undercover parking

connecting flight was the next morning at 6 am, just needed a place close to the airport for our kids to sleep

cannot close them fully) there were more than 10 mosquitos i killed in half an hour and all my kids including

some noise from guest laundry

staff. food bar n pokies

let us check in an hour earlier so we could use the laundry to do our washing after a week's cruise

location was good and parking right in front of the room was great and convenient

there was a pool and the gardens were well kept

wifi did not work, password was incorrect

the room service we ordered in was amazing

free car parking and wifi are a bonus

room service on the second floor

loved that the bar was opened until late

double bed fold out couch was more like a king single, but fine for two kids to sleep on.

paid laundry facilities also onsite

kids loved the pool.

our room was close to the laundry and another guest was washing something that must have had metal bits as it

the rooms are nice and clean and the pool is nice for an afternoon cool off

there was wifi, there were no streaming services, netflix, stan etc

one room didn t have a kitchen sink, but we just used the bathroom basin

loved the comfy beds and room styling and the pool was fantastic and clean as well.

room was clean, staff are friendly, bed is very comfortable, location is 15 mins from cbd, room service was

room service options were very limited

it has great new facilities, including a pool, gym & secure car park

no room service on weekends

lovely pool area and beautiful gardens

only thing that my daughter and i were really hoping for from the listing was a warm spa pool to relax in from

comfortable bed very clean and parking

a very well equipped and tidy room. mini kitchen well stocked. bed very comfortable.

walking distance to a snack bar and only a 5 minute walk to a coffee shop

wifi was slow and dropped a lot. difficult to download things/use.

easy parking plus cheap plus if you like beer there are ooodles of it downstairs on tap lol

there was a complimentary offer of two free drinks at the bar & restaurant, which was a lovely touch

no allocated parking for guests

parking came up short, and i had to park in the street, double flight of stairs to rooms, carrying

spacious rooms with great facilities, aircon, big tv, comfy bed, kitchen

kitchen not very clean

the undercover parking is also great and you can get to your rooms without going out in the weather

ideal location for airport and safe parking.

the pool area could ve been a bit cleaner - but i still managed a swim !

i just wish they have a kitchen sink so i could wash plates and stuff

to airport parking stations

sufficient parking space also

pillows were super comfortable as was the bed, and the convenience of the laundry on site was great to

paid laundry on site with drier

location, great value for money, elegant and comfy bed and couches, mini bar in the rooms, wine and drinks from

pool was so refreshing

on-site parking was easily accessible

, shuttle bus to cruise ship or air port , the size of the beds , the rooms were clean , the mini bar was well

have been great if meals were available onsite or had room service

lack of parking spaces on premises, but lots of street parking available.

close to the airport and really nice modern facilities, great shared kitchen and outdoor communal garden sitting

complimentary breakfast was appreciated

finding parking only issue

the wifi works really good

never had the tea. enjoyed my meal at the lounge bar each nite.

parking was free and absolutely no drama

love this hotel - the staff are so friendly and welcoming, the beds are super comfortable and the room service

decent price for breakfast as room service

the room service was always delicious too

great stay for weekend in city for xmas party. huge room, lovely pool. good location.

the staff were helpful. the complimentary laundry was convenient.

had room 101 which was next to the laundry and rest room where people were coming & going, flushing toilets etc

our room was also located next to the laundry and there were repeated loud mechanical banging coming from there

green dirty pool and no room service beer and spirits after $52 purchase.

good wifi

lift not working laundry and communal areas filthy

location was close to shops & opposite a good park for kids.

kids stomping and banging till like 12pm then started again at like 5

air-conditioning, microwave, wifi

kids loved the pool

enjoyed the pool but didn t eat here so can t comment on the food but it did look great

and relaxing by the pool after a long flight was amazing

the staff was exceptional and the gym is well-equipped

brief stay was very comfortable and staff were excellent especially the gentleman replacing the pool towels

kids loved the 'kids room aka second bedroom'

kitchenette well equipped

spacious room, very good bed, clean bathroom, parking is easy to access, food close by

tried to connect to wifi numerous times, i couldn t get it to work.

parking easy, well lit

guest laundry was very good

room was quite spacious, very clean and awesome wifi, nice continental breakfast

wifi was difficult to use and didn t cope with streaming

with the bonus of lovely staff ( and a bar for a quick

limited food options for breakfast.

didn't have breakfast....motel room was great..bed fantastic.....we loved everything about it.

breakfast was adequate and good value

location excellent, staff friendly and remember you from previous stays, easy free parking

car parking needs to be addressed, there is not nearly enough car parks.

are very clean and tidy and they also have a bar and they also do breakfast which was excellent

the room was attractive and comfortable, great wifi, extensive choice on tv (foxtel) and a good bathroom with

there was a laundry with washing machine and dryer

nice position in yacht club environs. clean and well equipped room with pleasant small pool.

location was amazing room was clean pool was great parking was great

nice plunge pool

ample parking

basic kitchen facilities

no shade/cover in pool area, wanted to swim but sun was just too harsh.

easy parking for the

and her kids running around

no kitchen

like how the facilities are very tidy, laundry room is also accessible, great customer service and very friendly

downfall was the parking

hotel with a good restaurant and bar downstairs

comfortable bed, good wifi, large parking, fridge in room

kids loved the pool

quite and undercover parking

bed and spa bath. satellite tv channels also excellent! staff lovely and helpful.

clean, comfortable and spacious. spa bath was wonderful after travelling for so long.

free wifi was a bonus

good kitchen

everything you would most likely forget to pack and have to run to get which for a family with kids is helpful

after missing our flight with 2 kids, got the biggest room at a really good price, and a free shuttle bus back

so spacious. full kitchen, plenty of room to move. on-site guest laundry.

just disappointing that the wifi wasn't working

kitchenette of sorts

room was lovely and clean, wifi was pretty good

15pm and kitchen closed at 8

bathroom is a bit narrow and no kitchen sink.

easy parking

free in room wifi

restaurant was great overall, breakfast maybe a little pricey

great size room with a river view for my 2 kids and i, use of the laundry was a bonus for a 9day stay

free wifi was very, very slow. did not end up using.

breakfast delicious. had perfect poached eggs. pool amazing. great location. big room

plenty of parking, or great transport links if required

plenty of undercover parking as well as off street parking

liked everything from the welcome to style of room, bathroom toiletries to kitchen facilities (incl biscuits

the rooms are large and comfortable great to have the kitchen area and the pool too

kiwis at reception great pool excellent room and great value

comfortable and pet friendly!

location, wonderful staff, complimentary wifi and late check out, comfortable bed, very clean

goodies and comfy bed are provided to the pet for pet friendly room

wifi was a little difficult to connect and limited. service charges for paying by credit card.

work, restaurants extremely comfortable quiet private balcony with comfortable outdoor furniture pet friendly

gym didn't have enough weights.. as a diabetic i have to stay active

bbq s, attentive and helpful staff, spacious room with steam station and iron along with great kitchen well

stay here frequently, the place is modern with a good gym, outdoor pool on the roof, and magnificent views of

gym opens at 6am (i'm up at 5)

the kitchen was very well equipped. the decor was beautiful!

free wifi is a good addition although i did not make use of it on this occasion so cannot rate the

the decor, staff, and many little (included) extra touches such as laundry and mini bar/ welcome snacks

no after hours room service options

very knowledgeable, helpful and friendly being able to order room service from nearby restaurant was fantastic

the laundry was very

vegetarian meals on room service and the porta cot we got wasn't comfortable for our baby at all

lobby bar, although there are lots of pleasant staff, the bar is totally inefficient, with 25 minute wait

kids, in their own room, extremely disappointed

liked the lobby bar, the ice cream shop and the water fountain near our room the gym, it had excellent facilities

there was no bath or spa bath, the balcony was only as big as the door that opened, this isn t an $800 a

hotel in brisbane ( not all rooms) beautifully restored art-deco building big, spacious room ev charger was a

had cocktails in the fabulous roof top bar and then a meal with delicious food

no room service except platters on a sunday evening.

shower had a small leak, could also hear small amount of noise from the kitchen.

limited car parking

tv wifi connection not working so no netflix as advertised and no casting

a few steps away from the valley gym and pool and complimentary access provided for guests

great hotel staff and really nice bar in the hotel itself

no gym or pool at property

room states room service with what

much except that we could not use the facilities much - the pool closed at 6 and the gym was completely packed

room service was wonderful, staff were amazing.

pool, gym, location, staff

the gym is excellent really well kitted out breakfast was delicious

location was awesome, 5 min walk to hsw and james street. gym and pool were beautiful

to rub further salt into the wounds, trying to have a night away from the kids (and hopefully to catch up on

mini bar was great, some great beers and scotch including, corona and glenfiddch

breakfast wasn't available due to covid regulations

noise from bar downstairs, didn't finish until 1.30pm wifi did not work

good location, nice little gym.

amazing facilities, friendly staff and of course the complimentary mini bar and breakfast is a big win

i love the self serve bar on the 4th floor, with espresso martinis on tap

the lift doesn t work so you have to use the fire stairs where they store all the dirty laundry

funky and welcoming.. and the cocktails at the bar were delicious

great location and had a great vibe, clean rooms with complimentary mini bar, breakfast and wifi

gym needs verter machined

that there wasn't an option for a breakfast buffet

also loved room service from nearby restaurants

breakfast was great value and absolutely delicious

gym in the hotel has no windows btw

restaurant menu and room service were enjoyed by the kids

the bed was amazing, the pillows were amazing, the room was fantastic, the pool and the gym were good the staff

new hotel with clean rooms and good facilities, gym and pool

gym and pool area is quaint and just enough if you wanted an undercover but outdoor view whilst

30am and bar stopped doing coffees

nowhere to sit other than in room as bottom area closed for whole duration, having to pay for laundry on top

bunk bed was creaking with every even little move. dryer in laundry room did not work properly

clean, comfy and easy parking

free wifi

parking

sheets on king bed, little touches bathrobe and slippers, renovated new bathrooms, swimming pool , undercover

with influx a late check in and the offer to freely charge our electric car and the use of their laundry service

parking well appointed room very friendly/knowledgeable staff clean room sweet pool close to everything quite

was given to wifi details and could find them in the compendium

great location. free parking

no gravy for the chips in room service

friendly staff, ev charging point, great location

location, view,fragrance,staff, tranquil, self-service laundry,room design

very nice place, very helpful staff, enjoyed the pool when it was sunny

liked the long outside pool to jump in in the morning

wifi was good

the laundry amenities are very convenient and user friendly

gym was a bit small

it facilitated to our needs and the kids enjoyed the pool area

apartment was incredible, great facilities for cooking and doing laundry

modern, very cute cafe in the lobby, little gym

apart the swipe wouldn't work i had to be let in by staff everytime i wanted to get in and the wifi didn't work

gym, good car parking

room, comfy bed, quite large bathroom, good fridge, good wifi, helpful staff

tv was ok but there was no internet access or hotel information available on it and the room wifi needed a code

fantastic kids loved the fresh juicer and the pool was great. the whole aesthetic was beautiful

the kids loved their time playing in there and we enjoyed the poolside table service

pool nice temperature appreciated the coffee pods machine and robe

the breakfast is exceptionally good. the location is super convenient.

the spa bath in the pool area wasn t warm :-(

it would have been great to receive some free wifi and not have to pay for it.

just the spa not working

the spa and sauna and night reception guy was perfect. great face and beard.

loved the fact the outdoor spa was warm enough to use in winter and the walls blocked the wind

pool & spa area needed to be updated as was the gym room, it needed alot of love in all those areas

of the wall, the lattice boards on the stairs was broken and had nails hanging out (dangerous for kids), bathroom

there is a laundry and free safe parking

wifi didn't work

good wifi and tv

no issues with parking, and the area is gated and secure

great facilities having separate full kitchen

close to food outlets and convenience store but still quiet grass park next door was handy with kids drink

didn't use the wifi so i can't comment on that

room had been nicely refurbished and very clean with a functional kitchenette

room was clean and comfortable with more than adequate amenities, a vending machine, and communal kitchen too

we got two rooms with queen beds and when we told them we booked for 3 kids they said they could provide a

the gym is small but well equipped

free wifi - shouldn't have to pay extra for internet these days

pool was great

super friendly and helpful staff from concierge, front reception, room service delivery and all of the staff

very nice and clean room,fitness room,laundry,great breakfast

breakfast was better than expected

laundry microwave gym service

room service for dinner-- had to ring down and order and collect myself

there s also a small cafe at reception comprising a bar and a snack menu

pool was not very clean lots of dirt and hair in it

pet friendly and now our birdy is the mascot of the hotel

it it pet friendly but there is no grass anywhere near the property which made it hard for toilet

central location and it was pet friendly

gym was well equipped

not having a view and the curtains the white with red splatter the kids thought it was blood

we received a phone call from the kitchen to confirm and check the order and to make sure we were aware of the

offer of an outdoor pool swim, gym use and sauna prior to breakfast in an exclusive hotel setting at a reasonable

check in, really lovely room, cool little cafe and bar to catch up with friends who popped in to see us

was so comfy, shower was great, quick room service ,great prices friendly staff,i had a double room for $189

the wifi wasn't great

was a pool and a spa with a pool bar, a gym on the top floor, lots of parking , short walk to queen street mall

room service was excellent

the room was lovely beds were comfy our room was on level 4 it was great the kids loved it also

wifi worked but may disappoint heavy users

was on the 3rd floor and there was noise from tourists at the bar that echoed down the alley and through the

no room service, or a pool. the breakfast included was very disappointing.

charge for wifi is appalling

bar was great and had a good selection of snacks, hotel was quiet and in a great location to

no restaurant or room service no pool no onsite parking included

- from the rooms and the beautiful furnishings to the spa, to the gym, to the awesome swim up bar at the pool

lovely facilities, friendly staff, kids got a special christmas pack

swim up pool bar wasn't open

wish pool bar was open later than 5pm

wasnt included in our price, and the room service breaky seemed very over priced, so we just went to the local

- pool was good (spa was out of order) - breakfast was fantastic

excellent location, really spacious and comfortable rooms. good pool and gym area also.

the room was lovely and the pool was perfection

was fantastic and room service

amazing fast room service even at

great that we could use the pool and gym at the westin for no extra cost

tv needs updating. wifi was a little

was a restaurant downstairs, although we were hoping to have the buffet dinner and pop up to the bar both were

no bar open on monday and tuesday

the bed was comfortable and wifi quick and easy to use. reception staff were very well trained

large spacious room with kitchen facilities

compact but liked having the kitchen so we could cook. allergies make it difficult to eat out.

awesome hotel. free car parking!!

laundry on site was $4 for washer or dryer, bit steep i think, and only had one of each

theres also free parking underground, highly

bring back the trays and metal cloches re: room service (as opposed to plastic wrap)

booked two rooms, a one-bedroom apartment for hubby and i, and a queen room for our two adult kids

so emabarassed that we just left our dishes before going out not knowing that there will be a room service

was a large apartment with kitchen and laundry. friendly welcoming staff.

not a problem really but the wifi service needs updating.

the room service menu was pretty limited, but the food was good.

the bar shut at 10pm. no alcohol served after 10.

wifi good

maybe a mini bar in each room for those midnight munchies, and perhaps a kitchen where you could order past 1

room size, price, location and ev charging

free beer at the bar downstairs was a nice surprise also

of renovation that appeared to be done cheaply and looked like a teenage girls bedroom, with a kitchenette

little odd to not have any cutlery, a toaster or anything of the sort, despite having a full kitchenette setup

hotel ,very spacious, had kitchen and all facilities,near bus pickup drop off and close to shops and south bank

good location and has parking , restaurantt and small bar are great to use while you are there

paid wifi

has kids channel on the tv was good for my son he loved the music

room smelt of cigarette smoke and laundry left in hallways.

internet was weak, there was no lounge in the room, there was no pool, no area for the kids to play, however,

having to pay for wifi, first place i ve stayed where there was no free wifi

room was clean and spacious, room service was fast, the staff friendly and helpful and the location is second

location is excellent, rooms are very comfortable with complimentary wifi.

comfortable rooms and beds. great breakfasts

excellent restaurant. dinner and breakfast good gym and lap pool

corridors were lined with trays of room service food from previous evening and laundry

was to the cbd and the friendly staff one thing springs to mind of having a big day out with the kids on saturday

the rooftop bar is also not open on sunday's or monday's, which was disappointing

good breakfast n located within walking distance to everything

in bar had to wait till they finished there conversation with each other before i got

gym and pool areas were ok but could be better

easygoing... pool facilities for kids a bonus... always go here when in brisbane

wifi was the only bad thing

little kitchenette had everything and the place was very clean

only bar fridge, not enough room for our food or drinks we had to fit in when staying for 7days if

very clean, comfortable rooms with full kitchen facilities

loss of laundry

so close to queen street mall which makes it so easy to travel with young kids who'd get tired quickly from

the rooftop bar was great. the beds were comfortable and good was delicious.

some cheaper food options on the room service would have been great.

reasonably priced. great location, friendly & helpful staff, clean rooms, lovely breakfast

faster lifts on a busy night, room service had to close for 2hrs so we ended up with doordash :(

also the wifi didn t work on the tv properly to stream through bluetooth etc

only disappointing thing is that there isn t a heated spa, there s a heated pool but it s not hot enough

room service was over priced

at competitor hotels, access to either or both of spa and pool is provided, and after spending over $2500 for

free open air parking for high vehicle

coin laundry onsite

in a great location with all one would need for a shorts stay; tea/coffee/milk/kettle/fridge, wifi and parking

convenient to hospital...free parking

our room although compact had everything that we required namely tea & coffee making facilities, bar fridge

the breakfast buffet leaves a lot to be desired

great experience. staff were very friendly and helpful. great meals. breakfast was fantastic.

to centre of town & roma st station (although uphill); fabulous room service meal

location and has a nice small restaurant and bar located at the front

we had the family room and it was very spacious with a separate lounge/ living area and the kids had a separate

desk space was handy & also laundry

very poor cleanliness, my kids found a used syringe in the kitchen drawer !

a wifi connection for the room alone would be better than the public wifi provided - small change but

and had all the facilities we needed: large fridge, microwave, basic utensils for cooking, laundry facilities,

always in top condition and good basic kitchen utensils. very comfortable and clean

had an issue with 'wifi' in room

hard to connect to wifi

the bar shutting at 8

room service for breakfast.....bircher muesli was excellent

the worst thing was the wifi

family friendly and there was a selection of snacks in the hotel which was helpful when you have kids

it would be good if the hotel portal/website mentions that the laundry service is at level 6 & the costs & the

location, great restaurant next door, good wifi and a very comfortable bed

platforms didn t work so had to be cast from my ipad there was no where to heat up meals and laundry room was

the guest laundry

the maitre de even made a batch of bernaise for me once i let them know it was my kids favourite

wifi was very spasmodic - luckily we were on holiday but trying to run a

also the staff were incredibly nice and we are three meals between the wet deck restaurant and room service

great in-room bar and the bath was perfect size.

wanted to sit at the bar (wet deck bar) and have drinks but the stools were really uncomfortable and we ended

gym could have more free weights /equipment

close to southbank, exceptional staff, pool was perfect temperature, great coffee from the cafe

although we only stayed one night the mini kitchen would be perfect for longer stays

excellent location. easy to find. laundry facilities useful to us.

our room service was prompt and tasty

wifi intermittent

pool and gym where tiny and no dan's in room

i loved the free parking

didn't get any as there was no longer room service

didn't get any information or pass codes to be able to access the wifi

wish there was a sink in the bathroom in the room rather than using the kitchen sink for both hand washing and

bed was good, personal fridge was nice, wifi was reliable and fast

is lovely, bedrooms clean and inviting, tv with apps, microwave, table, kitchen with all you need, lovely new

there were two kitchens you could use as well as a laundry area

tv didn t work wifi no good

with onsite parking

feature outdoor area disabled bathroom comfy bed family room excellent with kitchen and

only negative for me is they don t have a pool

would of been better if they had room service as being susceptible to picking up flu while on chemo would of

comfortable rooms, slightly dated but kitchen and bathroom have had an upgrade

laundry is bit expensive

comfortable, friendly and helpful staff, contemporary design and vibe. good gym.

great pop up cocktail bar in

no self serve laundry facilities.

the mini bar was enpty and if you wanted something you had to order it up

the buffet breakfast was delicious and atmosphere was

the kids are already asking to come back

room service food was fantastic and delivered promptly

the gym was not well equipped, but they offered me to use the gym of their sister hotel which was very

front of house staff were very friendly and helpful, our kids loved the pool and games arcade

temperature of the pool was a little cool (first world problem) and the spa was not working

didn't use pool / fitness facilities

it had the benefits of a hotel, like 24hr reception and a pool, but with the space needed for a group of six

the pool and spa was great

microwave, iron, kitchen etc

staff were very helpful, gym was good and the pool was beautiful

room wifi was slow and not worth connecting too

the staff was wonderful, the view was very beatiful and the gym was also very good.

for the price of a nights stay, it s a shame that breakfast isn t included in the price.

were extremely helpful & friendly room was fantastic and bed extremely comfortable room service food was some

it was a pity that the hotel's bar was not open for a nightcap but that is understandable

size of the room, the king bed and kitchen facilities, the view from the balcony across to the city

location was very good, room was very close to the pool which was lovely.. thank you very much.

we could use the swimming pool and gym

that we couldn't get into the pool area