nice staff very well located free parking

no breakfast. easy to find. parking available.

car parking facilities available

good breakfast staff service excellent many parking slots available

we were able to have an early check in and appreciated this very much

we appreciated the free parking spots

if traveling with older kids consider upgrading to the family

spacious separate space from the kids, waffles maker at breakfast my daughter is a fussy eater but she making

hotel was very clean, only person we saw on our stay was bar and reception personnel

it has its own free indoor parking lot, but since it is small, it fills up quickly.

there were electric scooters nearby to ride into the city center and plenty of parking

com regarding early check in, which led us to believe could check in early when we could not, which really was

stylish room convenient enough location with good bus availability parking super

location, easy check in and check out, kitchen area, nice dark curtains for summer season, bench to sit and put

a room with a tv, but as i was just staying a short time i just used my computer on their free wifi

paid breakfast (kids free) was mediocre at best, i would say standard icelandic buffet but the quality of the

- at the end of the corridor, next to the laundry room which was noisy light in the bathroom didn't work

they have their own outdoors thermal pool

led lights above the spa bath would flicker every now and again

very accommodating, early check in was great

rooms were clean and nice, they have a decent gym and really nice spa

views were good but noisy if staying under a room with young kids as we did on our last night

the spa/pools are not for kids below 16, which personally was upsetting for our family.

had to wait a little time for attention in the bar but it was dealt with when we asked in

the tv was slow on the wifi, the wifi also slow.

breakfast with enough selections, room size ok, clean hotel/ room, free parking, fast wifi, good

except breakfast (too crowded with not enough tables) and unexpected night fire alarm (which is a problem

great buffet breakfast

there were board games, chess and other entertainments available for the kids in the lounge

clean and tidy nice bathroom with heated towel bar nice bright room decent breakfast

free laundry service

toaster and a little kitchen -24/7 supermarket very close to the hotel (3 min of car) -free laundry (washing

other: they were able to accommodate my early check in

allowed for early check in at no extra cost

empathic with me after the airline lost my luggage and my flight was rebooked so i arrived very late at 3 am

next was parking was free & plentiful

view of mt esja it was a very spacious room access to the executive lounge was a bonus free parking excellent

hotel was great, stylish, comfortable, astonishingly good value for money, with great gym and spa facilities

very disappointed that the hotel charge guest to use outdoor pool/ sauna...

breakfast was wonderful the spa was also amazing service was friendly, timely and thoughtful

wifi in room is not as strong as lobby

staff is super friendly and parking is infornt of the hotel

parking, elevator… needed an early check in because my baby was sick… girl at front desk checked if our room

it is great the hotel has self- laundry bit the dryer is broken and took 2 hour to get half dry

great location and the breakfast was delightful.

quick to get into old town, free parking was great, nice staff, good wifi, super comfy

wifi worked fine

excellent communication regarding check-in, strong wifi, clean room in a good location.

easy parking. very clean room and building.

good wifi 15 minute walk to city centre good bathroom nice communal space

spa and swim pool close too earlier , could not go, breakfast is not included:( too expensive

the gym is out dated and small.

the evening buffet was excellent, good location if you have a car and have plenty of safe parking spots

the spa/pool was nice & so relaxing

free parking, facilities and the customer service.

good wifi connection

wifi connection was poor in the room

arrived earlier than expected and they easily accommodated an early check in

before check in, the hotel accommodated our request for an early check in

wifi in our room (2nd floor near the lift) was very weak, almost unconnectable when lying on one of

they could have had a room service menu in the room so you could see what lunch/dinner options there were

first thing in the morning, they were all super accommodating and friendly and i was able to do early check in

mini fridge, no room service, unecessarily tiny room, a bit further out of the centre than described

clean, pleasant friendly staff, excellent parking

liked everything. even had parking!

breakfast is a plentiful continental breakfast and the bar is a lovely relaxing, nicely furnished place

functional hotel with a decent breakfast included in our stay

excellent location and friendly staff. nice bar and reasonably priced.

fact that housekeeping is upon request and there was only one bar of soap to use for shower and washing hands

to town, bars, shopping and tours

spa with hot pools and sauna

room service and food facilities close at 10pm

i was a little surprised that there was no room service menu.

great personal, the rooms were clean and comfortable. the spa and gym was also great.

free parking of course, not loud. great facility. strong wifi. around 15-20 minutes to center.

staff were very helpful, the place was very clean, the breakfast was lovely & the hotel was very

would have been better if they had bacon / egg / sausage etc with the breakfast, then it would have been all

was excellent location very convenient room large and bed comfortable wifi excellent everyone very friendly

our over night flight it would have been appreciated if we could have had early check in but it was not available

we had rooms on the ground floor which was nice with kids and after a long transit

laundry is extremely expensive

comfortable beds nice rooms great location, excellent breakfast and friendly staff

all the staff were exceptionally friendly said good morning at breakfast and asked how to help

bar and restaurant were good as well

the breakfast was delicious with a lot of choises

wifi was also great, i managed to watch my favorite team in streaming

were a good size, with comfortable beds, crisp white linen, tea making facility, free wifi and tv

the breakfast was wonderful

clean stylish room, great breakfast, very friendly helpful staff, parking was really useful, wifi was even good

wifi is great

had a spa & sauna, + breakfast included!

the hotel has a great central location. the breakfast was amazing.

staff had left an iceland chocolate bar for my husband with a happy birthday note, which he was really impressed

the reception staff were super helpful and the gym and hot tub is a nice perk - though the hot tub area definitely

our room is next to a laundry room which is noisy around certain time of the day.

the bar is a great place to hang out and happy hour is 16-19:00

breakfast and bar were perfect

302 doesn't have good wifi connection

wifi in the higher rooms was very unreliable

i was on the top floor and the signal from the wifi was rather poor, however, go down to the communal areas

was perfect and the room was very clean, i loved that they allowed me to check in very early without paying a

good wifi, close to cafe's, bus/train, all the things we wanted to do

katie in the bar went above and beyond to literally make the ingredients for our

the bar was very small.

arrive early and they let us do an early check in

the staff was able to accommodate our needs with regards to early check in and departure

the breakfast was an absolute delight

free wifi is a must and it worked well

there was a quiet bar in the evening

although the hotel does offer a laundry service, it would be so much better if there was a hotel laundry for

good wifi connection

no coffee in lobby. wifi was weak in corner unit.

breakfast buffet was amazing. lots of variety and champagne on sunday morning! fantastic sauna

the room was everything i needed, and it was so nice having the restaurant and bar there

the wifi quality in our room wasn'

wifi is slow

u have a bar and vending machine u can buy stuf with with ur wristband and pay after ur stay

there a self service bar where you can even bring your own food and drinks and eat there

there is also a pool outside and a cafe downstairs with a fridge for your own food

i loved the ambiance, the mood lighting, the hot tub and bar area

the wifi was getting disconnected frequently

we were given an early check in time

was very accommodating with arriving early with two young kids

breakfast was exceptional and the room super spacious, with a kitchen and a small fridge

k at the

booked for an early check in has our flight came in a touch earlier than regular check in

com description didn t mention kitchen facilities in the room (just a kettle and coffee machine), anyone

they were able to accommodate early check in, had it not been possible there was locked storage to secure my

kitchenette was very useful

clean room with kitchen, great location! easy check in and out.

is a bar across the street that is quite active, especially on friday/saturday nights

light and popular bar across street, both not hotels fault just part of experience in large city

anything they can’t or won’t do for you - and modest but fully functional rooms and a good breakfast

great location and tasty breakfast.

breakfast could start half an hour earlier

also had great wifi in the room which was handy

i was provided an early check in wihout extra payment, and the reception shared practical tips for sightseeing

spot on the main street of reykjavik, with a great breakfast and absolutely lovely staff

location, free breakfast was excellent, staff was helpful and friendly, room was clean and spacious

breakfast was basic but of high quality ingredients

at bar were high - but that was typical of iceland in general so not a knock against hotel in

breakfast it was amazing

will be back with the kids next year and 100% stay here

the restaurant/breakfast buffet is also fantastic

the gym was well equipped and seldom occupied - good for a private workout

the room is spacious, stylish and clean

paying extra for gym is also not ideal

delicious breakfast too

spa was absolutely beautiful, buffet was great

beautiful aesthetic, excellent breakfast

room service was unimaginative and very expensive for what we received

bar was disappointing - no bar man

there was no room service to clean our room for 2 days

the hotel also had a nice spa area with hot tub and steam showers

the little spa, together with the gym, is a relevant plus

small gym with limited opening hours (closed at night!!)

great location, friendly staff, good breakfast

room service when the restaurant was closed which was relatively early - also no options

the room, the view, the breakfast

little space for suitcases and also how there was two single bedcovers on a double bed and the gym was also very

advantage of their early check in

a delux room thinking the spa was included but apparently the spa access is only included with delux rooms with

great hotel gr8 breakfast , gr8 sky bar a+++

breakfast was perfect

was actually toilet where the shower was installed so that you had a swimming pool on the total floor because

we stayed for a week and had a great time with our kids; being a historic/antique hotel the walls and floors

sofa bed springs were a bit creaky when kids moved in bed.

pull the kitchen drawer out, put your goods in it and it kept them icy cold

were upgraded to a suite with two bedrooms, which was great since we were travelling with the kids

devices and it actually holds mirror connection properly - great to connect your apps for the kids

hotel also offered a gym and spa for an extra fee which was great

coffee not included in breakfast cost and having to pay to use the gym - both of these should be included in

the wifi worked well

friendly staff, face cloths in bath, lots of outlets, spa was wonderful

not even explain basic options for the northern lights tours, and said to check online - to no room service and

early check in. very helpful

i booked for my mum's 60th birthday the location of the hotel was just perfect, food was amazing, spa was perfect

no spa withing the facility

great location in the centre of reykjavik. restaurant & day spa onsite, room service available.

room service comes from their in hotel restaurant and is also good

gym was very limited

upon arrival, with 2 kids and 5 bags we had to take out the luggage, put it in the trolley and take it to the

pool and complimentary drinks are nice and the breakfast is decent .

3) wifi was super slow, no bathtub in the room

breakfast was very good

the spa and gym were closed after we returned

spa facilities should not be charged for residents

i liked the location, breakfast, spa facilities.

breakfast at the restaurant was amazing

spa treatments rather expensive (but good quality).

room service, pricey

we arrived soaking wet from a torrential rain storm with two kids in tow and they did nothing to help us get

the lobby bar was our favorite

and attentive staff, comfortable bed, well designed bathroom suite , excellent room service breakfast, great

would be good if it had a swimming pool

free parking is great

very nice unit and berg good location. parking could be better explained.

is no extractor in the kitchen or bathroom area, it was not suitable to open a window for ventilation due to

location, nice room with kitchen ette and adorable town

and most importantly: plenty of parking, and a supermarket is very close

there is no restaurant in the hotel and the bar is tiny.

everything else is a puzzle, no convenient for people with mobility issues, luggage, small kids

really nice bar off the lobby also, would definitely stay there again

floor room 101 by the elevator, laundry, back door pick up and drop off of supplies

perfect for what was advertised. allowed early check in and free breakfast

we liked the bar area and the sauna was an absolute highlight for us

the wifi had good speed/sign

room service despite it being listed in the facilities on booking

loved that it had a sauna and gym

spa and gym facilities, location, comfortable rooms.

the room had good soundproofing and the kids liked the high queen sized bunk bed

the breakfast offers a small possibility of dishes and the eggs were cold.

great ambiance. good place for kids.

also good for kids with the cinema, and thexstaff are really friendly and approachable

great breakfast included

also post the age of the pool/hot tub if kids are not allowed

the spa was amazing as was the bakery

i m a 40something and i couldn t see a thing, maybe the kids have better luck

also post the age of the pool/hot tub if kids are not allowed

very stingy with room service - no amenities; did not replenish towels; towels replaced were tossed around and

we had just flown from the usa and had a bit of jet lag we were happy the hotel was able to offer early check

were excited for the spa area and found out the spa area was public in the gym next door which we could use for

we were accommodated for an early check in

a lot of parking lots in front of the hotel

breakfast was substantial ( not like american continental breakfast) lots of choices with fresh

flies in the room, wifi didn t work, and tv wasn t working

there were horses near the parking lot which added to the picturesque scene

the kids have plenty of space outside to run, to play, to have fun

while the room is small, it has everything you need plus charm and character and kids will love sleeping in

clean, very convenient parking, and quiet