hotel is hands down a great place, nice & clean , i love that it has a swimming pool & staff are extremely friendly and helpful, i would stay over &

no laundry services for guests. i did find a coin laundry fairly close.

laundry room had only two working washers the rest were out of order

no thanks on the microwave in the laundry

there is a microwave available to warm food in the laundry

the property was immaculate so beautiful the decor the room the spa everything was just

also, laundry room needs a bill changer and instruction on using the machines

clean. happy hour. breakfast. staff very nice

have told others about the good service, big room, and of course the breakfast

they offer dry cleaning services and also have a guest laundry room

stole my laundry from the dryer in the laundry room

the room location i don't like being by the pool

we had a pool party and everyone was friendly

comfortable beds, pool, close to store and restaurants

it seems like they have been laundry for awhile

room was small but nice. beds were comfy. jackson's bar across the street is awesome!

no housekeeping, no bar no restaurant and surly staff

location, beds are very comfortable, friendly and helpful staff, nice workout room and bar lounge

there was no grab bar next to the toilet, and there was ample room to install it

the hotel was clean and the bar tender was nice.

would have liked to have a small fridge, and the wifi certainly could be better

an independently run bar and restaurant

and the associated restaurant adjacent to the hotel - grossman s noshery and bar was fantastic

internet/wifi was erratic; hard to access and inclined to repeatedly drop

there was no bar or restaurant

convenient for family gathering! pool was very nice, lil chilly. kitchenette, great!

kids liked the pool

pool, ping pong table, shuffle board and a $1 soda machine

i slept well. the pool was well maintained. there were established trees.

i love the location ! the pool is welcoming and clean, never too busy, which i love !

the pool was a swamp

no breakfast, and could be a bit more cleaner .

complimentary breakfast as advertised

they do have a laundry room but the washer doesn't ring your clothes out very well so it took a long time to dry

was no breakfast

the fitness room was also decent sized and had 3 different machines in addition to weights, a mat, and

manager and staff outstanding. breakfast ok. bed very comfortable.

the staff was friendly and accommodated our early check in request

the pool looked inviting but didn't use it

the breakfast was wonderful and the staff were so, so kind

a bunch of kids partying for hours in the next room, but when i called the front desk the manager must have

they also have a wonderful breakfast bar set up in the morning

room i was given was next to the electric room and laundry room

uit, yogurt, granola, waffles, bagels, toast, oatmeal, hard-boiled eggs, coffee, juice), the gym, the pool, the free parking and the modern palm springs-style decor

gym was in desperate need of attention

it was too cold for the pool, but it was a really nice setup

beautiful pool. nice grounds

great place big clean rooms bathrooms and the spa is excellent.

were able to accommodate my late request for a handicapped room, giving me an upgrade at no additional cost

breakfast hours and selection could be better.

fresh bakery pastries would be a nice addition and hot chocolate for the kids

accomodated our request for a late check out as we didn't need to leave for the airport till late afternoon

welcoming lobby with large fireplace, bar and coffee

the amenities were incredible and having the bar and shucker downstairs was perfect for our stay

checked in too late to enjoy the on-site bar and restaurant, but they both looked good

it was so quiet. very clean. wonderful breakfast, mimosa & wine/snacks.

kitchen/breakfast were great

would like to be able to get coffee before the kitchen opens in the morning.

the breakfast was served promptly and was delicious on both mornings.

breakfast breathtaking

delicious breakfast, great location. neat old building. definitely check out this hotel.

breakfast was very good

my husband loved the gym

my partner used the gym and said it was decent

they also have a gym

a little disappointed that the spa jets did not work in unit 1 the night of feb

sorry they closed their restaurant but they are going to have it replaced by full bar which we’d love to see when it opens

other than that a really nice place to stay or a spa day with the decent tub (jets not very effective) but cottage #5 was very pleasant

that the restaurant and martini bar was still closed.

makes great drinks in the martini bar also

for me and my wife we didn’t have a laundry bag or an ironing board in our room, and i noticed some amber-yellow stains on our shower

finally, a hotel with a gym and pool that's open

loved the workout room and having the guest laundry services was a definite plus

staff member that checked us in was more than helpful as we needed early check in due to the fact we needed to change clothes for a funeral

upon check in, i requested and was given a late check out of an hour later

the pool/spa area was great

needs tub and pool were really nice, lots of flowers and plants around, charming, self-serve laundry on sight, 5 minute walk to town square and across from whole foods, this place was amazing

pool and sauna are amazing

the pool/spa area was great

coffee bar & wine & beer available to purchase downstairs

was not outfitted with enough kitchen supplies for four people

beautiful property, nice kitchen, lovely bed.

great quiet location. great spa treatments.

the continental breakfast was on your door in the cutest basket right at 8 am

they leave breakfast at your door every morning

5h slots a day, we had to sign up for), and breakfast/lunch

we ate breakfast there every morning and had dinner one evening

enjoyed the afternoon wine tastings and the free shuttle to the city

everything. next time i will come when it’s sunny to use the pool.

the spa staff needs improvement

very well-intentioned service; excellent breakfast

sitting on the porch for breakfast

breakfast was awesome! restaurant was amazing but the spa was my favorite service!

breakfast was awesome! restaurant was amazing but the spa was my favorite service!

they did give us a complimentary breakfast to make up for it, but it would have been nice to have the ability to eat onsite

easy check in process and the breakfast.

the continental breakfast was yummy and delivered as promised

it makes it into less of a real hotel experience and more like renting an apartment (without a kitchen, of course)

be great to have a little kitchenette

breakfast delivered to the door was such a treat and our host, kate, made us feel at home

decent continental breakfast great mexican food in the back of the puerta vallarta grocery store

the breakfast was great and fresh. super close to everything. the staff was very friendly

hotel staff was amazing, even let us have an early check in.

), comfortable bed, extremely kind and personable staff, and a great breakfast

just wish there were scrambled eggs for breakfast not just boiled and waffle mix like the other cheaper hotels have for breakfast

old hotel with actual gold keys, breakfast delivered every morning, 24 hour pool, great reggae bar outside, and beyond gracious

the location is great. the rooms are very nice. and the pool and spa are what i come for.

spa was downstairs; excellent massage and

pool and spa very nice

complimentary wine and the morning coffee bar and the wonderful young man serving both times