hotel accommodated us with an early check in

wifi didn't work - personal preference, but the mattress was a bit soft - other than that, i can't

staff, spacious room, lovely breakfast, nice beer garden and plenty of parking

good parking available

on-site parking was great, lovely beer gardens

helpful staff, a warm welcoming log fire in the bar

seeing as we didn t use anything from the mini bar or room service i feel like the money should have been returned quicker

especially the tasting menu in the acleaf, staff always had a smiley face and keen to help, the spa was wonderful and never seemed to be too busy even though the hotel was full

awesome place, the spa is incredible. we will be back.

two saunas and two steam rooms offer a range of temperatures to suit your preference and the pool and jacuzzi were also fabulous

wifi speed was very variable in the room from 0 to slow

cleanliness, daily room service

them, the rooms are immaculate, clean and warm with polite room service attendants, we use the bar frequently and bar staff are brilliant id give the ibis 20 out of 10

beds are comfy good wifi and excellent helpful staff

convenient and the addition of the bar for dinner and breakfast was a great, the staff were very friendly and

wifi gadget in the room but could be explained better in the context of wifi available on your own

was an outside bar area mexican themed which was brilliant - the bar staff made us a fabulous aperol spritz

cant fault the place the carvery is fantastic, the bar well stocked with great tasting ales

bar restaurant produced great food at great prices and all the staff were friendly towards us and

with our dog so we appreciated that this was no bother and we were offered breakfast in the bar area which can accommodate dogs

and delicious bar food/ restaurant menu

from asking us if double beds or twin beds were requested, allowing an early check in and late check out to going above and beyond by helping us in our hour of need to

was super clean, when i requested a late check out the girls were more than helpful in accommodating us and it was a really easy check

from asking us if double beds or twin beds were requested, allowing an early check in and late check out to going above and beyond by helping us in our hour of need to get back to the hotel

could park my motorbike next to lorry

but the car park was hard to get a space after a day out due to the bingo hall, and there was kids hanging around in the carpark up to no good

we were fortunate to have an early check in as our room was ready and the next day we checked out and left our bags safe and

comfy beds, kids enjoyed their time

close to shops, bars and restaurants and i recommend the superior upgrade for the early check in and late check out option

in the car park along with needles ect on the floor, safe to say i’m glad i didn’t bring my kids with me, was supposed to be a romantic weekend but in actual fact it was quite the opposite,

staff, wifi worked well, complimentary parking for my van in sainsburys because it was too big to fit in

prices of the restaurant were very steep and if you7 want room service there is another charge on top but because we eat ok didn't really have it the other

the gym is very small, but it is sufficiatly equiped. so not really a minus

but it's not an issue as you can just pop down to the bar and they are happy zo give you

located hotel secure parking on site great price customer service standard of room and room service all

continental breakfast was awesome

i got lost every morning going for breakfast

staff were very polite and the manager was very helpful at breakfast time which we found

all staff throughout our stay were friendly and professional, even the breakfast staff

not much choice for breakfast

is the only food option and not for everyone needs to do normal bar food service not just room service we ate out everynight

the pool was good for the kids

excellent and helpful room service attention. to detail

more appropriate seating / table arrangements for bar meals

very convenient, comfortable. we had an evening meal from the bar it was quick and tasty.

the breakfast choice and service was also excellent

the room was very noisy from 6.00am as it was directly below the kitchen.

woken up at 6am both mornings by the kitchen extractor fan being turned on and was very noisey

noise from kitchen and reception area was very loud from my room below

room was underneath the reception area and kitchen and was quite noisy as a result

on site food other than breakfast, they have s 5 star rating but non of the people cookinv breakfast had a hat or unifirm

the breakfast was just enough and plenty to choose from

great staff and excellent location.lovely breakfast and good choice of food.

had a lovely time - very nice room - breakfast was above standard.

friendly, helpful, accommodating, lovely breakfast

breakfast was

able to provide a vegan breakfast despite last minute booking

chatted to the owner in the bar the night we stayed and found roy a very warm and friendly person who had the same sense of

even allowed us to bring a takeaway in to have at the restaurant with the bar right there

good location, friendly staff, great breakfast.

the wifi didn't work.

swimming pool area needs some attention.

room service was very quick and pizzas were very yummy

were extremely friendly, helpful and efficient, from the check in reception staff to waiters, and bar staff

could not fault anything, food was excellent in the breakfast and evening, able to relax in bar after a long day out sightseeing, beds very comfortable and

good location, comfortable rooms, nice little gym and breakfast was fine.

bar area excellent and food good

no mats is the gym.

the gym was small and effective and 12pm check out suited us well

table football in the bar ud83dude06

free car parking, very comfortable room with complimentary cookies ud83dudc4c nicely stocked mini bar and snacks in the room

great value for money with a breakfast

fridge could do with a mini bar being

great location, great staff, comfy beds, lovely breakfast.. superb !!!

food was excellent, we had an evening meal as well as a good breakfast

last minute food order 10 mins before closing and when i tried to buy a bottle of water at the bar when checking out, staff gave it to us

lovely bar and restaurant down stairs and hotel is close to the beach

the bar staff & waiting staff were also great

wonderful place , foods great and the breakfast is lovely too

dinner and breakfast were both lovely with plenty of choice, and all staff we encountered were friendly and

the internet signal wasn't that good in the room, but the free wifi in the inn was better

wifi slow and unstable.

wifi in guest rooms wasn't brilliant but better reception in the restaurant

room amazing - free wifi throughout

no problems with parking

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

breakfast, fantastic location, welcoming staff, well appointed but relaxed atmosphere

breakfast really good

first class food in the restaurant and breakfast too

during my stay i noticed in the guest book that they offer room service but i could never get through to reception on the phone so it is in fact a service

breakfast was perfect

location,very exclusive hotel, excellent breakfast choices, shuttle bus available in the price to travel to nearby north sands with available pick up and

very friendly, welcoming and went the extra mile with our evening room service

the gym is also well equipped and surprisingly big

we enjoyed using the gym, pool and spa and had a very relaxing break

to fantastic room ,the staff were very helpful ,with car parking ,shuttle service ,restaurant etc

the bar and restaurant has been newly refurbished and food in the restaurant was lovely

didnt use the pool but area looked very good

we loved what you have done with the bar area

the pool was okay, it didn't seem to be heated but not freezing cold

stay, whilst walking the swcp, with the opportunity to use the swimming pool, eat & relax in the bar in the evening

the suite was lovely but stifling and the guest wifi did not sustain connection

could you sort out room service for the lodges - this would be very helpful

no cell reception and weak wifi

it took several attempts to get laundry and room service debris collected from our room

wifi, when connected was great but would only work on the ground floor of the lodge

liked how the owner fiona was so friendly always checking if we were okay with the kids

friendly atmosphere, beautiful location, great breakfast, couldn’t recommend more!

breakfast was cooked fresh, with a variety of fruit and yoghurt and toast also available

the breakfast was very good and from our perspective, there is nothing negative to say

the breakfast was very nice, there was a lot of choice, catering for everyone.

kudos to the bar staff member who made two perfect espresso martinis on her first

clean rooms and spatious bar area

stunning, inventive and delicious food with a great bar and wine list

beautiful room. fabulous bar area with the fire lit and a good selection of drinks

the previous evening, we'd been in the bar until 11 so were taken aback

also room service trays with used crockery was left out on furniture in the corridors for many hours

the kids menu was varied, delicious and decently priced

very good room service

in our room would be good as many people like to make a drink late at night you don t want room service then

ere our dog could also sit) was excellent

beds with lots of facilities such as bar, restaurant, sky tv in the rooms, games room for kids with pool and darts etc

unusual these days to get breakfast included in the price

evening food and breakfast

the bar was great, extra points for letting dogs in the bar

great breakfast and great evening meal too.

room, breakfast was excellent, loads of choices and very helpful staff , lovely area, great for walks and

the breakfast was to die for, everything about this hotel is fantastic

dinner and breakfast was fantastic

excellent breakfast with ample choice for all tastes

is located next to a wanderful river so after breakfast you can have a great strall

rooms were big and it worked well for our family of 4, both kids had their own beds

we loved sitting in the bar listening to the chatter of the locals

you have to walk around the buildings out of bar hours

the bedroom and bathroom had the heating on all the time so was comfortable, but the bar and dining room were really cold as the heaters weren't on

, would be nice to have a more open bar area so after your meal you could go to the bar and relax more casually but i understand the

have an alcoholic drink as the landlord had cashed up even though they were still drinking in the bar

beautiful place, lovely bar and food and the rooms are absolutely beautiful, i’d certainly recommend paying that bit

the bar and restaurant were lovely and top quality

was good, staff exceptional rooms very clean , lovely bar , location could not be bettered

your dog is welcome everywhere , even at the dinner table and in the bar area

choice for breakfast ordered the night before and waiting for you at the time requested

wifi was only accessible in limited areas because of the lovely thick old walls

the parking even if couldn't park outside the village car park very near and free

just the availability of parking, but this is a minor point.

breakfast pre-ordered the night before so cooked fresh

very friendly staff, good bar downstairs and a great breakfast

staff were very pleasant and friendly great service in bar and restaurant, welcoming

room comfortable, breakfast fantastic and evening meals good value

had an evening meal and the food was very good along with the breakfast

breakfast was really nice

you have to download the app in advance to use the ev chargers

were ev charge points provided, but these were unusable as the app the instructions instructed the user

early check in time (2pm) and late check out time (11am)

location and food and sky tv and free wi fi (for kids)! and late check in. :)

only thing that could improve facilities would be a playground for the kids to run off steam after being trapped in the car for hours

excellent early check in

very reasonable price and excellent bank of ev chargers in the car park.

good location and ev charging facilities

we chose the location because of ev charging next door and the central position on a38 within easy reach of most of south and