the swimming pool needs a bit of cleaning.

our room was very comfortable, the facilities we used - pool, gym - were good

there was no internet connection (wifi).

parking is free and plenty of space

the hotel is pet friendly, there fire we love it, since we have a labrador with us at no extra cost

wifi was working

very clean, great bathroom and fluffy towels, breakfast good variety and had very nice pool area

didn't have a gym

location, wifi in the room, comfortable, shower.

we love the bed very cozy, the breakfast delicious and the coffee was

the wifi is lightning fast and the location is great, with easy access to groceries, restaurants and a

it looks brand new, room is clean and wifi was great! thanks for the filtered water and fruit.

spacious shared bathroom, laundry room, well equipped kitchen and coffee in the morning

room was well furnished and very comfortable, the facilities are brilliant and the wifi was excellent

lovely kitchen and big fridge to keep all the food you need

the wifi was easy to connect to, both in our room and on the terrace

it was very easy to find parking for our rental car, right outside of the property

the view is excellent from balcony, the pool is great

kitchen is well equipped

easy walking to mall with food court & shopping, air-conditioning worked well, large fridge & laundry facility

clean large room with full kitchen and combination washer and dryer

very clean, has a decent pool with a nice view and gym

confortable, the pool is great, beautiful room, modern and good tv

price is excellent, great pool, central to metro

parking is large

nice pool, good location, clean rooms

hotel has a nice bed and pillows all clean, the entrance and parking lot are in a big avenue and close to the

was great, the hotel has gym and pool

balconies have no chairs or lights so useless except to dry laundry

breakfast was very basic (no free bar to use, you order your breakfast therefore it's not

good location, private parking

the free wifi was acceptable for browsing but probably not good enough for video calls (didn't try though)

night kids running around the hotel

mind you we have kids with us

hotel staff, room service & breakfast were amazing

there is a small pool

in room - all what you need. good breakfast, great stuff, very clean.

the wifi is intermittent

value for money great location safe area good wifi smart tv with netflix friendly staff, no issues large

was very kind and housekeepers did room service everyday

very noisy. wifi not stable

very good location with parking , very friendly staff with such low price

) pool area was full of screaming kids, and we were unable to use the hot tub in the adults only area because

the wifi is excellent in the room and at the pool area

i liked the parking lot easy accessibility

room service was sometimes late; but overall everything was good

the double beds are a bit small for two adults but their size seems to be the standard here in mexico

clean comfortable bed 5 min walk from the bars and restaurants in the old town free parking buses to the beach

small and comfort hotel. nice pool area.

easy ground level free parking

comfortable bed, good shower, good wifi

good location, free parking, nice staff

wifi was not working.

parking is simply street parking

hotel boasts wifi access included, however you cannot locate the network signal inside the rooms

only had parking on the street

parking can be challenging as there is not much space

good wifi

hot water in shower , location. pool, pool guy very knowledgeable about area

no pool at the time of my stay.

location and price were excellent. the pool was nice.

very nice swimming pool, pleasant room, workable

clean, wifi very quick, good bed, good breakfast, nice staff.

no wifi in room lot of noise (1x cold shower, other times ok)

it's got a great night market right on the doorstep and free private parking

they have a secure parking too

limited parking available

didn t like very much that the breakfast started at 8am and not earlier and that the swimming pool is actually

couldn t get room service to work

am not sure if we were upgraded, but we ended up getting a one bedroom flat with a semi furnished kitchen (with

all our other hotels we received a direct message) - rusty dustbin and mold in the bathroom - the pool is poorly

confusing location for parking and they don't provide directions or clarity

everything, the hotel was clean, good a.c, good wifi. the staff were very friendly.

outdated, wifi didnt work in rooms

the wifi wasn t working at all

very good a/c, lovely pool and hot water and good pressure in the shower

the rooms are clean and spacious, as are the common areas and the pool available to guests

location, beautiful pool, helpful, friendly staff, comfort, cleanliness

swimming pool was a little cold

no ice, no room service.

very clean and the swimming pool was always refreshing

reception of the wifi was so poor as you need to go out of the room or in the balcony to get connected

pool and patio was nice and breakfast a big plus

the kitchenette is adequately equipped but there was no sponge and cleaning supplies

pool ,room , location and all the street vending

great communication with the owner, super nice pool and the rooftop, clean, great location.

never answer so someone open the door and i enter this first problem second one the staff in the kitchen no work

the newly renovated pool on the roof was great

wifi was slow and cut out often in the room

the pool in the gym on the top floor

wifi good and shower hot

the towels could be bigger, softer. the wifi was on and off.

no restaurant in the hotel or surrounding areas, my only option was the room service with little choices

spacious rooms, good wifi, a nice courtyard with tropical plants, reception around the clock

wifi connection, windows

wifi only worked sometimes in our room

the wifi was really bad i had to work out of the hotel due this issues

amazing hostel, beautiful with small pool and very good wifi

i was surprised i paid just 150 pesos and it was included breakfast and dinner

good bar with nice drinks

wish bar food was open earlier

helpful staff, clean room, good wifi, pool, big lockers

nice boutique hotel away from the madness! really cute pool and great breakfast!

no breakfast

the included breakfast was at a place across the street and was excellent

the breakfast in the morning was delicious and the staff was super friendly

the staff were friendly and helpful, particularly the bar staff who provided breakfast

it had a pool and restaurant and spa none of which we used

i had an amazing massage at the spa which was cute

windows are not soundproof at all and we were tired from the flight, so the karaoke bar on the other side of

kids running in the hallway: echo blast 100%

the kids loved the pool

the pool and location

no wifi in room

wifi could be better in the rooms and the tv signal was very bad only allowing one film channel to

the pool is small and indoors, nothing special, but the kids like it

and a bar immediately next to the entrance ( small)

wifi didn't work in our room

poor wifi conexion

elevator, the continental breakfast is not very creative

wifi available only in the lobby area.

the pool was not clean nor illuminated at night and the breakfast was very poor

nice hotel in very center of cancun, very nice clean pool, big rooms and thanks to erick who help me when artived

unreliable wifi connection

room over bar making it noisy

there is abandoned bar in the property

wifi in rooms

the hotel is near the main bus station (ado), there are a lot of places to take a breakfast or eat nearby

very clean and excellent breakfast

clean, comfortable bed good signal wifi, a/c

took our car keys when we parked in their private parking (it's small) and they moved our car without our

breakfast is a good value for the money

staff, reception, breakfast, pool and parking

i also managed to book a spa treatment that was amazing

staff, reception, breakfast, pool and parking

pool was nice

is a little calm oasis, tucked away from the street with a small pool and cafe which we particularly liked

feels a bit empty as the bar is empty and the rooftop jacuzzi/pool was closed of (we didn t asked if it could

the breakfast is good as well, the cooks are kind

wifi wasn t reaching the room (top floor)

hotel, very clean good comp breakfast

very tasty and on nice terrace overlooking the pool.

pool was too deep for us short people and younger kids

no slippers and basic oral hygiene provided, no mini bar neither but they do have a restaurant that serves good

bad wifi and poor breakfast.

air con is extremely noisy so unable to use whilst trying to sleep, wifi is intermittent, bar had an event

wifi keeps disconnecting on the 3rd floor

garden courtyard with hammocks and a small pool

no sun by pool. but was not really an issue. go to the beach for sun and fun.

extra for our daughter, not even her age was asked, when the website of the hotel mentions that kids can stay

pictures on the web are truthful, swimming pool small but my kids had fun, we mostly spent time at the beach

the manager was super friendly when my kids wanted to watch tv and couldn't find connection he came to the room

all people must have wrist band at all times security is just watching you buffet food 4 of 10 bar 5 of 10 no

the wifi barely work whennin the room

wifi only in the lobby

staff were engaging and helpful. pool was small but not too bad

the pool is in need of a good scrubbing some tiling

didn't like that i couldn't connect to wifi in my

they did not even have a bar of soap inthe room and their towels were stained

the parking lot was also convenient once figuring out its location

location, pool and nice cool room with ensuite

during my stay, the main pool had no water, and the kids pool was also not operational

comfortable bed. spacious room. ckise to bus station. good wifi

telephone, wifi very weak (not useful)

it had air conditioning, hot water, water jug to fill up bottle in hall, and the wifi worked

it s not really a problem but the pool bar service ends at 11 pm.

had to call room service to get water and sometimes that took a while but other than that the hotel was amazing

room service food wasn t the best

good breakfast, and room service food. great view of puerto cancun.

from the pool wasn t my favorite, also the fact that they close the pool and other activities so early

also, the wifi was not working for most of our stay

free parking was easy in front of the property

face towels, kitchen towel and access to mini fridge so we can store leftover food or creamer for our coffee

pool is right outside the rooms

in construction phase (although that it was promised to be finished 1 month ago) so, no swimming pool electricity

wifi did not work

wifi not working. no help from staff. barely a roll of toilet paper in the room.

good wifi

there were two tags of wifi password on the floor from previous people staying in it

the staff attentive and the shared kitchen, bar and pool social and not crazy

everything, room, bed, wifi, hot water, breakfast, staffs, especially the manager and the lady owner

i've noticed when you have a bar on site, the people go a bit wild in the kitchens after hours

helpful and nice staff, if you got a car has a public parking right in front the building, the rooftop bar is

swimming pool and bar area were also lovely

we came with three kids with different food preferences and all 3 of them found food delicious, they were amazed

location just down the road from the flea markets/hotel zone so its good for both couples and kids

the food was excellent with solid breakfast, lunch, and dinner options plus a pizza place (closes early at

the gym should have more machines

breakfast variation and snacks menu is prettt much the same everyday

conistently had problems with the wifi, which was very weak

the location was very convenient, and it was easy to find. the breakfast was good.

therefore no breakfast as there were no lights to cook by

the breakfast was really good and the rooms were clean.

the lady in the kitchen asked us what we wanted for breakfast, but in the end, they gave us a completely

if there is fruit for breakfast.

speedy wifi was also very much appreciated

good ac, wifi, lighting and safe, which is important in mexico

it has a nice little kitchen with plenty of utensils, microwave, refrigerator, etc

near ado wifi friendly staff

very clean, excellent and immediate communication with the host, brilliant treasse and rapid wifi

breakfast was ok but could have been better, that is presentation and taste

no blinds in my room, breakfast was located in sister hotel. hot water didn’t work

room had incorrectly listed as having a refrigerator and although the rooms don't come with mini bars, the staff

received 3 single beds , tv & internet didn’t work , breakfast was served @ different hotel 2 blocks away

breakfast was not included, extra charge for it.

no room service for breakfast

they have parking too

the room was big, bed big too, hot water, good wifi, aircon and tv working

staff was very nice and breakfast was good

coming from another resort that had separate sectors for adults with kids and just adults, it is obvious why

beds comfy, breakfast, lunch and dinner were good

stage literally ud83dude44 you would think, the resort wouldn t place a family with kids at this spot

money was taken out of my purse from cleaning crew after we asked for no room service that day.

one thing to be aware of, wifi is not free

is very friendly, the music at the lockers area it feels like being in a spa with aromatherapy love it

wifi could have been stronger

staff were superb, parking in the hotel was great, the room was big and the staff were lovely and helpful

very friendly staff and clean room. good parking.

wifi in our room hardly worked but the signal in the lobby was good enough

spotty wifi and the property was a little difficult to find.

nice facility, half is for the residents of the condo. beautiful gym.

nice room and great gym excellent food

amazing pools, gym and very comfortable rooms

the staff assured that i enjoy my time resting in lobby/pool/gym

the bar and restaurant staff were exceptional.

wifi was good

wifi is excellent, ac is good 15-20 minutes walk to ado bus terminal room's door is secured but

nice little pool to cool off in and a small gym

has a romantic terraza and game room, cute little swimming pool, decent breakfast, decent coffee avaliable at

breakfast was way more than we expected and the environment was good

there was also a small pool inside the building, and mini recreation room with pocket ball

nice little pool to cool off in and a small gym