the bar and the pool are amazing

the pool area and rooftop bar is very nice as well

the staff attentive and the shared kitchen, bar and pool social and not crazy

and kitchen were so clean, staff really helpful and friendly in supporting me on getting my delayed

the bar and the pool are amazing

surprised for the price you pay, clean well kept, great location in old town, roof top pool and bar is quite fantastic

gym is very well equipped

pool , rooftop bar and breakfast downstairs

pool , rooftop bar and breakfast downstairs

are able to have a late check out and extend the check out time

the kids reported slow wi-fi at times

, great hot shower, easy walk to ado bus station, great breakfast included, lovely, secret garden ambiance

i wished the hotel had reminded me about spa services before the last night of my stay since it would have made the stay more relaxing

good breakfasts beautiful courtyard and pool

extra for our daughter, not even her age was asked, when the website of the hotel mentions that kids can stay for free in the room and while we asked via whatsapp before booking confirmation

air con is extremely noisy so unable to use whilst trying to sleep, wifi is intermittent, bar had an event which went on until the early hours which could be heard in my room

that they promoted, but at the end we didn’t get them, they said we arrived too late and their bar was closed, even though we arrived exactly when we told we would (around 22:40)

also a pool

it was too late to take my kids to another hotel (1am) so in desperation we slept in the flooded room (they refused to clear

close to town, quite and nice rooftop pool. good air conditioning and nice breakfast.

the property is designed beautifully with a tranquil outdoor pool area, gorgeous rooftop and spacious rooms

hotel, it’s gardens and pool were wonderful and relaxing

of amenities (available swimming pool, wellness and spa classes, comfortable air-conditioned room, nice and helpful staff

pool was so relaxing

for spa were a bit steep

free wifi. nice garden. pool, but did not use.

grounds nice with lots of plants, pool area and fun-looking kids play fountain

during my stay, the main pool had no water, and the kids’ pool was also not operational

location. room and kids pool. very nice and a great price.

during my stay, the main pool had no water, and the kids pool was also not operational

we enjoyed the bar onsite

facilities, nice pool, great restaurant and bar with super helpful staff

the atmosphere and the pool were very good

facilities, nice pool, great restaurant and bar with super helpful staff

there is a tattoo studio that adds to the vibe and a bar restaurant with excellent food and amazing staff

pool, hammocks, nice seating area outdoors

place, clean and with all the services you can imagine (even a spa and a tattoo shop)

i had the best room overlooking the pool, there’s various restaurants you can enjoy

amazing hostel, beautiful with small pool and very good wifi

wish bar food was open earlier

breakfast was ok but could have been better, that is presentation and taste

no blinds in my room, breakfast was located in sister hotel. hot water didn’t work

room had incorrectly listed as having a refrigerator and although the rooms don't come with mini bars, the staff made sure to get one for me the same day, which was great

received 3 single beds , tv & internet didn’t work , breakfast was served @ different hotel 2 blocks away ,balcony for fresh air was permanently closed

wifi didn't work in the room only at the corridor or common area.

in room door)

swimming pool was a little cold

staff, particularly the pool maintenance man was an absolute delight

wifi was somewhat in and out

the bar downstairs was great

the pool.

very noisy. loud music in bar outside until late.

and terrible wifi connection only in lobby and pool area

great location near ado bus station, markets, restaurants etc. nice pool and friendly staff.

parking is simply street parking

is off street parking but only four spaces or you will have to park on the street

loud the whole night, staff seemed to be untinterested sometimes, parking did not work out, strange

parking is free and close

wifi signal was poor and hot water was horrible i had to let the water run for more than 5 minutes

good location, room is just like in the pictures, central location, nice swimming pool area.

the pool was nice

pool, lounge and pool area relaxing ambiance

pool area could be better ie

the pool was good, warm water, open until 10:30 pm

moisture in the room, room size was too small for three persons. no breakfast at hotel...

i did not have breakfast, room was clean and spacious

pool looked great but i did not get in

the pool was not clean nor illuminated at night and the breakfast was very poor

elevator, the continental breakfast is not very creative

would be nice to have weight dumbbells in the gym for exercise.

their pool was relaxing and fun to play in

and affordable mexican breakfast in the restaurant * great amenities including roof top pool and gym * excellent location in downtown cancún close to shops, restaurants, convenience stores and

gym is really just for show as no weights

swimming pool on the roof with views over cancún

there was parking provided as promised

pesos for half a liter), air conditioned

excellent location, great staff, fast wifi, good ac

nice big room. good stuff. good wifi

clean big room, good ac, nice helpful staff. secure parking

pool was great. room was cramped but clean

nice stay, quite place with nice pool. clean

station male receptionist was helpful and accommodating lady receptionist unhelpful and miserable pool was cold highly recommend local restaurant la

very good a/c, lovely pool and hot water and good pressure in the shower

the rooms are clean and spacious, as are the common areas and the pool available to guests

breakfast room is not so quit, hard floor become noicy

little restaurant had a good selection of breakfast and snacks to

if you don't like the basic continental breakfast, do check the menu - we found the staff willing to cook up something better for only a

of the staff was really helpful and nice, breakfast is 80 pesos and really great taste, fresh made

breakfast is a good value for the money

2) the pool looked like nothing in the pictures i saw online

oh and dont go there for the swimming pool, at first we didnt even see it

the swimming pool- hmm would rather take a shower then relax there

there is even a pool.

the bar was fabulous and the restaurant and pool area was great

the gym hours are sucks

pool, gym & outdoor bar were excellent. you truly felt like it was a getaway.

signing up for a membership so the room would come at a discounted rate and the possibility of an early check in

my late check in (ms

there's no elevator and nobody's gonna help you with your luggage - poor wifi - bathroom gets easily flooded if you take a shower for a bit too

value for money great location safe area good wifi smart tv with netflix friendly staff, no issues large

the wifi is intermittent

each floor has wifi devices but not working although you complaining staff for fixing still no reaction

nice bed, good wifi nice room

wifi is not super stable

clean studio room. complimentary water bottles. free wifi. air condition.

minutes by car), free parking and friendly staff

clean comfortable bed 5 min walk from the bars and restaurants in the old town free parking buses to the beach are a 7min walk every couple of min there are buses going to this

close to airport

clean comfortable rooms, great pool and staff.

nice pool, good location, clean rooms

spacious room, very clean and comfortable, table for working remotely, and an awesome pool.

enjoyed to stay there , feel safe, it is very clean , staff is kind and open , the swimming pool is great for little

the pool

it was super clean and good air conditioner. gym is really nice and clean

there was parking which was free

it s not really a problem but the pool bar service ends at 11 pm.

breakfast was excellent

room service is poor. they don't answer phones and they got the order wrong.

full kitchen to cook with and friendly staff

every clean, beautiful views my kids enjoy the pool.

room was clean with an incredible view to the see, the facilities of the hotel was great, the gym is really good and the pool is so great as

be great to have some very basics around the kitchen; a paper towel & dish soap & few tea /coffee bags

the shower and water pressure is spa quality

when we went, we were told (not nicely) that this was only possible at the indoor bar where it was very cold

property was beautiful and i liked the option of staying at the pool or going down to the beach

beautiful room with ocean view, amazing soaker tub, serene pool, great vibes, friendly staff, excellent food

nice facility, half is for the residents of the condo. beautiful gym.

we then went to the bar after 6pm to redeem our “invitation” drink tickets

the breakfast was also good and the staff were helpful and friendly

cuzzi) and the gym

comfy beds, decent shower, clean, close to restaurants, free parking

elevator in-room safe rooftop small pool and big deck with view

room service was great, management was amazing and the spanish restaurant downstairs was delicious

was great to have a kitchen to cook in as well

spacious shared bathroom, laundry room, well equipped kitchen and coffee in the morning

large kitchen with everything needed

are better than what i have at home, there is coffee and fruit every morning, on-site laundry, jose is welcoming, responsive, and friendly (he regularly takes his guests out to enjoy

beautiful inside, a kitchen for general use, safe

our room was very comfortable, the facilities we used - pool, gym - were good

the restaurant has good food and the gym and pool areas on the roof are nice and clean

the car parking was under the hotel, connected with lift

wonderful pool, great ice room. nice beds and easy parking

the room is big and the room service is pretty quick. the parking is convenient.

location delicious breakfast room very clean the only detail was they don’t provide shampoo and lotion but for the

the breakfast included in the rate was delicious - fresh scrambled eggs, fresh fruit (cantelope,

good breakfast

small pool

easy to find building, staff very friendly, easy parking, wonderful pool, good price.

the wifi was terrible, and i couldn't use it for most of the stay.

pool, the beach the amenities all that was great and of course the food

loved the place, the staff were exceptional, the food was good and lots of entertainment for the kids and adults, great place to stay

just needs a kids area, that has swings and slides things can kids can play with, and if they can add a splash

we came with three kids with different food preferences and all 3 of them found food delicious, they were amazed with