handy to the entertainment centre. great parking available.

room was spotless, with updated kitchen area and bathroom

kitchen very slow and kids meals could come first at a guess keep the oldies happy

decor looking a bit tired in our room plus the kitchen area could be better.

restaurant and bar onsite were great, easy for dinner and drinks!

bathroom could have been cleaned better laundry facilities (dryer) in the park were very dirty.

kids loved the pool area and the billabong cabin was amazing plenty of space for everyone to relax spa was

the shower/spa was amazing

very bad or no wifi connection

clean and tidy, good location, easy key pick up instructions, parking, friendly and helpful staff, (house keeping

the fast wifi

beds were comfortable kitchen had everything needed & mini golf was a bonus

several different room options, onsite laundry, gym and 24hr check in.

beyond to ensure that my stay is comfortable and when i rang the front office to report a weak wifi signal in

mini golf next to the hotel was fun and within a short distance

my experience of the free wifi, was that it was too slow

spacious and comfortable room, friendly staff and great restaurant on site. fast wifi.

paying for a king spa room (about $225 a night) would've been nice to have decent coffee

wifi connectivity was excellent so connection to company vpn was seamless

laundry facilities

close to where we needed to go, had a laundry, beds were comfortable

easy, staff were very lovely and easy to deal with, plenty of room for us and our little boy and parking in

good parking setup with adequate size parking spaces for larger vehicles

the pool

everything you needed for a longer stay friendly helpful staff. good parking and restaurant

daily room service is executed within expectations

it was close to the steak house and had good parking space.

appreciated kitchen facilities, but find washing dishes limited if having to use bathroom hand basin

the parking is a little tight

everything that we needed for myself and 2 girls. swimming pool a bonus for the hot weather.

the room was large and comfortable with parking right outside the door a comfortable nights

not a lot of parking space

parking space was very difficult to get out of.

manager very helpful and nice, room had everything i needed for my stay, clean and comfy, easy parking

tight parking when there are a couple of trailers

convenient to get takeaway meals, kids loved playing in the pool

the rooms were clean and parking was very accessible with kettle, microwave, bar fridge, tv and wifi making

sadly no cook top in kitchen so you have to get take away

the pool looks amazing lit up at night

free wifi had great coverage

homeless people staying there that swore a lot and were very noisy playing music very loud at the pool area and

large room, very large shower, good work desk, very good free wifi service, good barista coffee available to

at 7am by tradesmen working on the roof and the kitchen fan right below our window, but very nice overall

and the living room, the bathroom was spacious and the shower pressure was excellent, the kitchen facilities

not enough disable parking

the room was spacious and very clean, had your bathroom and kitchenette essentials as well as extra pillows

very clean, modern, convenient location. laundry facility available.

shower, sink in kitchen area as well as in bathroom

the location was excellent near woolies as we had a small kitchen in the unit

the accomodation was beyond our expectations - very clean, with a well stocked kitchen, the bed was comfortable

i liked that the rooms have a microwave and kitchenette sink.

they have free wifi but only in lounge room

wifi signal was poor

have only been 1, needs doing up for price paid $180, bathroom very small no bench space, no wifi

just the parking...bit confused

to airport, had a bus to the airport and laundry, and a well stocked mini bar

great location easy to get to. thought it would be a bit noisy but was quiet and kids slept in

free shuttle available and room service

there were 5 of us, (three older teenage kids), and it worked well for us

of noise from a large family group who didn t stop their little kids running, yelling, et al late at night

kitchen and the shuttle services to the airport weren t available despite showing on the website

don t stay here to have a kitchen

location was great. easy. parking. lovely staff.

air con heater kept switching off and has not been serviced as filter is thick with dust, no room service, didn

the free wifi never worked for us in the room on the two occasions we stayed

my sport shoes is totally wet because bad weather. but laundry isnot able to dry for me.

kids loved the pool

near to airport, with pool, bar, restaurant and 24hr check in

it s a very attractive hotel property ,with a great bar overlooking a gorgeous pool

nice coffee from the bar downstairs

love the location on the northside of brisbane, cafes and shops on your doorstep, pool and secure easy to

we missed not having a kitchenette..

large spacious very modern room, good view over golf course and location near shops etc.

decent sized modern and clean room, super comfy huge bed, attentive and friendly staff, free parking, a nice

were great they got me into their parking early then rearranged rooms so i could get in early

free parking

close to the airport. bar downstairs. woolies and bws are close

loved the free hot chocolate i got at the bar downstairs when i arrived late at night

the wifi signal was a bit weak in my room

to find, great parking and neat compact room

location, room service , very comfortable, close to shops

room is clean with parking outside of the door

by the kids area, the facilities are huge enough for kids to play

the free wifi was also decent enough to watch netflix on

and helpful staff, handy parking outside, cafe and restaurant, wholesale, pokies, sports bar, laundry facilities

bed was realy comfy and breakfast was great, plus yummy coffee!

excellent friendly service, awesome pancake machine, very comfortable, fast wifi

vending machines, bed, laundry

free breakfast and wifi a bonus

room was quite spacious, very clean and awesome wifi, nice continental breakfast

kids enjoyed the pool, with ball, pool noodles, etc supplied

laundry facilities unavailable garden view was sandgate rd

close to the airport. wished we could have used the pool, 3 kids, but we arrived to late.

nice swimming pool and good location with shops, restaurants and takeaways nearby

wifi super quick and staff so lovely and helpful

it has a little kitchen and i was able to cook my own food

the rooms are large and comfortable great to have the kitchen area and the pool too

bed was comfortable. tv had youtube (for the kids)

the room was spacious and had everything you need including a kitchenette

has parking and a pool

great location,loads of off street parking around and i can recommend to anyone

close to local shops and pub - great location when travelling with kids

didn't realise breakfast was included. was fantastic.

finding parking only issue

to travel in and out because it is near the airport, near the train station, bus stop and free wifi we could

ticks e erytbi g i need, clean, location, pool, in house amenities ie microwave etc

my kids loved the pool

good wifi

paid laundry on site with drier

everything necessary was provided there are pet friendly units on the ground floor if

timing of breakfast on weekend. wanted brekkie at 6:30 but not available being saturday.

wifi was a strong connection and the air conditioner (so important for brisbane summers) was cold

very friendly staff. good continental breakfast.

had to fill kettle up in bathroom as there was no kitchen sink.

only thing that my daughter and i were really hoping for from the listing was a warm spa pool to relax in from

amazing bar area great for final drive to airport via no

laundry and gym are well appointed

kitchenette between 118 120 was rank

the brook includes a continental breakfast , which had very delicious raisin toast and cereal, fruit and yoghurt

everything was great except the breakfast was pretty plain

good undercover parking

good value for money with many great facilities including pool, sauna

the tv at our main stay hadn t worked for the week we were in gold coast, so the tv for the kids was a pleasant

was great for airport parking

great value. very clean. loved the pool.

location to city, car parking on site, easy check in service, staff friendliness

the location was easy access to the port side car parking, eat street.

tea, coffee facilities, tv and wifi

be better if they did room service.

it s about a 4 minute walk to a great playground for kids which is also beside a woolworths and restaurants

staff, clealiness, location, facilities pool and restuarant.

wasn't clean ----stains on the bin saucer near kettle hada coffee ring on it etc free wifi didn't

everything with the exception of dinner, (room service) vegetables were cold and half cooked, prawn sauce

close to airport..nice clean room..and room service was great..

in the bedroom, swimming pool and easy access to city centre

unsafe for young children, balcony door opens right off the kids room and cannot be locked from the inside,

area around pool used as storage facility, laundry only had a tub (no washing machine or dryer) and the room

tiny kitchen area with microwave plates and fridge

good wifi

i booked a room specially with a corner spa in it, the picture shown on my booking was the one with the corner

parking easy, well lit

we were woken early by the laundry truck.

spacious room, very good bed, clean bathroom, parking is easy to access, food close by

parking could be an issue for some

wifi was not good at all.

breakfast was adequate and good value

airconditioner control was hard to read. parking very confined

staff, great parking, and a clean room

parking could be a bit squeezy if you arrive late.

having a bar for a drink as well as serving breakfast was very handy

very nice hotel, clean, big pool, nice gym and nice whirlpool

great boutique hotel with excellent facilities. house bar was very hospitable.

the gym is small for the size of the hotel

breakfast really good value too

room service was wonderful.

i took a cardboard box to the laundry with our clothes

good wifi

on same side of the river as airport. relatively cheap. good laundry with dryer.

bunk bed was creaking with every even little move. dryer in laundry room did not work properly

comes with free common laundry, microwave oven with disposable plates and spoons which was very handy

connecting flight was the next morning at 6 am, just needed a place close to the airport for our kids to sleep

both the kitchen and the bar staff were exceptional, very friendly and went above and beyond with their service

wifi was poor

staff we very friendly and offered a high level of service, from reception, to the bistro/ bar staff

some noise from guest laundry

restaurant menu and room service were enjoyed by the kids

gym well equipped

invited our colleges for drink at the hotel but when we got there around 10:30pm the bar section was closed so

new premesis, friendly & helpful staff, comfortable bed, functional bathroom, free wifi, great location in the

restaurant menu and room service were enjoyed by the kids

chocolates were great, the dinner was excellent, lap pool and gym were great

my spa bath did have some issues but they upgraded me to the top suite so that was amazing

the laundry was very

the spa bath was amazing

things: no in house restaurant, just room service and a patisserie next door

easy check in and access to car park. well stocked kitchen.

spacious rooms, kitchen was perfect, bed super comfortable. great value for money.

the kitchen was well equipped though we didn't use it as the hotel is well positioned amongst great

nice pool and gym

bbq s, attentive and helpful staff, spacious room with steam station and iron along with great kitchen well

no facilities- no gym and no dining

a few steps away from the valley gym and pool and complimentary access provided for guests

room states room service with what

no views or gym however access to the gym up the road was good for a 24/7 gym.

no pool or gym on premises

the wifi could be a bit slower in the evenings too when more people were using it but it was really no

great concept, very communal vibe, good wifi

amazing facilities, friendly staff and of course the complimentary mini bar and breakfast is a big win

wifi was flaky and slow

loved the free mini bar and continental breakfast

lobby bar, although there are lots of pleasant staff, the bar is totally inefficient, with 25 minute wait

the wifi didn t work so no in house movies.

facilities, gym, pool and restaurants and the decor was beautiful

room service and restaurant menus didn't have many choices for dietary restrictions like gluten

room service meals are a little mediocre for what you pay.

noise from bar downstairs, didn't finish until 1.30pm wifi did not work

couldn't get the wifi (which was a appeal of the room) to connect, it didnt affect me, so i dont really mind

enjoyed that it was only 4 stories high, with the 5th floor having a gym

wifi was slow but a staff member tried really hard to make it better for me.

did not eat breakfast as i had to get to the airport for an early flight

wifi didn't work

the room condition , well maintain and has simple kitchen facility

we feels scared no light out at the motel so dark my kids can't even sleep at night time

wifi didn't work, no air con in lower level, keypad to obtain entry and room access didn't not

the location is a bit far from the city and the laundry room is very dirty.

all the butts on the balcony that our kids thought would be good to play with until we put a stop to it

clean, location was awesome, friendly staff and pet friendly!

work, restaurants extremely comfortable quiet private balcony with comfortable outdoor furniture pet friendly

there was laundry piled in the hallway when we arrived. some was still there in the morning.

pet room is located at ground floor inner section where there is no outside view

i wasn't provided any information about there being any wifi or about the restaurant and kitchen

or bins to take rubbish out to or even a bin in side that's not a toiletries one exspecially with kids n our

also used the gym one morning and for a boutique hotel, it was fine

not hot breakfast, no swimming pool although it is listed, very small room, very small gym.

gym was stuffy, lacking air con

friendly staff, comfy bed but pool not heated that was the only bad (and surprising) thing

excellent pool area - fantastic food and great location.

prompt room service

perhaps a simpler room service menu and/or other options, as this wasn t easily found.

very modern and comfortable rooms breakfast was delicious wifi worked perfectly fine

restaurant was lovely for breakfast

without the kids that is

not enough english breakfast tea bags. and i would prefer a choice of mugs and tea cups.

only little disappointment was the gym, which is limited in terms of weights options, rower etc

breakfast took a long time - the restaurant was very busy.

the tv / wifi wouldn't connect

the pool area seemed dirty

suite complete with full laundry facilities & view of the river

pool was out of order. we were not notified ahead of time. a big disappointment for our kids

room had everything you needed including kitchenette and laundry

to bring up a spare bed to put in the lounge room/kitchen for the 5th person, also the pool has a couple of

gym facility was a little worse for wear.

spent a few evenings in the spa and sauna which was great

lots of food places, walk along the river, gym's near bye

price and hotel is run down. no towels provided for gym and pool.

no room service except platters on a sunday evening.

the parking and the creaky door that leads out the car park

kitchen staff need to keep an eye out for new customers on the bottom level.

tried calling room service for dinner but the internal phone wasn't working

shower had a small leak, could also hear small amount of noise from the kitchen.

staff was friendly, and the facility shared bathrooms, kitchen, laundry, and facility to eat outside

this place was beautiful clean and out and i came with the kitchen

the smart tv didnt work. no enough wifi signal

it was nice a having a cheap laundry detergent in the vending machine

very good wifi and perfect location to explore and to catch the early greyhound coach

good kitchen and well equipped

staff, free wifi, close to esplanade so lovely view of the sea, close to the airport (15 mins)

she also made us pay for a 'lost key' that she lost in the laundry when she stripped our sheets (we told her

easy to find good parking

quiet and off main street easy parking, pool for kids and close to facilities for kids to do

loved the facilities (pool, gym), room comfortable and big enough for a family of four (small kids)

the pool area was a hit with the kids & the adults loved the

the atmosphere of the hotel is calm and serene, the food (in the restaurant, executive lounge and room service

the breakfast is exceptionally good. the location is super convenient.

the room deal with the price, breakfast, parking and wifi

it is hard to order room service if you are alone. i drink my beer before going up hahahaha

central location, good facilities such as gym & affordable laundry, free continental breakfast, comfortable &

really loud bar fridge in the room. i had to pull it out n unplug it to sleep.

gym was good rooms were clean breakfast was great

but it is affprdable, in a good location, breakfast is fine, free wifi that woks

been useless except in a few rooms parking included a great place to stay if you don't need wifi

room was clean and very spacious especially for the price, they have an in house laundry for you to use which

the parking was ample and very easy throughout our six day trip

foxtel tv, wifi the room and staff and your own free car park, location.

parking lot small and hard to find

maybe a mini bar in each room for those midnight munchies, and perhaps a kitchen where you could order past 1

laundry facilities: machine washed badly and the area was quite dirty

nice and spacious room and the bar downstairs was very welcoming

cleanliness of parts of the room was lacking and not much free wifi for someone needing to use a work computer

breakfast was good enough. kids enjoyed it

i felt like i got a real bargain

wifi cap could definitely be better

they really should consider offering free wifi.

s not much there only a place to sleep and shower no kitchen or anything, the wifi cost money to use but was

room service leftovers were left on our floor for 3 days even though cleaners had been through

hours for our room service to be delivered

24/7 room service menu is very limited and basic

gym was more like a daycare as people brought in all their kids which made a proper workout impossible

was so comfy, shower was great, quick room service ,great prices friendly staff,i had a double room for $189

check in, really lovely room, cool little cafe and bar to catch up with friends who popped in to see us

provide free wifi

good vibes, lovely and friendly staff, big shout out to the bar tender beau

the location was really handy, plenty of parking, and the restaurant food was really great!

annoying tv channel set up with limited choices and slow menu. pretty good room service as well.

clean laundry facilities

staff where friendly and there to help room was clean all rates where reasonable including room service

for those who travel for a long time, it is a great accommodation environment, because there is laundry in the

we arrived in the afternoon and although the restaurant wasn't open the bar menu had something for each of us

the laundry was handy (once i found out about it)

but not noisy, next to the beautiful roma parkland which has also two good playgrounds - the kids (2 and 4 years

parking not always available, but it s free so not complaining.

room service incredibly fast

coin laundry onsite

free open air parking for high vehicle

is great, only parking is limited, it's better to come here earlier, leave the car for the full duration of your

the rool was very comfortable and it was nice for the kids to have there own space

we had kids with us so it became a huge hassel after a long tiring day

5 will be back here next time with the kids in brisbane

views, helpful staff, large comfortable rooms even had on site laundry and also the restaurant is good and even

at one end of the room and the 2 singles on the other side, it gave me a bit of space from the kids, other motels

the rooms are clean have nice kitchen facilities

the in-room kitchen facilities were excellent, with high-quality items including a good non-stick pan and

website is misleading, saying you provide room service, when guests have to come down to reception to collect

location. excellent customer service from staff. good facilities with pool, laundry and gym

very nice property, spacious and clean rooms, great amenities like free washers and 24/7 pool.

read my message and went above and beyond to make us feel special on our 1 night away from our kids

well, except i wished i wasn t so tired as i wanted to try the black hide restaurant, but got room service

bacon for breaky was very oily,had to pay for parking as an extra, gym not on site.

maybe the free wifi but no biggie!

i can t even watch youtube using the free wifi

sheets on king bed, little touches bathrobe and slippers, renovated new bathrooms, swimming pool , undercover

the pool addition was a nice surprise

we had a lovely greeting & really appreciated the fact that there was secure parking available at no cost

story bridge hotel bar and restaurant across the road for great food and drinks

the basement car park and laundry

gym in hotel was very hot as ac was not working

no balconies and the pool and spa were out of order!

clean rooms and good restaurant for breakfast and other meals

laundry room - old machines and very hard to get the $8 coins from the lobby

we had to wait rather a long time for the food from room service.

missed the pool.

we didn t use the pool/gym dominate to comment

breakfast was very lovely could do with a wider selection though and considering kids under 12 not paying they

24hr room service and location

from check in, to room service and the rooftop bar and the ground floor bar

the room and gym exceeded our expectations, and every interaction with the staff was helpful and professional

cleanness. we only had one room service in 7 nights.

didn t get any room service, no face cloths at all

great rooms, kitchen, laundry and 2 tvs. would recommend

have been nice to have an option for food on site or room service that could provide cooked meals

gated kids games room and playground in the restaurant is a great place to relax at the end of the day

easy parking

bigger laundry facilities

price for the room free toiletries, coffee, tea, sugar and biscuits short walk to the beach free wifi

done guinness in the bar which was a bonus

room service facilities, beautiful breakfasts, staff where always helpful and friendly and great

also no bar in the pool area

glitches with anything to do with check-in, check-out, booking cabs, food and drinks service at bar and in room

the bar was closed at 10pm every night. far too early

fantastic service, spacious rooms, amazing breakfast buffett. quiet location near everything.

paying for laundry an breakfast muchit was a little over the top in price.

new $10 (refundable) charge on my credit card for mini bar just in case i used anything and having to wait 3-5

also i spilled a lot of crumbs from a protein bar beside my bed

great location. bar and restaurant at street level

it had a room available when we needed one. biscoff biscuits were enjoyed by the kids!

japanese room service a delicious bonus

great location, reasonable gym, friendly staff, good breakfast

also swimming pool has to walk to voco which is another building

breakfast buffet, very modern and fit for purpose gym facilities

wifi did not work for me, used my own hotspot and laptop instead

nice spacious room with very good shower, kitchen and laundry facilities

room was very spacious with kitchen amenities and laundry, which i did not expect to have

we had problems with the wifi and could not connect to any router successfully

large kitchen/bar

bring back the trays and metal cloches re: room service (as opposed to plastic wrap)

no self laundry no light switch in bathroom expensive laundry services

lovely room and facilities, a fabulous atmosphere at the pool bar and delicious breakfast

it was my partner s birthday - so somewhat dampened our night out and one night away from the kids

also the free wifi and free four items from the mini bar was

lovely room and facilities, a fabulous atmosphere at the pool bar and delicious breakfast

wasn't a great room for 2 kids and 2 adults

great bar downstairs and great modern rooms

few more umbrellas or a bit more shade around the pool as it was really hot while we were there

gym open 24h

also need more lounging chair s around the pool and maybe another cabana

spa / pool staff and the amazing cleaner s

pool and poolside bar are

was so grateful the hotel allowed my pet to stay too as i had no one that could look after her

love the magnesium pool at day spa and floating around pool having a drink.

very accommodating.. a gray place to stay and pet friendly..!

the gym is small but well equipped

don t think wifi should incur a cost in this day and age

loved the gym and the pool. and the staff were really nice

only 3 devices could be connected to the hotel wifi

i arrived early as i need access to wifi for a business conference call and the staff set me up in the lobby

lovely facilities, friendly staff, kids got a special christmas pack

pool was nice also and well maintained

also the italian restaurant says on the google business post that it has kids menu when i booked i asked then

gym was well equipped and clean with a nice view

rooms were comfortable and well appointed gorgeous pool area for the kids and adults to enjoy excellent service

surcharges for phone calls and wifi.

the ability to use the beautiful pool and gym facilities at the westin next door was an added bonus

friendly & relaxing. bed was comfortable, bathroom was clean, room service was great & fast.

no pool, no sauna, no spa pool in the property

room service was like uber eats i paid a tray service fee and our food came in take away

also have small gym and good sized pool

the wifi was poor. but that is only a minor criticism.

location, view,fragrance,staff, tranquil, self-service laundry,room design

the room service food was lovely, the view was great and the pool area great.

liked the long outside pool to jump in in the morning

i had a few issues with wifi but besides that it was great.

the old school grandeur of the hotel, the beautiful and well appointed rooms and the exceptional room service

stay at a competitive rate in a great location, staff were very helpful and we found the pool and spa a

there is a place to do laundry

wifi worked but may disappoint heavy users

the bar closes early but there s plenty around there.

wifi was a bit patchy, but thats a minor gripe

was excellent room was beautiful staff were brilliant gym was excellent would have loved to stay longer there

a well equipped gym is always a bonus when travelling

no laundry services onsite. team were friendly at times but not all.

oh and extra points for free parking so close to the city

fact that we couldn t get a meal from the kitchen within reasonable time after we ordered and waited for at

apartments are good size with laundry/ kitchenette / lounge area

restaurant - the food and dinner offers were great, very good laundry facilities, good sized room and efficient

street and close to lots, we also bought the buffet breakfast and it was great for its value the wifi was very

- used towels were not taken the lifts didn t look like were cleaned regularly and the guest laundry was

internet was weak, there was no lounge in the room, there was no pool, no area for the kids to play, however,

not pet friendly, i wish i pick paw package includes parking free wifi

was no laundry service in the hotel - i don't like travelling with dirty laundry so not being able to do

the only issue is that, there was no place to do laundry

at competitor hotels, access to either or both of spa and pool is provided, and after spending over $2500 for

also the wifi didn t work on the tv properly to stream through bluetooth etc

we gave up so then i tried it in the room, scanning the bar code and my licence all going ok until again at

great facilities including gym and pool

quite pools, gym, sauna where of the highest standard