noisy bed and bed sheets are not cleaned, no shampoo, no wifi , no drinking water

the pool was warm and clean

is a pet friendly hotel and they gave us a room on the first floor with direct access to a grassy area

wifi was down the entire time

the two vehicles that had all four of there tires stolen in the parking lot a little un-easy.

if you have kids, make sure they know ahead of time not to run because they will slip and fall

the pool is broken, and when asked, they have no intention of fixing it

were homeless people in the parking lot

pool was closed

was not pleased, the pool was closed, the ice machine did not work, the shower was difficult to operate, the

having a seasonal pool

breakfast was quick and simple and perfect for a quick bite to eat!

hotel had free parking and complimentary breakfast

hotel was pet friendly and i believe the next morning a pet left his mark in the hall

plenty of parking, good wifi, full cable channels, good food at the attached restaurant

parking was good. felt safe

the door opens directly out to the parking lot so not much of a buffer from the outside world

breakfast but there was a great diner in parking lot called cindys that i spent a lot of time looking for great

bed was a little lumpy and the wifi is pretty spotty but other than that, rooms are clean, linens are clean and

i liked how close the parking was to my room so i could monitor my vehicle

diner on the other side of the parking lot made my entire stay

breakfast room service was on time both mornings

were very accommodating and friendly throughout, allowing us a late check out and helping generally with directions

check in and valet are efficient, gym is large

early check in for 2pm ahead of time, day of was told it was not available, but they would put a

it is the fastest room service i've ever experienced

we needed a pet friendly hotel in downtown providence and this hotel is an excellent location with a park

awesome gym facilities

room was impeccable bed was so comfortable room service was great

location paired with excellent service, beautiful rooms, really nice gym and the restaurant has a fantastic

so convenient to everything and my kids loved being connected to the mall

breakfast and were nice.

no on site parking and bar prices

no dry cleaning/ laundry bag provided

i loved the pet friendliness of the property and our dog was treated marvelously

to covid-19, there was no breakfast, gym, pool, bar or daily room cleaning

the gym was very nice

wifi access is poor, i tried to upgrade my service and was not able to get the access i needed

gym was small, bathroom in room very small

my kids coughed the whole time we were there, thought they were getting sick but now that we're home

for the price it was good. no wifi,

friendly, helpful staff, loved the design and attention to detail in the decor, super comfy bed, pet friendly

) wifi went down

wifi didn't really work

horrible pet smell

the bar closes too early

martha made a delicious breakfast

comfy, amazing breakfast!

they do need more parking but that was such a minuscule concern.

homemade breakfast with awesome fruit cup

welcome, traditional old americans style, extremely yummy breakfast, home feeling

gym was closed and bathroom was dirty

it was a great hotel with a cool style and vibe ! great location and brilliant gym !!

roof top bar was excellent this time

rooftop bar closed quite early (5pm) on a sunday, so we couldn't enjoy the view as we planned.

staff was helpful. gave us late check out and early check in.

wifi worked great, will definitely stay again

allow people to literally gather and party in the parking lot until 330-4 am

room was a no smoking room, but the room had a heavy smell of tobacco, especially the pillows

the wifi was spotty and kept disconnecting

large rooms with comfy beds a pretty good wifi

room service and restaurant

hotel was noisy. kids crying and dogs barking.

false advertising, website states free wifi, received a paper indicating there is a fee

free wifi was poor and paper cups rather than glasses in room

wifi was poor

lot felt a bit sketchy at night for pet potty breaks (police cruiser driving very slowly up & down lot & stopping

the wifi sucked, no mini fridge or microwave

it was a no smoking room next to the lobby where they smoked all the time

comfort , laundry,fast room service

privacy, pet friendly

i appreciated that the gym reopened the next day

front desk person was friendly and concise, the lobby is gorgeous, pool was nice and big and i enjoyed my room

quick early check in. great staff in the front!!

balcony to sit on overlooking parking lot

you have a kitchen there

room, fouled toilet, smoking smell, sheets did not fit bed, holes in walls, people partying in next room all

wifi wasn't working - my bathroom exhaust fan wasn't working - could smell smoke in a non-smoking

called before we book about there pet policy we were told pets were free we told them that we had to work durging

a 2 queen, non-smoking room, received a 2 full size room in a building that smelled of cigarettes, weed, and

changed my room out, i paid for a smoking room instead , gave my family a handicap room with no wifi

no safe in the room. room service dirty dishes and other trash left outside of rooms all day.

pet fee was $50, with no pet area (almost no grass anywhere nearby and no pet bags provided)

the staff was very friendly and very accommodating. the pool was perfect for the 3 kids.

know there is a $75 pet fee but i was confused about the other $75 i was charged upon check in ($150 total)

ordered room service and was told there would be fees and gratuity added, which is fine of course, but when

like wifi and outlets for devices convince to airport and pickup service

to do with employees but the hockey families who were there had loud, rambunctious kids who were running around

then we were given another room and the wifi didn't work

the young lady that checked me in was super nice and the breakfast bar attendant was awesome as well

the 1st night was warm and the bar patrons were on the patio and we could hear them in our room

wifi is very week and the price to stay fluctuates depending on what day you want to reserve or

airport shuttle was literally a 3 minute ride. so convenient!

availability of shuttle to airport and full breakfast buffet

gym was decent

bed was comfortable and the wifi worked without lag/any issue