the spa was great with a nice pool, jacuzzi, and sauna

concierge lee was fantastic, i really recommend using the shuttle bus to get into salcombe easily

the parking was such a bonus

room service did not replenish the stocks of essentials everyday -so we were missing tissues and

choice of breakfast, healthy options or naughty but nice

the hotel markets itself as a getaway retreat and we knew in advance wifi access was not going to be good we

the aircom wasnt working in the gym

get wifi and tv kept loosing signal during the football

a highlight was the mealtimes, a nice relaxed setting for the kids but with fabulous food and lovely service

the breakfast was outstanding

after kitchen closing time but were still catered for

dinner and the breakfast were both delicious - all in all a fab stay highly

sunset from the bar decking was a delight

hotel wifi was fine

could be a little slow (insufficient staff - altho' we saw more being trained) and sometimes room service did

i was a bit concerned that the bedroom over the pub bar might be noisy, but it wasn't - we slept well in a very

bar staff friendly and all good

meals are more like bar snacks - but local eateries were recommended for proper dinners, etc

breakfast was to perfection every time ( stayed for 3 nights)

excellent breakfast, comfortable rooms, extremely welcoming and helpful staff

although we did not eat in the bar as we had already arranged to meet friends, what we saw looked really lovely

the parking is situated just behind the property which was also a benefit

helpful staff, a warm welcoming log fire in the bar

the water pressure wasn t great and the wifi didn t work 2/3 of the time we were there.

the bar had a good range of local beers and the restaurant menu had a wide range of options to choose

was too much trouble, the food including breakfast was excellent, there was plenty of onsite parking available

wifi in the sleep ing room

no sugar on the tea and coffee making bar by the rooms.

especially alec who worked hard in the bar and restaurant and was always helpful and attentive

superb breakfast, excellent evening meal, and brilliant hospitality

no mirror no shower very poor wifi on top floor fire escape from the room was banging and slamming all night

hotel accommodated us with an early check in

there was no heating in mid feb and no tv wifi or breakfast

good wifi, lots of sockets and very quiet

room was spotless wifi brilliant nice and quiet area.

there is a kitchen with microwave, fridge, plates, cutlery, glasses the bathroom was clean too

our room was described as a suite because it had a small kitchen area with a fridge, microwave and kettle which

the bar staff were also very friendly

room, very friendly staff, well cooked breakfast, great location for playing golf at churston golf

next morning we could hear loud music and singing coming from the kitchen (sunday morning) when we were still

bar and restaurant were not open, so it was just b & b

bar wasn t open but there are good pubs close by so not an issue at

the breakfast was excellent

location, spotlessly clean everywhere, friendly staff, good breakfast

there was no food or bar in the evening

due to current covid situation staff and hotel follow guidelines for everybody's safety shame bar wasn't

plenty of off road parking at rear off property

what breakfast? parking excellent location just right for our requirements

clean room, good wifi reception, best breakfast ever

strong wifi

great breakfast. close to all amenities. bar in hotel.

room 11 was facing the rd but didn't disturb our sleep bed was comfy overall the room was perfect wifi tv even

& a late bar

our room was unheated and had no wifi

he even squeezed our campervan into the car park

i think they should be glasses for kids not for adults

on-site free parking with surveillance

of lounge, reasonable car parking space junior suite was really good as it had separate space for kids

good wifi

there was also a family so kids running and jumping from 6 in the morning so maybe put families on lower ground

laundry in the corridor every day of our stay

don t ask for room service , you ll go hungry

billal in the bar was brilliant nothing to much of a problem when asked

you open the window to get some fresh air, you will get pigeons in you room( some attraction for kids)

room and breakfast are really good

it was lovely to have a family room to share with the kids instead of being offered 2 rooms

as pet friendly with a welcome pack of treats in room and a bed and bowls for dog to use

happy hosts, nothing to much trouble exceptional breakfast comfy beds guess lounge with mini bar at reasonable

a excellent breakfast with lots of

breakfast excellent

poor wifi in the room

no room service no evening meal 2 days !!!!!!!!

the pool and spa area was a bonus

to have a pool, a gym and a sauna included in the price

lovely thank you , if you can improve the wifi signal in room 52 please

spotlessly clean bar staff and all other staff was very nice

room service is not attentive enough

no room service menu in room and not offered as an alternative

on arrival but it wasn't had to go to reception not happy with the balloons they were cheap kids ones and presseco

glass of ice water tasted strongly of chemicals. we informed the bar staff and hotel manager.

wifi small signal

it was cheap, clean, with free parking and wifi and right across the road from the beach

good budget option, but i was alloted same room with slow or no wifi

friendly staff very clean we had a balcony room which was great free wifi that worked

the tv worked fine but the wifi was dipped out every now and again

the modern contemporary spa offers a pleasant contrast between old and new

ordered room service for dinner, it arrived timely and hot

wifi speed was very variable in the room from 0 to slow

that went the extra mile (managed to find me a pair of swim shorts so i didn't miss out on the gym and spa

in-room (32) wifi signal was very weak = one dot not even a bar - at one point

no wifi like stated

wifi provided as advertised couldn't take my bath because the shower was not running and the staff

wires hanging out of the walls rubbish view (literally) poor wifi and general phone signal

couldn't both get on wifi

had to sit in reception as wifi did not work in room

our first room, room 2, inadequate for 2 adults

free parking outside which was great

from asking us if double beds or twin beds were requested, allowing an early check in and late check out to

free wifi

to other reviews, be prepared for a very small room but the facilities are great (wifi, kettle,hair dryer,

good location great parking on site

liked the view and balcony not to far to walk any where ,having parking was good ,breakfast of ,bit more choice

clean rooms and comfortable with sofa bed ready made for my kids

complete kitchen facilities including a microwave

location with free parking

could park my motorbike next to lorry

the room was comfortable and the breakfast was excellent

hot food, the staff were very professional at all times, good shower pressure, free parking, free wifi, this

nothing comes to mind. perhaps the wifi is a little slow.

friendly bar staff.

staff were very friendly, plenty of space to stay with a pet and to walk him

close to shops, bars and restaurants and i recommend the superior upgrade for the early check in and late check

the room was nice with good wifi

to shops, bars and restaurants and i recommend the superior upgrade for the early check in and late check out

convenient for the barbican area & lots of attractions

easy to find, clean, great bar and snack. clean comfortable room and friendly staff

perfect place for a family holiday as you can take your pet dog too

asked for room service and they forgot.

staff were excellent pool lovely

and dinners - they have a creative genius in the kitchen - and a relaxing swimming pool and spa centre

spa pool fabulous, location great

bar service excellent especially small scottish girl, she worked very hard

only downside was the lack of information on room service and how to go about ordering etc, very unimportant

the breakfast offered a great variety of food choices

loved it, will be back with the kids very soon. thank you

swimming pool

watching the weather forecast gradually becoming more alarming, i looked over at my 2 sleeping kids and thought

chatted to the owner in the bar the night we stayed and found roy a very warm and friendly person who had the

bar and front room area, perfect location

g, usb ports in the sockets, wifi, walk in shower, bath robes and lovely big double bed

then the doors slamming shut will definitely wake you up - my neighbors happened to be a bunch of kids who

only 2 things i didn t like was 1) the hotel was being refurbished so the bar wasn t open and 2) we only

wifi was also really good

polite staff in arrival who sorted out booking issue and car parking - room was immaculate and clean and had

good wifi

the room under the kitchen, early morning noise from 6am

the professional and friendly staff, the gorgeous decor, the comfort of the room, the full kitchen and facilities

was first rate i had the windsor a self contained apartment at the rear with its own kitchen and lounge , loads

use of the gym and pool at the hotel over the road for 6

the swimming pool/ gym is at the large hotel opposite at a charge of 8

on site food other than breakfast, they have s 5 star rating but non of the people cookinv breakfast had a hat

the bar is great for a drink and chat at the end of a long day, suzy and ian our hosts were so

as everything down to lots of detailed things was excellent (great toileteries, fan in room, good wifi, living

decor, really individual with lots of personal touches, sadly didn t get a chance to sit in the bar and chat

we relaxed after checking in at the lovely bar / lounge / games room

wifi didn't work so well for me so i switched to my mobile phone hotspot

excellent breakfast with a great selection of peanut butters

thoughtful room layout and facilities such as tea making, tv and wifi

lovely welcome and room lovely, comfortable and clean, great wifi

breakfast was fab lots of choices and attentive service full english very tasty

toiletries e.g. no shower gel/shampoo wifi was a bit erratic

paid for breakfast but they said there not doing it as of the supply s haven been delivered

continental breakfast was awesome

free breakfast included, clean towels, free wifi, super comfy beds

all staff throughout our stay were friendly and professional, even the breakfast staff

breakfast was continental only but plenty of items on offer , staff were friendly and

nless all hotels have reduced choice this year)

property with various family activities, such as swimming, gym, arcade, spa, etc

facilities are off-site a short walk away, charge extra for the gym

the on-site gym, classes, pool, spa, restaurants, bars and local beach are all good reasons for me to keep

pool bar very slow, but we very understand difficult times

parking is a huge problem

and delicious bar food/ restaurant menu

oster) lots of parking

our requirements were good location, safe parking, seperate rooms, clean, warm shower

initial room was by the kitchen vent but the staff quickly changed the room once i complained

kids loved the pool and it was great to have a gym

swimming pool was

we used the bar one evening and the prices were fairly reasonable

quite noisy at times though due to location and events in hotel meant lots of kids running around early in the

room service was very quick and pizzas were very yummy

gym is a little basic and could do with some free weights to be more useful

no pool or gym

but it's not an issue as you can just pop down to the bar and they are happy zo give you

very friendly staff close by the city center nice food and atmosphere in the bar clean

nice to have a late check out for no extra charge.

we were so blown away because we booked a double room for 2 adults a 2 kids and when we go there we found that

it would have been good to have air con and wifi in the room

the room service offered cod and chips although they didn't have any

great location, huge room, free wifi and very good value for money.

staff were absolutely fabulous, all of them (reception, bar, breakfast, room service, etc) could not do enough

friendly bar staff, plus brilliant service

wifi was offered in all rooms, the lift was working, the key card was good too

the pool and spa were amazing and very clean

facilities for kids were not available in peak season

good wifi posh entrance

would of been nice if the spa was open, i understand that it couldn t open because of covid

loved the jacuzzi spa facilities amazing for kids

exhaust fan from the kitchen. parking was very tight.

kitchen in room was really smelly and the creaky floor boards drive us insane, they were connected

was comfy room was clean breakfast was very good we ate in the aztec resteraunt twice the steak was best ive

it's definitely marketed for young people which we enjoyed, the 24hr bar is great and access to the gym was

bar area excellent and food good

location & pet friendly

breakfast was good; location was ideal for my purposes. wifi did not always work.

liked the fact it had a small gym for customers to use

room service was a bit slow took over 40 minutes to bring an iron and ice bucket to our room and we

facilities we enjoyed included a very large swimming pool,

and carpets are dated need a touch of paint and a good industrial carpet clean also reported a wifi issue which

from good food and decent priced drinks, outside pool, bars, entertainment, spa and staff

food was a bit of a let down in the main restaurant and the aztec bar wouldnt eat any where else in the hotel

was put on the top floor with three kids and 6 cases was a struggle

the elemis spa and pool area excellent

very comfy room was clean pool was therapeutic lovley architecture variety of pools was excellent gym was

the apartment we had was all modern, apart from the kitchen but it was everything there that we needed

of everything you needed under one venue especially the entertainment and spa/pool/table tennis

swimming pool and hot tub were excellent and well looked after

wifi speed was fast

wifi was super fast, pool, sauna, steam room, free pool table, owner is really helpful and friendly

parking was tricky but no big issue!

we enjoyed pool and hot tub outdoor

little dark in the apartment, wifi was on and off

great hosts, great location. nothing was too much trouble. parking available

the breakfast , the bar and the pool is brilliant, rooms are spacious and the bed was very comfortable

parking onsite and a bar

the swimming pool is the cherry on the cake if you are lucky enough to get good weather

this was very annoying especially when travelling with kids and inconvenient when dropping off luggage etc

breakfast was lovely, plenty available and the kids loved the waffle maker!

really like the idea of the kids corner for families and that pets are allowed in which is unheard of

kids loved the waffle maker and nutella pump at breakfast

wifi was down on arrival in all areas

we liked that the hotel is for adults only

the guy who served us forgot to hand our order to the kitchen

service and friendly team great breakie and walking distance to the harbour lovely spa and gym

the pool, good size too shame we couldn't use the changing rooms as they should be used due to covid

the gym and spa was great

car parking was great too right ouside our apartment

on site parking is always good and car was safe left there all weekend

welcone, nicely decorated, fully equipped kitchen (milk/juice & coffees/teas ), washing utensils/liquids & 2

little extras such as milk, juice, water, mints, kitchen roll, toilet rolls & toiletries were very useful

the garden was fantastic and the kids loved it

the location is very good indeed short walk to the town and beach, free parking added bonus

communicative, helpful, really friendly, clean, organised, great value, handy parking.

very nice hosts exceptional breakfast location very close to the heart of torquay good wifi

wifi didnt work in room

bedrooms were very clean and comfortable, the breakfast was superb and the parking at the front of the hotel

was advertised with a gym and swimming pool but neither of these facilities were available

staff, location , adults only.

was advertised with a gym and swimming pool but neither of these facilities were available

bar staff and the the dining room staff,we're excellent,nothing was too much trouble

no pool on site

parking is not great and the local alcoholics outside make you feel uneasy

the parking was a bit odd there always seemed to be a white car taking up the front of the hotel

good location and bed was comfy decent wifi

bedding was good quality bathroom was clean staff were very helpful carrying bags and giving us a parking space

tv and wifi well up to snuff

free parking right outside hotel for 24 hours very convenient

large bright rooms , the attached restaurant and bar was great to and the staff were very helpful

accommodation, the only downside was the poor wifi all weekend, but no biggie as there s plenty to see and do

food was excellent, we had an evening meal as well as a good breakfast

location was amazing, convenient parking and the room and breakfast were excellent.