staff was very friendly. clean room. good wifi.

street parking

pool was closed for works and food was limited

you need a solid 4x4 to access the back parking

kids screaming at 2am cause the building is shared with a school and lessons ended at 1am

on the floor everywhere, unknown stains on the curtains, door wouldn't close, noise from all the kids staying

bar & restaurant were the rudesse, the less professional i have ever encountered in spain

parking and price

parking and the bus to saville stopped opposite the hotel and was easier and cheaper than thaking

breakfast was not amazing but had a good diversity

rightly priced, spacious and super clean rooms, with tasty traditional breakfast served until noon

breakfast was disappointing. i don't recommend it.

no wifi, no hot water on our second night staff

- wifi works fine - good for one night staying

modern, clean, comfortable, v good wifi, good heating

location, clear check in instructions from a very friendly host and good wifi

the mini bar was stocked with essentials and reasonably priced

wifi : extremely slow everywhere in the hotel ! dogs of the neighboors barging all night !

wifi internet connection was poor. limited parking places. breakfast should be improved.

huge bed, tons of privacy, wi-fi throughout the premises, plenty of parking.

they have a large parking lot

didn t like the expensive and not very varied breakfast; nor the poor wifi conection and i didn t like that we

wifi key should be written when you give room key

there is wifi and you even get some kind of password with your keys, but it

even the staff at the bar speak hardly any english

season so bar cafe in hotel was not open and apart from a supermarket in square so not much amenities on

our only complaint is wifi is very slow.

wifi was slow depending on the time of day.

the wifi worked well too

parking was free on the street just outside the hotel

there are no coffee/tea facilities or mini bar in the rooms, but we found, on returning to the hotel in the

welcome excellent room (deluxe room) easy walk into centre of el rocio parking outside hotel bar at hotel-we

the town was very quiet, so parking was available just outside of the property

no restaurant in the hotel not a problem as plenty nearby - a bar would have been nice though.

breakfast was great

staff and amazing location in the centre of el rocio with ample parking

breakfast was adequate, and enjoyable

close to the sanctuary -nice and friendly staff -comfortable bed -breakfast included -access for the disabled

a good, comfortable hotel in a good position with easy parking outside.

easily the best hotel in el rocio situated by the lagoon with fantastic views especially from the pool area

the bar area was inadequate

great to have the pet with

the bar service was poor

details one would expect of this hotel s category and price: no information provided about the wifi code,

the on site restaurant and mini golf course were good to have for the kids

parking was available in front of the house

the family who lives downstairs had crying kids , they shout and slam doors

the family who lives downstairs had crying kids , they shout and slam doors

cleanliness, comfy room, great shower, strong wifi in reception area

the wifi was a hit and miss, didn't work 80% of my time there.

parking in el rocio seems to have become an appropriately wild west experience

good continental breakfast

breakfast was great

excellent breakfast

location to the lake, the national park, had good wifi

and french speaking reception, friendly staff and clean rooms, wifi fast connection

was a bar on the corner that opened friday night which was quite loud with live music,,someone also hit

good interesting town el rocio sandy roads and adalucian horses everywhere even ridden to the bar

we got a deal for the breakfast buffet

secure on site parking, easy access to the city centre.

they promised wifi but didn t have any in a second building, very annoying

there is good and secure parking available, all in all very reasonable

were told to use the underground parking which turned out to be so tiny that there was no enough space to park

very poor facilities,no concent,no wifi in the room

the pool, the gym, the sauna, the rooms and location were all top

weather and views across the river from rooftop pool area

spa , gym and pool were too small

rooftop bar overlooking seville was amazing and the location in the old town, near the market and with a

the gym. small smelly and sticky no cleaning products in the room to wipe down the equipment!

gym had just four machines in total and no weights but the positive was that there was no one using

hotel, very clean, very helpful friendly staff, roof top bar delightful after a day sightseeing, just across

the pool opening hours and the room service

the pool was super cute

a rooftop terrace with bar, swimming pool (also on the roof), a restaurant, room service and laundry service

gym good but in basement and was warm as aircon locked at 24 degrees

also not good the wifi in the guest room was very weak and kept kicking us off

unsecure wifi, could not connect my work laptop.

no room service for a 4star was a bit of a disappointment.

wifi is a bit tricky

great breakfast selection and very helpful

it was very quiet and the wifi was excellent

we had comfy beds and the breakfast was plentiful

breakfast with a wide variety of croissants and fresh rolls, meat and cheeses, fresh fruit, coffee

well done petit palace hotels

a glitzy five star - no pool, spa or gym, and the bar and nightclub are only open at weekends which was a shame

modern, nespresso machines in the bedrooms and a very comfortable bed, a lovely shower, and super wifi

music through the night from clubs below would have loved a gym

room service was not good but the breakfast is

food at breakfast was lovely and again all served with friendly smiles

no room service

river, the beautiful and modern rooms with the beautiful terrace with stylish furnishings, great wifi free of

the room service menu can be improved but otherwise nothing we didn t like about this hotel.

loved having a rooftop bar with great views

the hotel terrace bar was fantastic

disappointed the pool was out of use because of some building work being carried out

my room was good size and had mini bar tv complementary chocolate and a large bottle of water

area is not very safe for kids, they could improve by installing some protection on the fences

locked out on the swimming pool floor, my key key didn t work and didn t have a phone, had to wait for

would prefer laundry/towels etc to be replaced daily.

breakfast was very good and there was enough options for kids as well as for adults

loved the fact that they are a pet friendly hotel, so our golden retriever dog felt great there

wifi in our room was a bit spotty, but is ok elsewhere in the hotel

wifi was okay, not the best

they are pet friendly and they had a

big comfortable room and bed, the ac worked fine, wifi, tv and bathroom were all very good

wifi is horrible

weak wifi in our room (room 1)

wifi worked

2nd night s room had a very bad smell in the toilet which was unbearable and sketchy wifi connection

good wifi

there was a lovely young man in the bar again so helpful and pleasant

-clean and spacious rooms -small fridge in the room with drinks and snacks, free of charge -good wifi -very

bonus, the mini bar was complementary and the breakfast exquisite

we were also welcomed with a bottle of cava and orange juice for the kids

it was like being in a bar while we were laying in bed

hotel was not too far from centre but limited bars and restaurants nearby

room standards. a bar as advertised! tea coffee making in room

think that a bar fridge would have been ideal

the hotel has its own snack bar where we had our breakfasts

very clean beautiful room, good wifi connection, very good position

wifi signal was weak

very clean, excellent wifi very convenient for bus station plaza de armas

the bed was comfy and the wifi excellent (i could watch netflix)

our pet friendly room was right by the front door which we were worried about in terms of noise but no

when we arrived there, we were presented with a small studio and a kids bed

we got the room with a kitchen and a small patio

we unfortunately didn t have wifi on the second floor.

also they offer room

had it's own kitchen area too

helpful, friendly staff, fantastic breakfast, rooftop terrace with pool and bar service and comfortable beds

outstanding breakfast

didn t eat breakfast here.

breakfast was superb, good choice, very fresh

don't forget to make use of the swimming pool upstairs

implements required to actually use the kitchen were not provided

they were able to accomodate us with an early check in and late check out

decoration, cleanliness, comfort of the bed, lighting, kitchen appliances and good temperature even when outside

the kitchen is well-equipped

no washing machine, no dishwasher - there is zero products for dishwash/kitchen (not worth buying for 1 night

lots of little touches- robes for the shower, free mini bar stocked daily, complimentary cava, and detailed

the perfect location the free mini bar (soft drinks) the lovely staff

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

walking distance to everything they also gave us an early check in which was much appreciated

were upgraded to a deluxe room, which was clean and very spacious, the mini bar was free and we were given a

wifi always disconnect by itself

good wifi

the staff was good in bringing us something for the top bunk for the kids

pet friendly location

the bed and bedsheets super. god light, large tv display and very fast wifi.

i was travelling solo and reached early, they were very helpful and helped me with an early check in

maybe improve the gym equipment but a gym was a bonus.

loved the terrace - perfect for pre-dinner drinks - it was an added bonus to have a gym

of room due to an early check in and my room wasn't ready

the interior of the building, decoration, the rooftop and gym,

wifi was slow at certain times.

great rooftop and cooling pool

wifi worked well and was fast

location, exceptionally lovely staff, early check in & late check out is a bonus

nothing really - breakfast selection could have been a bit better but was still very good

the pool / spa area is very old and in need of refurbishment.

room service could have waited until after check out, felt a little hurried to leave.

room service always available 24h and ready to deliver our order at a very punctual and specific

pool area was very small with only 3 lounge chairs

nothing, the only thing was the pool was out of order but they were trying to repair it.

the staff is helpful, the wifi in the room worked fine but the cleanliness of the room is completely unacceptable

wifi and hot water are all good

the wifi was very bad

the wifi was out in the morning but maybe due to weather

30), only 1 plug in the room, wifi doesn't work, and when it does it is slow etc etc etc no one from the staff

pool on the roof top terrace is the size of a plunge pool and not deep but it wasn t a factor

very nice staff excellent location great wifi wonderful shower!

wifi, comfortable bed, clean room and the hostel is near to the center and all the main attractions

wifi connection was poor

wifi is not very smooth in the room

a big rip off. this is not a pet friendly hotel. you cannot leave the pet alone in the room .

large family rooms with bunks for the kids

not ready when we arrived at 1pm which was especially annoying bcos we traveled with two small kids

super friendly staff. very welcoming, also to our young kids. location is very central.

clean, kind stuff, good breakfast, comfortable rooms, good wifi, parking

can improve wifi coverage in rooms and extra cleanliness in the toilet. otherwise, 5 star!

room was on the fifth floor and the wifi signal barely reached our room, most of the time we couldn't use is

is the kind of place that whispers modern renovation while simultaneously mumbling our wifi on the

wifi was not good at my room.

wifi was not great it cut out in certain parts of the room especially by the bed

breakfast was wonderful; more than plenty of choices

room service available, although did not try

breakfast was wonderful and had anything one could want including gluten free bread

pool and sunbathing facilities were perfect for that we needed them for and never too busy

pricing at the pool bar was outrageous; 5 for a small glass of coca cola

this property - rooftop pool and bar area was gorgeous with an alternate lounge bar on the 2nd floor if it was

central location, great rooftop bar and pool and super comfortable beds.

good breakfast

the rooftop pool was a bonus and a great stop to chill out in the late afternoon

nothing. gym was a little small but not really a problem.

excellent location for seville attractions, 24/7 receptions, quiet, great wifi and breakfast

open kitchen offers tea, coffee, snacks all the time

not having a kitchen, but that's the way hotel is..everything else is fantastic

good wifi excellent location only a few minute walk to the alcazar and

perfect location, very clean hotel, good wifi, very helpful staff

previous guest's wifi slip found at side of bed

wifi didn't always work

are so friendly and helpful, they offered us a free luggage storage till the time of our check in wifi coverage

wifi wasn t good

wifi was a little weak but survived

lobby is like an onsite coffeeshop with good wifi

i think wifi of the hotel is not secure.

but the very best was the ac and access to wifi

also solved my problem with the wifi

wifi was really fast and stable

liked everything: the central location in a very quiet street, the hotel, our room, the excellent breakfast and

some fresh milk in the mini bar and english breakfast tea in the room would have been nice

would have been great to have a pool

staff uber helpful breakfast excellent and very good value

no option for dining at the hotel or any room service - only breakfast and tea available.

good location, rooftop pool during summer is great.

and while the pool was great, the bar being on the ground floor means that in busier periods it might be worth

beautiful and clean rooms, friendly staff, great pool on the roof.

smoking section of the bar next to the entrance

and while the pool was great, the bar being on the ground floor means that in busier periods it might be worth

great for travelling with kids

wifi is slow and unreliable.

great for travelling with kids

wifi was very slow and unreliable.

breakfast varieties could've been better, given it's a 5 stars hotel

hotel had an excellent breakfast

location, room (connecting ones with our kids) was huge and very comfortable

the pool and spa at the hotel definitely cant be missed if you stay here

had spa to ourselves and was beautiful