we were able to have an early check in and appreciated this very much

staff who checked us in was so sweet, kind, warm, welcoming, and accommodating to an early check in

the bed was nice. staff are nice. loved early check in.

com regarding early check in, which led us to believe could check in early when we could not, which really was

the spa facilities

not much to watch for kids

the spa and fitness center closes too early!

the spa i had to my self 3 mornings in a row

great pool facilities to enjoy after a long day of traveling

breakfast to go (for 2800 isk) is overpriced for what you get

clean and tidy nice bathroom with heated towel bar nice bright room decent breakfast

there were board games, chess and other entertainments available for the kids in the lounge

big rooms with view of the mountains and sea great breakfast nice food in restaurant on site parking very helpful

nice clean rooms. breakfast and parking included.

free laundry with free detergent

the breakfast was delicious

wouldn't recommend if you are travelling with kids or elderlies

we also really appreciated having hot drinks available in the lobby at all times, as well as the laundry room where we could leave used towels and pick up clean ones

my 19 and 20 year old kids enjoyed the common space a lot

very big parking space

both room service and vox restaurant were under par

have stayed in this hotel the majority of my stays to see my daughter and l particularly love the gym facilities and a little bit, but not far out of central town

feel room service and the service fee should be included in the booking fee

spacious room, excellent breakfast choice, quick check in and clean rooms.

although our room didn’t have a kitchen, the front desk kindly offered to help us use the microwave

tv in our room did not have the channels as the tv in the lobby, so kids couldn't watch cartoons

there is a ping pong table, piano and other things to keep kids entertained

unfortunately we didn't get the name of the kitchen lady, but she was very sweet

hotel staff were friendly and very helpful, especially when the lady from the kitchen let us know that the northern lights were on display outside, so we could see them

arrived earlier than expected and they easily accommodated an early check in

before check in, the hotel accommodated our request for an early check in

have liked an early check in asked it wasn’t possible (extremely tired after flying all night

and extremely helpful booking taxis, giving directions, storing my luggage, and accommodating my early check in request

only that you check in at 2 pm, no early check in

spa and swim pool close too earlier , could not go, breakfast is not included:

plenty of parking lots and just next to tge domestic airport

poor wifi, expensive food

th a warm pool, hot tub, sauna and really nice massage options)

hotel is upscale, with ample parking and a great restaurant

room was sometimes not cleaned until late afternoon but bar area is comfortable

and with eco in mind, the gym is not a typical american gym so if you’re booking, thinking you’re going to have this you

we didn't spend much time in the bar area and didn't have the breakfast but we did access the free tea available which was really

the staff was accommodating in allowing us an early check in which was very much appreciated

one small touch we absolutely loved was the free coffee available 24/7 in the bar area

fact that housekeeping is upon request and there was only one bar of soap to use for shower and washing hands

staff, very good breakfast and good location

very friendly staff, happy hour times are good and the bar is very nice

to town, bars, shopping and tours

relaxing area in basement w bar

laundry facilities are at least a 24 hour turnaround, it would be great if there were some sort of

great location. comfy, quiet room. fantastic breakfast. lovely staff. free parking nearby.

great personal, the rooms were clean and comfortable. the spa and gym was also great.

arrived into reykjavik pretty early and got to the hotel by flybus at 9 am and were given a warm welcome by the fabulous hotel

well worth including the spa option, and staff were very quick to bring beverages in the outdoor pool

for early check in opportunity

breakfast is very good, a lot of food and with great quality

breakfast and comfy bed, with usb chargers!

the rooms are spacious and very clean, the breakfast is delicious with many options, by the way the cleaning and restaurant staff are

the location was really good with a neighbour hotel bar directly opposite which is definitely worth a visit

however, when we were there, we found out that kids could only go at certain times of the day

i was staying there with my two kids for the first night on our trip to iceland

wonderful breakfast! rooms were comfortable.

the breakfast was delicious with a lot of choises

batter bar set up

breakfast choices, they were able to provide gluten free bread

breakfast was good too, one morning they brought out waffle maker so that was excellent

clean and comfortable in a great location for exploring reykjavik. good breakfast included.

breakfast was good, we enjoyed the bar and casual seating in the evening, and staff were friendly and helpful

parking clean quiet and great staff to work with - got early check in after night flight

the breakfast buffet was wonderful. we also appreciated the hot pool and the gym facility.

the reception staff were super helpful and the gym and hot tub is a nice perk - though the hot tub area definitely needs some more lighting

location was very central! room was super spacious! we did not stay for breakfast

breakfast is delicious, many options and fresh fruits

i used the well equipped gym several times, where you'll also find the sauna and jacuzzi (outside)

the location was fantastic, so close to many restaurants, cafes and bars

the wasn't gym or sauna in the hotel.

loved having a bar on site (and place for breakfast)

would have enjoyed a small gym to work out tired muscles

staff were lovely, bianka in reception was so helpful with advice before our stay and aga in the bar was so friendly and made he best old fashioned

we liked the fact that there was a restaurant attached the the hotel and could get a very good breakfast

no coffee in lobby. wifi was weak in corner unit.

bed really comfy, good wifi connection, modern bathroom and great location

the wifi was not strong enough for me to have a zoom call from the room so we had to go to my son's

the wifi quality in our room wasn'

possibility to have a late check out

was very accommodating with arriving early with two young kids

breakfast is a highlight, and the hot water and wifi are reliable

was very accommodating with arriving early with two young kids

good wifi

location and included breakfast

the bar across the street was a little bit loud

breakfast could start half an hour earlier

the breakfast was complimentary and delicious

great location and tasty breakfast.

wifi included

breakfast was basic but of high quality ingredients

the breakfast room is sunny and nice

the courtesy of the staff and excellent room service. the ice machine.

slightly dated. main complaint was spotty wifi service.

- breakfast was lovely

the location, the cleanliness, the amenities, the heated floor bathroom, the breakfast spread and the calming hotel vibe

i think the gym could have used a pull up bar / dip bar.

breakfast was excellent

the only negative was that the gym needed some aircon.

hot spa pool lovely

gym was very minimal and you have to pay a flat fee for it

great full breakfast

nice breakfast and a great hot tub in the spa

the breakfast buffet was delicious and had a wide variety of cold and hot options

staff were very friendly, even included late check out at 1pm for no extra cost

the spa is awesome

hotel is in great location. staff fantastic. breakfast was great with a lots to choose from.

great hotel gr8 breakfast , gr8 sky bar a+++

an extra 25 dollars per person to use the sauna and pool, they were fancier than hotel pools in the states but when i'm paying for a room i feel like

the dinner, drinks and breakfast were delicious

amazing views, free parking, lovely staff, great food and a short drive to the centre!

dislike anything at the hotel, would be nice to have a bar menu maybe saying what drinks they offer & prices, or maybe an evening meal menu on the tables

beautiful venue, great facilities, delicious breakfast and very friendly staff

spa and great food are only a plus to the whole experience

connection of wifi is really bad !

staff to greet us and assist in early check in

have liked to be able to get hotter water in room shower, but the hot tub and steam room in the spa did the trick

spa facilities are very good too

it had some noise from the bar below but that isn t the fault of the hotel or the staff

we stayed for a week and had a great time with our kids; being a historic/antique hotel the walls and floors and pretty thin with little insulation or

room was better than expected, first because it had a well equipped mini kitchen, second because the sofa bed was in a separate room from the main bed, third because the

staff was extremely friendly and made the room available for early check in knowing we needed it

standard of accommodation we had a room with a double, a sofa bed and a balcony and kitchen area

night it was extremely noisy due to a bar that's part of the hotel - loud music til 2am

spa in hotel next door is small but very lovely

no gym

exta charges were required to use the gym.

to leave the hotel to access the spa and gym in next door hotel

great modern clean hotel, central location, great breakfast. gym needs updating!!

the spa was wonderful and very relaxing

breakfast that was included; personable; delicious food at gott, happy hour which kept drink costs

helpful staff, great breakfast and bar area

i took advantage of the bathhouse and had a great sauna and dip in the heated pool

breakfast daily was a huge plus

great vibe across the hotel - excellent bar in the lobby - good breakfast - beautiful interior

spa and gym could be bigger, especially the spa.

great location with beautifully designed interiors. restaurant and bar were also both great

lobby, bar and restaurant were stunning

it's centrally located and if you are looking for a posh experience with a wonderful spa in iceland, this is the place

the lobby has a bar and is very spacious

breakfast, with choices that include local foods

i liked the location, breakfast, spa facilities.

reykjavik in my opinion, combining with a very succesfully integration with icelandic art, great spa and restaurant plus the location

the staff was great and able to check us in early and even give us a late check out

hotel bar staff was congenial and helpful

breakfast was terrific

appreciate the cheeky €30 early check in charge even though the room was already ready when we arrived at 9am off an

great breakfast with something for everyone

nice hotel and lively a little bar area on the ground floor

- only small thing i would say is that would've been nice to have had an inside pool or more of a spa than just the sauna

we liked the bar area and the sauna was an absolute highlight for us

gym is well fitted out

location. style. restaurant, bar and cafe. generally excellent, cool and ideally located.

furthermore, they have a small gym and a sauna which is highly recommended in case of cold and rainy weather in iceland

delicious aperol spritz served by again great bar staff

great breakfast

great ambiance. good place for kids.

the on-site restaurant and bar were amazing, with great service

a nice bar to relax in at the end of the day and a really good breakfast to start the next day

lovely room with a view of the sea! large breakfast selection and very relaxing bar area.

bar is fun, breakfast has a wide variety of hot and cold options, coffee, tea and juices, and is tasty

didn’t get to do breakfast the first day due to a tour we booked

easy parking and the hotel was warm, rooms spacious and everything you could want

the spa was also a great relaxing way to start the day

there is a huge gym at the same building

she couldn't give us basic information regarding the public pool down the street

gym

close to a swimming pool which was a great family activity to do - 9 lane olympic pool (split into 2 x 25 m pools),

were excited for the spa area and found out the spa area was public in the gym next door which we could use for free