facility were great with a swimming pool and gym,

clean and modern. good gym excellent location

food and laundry services were really expensive

good gym, nice staff, beautiful interior

invite to help celebrate their one year birthday listen and acted on feedback straight away great gym equipment

not a lot of facilities, no pool, no spa but still a great place to go.

the kids received lots of cookies which were yummy and the pool was good with lovely views

loved breakfast area and food choices and service

room service menu was very basic with only margarita pizza, toastie and beef pie

we later ordered room service, pizza amazing but nasi was

breakfast (room service) was the worst thing we ate all weekend

right next door i got my room at a good price it was extremely comfortable clean we had pizza for room service

the gym facilities are limited... a few more heavier weights should be included.

should have a swimming pool for kids

gym was right above our room so we also got woken up with someone running on the treadmill

wifi access was easy and straight forward to acquire

the pool and sauna is great and everything is clean

loved the heated pool, the beds were comfy as were the pillows

bad wifi connection during stayed in this hotel for 4 nights

size is good, kids are happy with the heated pool during winter time

not enough seating options around the pool.

the restaurant and bar are on the top floor and it is a good place to hang out for dinner or drinks

it's convenient, great staff, restaurants and room service

they don t do room service for food and drinks

wifi was slow and so ended up using my hotspot

this time our room service food was not the best.

staff are friendly and the room is clean. the idea of laundry room is awesome

the breakfast and bar area's are very spacious, even when there is a lot of people in both it

parking fee and no gym or pool on the premises

no pool and have to walk 200m to gym

clean, friendly chap on reception, right in the cbd, bar and restaurant good.

internet was slow so it was difficult to watch netflix as wifi was buffering continually

wifi was good and fast

noise from the bar was annoying but all in all very impressive hotel and would definitely stay again

the wifi worked on my phone, but i couldn't connect on my laptop with the password

kids impressed with great internet speed, comfy beds and selection on the tv

honestly, not much i didn't like. maybe a few more facilities like gym or sauna?

we also had room service and the food was awesome

no gym

no guest laundry or restaurant apart from breakfast thought the over 300 night was expensive

good wifi connection

wifi lemot

the smell of the kitchen as you walked in the door

rubix bar is good for a cold beer

was a guest laundry

noisy at night with pubs and bar traffic

complimentary spa & vitality pool use, staff very friendly, large rooms

both dinner & breakfast were great

the amenities (pool, restaurants/ bars, gym) all exceptional

there s a price list for laundry to be washed but online it said there was a washing machine so false

the view of the marina and high rise building all light up serious wow factor the pool spa and gym was really

spacious room, comfy bed, well equipped kitchenette, good wifi (free) and excellent location - was right in the

breakfast bar was exceellent

the staff were also polite and gave me clear directions to the laundry room

laundry rooms (both washer and dryer) are available in two floors

it was like having the neighbors kids having a party right next door

travelling with kids made my stay

but only problem is there is no laundry service

only problem is the wifi has no connection in my room

but it's well worth the stay for the price in a good location i'll be ready to go back with my kids and enjoy

wifi a bit touch and go

how to order room service, wifi password, where breakfast was, what facilities they offered

only thing was the fries were hard (crunchy) from room service, all the other food was great tho

how expensive the bar fridge was

beautiful bath, luxe mini bar & very comfortable bed

we couldn t find anything on how to access the surrounding speakers or wifi password

isn t great, fine for kids but freezing cold and very small

we had 2 bathroom/toilets & kitchen, which was great for our group of 4 staying a week

of room , good kitchen comfortable furniture easy access great location in the heart of the city near buses

the kitchen have complete utensils for cooking

they didn t bother us but there was a bit of screaming which scared my kids

no washing machine/guest laundry room for travelling guest

pool area was very nice and loved the bar service provided but pool size is small.

cleanliness of rooms and room service.

com and requested an adjoining room as we had two kids, this was not communicated to doubletree so we had to

the pool and bar was great, the room was lovely

need cameras in the laundry room.

the room service menu is very confused

had guest laundry available

this is a minor issue but room service would be a plus :)

self-serve laundry was great for a week

i couldn't get wifi working for my mac for some reason though staff tried to help

the staff were really friendly and helpful with arranging laundry

the only down side for us was there is no bar fridge in the rooms

having access to a washing machine, i did send my laundry out with assistance from staff

more space for storage of luggage; and the breakfast bar could be improved with some hot food.

the package included breakfast daily and the food choices were plenty (we are vegetarian)

offsite parking or when questioning items on our invoice (eg charges for a phone call for hotel wifi support

friendly and very helpful staff. great kitchen.

arrogant and lacked any understanding of how important this tradition is to our family adult kids and grandchildren

to wait a long time for a coffee we had finished our breakfast and had to ask again for it this didn t diminish

very modern, friendly room service

breakfast menu..not much choice! bored.

larger pool with more seating availability. quicker lifts. that's literally it.

had cocktails at the bar and enjoyed the beautiful atmosphere of the hotel

it also felt like a cafeteria with heaps of kids on a couple of occasions

parking tight

bathroom had a bath which the kids loved

kitchenette is well stocked up with a large refrigerator and stove including kettle and microwave

kids screaming like it was a kindergarten

was great and the kitchen was well appointed

room service was very delicious and there wasn t a long wait

clean, quiet, well service, near the city center, there's bar and buffet on the ground floor.

wifi could be better

for overnight for catching up with grown up kids and very convenient for shopping , friendly

loved everything about it - the location, the size of the room, cleanliness and comfort, good wifi, nice balcony

finigans bar down stairs

was a pain to have to reconnect to wifi every day as i have stayed in other hotels and the wifi was a one time

there is a laundry on the basement level

had to trllanagement to clean laundry

, rooms , appartments etc but the junior was beyond my fav , an love taking advantage of the mini bar gets me

our room in full in advance, the receipt or invoice wasn t provided nor information about the wifi and the

great security and nice bar and

the bar staff were great and the service was excellent with a suitable choice of drinks

was going to have room service but was turned off by finding out that it was served in polystyrene containers

location to our family, 10 mins from major shopping centre, nice restaurant, well stocked gym, helpful staff,

free very good wifi

was a little bit surprised to see bare minimum in mini bar, we would have enjoyed a night cap when we returned

to myself and my kids

location, near self-service laundry, breakfast spread was good and very comfortable dining area.

pool was too open and windy

for a non smoking room, it smelt like stale cigarettes.

room service meal was fantastic, staff was also very helpful. location is also very good

s a little noisy on the poolside rooms from thursday nights onwards as they have live music

and if you have kids you may spend a bit of time at the bar in shifts with your husband or

we were on no smoking floor 5th floor but could smell smoke.room a little tired but still great.

free parking was a bonus

drinks at the bar are a bit over-priced

good wifi comfy bed fantastic and friendly staff reasonable selection of goodies for purchase in

parking, bar restaurant

could not understand why the bar and restsurant was not open on a saturday night, very

the wifi was fast and efficient

the laundry room closes too early at 8pm. the shower head is mounted to wall and not detachable.

it is a shame the downstairs bar is not operating even in the latter half of the afternoon.

clean renovated bathroom parking breakfast wifi

bar was only opened in the evening

the room seemed sizable. i loved what was available. like gym and pool. balcony was great.

facilities, room service, location

food wasn't great the best thing we had on our order was the shanks and the waiting time for room service took

we send back to kitchen, yes they sorted it out

pool was a little too cold, and the decking got really hot on your feet around the pool ( that is

theres a boutique bar located within the hotel and they do a wonderful breakfast

wifi was aweful

the bar downstairs provided entertainment for us as it was saturday salsa night

breakfast via room service was tasty but cold. was replaced asap

sister really enjoyed her two day stay for her bday and a little mumcation the spa , room service and the

had a smart tv that i connected to my private wifi and could watch netflix on

secure parking on site and free wifi top off a really good stay at a great hotel near lots of restaurants and

24 hours check in desk and free wifi

room cleaning, guest laundry system

rooms are numbered in a confusing way. laundry dryers take a long while

pool area was clean and there's lots of shade if you want it

nice, clean and spacious. outdoor pool was heated. parking on site available.

i loved our room, i booked this as a 17th birthday present for my kids.

nice location, car parking and great room service

is no room service upon sundays which we were not told of in advance

wifi in my room (room 103) was absolutely horrific

my first night- there were some brown stains on my doona which made me a little uncomfortable but room service

complete ammenities with kitchen and washer

room is fully equipped with everything you need for your stay, including access to a laundry room

kitchen and laundry facilities were excellent

good, well maintained laundry service and clean basic mini

view was spectacular, room service was great and really delicious

room was not 100% made everyday laundry service to improve needs refreshment

good wifi

good room service

tennis court/gym/pool/billiards

iron damaged my shirt and after agreed to do send it to the laundry at their cost , it was

except for the gym, this needs consideration

pool bar open earlier

no laundry although they do offer dry cleaning but a laundry would be great

3am from a late flight, hotel was really good, gave me extra 2 hours check out, so me and my kids could get more

we stayed for the christmas pageant and it was the first time we had taken the kids to a hotel and it was just

good location and having laundry service in level 5. very convenient.

secure parking facilities available for guests on-site guest laundry (accepts card payments only) easy access

rooms wifi couch in the room big room bus stop outside for free bus into the city or further to

excellent for family with young kids.

very clean, quiet, breakfast was good, the lady at breakfast bar was lovely

no lounge, no laundry, no balcony

didn t try the restaurant food , bar good and prices reasonable for a hotel

just the gym equipment seemed a little outdated still worked well though.

staff, location, very clean, breakfast

super quiet, really comfortable and great breakfast

easy parking. clean. quiet.

was well priced and the breakfast was great

breakfast of different variety

clean, spacious, comfy beds, cold aircon, wifi (2gb a day), the basic facilities you need, convenient central

also kids dvd selection could have been better

i like that it had a kitchen

wifi was good and there is an italian style restaurant attached to the hotel, and a bottle

extraction fan in bathroom didn't work at all the guest iron in the laundry didn't work

wifi was flakey

wifi only in the communal areas on the ground floor, not a problem really, but that's all i could

it is a nice location. pool, pool area, bed, kitchen, people. all nice.

of the dorm rooms are facing the pool area so it can be a little noisy at times

laundry easy and nice that they put on

would be handy to have room service at night for a snack

no minibar no 24/7 room service

not full equipped kitchen

were lovely, so friendly and accommodating - my kids and i enjoyed our stay

laundry was good

we were able to do our laundry at the apartment

little spa retreat close to restaurants, river and stadium

the wifi is a bit unstabile.

i highly recommend booking a half day spa package

wifi only works in the common area

even though it was winter they even opened the water slide for the kids, great way to exhaust them whilst we

they upgraded us from a twin luxe room to a king spa suite and also gave us a free bottle of champagne

and i love that there is a heated indoor pool and some heated outdoor little pools / spas too the kids hub was

check in staff were lovely, staff in the champagne bar are outstanding. loved our room.

indoor pool is very tired

that we got upgraded to a spa room

the food was amazing we had dinner in our room the room service was yummy

our room overlooked the pool and the city

enjoy reading in swimming pool. good value for this stay, thanks to agoda.

room had a good view and we loved lounging at the pool

pool area and gym

tablet room controls were convenient and easy to use and room service was

stunning views, interior design, everything in 1 roof including wellness spa and theatre

gym was great

the bars, restaurants, gym and the pool just top

a single father of 2 kids i needed somewhere to stay the night i found the parking great the staff accomadating

it was great having a gym where i could go and exercise somewhere safely and with great equipment

little choice of food on the menu for room service

and my partner loved the gym

charging for parking and charging for a delivery fee for room service

pool

free wifi and foxtel channels etc

close to airport with free shuttle, lovely staff and rooms

location and the free shuttle bus to the airport. friendly staff.

really enjoyed our stay staff are all amazing so friendly and kids loved the pool

aircon, nice hot shower, very spacious room the picture doesn't do it justice :) excellent free wifi, very clean

very clean, nice size room, close to airport, close to shopping centre, wifi pretty good.

modern clean rooms, parking out the front, central location

amazing room service- the steak is magnificent, highly recommended

wifi was fast and tv reception was good

wifi was hard to connect and was slow

staff was super lovely, and laundry was good

great place to stay, nice restaurant,swimming pool and free shuttle bus to airport.

real milk as you check in, access to laundry and food, shuttle bus and easy access for ubers or taxi

provided airport shuttle