awesome breakfast! friendly staff

the breakfast buffet was very rich and you could have additional omlettes prepared

disorganized breakfast

very great hotel, with pool and gym

a great advantage was the possibility to do laundry in the hotel's laundromat

well located, simple and comfortable, clean, staff is friendly, the breakfast menu was good

access and location, the breakfast is excellent and the associates there

below average but “cheap for the area” they gave me a quick and early check in

bedrooms are large, breakfast is good and plentiful of food options

the breakfast option is really good. i highly recommend it.

wanted to use swimming pool, but the water looked very dirty

i like the multiple options for room service and the morning chef was exceptional at making hotcakes and omelets

bad conditions in room and gym

food at the bar was outstanding

good wifi

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

breakfast was ok, although the breakfast area is rather sober and crammed

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

add a pool

room service and food..

restaurant bar looked nice but empty

facilities, that they don t have pool and that the restaurant and buffet are a little expensive for the food they

no pool or bath service not so great at bar everything closed at 600pm on sunday

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

pool, view, and breckfast

the gym facility is out of date

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge

the pool it’s a little small

gym and pool area with a breath taking view of the mountains

even room service was not available when i tried to call them in the morning

room service is pretty bad, they were late all time and rooms don't have the features that comes at

went to breakfast, can't judge but changing wifi code each day its a pain

the macroplaza is very big with lots to do for the kids

unfortunately i had no time but the hot breakfast looked very good

staff, facilities, location, and complementary breakfast were all fantastic

location, staff, breakfast, amazing valley view

is located behind the hotel which has a lot of small restaurants, refresqueria (snack shop), gym, exotic pet store, and best of all a starbucks

the gym was small but had everything necessary

well located and comfortable. gym is neat and the breakfast offers variety of options.

parking was a bit stressful but not too bad

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

terrible breakfast

very clean very quiet. good breakfast.

the breakfast was amazing

gym

the swimming pool wasn't so clean

breakfast was cold maybe because they had a lot of people due to some school competitions the food

pool seemed a little dirty

we wanted an indoor pool and the hotel has a great inddor pool good size ans quite warm

pool, gym are functional

breakfast is not as good as the rest of the facilities

good views, large rooms,, nice breakfast, good equipment in the gym. it is a new hotel.

we didn't have time but they do have a restaurant, pool and gym on site

fair, beautiful mountain view, quiet, good beds, decent gym and pool, underground comfortable parking

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

comfortable and good room service

delayed room service

meant that i could not eat breakfast at the hotel, they refused to serve me a basic breakfast as room service in my room which every other hotel i have stayed at in my have done, and they still

room service knocked on our door after ten to bring coffee

wish there was a pool and they charge for room service every time.

wifi signal is very bad, at room 314 we were unable to connect.

breakfast great

amazing breakfast selections; very comfortable bed

great room, great view. nice staff! great breakfast also

air conditioner need upgrades.tv poor signal quality.the parking lot is a plus

the gym was under remodeling in all our stay and don't respect schedule of pool.

at the restaurant, room layout and furniture, gym too small with old equipment, lack of water and

i like that it has a bar and restaurant on the entrance

renovated property, clean and modern with onsite parking.

parking button was not working and my husband got shocked when he pushed it but they fixed it right

good breakfast, very friendly staff and comfortable rooms.

didn't care for the breakfast served

the hotel has a free breakfast, as well as free computers and printers

the free breakfast

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

hotel felt worn my room had view to a multiple level parking lot it was noisy

parking lot is sufficient

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

also, they were building the new parking lot all night outside our window, we didn't manage to get any

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

breakfast was good!

good breakfast and affordable price

nice hotel and good breakfast

clean and great breakfast!

there was a gym, excellent kitchen in my suite and free bottled water

breakfast included was not worth the price and the bathrooms were not accommodating

prefer a self-serve breakfast.

old beds but good free breakfast

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast is only coffee and we come not top late

the restaurant is great and the bar tender

the restaurant is nice and the free breakfast was good

great value including parking and breakfast

breakfast

breakfast and views

bad wifi

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

bed was comfortable, a/c and wifi worked great, close to bus terminal.

bed was very comfortable, bathroom stole the show with the spa suite - wow

no wifi for cell phones.

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

breakfast here is delicious and filling to get your day started

great breakfast with great service.

there is no free breakfast but there is a cafe on site. reasonable prices.

great breakfast and firm bed.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast only included fruit, coffee and bread

the breakfast and the view.

the breakfast needs a little more variety.

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

breakfast was included, but it was very minimal