we were able to have an early check in and appreciated this very much

oo expensive

i liked the spa facilities and the breakfast buffet

free bus pass to get in to reykjavik and surrounding areas free wifi and free parking

were only two small hitches, one was the wifi was constantly dropping out, and the second was it s a little far from downtown and although

free bus pass to get in to reykjavik and surrounding areas free wifi and free parking

staff who checked us in was so sweet, kind, warm, welcoming, and accommodating to an early check in

the bed was nice. staff are nice. loved early check in.

com regarding early check in, which led us to believe could check in early when we could not, which really was

and closing hours of gym and spa

was brilliant very knowledgable and gave me lots of information the staff were all very polite spa pool was

the spa/pools are not for kids below 16, which personally was upsetting for our family.

had to wait a little time for attention in the bar but it was dealt with when we asked in

breakfast, free parking, wifi, late check out

the laundry facility enabled us to do some laundry before packing to return home

free laundry service

breakfast, great service, candies given for the kids, nice lobby for drinks , free coffee and tea available all the time

free laundry with free detergent

was very good, woman in charge was very kind, free parking and free laundry facilities were also a plus

breakfast was wonderful the spa was also amazing service was friendly, timely and thoughtful

breakfast good, bed good and massage and fitness, sauna and relaxing area and hot tub

the lobby has an atm and a snack bar that works 24/7 really practical and helpful

2.orders at the bar were missed but everything else was recieved as requested

no room service after 9:30pm.

visitors kitchen was not well stocked

there was a kitchen to use for making our own meals

cake and had a washing facility for our laundry

the layout was great for a family of 4, as our kids area 18 and 22, so the loft style was great

clean comfortable hotel. nice breakfast.

minus was the bar shut before we could get a pint on our last night

the bar and restaurant area were lovely and bright. the breakfast spread was amazing

big rooms with view of the mountains and sea great breakfast nice food in restaurant on site parking very helpful

tony at the bar was energetic and positive

except breakfast (too crowded with not enough tables) and unexpected night fire alarm (which is a problem

arrived earlier than expected and they easily accommodated an early check in

and extremely helpful booking taxis, giving directions, storing my luggage, and accommodating my early check in request

have liked an early check in asked it wasn’t possible (extremely tired after flying all night

only that you check in at 2 pm, no early check in

before check in, the hotel accommodated our request for an early check in

room was sometimes not cleaned until late afternoon but bar area is comfortable

and with eco in mind, the gym is not a typical american gym so if you’re booking, thinking you’re going to have this you

we didn't spend much time in the bar area and didn't have the breakfast but we did access the free tea available which was really

the staff was accommodating in allowing us an early check in which was very much appreciated

one small touch we absolutely loved was the free coffee available 24/7 in the bar area

fact that housekeeping is upon request and there was only one bar of soap to use for shower and washing hands

staff, very good breakfast and good location

very friendly staff, happy hour times are good and the bar is very nice

to town, bars, shopping and tours

relaxing area in basement w bar

laundry facilities are at least a 24 hour turnaround, it would be great if there were some sort of

great location. comfy, quiet room. fantastic breakfast. lovely staff. free parking nearby.

great personal, the rooms were clean and comfortable. the spa and gym was also great.

arrived into reykjavik pretty early and got to the hotel by flybus at 9 am and were given a warm welcome by the fabulous hotel

well worth including the spa option, and staff were very quick to bring beverages in the outdoor pool

no room service.

good wifi at around 55 mb/s

accessibility of most areas in reykjavik, also the room was very clean which was great and the room service was done every day, leaving you the decision whether to change the towels every day or

room was clean, beds where comfortable, breakfast was good, staff was friendly, had a good view from balcony

the breakfast was delicious with a lot of choises

we had rooms on the ground floor which was nice with kids and after a long transit

staff (we had both early check in and late check out), comfortable beds, clean, and terrific breakfast with great

more importantly, the hotel's breakfast had a wide variety of options and was extremely convenient

would have been better if they had bacon / egg / sausage etc with the breakfast, then it would have been all round perfect

breakfast was a generous and varied buffet, and the lobby bar was another nice bonus

breakfast choices, they were able to provide gluten free bread

breakfast was good too, one morning they brought out waffle maker so that was excellent

clean and comfortable in a great location for exploring reykjavik. good breakfast included.

breakfast was good, we enjoyed the bar and casual seating in the evening, and staff were friendly and helpful

parking clean quiet and great staff to work with - got early check in after night flight

the breakfast buffet was wonderful. we also appreciated the hot pool and the gym facility.

the reception staff were super helpful and the gym and hot tub is a nice perk - though the hot tub area definitely needs some more lighting

location was very central! room was super spacious! we did not stay for breakfast

breakfast is delicious, many options and fresh fruits

i used the well equipped gym several times, where you'll also find the sauna and jacuzzi (outside)

he helped my wife and i out a few times, including going out of his way to help us with an early check in (which we thoroughly appreciated after an all night flight) (*) they were flexible in terms of storing the luggage since early check in is not possible (+)i had a fantastic room with great view. i was lucky enough to get an early check in. (-)would be considered 4 stars in the usa or some other countries, lacking amenities like bellhops, early check in, room service, etc, but it was the nicest place we stayed in while in iceland (+) great location, friendly staff, slightly early check in was available (showed up about an hour before normal check in)

and perfect for a family of 5 with lots of space for all our belongings and to sit and chill have breakfast

fridge and mini bar in room

we liked the fact that there was a restaurant attached the the hotel and could get a very good breakfast

no room service. specially if we require plates & spoons that were not available.

had breakfast included and i feel as though they could have had more food options for example porridge

breakfast, location, gym

was excellent very friendly staff and rooms very comfortable and spacious, we was able to get late check out for free

staff were lovely, bianka in reception was so helpful with advice before our stay and aga in the bar was so friendly and made he best old fashioned

the bar made grabbing a drink before dinner so convenient, and they had a nice selection of wines

possibility to have a late check out

was very accommodating with arriving early with two young kids

breakfast is a highlight, and the hot water and wifi are reliable

was very accommodating with arriving early with two young kids

good wifi

wifi was fine

we really enjoyed the breakfast buffet available at 7am

also, the wifi was excellent - i was running two laptops and my phone off of it to do some remote working and

quite noisy, very slow wifi, definately not value for money

location, free breakfast was excellent, staff was helpful and friendly, room was clean and spacious

great location and tasty breakfast.

light and popular bar across street, both not hotels fault just part of experience in large city

only slight issue was irish bar over road but think it wound down by 12.

the bar across the street was a little bit loud

great location albeit a noisy bar next door, really friendly staff.

- breakfast was lovely

the location, the cleanliness, the amenities, the heated floor bathroom, the breakfast spread and the calming hotel vibe

i think the gym could have used a pull up bar / dip bar.

breakfast was excellent

the only negative was that the gym needed some aircon.

hot spa pool lovely

gym was very minimal and you have to pay a flat fee for it

great full breakfast

nice breakfast and a great hot tub in the spa

the breakfast buffet was delicious and had a wide variety of cold and hot options

standard of accommodation we had a room with a double, a sofa bed and a balcony and kitchen area

also some of the rooms have access to a little terrace which was ideal for playing with the kids and getting some fresh air

room was very comfortable, it had an amazing interiors design and the kitchen was perfect for making breakfast

staff was extremely friendly and made the room available for early check in knowing we needed it

the kitchenette is very useful

the spa was very disappointing, the pool was more of a paddling pool it was so tiny!

the wifi worked well

hotel also offered a gym and spa for an extra fee which was great

location and free wifi

it had some noise from the bar below but that isn t the fault of the hotel or the staff

the breakfast was nice

to leave the hotel to access the spa and gym in next door hotel

ster hotel) it wasn't that bad as we thought but

the location of this hotel, and the bar and restaurant were buzzing - fab atmosphere

excellent location in the center. helpful staff. a great breakfast at the hotels restaurant.

was actually toilet where the shower was installed so that you had a swimming pool on the total floor because the size is roughly 2 square meters

spa was relaxing and enjoyed the small thermal pool

excellent breakfast

pool/hot tubs not available without spa fee

spa was relaxing and enjoyed the small thermal pool

the geothermal pool is a nice thing to have in the spa

t good quality).

the staff was great and able to check us in early and even give us a late check out

hotel stay was a treat for my birthday and usually hotels do a small gesture

excellent hotel and very nice staff. great breakfast.

helpful staff, great breakfast and bar area

breakfast was wonderful; staff were very friendly; room was clean and beautiful!

helpful staff, great breakfast and bar area

friendliness and kindness of staff, gym with workout facilities

gym was a bit hot and travelling with a 5 year old could have done breakfast being earlier that 7am

ample breakfast, best location ever, early check in, nice staff, live music in lobby,5 min walk to bus stop, taxi stand immediately

laundry service poor and outrageous price

really nice bar off the lobby also, would definitely stay there again

the laundry service and breakfast were too expensive

my friend daniela and i enjoyed very much staying in your hotel and also the great breakfast, the central location and the nice and friendly staff

staff were very accomodating, even allowed early check in, has valet service

great vibe across the hotel - excellent bar in the lobby - good breakfast - beautiful interior

great location, lovely spa and good service

the spa was heavenly and i enjoyed bubbling in the hot tub

and service were incredible quality, breakfast was amazing - fabulous oatmeal - equipped and new gym, brilliant location

- only small thing i would say is that would've been nice to have had an inside pool or more of a spa than just the sauna

restaurant and bar on site, lovely bagel bakery also perfect for a lunch on a day trip

sauna is clean, gym is great and breakfast is also good

great facilities with the restaurant, bakery, gym &

loved that it had a sauna and gym

the breakfast was amazing

the room had good soundproofing and the kids liked the high queen sized bunk bed

booked a family room for four with a huge bunk bed, which the kids loved

location was fantastic, less than 5 minutes walk from the center, resteraunt and breakfast was lovely, staff were very helpful

also good for kids with the cinema, and thexstaff are really friendly and approachable

bar is fun, breakfast has a wide variety of hot and cold options, coffee, tea and juices, and is

also again drinks are allowed in the pool, have some doubts about the hygiene for this

expensive, gym tooo small

very small and lacking gym

lovely location, good choice of food & parking nearby. lovely little spa & pool area too.

the hotel has free parking, there is always enough space

very accommodating, early check in was great

the food was fabulous, the dinner soup

it was nice to have meals and bar available after long days of sightseeing

they provided breakfast and the man who served and made breakfast for us went above and beyond to make us feel

there is a huge gym at the same building

she couldn't give us basic information regarding the public pool down the street

gym

close to a swimming pool which was a great family activity to do - 9 lane olympic pool (split into 2 x 25 m pools),

were excited for the spa area and found out the spa area was public in the gym next door which we could use for free