the parking lot is a little tight if you have something bigger than a compact car.

but when i checked out they told me my laundry cost $69 dollars

there is free parking

hotel room was spacious and the breakfast was amazing

kids running through the halls were making a lot of noise which could be heard throughout the

friends staying on other floors (card only allows you to take lift to your floor) or go to the pool without

no swimming pool

wifi was not very strong and i ended up not using it at all, but i had phone service so it was not

but they have a good gym

room service was great

pretty long before we could be checked in- this was annoying, as it was late by night and our kids had to go to

gym is still not open

strong wifi and good breakfast + helpful staff

breakfast great! the colombian manager very professional

i chose this hotel (apart from the location and price) was the fact that it showed it had a gym

parking lot is horrible

gym amazing. great food choices, clean. comfortable and feel secure. many great restuarants

is shared with the gym and don t have too much privacy , but areas we re comfortable and clean

that the pool closes early on weekends

my daughter wanted to go to gym but she was under age. but gym was great

pool and steam and sauna a bit of a waste of time. steam not working.

additionally, room service staff had difficulty understanding english, making ordering food a challenging task

put cups/glasses in the bathroom - at arrival the guest should be made aware of the facilities (gym/pool/rooftop

large, spacious rooms and first rate amenities including a selection of dining options, a fantastic pool/

beautiful, modern, wonderful staff, great location. incredible views. breakfast was amazing.

the wifi was also spotty and kept going in and out repeatedly - where we had to login and log out of

didn t get to try breakfast as we left at 6am.

room service

the parking lot is very roomy and many parking spots not like in other hotels that i have been to in

the breakfast was bad wasn t that good :(

the hotel serves full breakfast including fresh made fruits juice

wifi was weak in our room.

he was so kind and helpful, bringing us extra pillows when we wanted them and making breakfast for us early

i loved the breakfast it was delicious and the hotel was ubicated in a perfect place

breakfast buffet plus scrambled eggs made by roberto

lobby restaurant and bar was a nice place to have dinner and a few drinks while we adjusted our travel plans

nice location and a free garage parking

all of the employees were incredibly friendly and helpful, and we appreciated the free parking garage

regarding wifi, we were surprised that the hotel signal was strong enough to be picked up inside the shopping

gym with a view

i stayed in was very roomy, had good cooking facilities, plenty of storage space, strong wifi with a comfortable

the room had everything needed for our short stay including a decent internet connection via wifi

prior to arrival was excellent and it continued through out our stay from the airport pick up, laundry service

stayed in the apartment and the kids' bunk bed room was far away from the other sleeping area and right by the

my room even had a kitchenette should ii wsh to make my own coffee or cook on a hotplate

hotel staff and room service may this experience an excellent one

a bit cold rooms and wifi is working only in the common room next to the reception.

the bed is very confortable, the kitchen has everything you need to make meals, the wifi signal is good

very nice room and very clean. hot shower as well and good wifi.

location to la floresta, great laundry facilities & spacious serviced apartment

only staff (just one person for front desk, breakfast, door, anything else), a girl during the day a boy at

building, large room, staff were very pleasant, breakfast was lovely and little extra touches to make the stay

breakfast was very poor

they offer a free airport shuttle as well which made my arrival much easier

the hotel breakfast was tasty, too

near restaurants valet car parking very comfortable bed and pillows friendly staff good attention to c19

the guys in the front desk and the bar were

lobby bar was not open the whole time

friendly and helpful; especially: the receptionists, the waiters at the restaurant, the room service, the

room service was excellent

just one floor up is a classy restaurant and bar with indoor and outdoor seating

the breakfast was great

actually loved staying at this hotel, nice breakfast, big gym, middle of the city, staff were great, would

hotel, staff, breakfast, location, parking

the fact that room service does not operate after 11pm .

great rooms, upgraded. good breakfast nice pool helpful staff

all the commodities, restaurants, pub, swimming pool, parking

very excellent gym and pool, friendly

oh, i forgot to mention room service

no playzone for kids

staff, slow wifi, no gym, and a strict no-guests policy made for a disappointing stay

nice restaurant with room service. helpful staff. good breakfast

large room, wide choice for breakfast. clean bathroom.

room service immediate response

the bathroom was too little. the breakfast could have more food options.

wifi is very weak, i had to move to the reception in order to get signal

wifi is very weak.

very helpful. laundry very reasonable. good value inclusive breakfast.

laundry service

the wifi could be improved too, reception wasn't very good inside the room, it is better on the hallway

the price we paid only for the laundry is nearly the price we paid for a double bed room with breakfast

breakfast included was ok

and the breakfast only one bread , we don t know that so we order one more, but we have to pay extra for

staff was very friendly and courteous. free parking on the premises was a plus.

overpriced laundry service

breakfast was amazing and we had daily room

parking was great enough space for a big or small car

and we had a lovely bath with rose petals

king size beds, water took over 10 minutes to get hot for a shower, excessively noisy, no bar as advertised,

wifi could have been better, but very similar to other hotels i have stayed at in south america

that being said they do offer parking in their garage which looks secure

breakfast was limited but i really liked it

the breakfast could be a little better - but it was fine.

good breakfast, secure parking a big plus

good breakfast, secure parking a big plus

terrible wifi

comfortable sitting areas, great breakfast

breakfast was delivered to my door, i was able to store my luggage and they helped me call a taxi

breakfast could improve a bit, it was very simple.

they did our laundry for a fee, and we were able to leave a bag in a secure area while we went to another area

also worth noting that they offer laundry service at reasonable price and return within same day if given early

breakfast included was nice and the staff were very helpful arranging tours and laundry

very nice facilities, security, bar restaurant, excellent hotel food

we booked a junior suite, what was supposed to be a large room with a spacious bathroom and a fireplace