they are improving the swimming pool, but that was no problem as it was not good weather for swimming

it has a front area with couch, desk and kitchen area, then the bedroom and bathroom

good wifi

wifi didn't work for me, and a neighbor's tv blared all night.

spacious kind staff great location affordable free parking

'continental' breakfast is a stretch. wifi is unencrypted

the hotels fault but there was a noisy bar next door just below our room (315)

wifi strongest i've experienced in a hotel

had to send husband down to ask for wifi and how to turn on tv

breakfast variation

rooftop bar has a nice view

terrific loby, and sometime, it was noisy, the rooftop bar was often closed.

special thanks to bar tenders barbie and kay who were both

roof top bar was undergoing renovation.

most of what is offered is costco like pastry; kids boxed cereal and if you’re lucky you might get a banana

no noise from other guests (i was on the 2nd floor), continental breakfast was lovely

gym and some of the staff was a bit rude, which i found very strange for us, where service

kids makeing noise outside my room.

quiet, thoughtful extra touches for comfort, friendly staff, better than most continental breakfast, convenient

wifi didn't work

on one side there was an awesome fireplace and on the other a waterfall

wonderful bar right at the front desk

clean and updated rooms and bathrooms. i love that it is pet friendly! great atmosphere.

the breakfast lacked some cereal choice

i had problem with wifi and they provided me with a router in the room that changed my internet from 10 to 10

parking was tight. had to be careful to not hit the pole.

the location was great, parking was convenient, and the staff was top notch

great accommodation that is pet friendly

free parking on site

there is a room with spa tub, but way out of my price range

however, drinks from the bar were not especially well made

room service, beautiful room, convenient parking, mini bar, everything!

i loved that there's a kitchenette and a refrigerator with an actual freezer compartment so i could refreeze

free wi-fi, free electrical vehicle charging, helpful staff excellent front desk people free laundry

i liked the bar and its food. the portobello mushroom salad was great.

terrible wifi.

comfortable, clean and great breakfast!

gave us an extra breakfast for my kids. pool was beautiful.

andres and his manager were exceptional for breakfast

it was hot in the bar area

comfortable, spacious and clean room. very nice bar in the lobby. nice fitness center

chinese restaurant , chef chu's within walking distance, nice clean pool to relax

loved the bar and bistro, didn't have to leave for something to eat

great staff and facilities. pool area nice and newly equipped gym.

we loved the 2nd floor pool balcony and enjoyed some outdoor fun

there was not a continental breakfast included in the stay.

recommended good places for breakfast after 9am and greeted me by name when i returned during the day

wifi was a bit slow which is not an excuse for a hotel catering to business people.

which woke me and my sister up on our no kids weekend were we were going to sleep in

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

we also very much appreciated that there were no bs additional charges for parking or resort fees, and

no kitchen, no laundry facility

facilities are nice, fitness room was small but very complete, breakfast room was small , but lots of good

breakfast was cold egg and cold milk with some serial

it was close to the venue i was visiting, clean and the breakfast was a great plus

they replenish their well appointed hot breakfast until the end so we always had a variety of options available

wifi, a strange (but not bad) smell in the room, the shampoo bottle was empty

pool and spa not open

small cold swimming pool high price

great gym. beautiful property. lux room amenities.

expensive room service... bagel, coffee, oj > $30.

service, food, central location, gym

amazing overall service. pool is divine.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

location was good parking available for free laundry service available- though only one machine

parking was tight a couple days

was no spa

location was good parking available for free laundry service available- though only one machine

loved the covid awareness, especially with the breakfast grab-n-go bags

the only downside is the parking is street parking or across the street behind a bank.

free parking provided too

the fresh breakfast, friendly staff

room with fireplace with european style

wifi was not working unfortunately. breakfast is ok, but not special.

the pool was to chilly for my liking but still very nice and enjoyable to relax

the aesthetic, ambiance, free parking/wifi, friendly staff, amazing pool area and spa amenities.

not included, wifi was not working which is ridiculous for a 5 star hotel

wifi was an unsecured network that didn't let me connect to my work vpn (in silicon valley

was better than expected and especially the lights in the room, and sauna and steam room and pool were awesome

when i left at 6 am, i noticed a wonderful breakfast spread already set up in the lobby

easy parking, comfy, quiet, great breakfast

courteous check in, easy parking, beautiful extremely clean room

the staff is great, easy parking and really clean and large room

the gym wasn t opened until 7am

breakfast was great with both cold and hot food available

the breakfast was great. lots of options. my kids were very satisfied.

parking spots are really tight

pillows were perfect,different choice for breakfast my kids love it

parking lot

the breakfast was okay.

check in was smooth. the rooms and beds were comfortable. the breakfast was warm and fresh.

gym could be bigger

allowed for a late check out

gym was small but adequate

liked everything about this hotel from the room to the staff to the parking and to the location

i love the pool in the center and right near the freeway and a few places to eat within walking distance or

the breakfast are was closed when i checked out the next morning.

i also made use of the laundry, and the parking was convenient and always available

and it has a pool and gym

a driveway that is truly only big enough for 1 car, drive around to what i was guessing was the parking garage

breakfast wasn t included since under reconstruction

the wifi in my room is poor, had to stay at bed to receive the signal.

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

how it was a larger-than-normal sized room with a sink outside of the bathroom (for those with kids iykyk) as

i had my dog with me and bring a pet friendly place i give it a million stars

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good

a good laundry and a hot drink machine

the wifi was very fast

if you're a long stayer and request it, you'll be allowed to use their laundry room

very expensive. wifi was not good.

lovely outdoor furniture around pool area

the place, the room is clean and spacious. heated pool is perfect for kids. breakfast is so-so.

and $4 for a $1 bar of chocolate

the wifi could have been a lot better, and our key card took multiple attempts to work each time we

laundry machines only working with app that didnt accept european credit card.

there is guest laundry room, big clean bath tub, fridge, the wifi can be a little tricky concierge is happy to

beautiful hotel pool and balcony was amazing. the price was definitely exceptional

easy access to petrol, breakfast and some fast food, even a walking distance to town

system down for a while, no wifi, tv staff did call once system was up

the facility is well kept and clean, and the daily breakfast was great

alarm went off in the middle of the night because of some mishap with their laundry machine

room was nice, (bed could be slightly more comfortable) dishes were already in the kitchenette area so no need

it was setup with a kitchenette

housekeeping left pile of laundry in hall over night and other items.

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

other than the pool area, my little pooch was allowed everywhere on the property

most pet friendly place i have ever stayed

the pool looked so tempting, yet was closed temporarily. wish could use that. maybe next time.

the paid wifi not good

pet friendly with a grass area for them

very clean and well kept, affordable guest laundry

parking is a bit all over the place compared to other hotels

breakfast - only muffin, cereal and juice, no coffee, provably due to covid in room service

spa tub was so nice

my family and i love the breakfast. the little room service robot is also incredible.

we booked the villa the first time with my family because it had a kitchen and we did not want to have to leave

that the gym wasn't open or the hot tub. room service

the noisy family w/ kids above us every night.

the gym needs to add more dumbbells as they don't have a complete set (maximum is 15lbs)

i did not have a breakfast and both the cost and location were convenient for my needs.

i liked that i was close to the swimming pool

i would of appreciate if our kids room was closer to ours

wifi was terrible from our room

have to connect to the wifi every now and then

to the desired temperature no toilet paper feces on top of the toilet seat difficulty with wifi

a comfortable motel beds and bathroom really ok with free good quality soap etc free wifi flatscreen tv 2 free

wifi is very unreliable

staff and gym were great. the beds were super comfy.

it was clean, but being remodeled. definitely nice. bar is a plus. very modern.

they offer free parking, there is a coffee shop and restaurants right next to it, about 2min walk

it is very well located, with easy parking, quiet, clean, and the staff is very pleasant

parking can be a lil bit of a hassle but not to bad

pool which was advertised as open was under renovation

no gym or swimming pool as advertised 3

the breakfast very very good - i always stay here when i come to san carlos

there was some noise issues at the pool and she was really good helping us

no gym or swimming pool as advertised 3

friendly staff, nice breakfast and easy parking.

room, spacious public areas such as lounge, outside terrace, nice pool area with plenty chairs and

room was massive, staff was very helpful and the gym was quite nice

water fountain on other side, pool small

clean rooms, good breakfast, free parking and wifi. there was a gym and a pool.